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2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Role Description: IT Support Technician – Booking Holdings - JOB DESCRIPTION Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. Booking Holdings Bengaluru is a Center of Excellence based in Bengaluru, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units. Job Overview As part of our Booking Holdings India team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com. We believe that the passion and talent of our people is our strength – it is what drives us towards outstanding performance. We offer a dynamic, motivating and sophisticated work environment. We are eager to provide everyone the opportunity to learn, and develop skills in a truly world leading security practice. Our culture is open, innovative and performance orientated. As we are looking to build our IT Support team to drive our strategy, you will be a part of a new and exciting transformation, giving you a unique opportunity to excel and make your impact on the organization. We are looking for a quality focused IT Support Technician who wishes to immerse themselves into the fast-moving dynamics of a successful and rapidly growing company. You will install, setup and troubleshoot all aspects of user desktops, software and phone systems. In your role you will help empower and grow your colleagues to maximize the talent and potential in the whole team. What you’ll be doing: Provide technical support to employees of Booking Holdings brands face to face and remote through phone, chat and email. Use your initiative and technical knowledge to diagnose any technical support/IT problems on the desktops, laptops and phone system and provide effective resolutions or information to the user. Carry out local onsite maintenance tasks Liaise with local stakeholders upon needs to guarantee the regular running of business operations Proactively provide information and regular communication to users on the progress of outstanding support calls and provide an indication of timescale for resolution. Display knowledge of our internal organization by finding the right person that can assist in solving the issue. Balance and prioritize multiple tasks from different sizes and business importance. Document and contribute to the knowledge base. Prepare computer hardware Provide administrative maintenance on user accounts Engage in interaction to resolve issues together with the team. Contribute to Booking Holdings growth through interviewing, on-boarding, or other recruitment efforts if requested. Hybrid work per policy What you’ll bring: Primary skills 2 to 4 years of experience including providing first line IT technical support. Bachelor’s degree or Diploma in a relevant field Advanced troubleshooting experience both on site and remote. Troubleshooting experience and installation knowledge of Microsoft and Apple products and applications.
Posted 1 week ago
15.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application efficiency and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application specifications and user guides. - Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Information and Event Management (SIEM). - Strong understanding of application development methodologies. - Experience with security protocols and compliance standards. - Familiarity with database management and data integration techniques. - Ability to troubleshoot and resolve application issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in Security Information and Event Management (SIEM). - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education
Posted 1 week ago
15.0 years
0 Lacs
Navi Mumbai, Maharashtra
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity and Access Management (IAM) Operations Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while maintaining a focus on quality and performance throughout the development lifecycle. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows to ensure clarity and consistency. - Engage in continuous learning to stay updated with the latest technologies and best practices in application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Identity and Access Management (IAM) Operations. - Strong understanding of application development methodologies and frameworks. - Experience with database management and integration techniques. - Familiarity with security protocols and compliance standards related to IAM. - Ability to troubleshoot and resolve application issues effectively. Additional Information: - The candidate should have minimum 2 years of experience in Identity and Access Management (IAM) Operations. - This position is based at our Mumbai office. - A 15 years full time education is required. 15 years full time education
Posted 1 week ago
15.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Endpoint Extended Detection and Response Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, ensuring that the applications you create are user-friendly and efficient. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Endpoint Extended Detection and Response. - Strong understanding of application development methodologies. - Experience with software development life cycle and agile practices. - Ability to troubleshoot and resolve application issues effectively. - Familiarity with integration of applications with existing systems. Additional Information: - The candidate should have minimum 2 years of experience in Endpoint Extended Detection and Response. - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Education Graduation Experience 2+ Years Total Openings 2 New Opening Location Bangalore Job Description We are seeking a highly skilled and motivated SQL Server Database Administrator (DBA) to manage and support our Microsoft SQL Server database environments. The ideal candidate will be responsible for maintaining the performance, integrity, security, and availability of all SQL Server instances across development, staging, and production environments. This role includes database installation, configuration, performance tuning, backup and recovery, and day-to-day support. Key Responsibilities 2+ years of experience as a SQL Server DBA in enterprise environments. Strong proficiency in T-SQL, stored procedures, views, triggers, and performance tuning. Experience with SQL Server 2016 or newer versions (2019/2022 preferred). Proficiency with SQL Server Management Studio (SSMS), SQL Profiler, and Database Tuning Advisor. Hands-on experience with backup/recovery tools and disaster recovery planning. Good understanding of Windows Server OS and Active Directory integration. Strong problem-solving, communication, and analytical skills. Requirements Install, configure, and upgrade SQL Server instances and related components. Monitor database performance, tune queries, and optimize indexes and system resources. Perform database backups, restores, and disaster recovery planning/testing. Implement and maintain database security, including user roles, permissions, and data encryption. Design and maintain high-availability solutions such as Always On Availability Groups, Log Shipping, and Clustering. Automate routine maintenance tasks using T-SQL, PowerShell, or SQL Agent jobs. Troubleshoot database-related issues and work closely with application, development, and infrastructure teams. Support database migrations, ETL processes, and data warehousing initiatives. Ensure compliance with internal data management policies and external regulations (e.g., GDPR). Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc., is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employee's family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra
On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Adminstrator II – Medallia Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today! What you will be doing Do you thrive at the intersection between marketing, customer experience (CX) and technology? Cencora has a unique opportunity for an Administrator II - Medallia. In this role, you will be responsible for the day-to-day operation of the company’s primary CX application, Medallia. Under the direction of our Medallia Product Owner, you will work closely with the business, CX center of excellence and other verticals to build and enhance out our listening capabilities to reach our customers where they want to be heard. This role will also have ties to the UX design teams and will slowly expand into multiple business areas. The candidate must have the ability to work on multiple work steams while maintaining excellent service to our business units. He/she must also be a willing and eager learner, as this role will expand and evolve as new software and workflows are brought on board to support the CX function at Cencora. Duties and Responsibilities: Build and Maintain (60%) Create engagement surveys within the Medallia application Recommend specific methodologies and report findings to aid in survey development Work with researchers to understand business needs and provide 1:1 support Support and monitor data collection for active surveys Administer user privileges Become application SME Work to develop holistic customer view through data integration, normalization and reporting (customer 360) Build customer journeys Dashboarding (30%) Routinely update, clean, de-dupe, and reconcile data Use complex formulas and pivot tables to track data Create tables and dashboards to compare data across various criteria such as time periods and financial thresholds Create data tables for reports and prepare data for presentation Create custom Dashboards from requirements list Growth (10%) Continuously learn new skills and capabilities by monitoring consumer trends, attending workshops, mentoring others (or being mentored) in CX methodologies. Expand your capabilities and learn new technology stacks like Salesforce, PowerBI and Azure. Master your craft: Understand the latest trends in the research industry and try to aid our researchers with new capabilities Research and track new technologies and areas of interest Minimum Qualifications: Associates degree with 3 years relevant experience Basic programming skills in JavaScript Expert-level proficiency in MS Excel; ability to recode, merge, and analyze data using complex formulas; and display data using charts and pivot tables. Demonstrated ability to analyze and interpret trends or patterns in both qualitative and quantitative data Excellent written and oral communication skills with the ability to thoughtfully translate findings, both verbally and in written form, to colleagues and stakeholders. Preferred Qualifications: Experience in survey design, sample selection, and use of survey design software such as Medallia. Excellent grasp of best practices in data visualization Ability to continuously learn new skills and capabilities by monitoring consumer trends, attending workshops, mentoring others (or being mentored) in UX design methodologies. . Work Experience and Educational Qualifications Minimum 3 years of experience. Good understanding of JavaScript or SQL. Design engagement surveys in Medallia . Summarize findings to suggest survey improvements. Collaborate with teams to understand business needs. Oversee active survey data collection and monitoring. Administer user access and privileges in the application. Gain in-depth knowledge of Medallia features and tools. Integrate data sources for a unified customer view. Identify and map key customer touchpoints. Create custom dashboards based on stakeholder requirements. SKILLS & KNOWLEDGE: Behavioral Skills: Technical Skills: Tools Knowledge: Critical Thinking Detail Oriented Interpersonal Communication Learning Agility Problem Solving Time Management Identity & Access Management Database Administration IT Support like Software & Hardware Installation, Troubleshooting Software Validation Systems Integration IT Regulatory Compliance like SOX Compliance Software Configuration Management Tools like Ansible, Puppet Citrix technologies like XenDesktop, XenApp, XenServer Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite Relational Database Management System (RDBMS) Software Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Posted 1 week ago
0 years
0 Lacs
Nehru Place, Delhi, Delhi
On-site
We are a dynamic and innovative company offering exciting opportunities for talented individuals to join our team. Our commitment to excellence, continuous growth, and fostering a diverse and inclusive work environment make us an ideal place to build your career. Location: Nehru PLace, Delhi Please drop your CV at : [email protected] Skills Required: Troubleshooting Software, PC and network Management G Suite, CRM, Website & Social Media Campaigns Designing Creatives for social media and website Send your CV @ [email protected]
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Anand Nagar, Ahmedabad, Gujarat
On-site
As our operations grow, we are seeking a d edicated, self-driven, and creative Web Designer & Developer to focus on the design, development, and continuous improvement of our website. This role goes beyond just coding—we’re looking for a go-getter who takes full ownership, brings fresh ideas to the table, experiments boldly, stays ahead of web trends, and has the fire to innovate . Key Responsibilities: Design and build a responsive, visually appealing website tailored to business needs Implement custom features as per the business requirements. Integrate third-party APIs (e.g., travel APIs, payment gateways, enquiry/booking engines, CRM sync). To ensure up-to-date and relevant site content. Optimize site performance, loading speed, SEO readiness, and mobile responsiveness. Ensure cross-browser/device compatibility and adherence to UX/UI best practices. Troubleshoot bugs and maintain ongoing site updates and security patches. Required Skills & Qualifications: 0-2 years of experience in full-cycle web design and development BSc (IT) / Computer Engineering or Dip in Web Designing Proficiency in HTML, CSS, JavaScript, and design tools . Experience with CMS platforms (e.g., WordPress, etc.) Solid understanding of REST APIs – able to fetch, parse, and display dynamic data. Basic back-end integration knowledge Familiarity with SEO best practices, site speed optimization, and analytics setup. Strong sense of aesthetics, layout, and user interaction for B2B users. What We are looking for: A self-starter with strong creative instincts and technical skills. Someone who doesn’t wait to be told what to do—you initiate, own, and deliver. Passionate about building digital experience s that are not just functional but also smart and engaging Office Time: 12:30 pm to 9:30 pm Work Days - Mon to Sat ( Alternate Saturdays Off after Probation) Require an Immediate Joiner Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Shift: Day shift Work Location: In person Expected Start Date: 11/08/2025
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation
Posted 1 week ago
3.0 years
0 Lacs
Kochi, Kerala
On-site
Key Responsibilities:Hardware & Networking Support Install and configure desktops, laptops, printers, scanners, and biometric systems. Set up and maintain LAN/WAN/Wi-Fi networks, switches, routers, and firewall appliances. Monitor and troubleshoot network performance and connectivity issues. Software & System Support Install, update, and troubleshoot operating systems and essential software applications. Manage antivirus, firewall, backups, and ensure compliance with security protocols. Support integration of medical equipment with HIS and network systems. Troubleshooting & Help Desk Respond promptly to IT service requests from clinical and non-clinical staff. Troubleshoot issues related to hardware, software, email, internet, and other IT systems. Log, escalate, and resolve incidents within the defined SLA. HIS Training & Support Train new users on the Hospital Information System including registration, billing, pharmacy, lab, and reports. Resolve day-to-day HIS issues and coordinate with HIS vendors for escalated support. Maintain user access, permissions, and data integrity within the HIS. IP Telephony (VoIP) Install, configure, and support IP phone systems. Troubleshoot voice quality issues and liaise with telecom providers when needed. Maintain extensions, call routing, and device provisioning. Documentation & Compliance Maintain IT inventory, license documentation, and asset registers. Prepare incident reports, maintenance logs, and user manuals. Ensure compliance with Qatar's local data protection and cyber security laws. Minimum Qualifications: Education: Diploma or Bachelor's degree in Computer Science, Information Technology, or related field. Experience: 1–3 years in IT support, preferably in a healthcare or clinic environment. Preferred Skills: Proficiency in troubleshooting Windows OS, basic networking, printers, and routers. Experience with HIS systems and electronic medical records (EMR). Familiarity with IP phone (VoIP) setup and support. Basic knowledge of Tally or ERP systems (optional). Strong communication and user support skills. Fluency in English Job Type: Full-time Shift: Day shift Application Question(s): Willing to relocate to Qatar Experience: Networking: 1 year (Preferred) Work Location: In person
Posted 1 week ago
0 years
0 - 1 Lacs
Raigarh Fort, Maharashtra
On-site
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh
On-site
About Us :Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team : Merchant Helpdesk team handles merchant queries and concerns on QR code,EDC and Soundbox related issues like Payment, settlement, device related issues etc. About the role: The candidate will be responsible for addressing concerns and complaints raised by merchants on a daily basis, ensuring all tasks are resolved within the defined TAT while maintaining a high standard of merchant experience. Expectations/ Requirements Managing of inbound and outbound calls in a timely manner Creative and dedicated individual who will fit with our collaborative culture Cohesively work with a lot of people, across functions and teams every day Coordinate with other departments for compatibility of all aspects of each project Smart thinking and clear communication Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant! Troubleshoot merchant problems, identifies the request and solve online like G meet etc Provide merchant support by call or email Excellent merchant service skills that build high levels of merchant satisfaction Excellent verbal and written communication skills Ability to work both independently and in a team environment. Superpowers/ Skills that will help you succeed in this role Outstanding customer service skills and dedication to providing exceptional customer care Must be self-motivator and self-starter Ability to multitask and successfully operate in a fast paced, team environment Must adapt well to change and successfully set and adjust priorities as needed High level of drive, initiative and self-motivation Ability to take internal and external stakeholders along Love for simplifying Growth Mind set Why join us A collaborative output driven program Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Innovaccer Analytics is on the lookout for a passionate and dedicated Apprentice in IT to join our dynamic team. This apprenticeship offers a unique opportunity for individuals who are eager to develop their skills in information technology within a fast-paced and innovative environment. As an IT Apprentice, you will gain hands-on experience that will be critical for your future career in the tech industry. You'll work alongside experienced IT professionals to assist in maintaining our IT infrastructure, troubleshooting issues, and supporting our diverse teams with their technical needs. Your Responsibilities Assist in the setup, maintenance, and support of computer systems and networks. Troubleshoot hardware and software issues and provide timely resolutions. Support the implementation of IT projects and initiatives. Help maintain documentation for IT procedures and systems. Participate in team meetings and contribute to problem-solving efforts. Learn about cybersecurity measures and best practices. Provide technical support to employees as needed. Requirements A degree or coursework in Computer Science, Information Technology, or a related field. A strong interest in IT and eagerness to learn and grow. Good troubleshooting and problem-solving skills. Familiarity with computer hardware and software. Strong communication skills to interact with various stakeholders. Ability to work effectively both independently and as part of a team. Basic knowledge of networking and cybersecurity concepts is a plus. Benefits Here’s What We Offer Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days. Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition. Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected] . Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com. Check us out on YouTube, Glassdoor, LinkedIn, Instagram, and the Web.
Posted 1 week ago
1.0 - 2.0 years
1 - 1 Lacs
Raipur, Chhattisgarh
On-site
We have requirement of Computer Operator for our School. Location: Raipur CG Qualification: Graduate Salary: 10000/- to 14000/- PM Experience: 1 to 2 Years Skills: Hindi Typing Starting operations by entering computer commands. Monitoring error and stoppage messages. Correcting errors, loading paper, and adjusting equipment settings. Troubleshooting equipment malfunctions and software errors. Responding to user requests and problems. Performing preventative maintenance. Maintaining supply inventory. Execute and oversee daily backup operations and data recovery processes. Troubleshoot and resolve system software, hardware, and network issues promptly. Operate and maintain mainframes, servers, and other critical IT infrastructure. Conduct regular system updates and patch management. Ensure data security and integrity through adherence to company protocols. Maintain accurate logs and documentation of system operations, issues, and resolutions. Assist in the implementation of new software and hardware installations. Collaborate with IT team members to optimize system performance and efficiency. Provide training and technical support to users as needed. Perform routine maintenance and preventive measures to avoid system failures. Participate in disaster recovery planning and testing. Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Provident Fund Experience: Hindi Typing: 1 year (Preferred) computer Operator: 2 years (Preferred) Location: Raipur, Chhattisgarh (Preferred) Work Location: In person
Posted 1 week ago
0 years
1 - 3 Lacs
Hyderabad, Telangana
On-site
Posted 1 week ago
5.0 - 8.0 years
15 - 21 Lacs
Bengaluru, Karnataka
On-site
JOB Descrption : SRE Duration: 12 months Location: Bangalore , Budget : 21 LPA Timings: Full Time (As per company timings) , IST Notice Period: (Immediate Joiner - Only) Experience: 5-8 Years Job Description We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution. Key Responsibilities: Kubernetes & Cloud Operations: Deploy, manage, and monitor containerized applications using Kubernetes. Maintain and optimize cloud infrastructure (AWS, Azure, or GCP). Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm. Monitor system performance, availability, and security. Java Application Support: Troubleshoot and debug Java-based microservices and APIs. Collaborate with development teams to resolve application issues. Participate in code reviews and suggest performance improvements. ServiceNow (SNOW) Support: Handle incident, problem, and change management via ServiceNow. Raise, track, and resolve support tickets in coordination with internal and external teams. Document root cause analysis (RCA) and resolution steps for recurring issues. Collaboration & Documentation: Work closely with DevOps, QA, and development teams. Maintain technical documentation, runbooks, and knowledge base articles. Participate in on-call rotations and provide timely support for critical issues. Required Skills: Strong hands-on experience with Kubernetes and container orchestration. Proficiency in Java and related frameworks (Spring Boot, REST APIs). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with ServiceNow or similar ITSM tools. Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.). Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.) Qualification: Bachelor's or Master’s degrees in Computer Science, Computer Engineering, or related technical discipline. Ability to work independently and to adapt to a fast-changing environment. Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Driving Results: A good single contributor and a good team player. Flexible attitude towards work, as per the needs. Proactively identify & communicate issues and risks. Other Personal Characteristics: Dynamic, engaging, self-reliant developer Ability to deal with ambiguity Manage a collaborative and analytical approach Self-confident and humble Open to continuous learning Intelligent, rigorous thinker who can operate successfully amongst bright people Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,100,000.00 per year Schedule: Day shift Work Location: In person
Posted 1 week ago
3.0 years
1 - 0 Lacs
Kalkaji, Delhi, Delhi
Remote
Configure and manage LAN, WAN, routers, switches, and firewalls (Sophos/others) Monitor and troubleshoot network connectivity issues Install, upgrade, and maintain operating systems (Windows/Linux) Manage user accounts, email systems (Google Workspace/O365), and data backups Provide desktop support to employees (hardware/software troubleshooting) Handle network security, antivirus, firewall, and VPN configurations Perform routine audits of systems and software Documentation of IT processes, inventory, and system configurations ⸻ Key Skills Required: Good knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs) Experience with firewalls (e.g., Sophos, FortiGate, or similar) Hands-on experience with Windows Server, Active Directory, DNS, DHCP Familiarity with system backup and restore tools Problem-solving and communication skills Knowledge of cloud platforms (basic) is a plus Qualifications: Diploma / B.Tech in Computer Science, IT, or related field Certifications like CCNA, MCSA, or CompTIA are preferred 1–3 years of experience in a similar role (Freshers with strong knowledge may also apply) Job Type: Full-time Pay: From ₹120,000.00 per year Benefits: Paid sick time Work from home Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person
Posted 1 week ago
1.0 years
0 Lacs
Pune, Maharashtra
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. POSITION SUMMARY Our innovative company is looking to fill the role of Service Desk Associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. ESSENTIAL JOB FUNCTIONS: Act as a Service Desk Associate of the Global Service Desk as part of Infrastructure Managed Services. Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Willingness to work in all different shifts of a 24x7 support organization. Troubleshooting O365 applications like Outlook, One Drive, Microsoft Teams etc. Assist users with PC hardware, software, printer, or other IT-related issues. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Escalate incidents with accurate documentation to suitable technician, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution in our ITSM tool ServiceNow. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Identify and learn appropriate software and hardware used and supported by the organization. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase as needed. Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Plans, conducts and directs the analysis of business problems with automated systems solutions. Alert management to emerging trends in incidents. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk records. Supporting organization functions like, Infrastructure, Security, Applications, etc and their tool, technologies and applications. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Qualifications EDUCATION & EXPERIENCE: Minimum of 1 year of relevant work experience and/or specialized training Will be hiring freshers/students pursuing their masters who have the drive & passion to work & have the basic skills that is needed for the role. High school diploma or equivalent. Associate's or Bachelor’s degree in technology-related field a plus. Comptia A+, Comptia Network +, and ITIL certifications a plus. Exceptional customer service orientation. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. ADDITIONAL REQUIREMENTS: Excellent communication skills in English. Customer friendly mindset and Team player. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Posted 1 week ago
1.0 years
0 Lacs
Pune, Maharashtra
Remote
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. POSITION SUMMARY Our innovative company is looking to fill the role of Service Desk Associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent. ESSENTIAL JOB FUNCTIONS: Act as a Service Desk Associate of the Global Service Desk as part of Infrastructure Managed Services. Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues. Willingness to work in all different shifts of a 24x7 support organization. Troubleshooting O365 applications like Outlook, One Drive, Microsoft Teams etc. Assist users with PC hardware, software, printer, or other IT-related issues. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Escalate incidents with accurate documentation to suitable technician, when required. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution in our ITSM tool ServiceNow. Use remote tools and diagnostic utilities to aid in troubleshooting. Research solutions through internal and external knowledgebase as needed. Identify and learn appropriate software and hardware used and supported by the organization. Develop help sheets and FAQ lists for end users. Contribute to technician knowledgebase as needed. Reinforce SLAs to manage end-user expectations. Provide suggestions for continual improvement. Plans, conducts and directs the analysis of business problems with automated systems solutions. Alert management to emerging trends in incidents. Preparing training manuals and FAQ materials for easy-access end-user guidance. Documenting processes and maintaining service desk records. Supporting organization functions like, Infrastructure, Security, Applications, etc and their tool, technologies and applications. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Qualifications EDUCATION & EXPERIENCE: Minimum of 1 year of relevant work experience and/or specialized training Will be hiring freshers/students pursuing their masters who have the drive & passion to work & have the basic skills that is needed for the role. High school diploma or equivalent. Associate's or Bachelor’s degree in technology-related field a plus. Comptia A+, Comptia Network +, and ITIL certifications a plus. Exceptional customer service orientation. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. ADDITIONAL REQUIREMENTS: Excellent communication skills in English. Customer friendly mindset and Team player. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Posted 1 week ago
2.0 years
1 - 0 Lacs
Bengaluru, Karnataka
On-site
Job Description (JD): Position: IT Support Executive Experience: 1–2 years Location: [Bangalore] Key Responsibilities: · Provide technical support for all IT infrastructure, including hardware, software, and network components. · Assist in the rollout, installation, and configuration of new software solutions. · Troubleshoot and resolve technical issues for end-users in a timely manner. · Collaborate with the IT team to maintain system uptime and performance. · Support Akhil HIS and other stakeholders with IT requirements related to software deployment. · Maintain accurate documentation of systems, procedures, and user guides. · Monitor system performance and proactively address potential issues. Required Skills and Qualifications: · 1–2 years of experience in IT support or a related field. · Strong understanding of computer systems, networks, and various software applications. · Hands-on experience troubleshooting hardware, software, network, and peripheral issues. · Excellent communication and interpersonal skills. · Ability to prioritize tasks and manage multiple responsibilities effectively. · Experience with software rollout and onboarding processes is an added advantage. Desired Qualities: · Problem-solving mindset with attention to detail. · Proactive, reliable, and able to work independently or as part of a team. · Willing to Travel Across Ovum Units Job Type: Full-time Pay: ₹12,032.02 - ₹30,000.00 per month Work Location: In person
Posted 1 week ago
4.0 years
1 - 1 Lacs
Thiruvananthapuram, Kerala
On-site
We are seeking a proactive and technically skilled IT Admin & Support Executive to manage and maintain the company’s IT infrastructure while providing day-to-day technical support to employees. The ideal candidate will ensure smooth hardware, software, network, and system operations across departments. Key Responsibilities: Install, configure, and maintain computers, printers, and networking devices . Provide technical support to staff for software, hardware, and connectivity issues. Maintain and troubleshoot LAN, WAN, Wi-Fi, and internet connectivity . Set up and manage user accounts, emails, and system access . Perform regular data backups, antivirus checks, and system updates . Document IT issues and resolutions; escalate to vendors or higher IT support when necessary. Manage inventory of IT assets and licenses. Ensure IT security, privacy policies, and compliance are followed. Support the implementation of new tools, software, and upgrades. Respond promptly to helpdesk tickets and maintain service-level commitments. Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or related field. 0 –4 years of experience in IT administration or desktop support. (Freshers with knowledge in basic computer hardware and software are also welcome. Strong knowledge of Windows, MS Office, Networking (TCP/IP), and Antivirus Tools . Familiarity with hardware troubleshooting , printer/scanner setup, and basic server support. Good understanding of cloud email platforms (e.g., Google Workspace, Outlook). Excellent problem-solving, communication, and time-management skills. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Develop and maintain automated test scripts for web, mobile, and/or desktop applications using tools and frameworks such as Selenium, Appium, or similar. Create and implement test plans, test cases, and test scripts based on project requirements and specifications. Design test automation frameworks that are scalable and maintainable. Execute automated test scripts and analyze test results to identify defects and ensure they meet the quality standards. Document and report test results, defects, and issues clearly and concisely to the development team. Track and manage defect life cycles, including logging, retesting, and verifying fixes. Collaborate with developers, product managers, and other stakeholders to understand application requirements and design appropriate test cases. Participate in code reviews and design discussions to provide input on testability and automation needs. Communicate test progress, issues, and risks to the project team and management. Continuously improve test automation processes and tools to enhance efficiency and effectiveness. Stay updated on industry best practices, trends, and emerging technologies related to test automation. Maintain and update existing automated test scripts and frameworks as applications evolve and new features are added. Troubleshoot and resolve issues related to test automation tools, scripts, and environments. Proven experience in test automation with a strong understanding of software testing principles and methodologies. Proficiency in programming languages such as Java, Python, C#, or JavaScript. Experience with test automation tools and frameworks such as Selenium, Appium, JUnit, TestNG, or similar. Familiarity with version control systems like Git or SVN. Experience with continuous integration/continuous deployment (CI/CD) tools such as Jenkins, Travis CI, or CircleCI. Experience/Knowledge in API testing and tools like Postman or SoapUI. Certification in software testing or test automation (e.g., ISTQB, Certified Selenium Professional About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Posted 1 week ago
0 years
0 - 0 Lacs
Memnagar, Ahmedabad, Gujarat
On-site
Job description Company’s Description: AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users. Website: www.appstech.in Experience: Fresher Location: Ahmedabad, Gujarat Company website & Email ID : www.appstech.in, [email protected] Role Description: We are seeking an experienced IT Support Engineer Intern Responsibilities: End-User system Support: · Troubleshoot and resolve desktop and laptop operating system issues. Provide support for standard software applications. · Isolate and diagnose system issues, and report hardware problems to respective vendors. · Install, reinstall, and configure systems, printers, and scanners. · Configure desktops and laptops according to customer standardization policies. · Install, reinstall, and configure client software/applications within scope. Install, troubleshoot, and configure email clients. Resolve email client-related issues. · Troubleshoot printer and scanner-related issues. Address issues related to standard office software (e.g., MS Office Word, Excel, PowerPoint). · Install antivirus software and ensure virus definitions are updated automatically. Apply approved patches to desktops and laptops. · Configure appropriate access rights and permissions for printers. Set up wireless access on endpoints. Network Support: · Provide support for local area network (LAN), wired/wireless issues. · Assist in the configuration and troubleshooting of network connectivity. · Ensure network security protocols are followed. · Collaborate with network administrators to resolve complex network issues. Requirements and Skills: · Technical Proficiency: Strong understanding of operating systems, standard software applications, and network configurations. · Problem-Solving: Ability to diagnose and resolve technical issues efficiently. · Communication: Excellent verbal and written communication skills to assist end-users effectively. · Customer Service: Strong focus on providing high-quality support to users Job Type: Internship Pay: 0- 5000 Rs per month(depends on the interview) Benefits: Provident Fund Shift: Day shift Education: Bachelor's (Preferred) Experience: Desktop Support: Fresher (Required) Location: Ahmedabad, Gujarat Work Location: In person Job Types: Internship, Volunteer Contract length: 3 months Schedule: Day shift Work Location: In person
Posted 1 week ago
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