2187 Software Troubleshooting Jobs - Page 5

Job Title : Hardware and Networking Executive Location : [Bhawanipore near exide] Salary : ₹15,000 - ₹20,000 per month Working Hours : 10:00 AM - 7:00 PM Days Off : Saturday Job Summary: We are looking for a skilled and enthusiastic Hardware and Networking Executive to manage and maintain the company’s IT infrastructure. The role will involve troubleshooting LAN/WAN issues, installing software and antivirus solutions, and ensuring the smooth functioning of desktops and other hardware systems. The ideal candidate should be adept at resolving technical problems efficiently and possess a strong understanding of networking and hardware systems. Key Responsibilities: Network Management: Troubleshoot and maintain LAN/WAN, ensuring stable and uninterrupted connectivity across all systems. Hardware Management: Install and configure desktops, printers, and other hardware components. Provide timely hardware repairs and upgrades when necessary. Software Installation & Support: Install, configure, and update software applications, including antivirus programs, operating systems, and business-specific applications. Technical Support: Provide on-site and remote support to staff for troubleshooting hardware/software issues and resolving network-related problems. System Monitoring: Regularly monitor system performance to ensure optimal operation and identify potential issues before they cause major disruptions. Documentation & Reporting: Maintain records of all installed hardware, software, network configurations, and support requests. Security Management: Ensure the installation and timely updates of antivirus software and security patches to protect the company's network and data. Backup Management: Manage and perform regular data backups to safeguard critical information. Skills and Qualifications: Educational Qualification: Diploma or Degree in Computer Science, Information Technology, or related field. Experience: At least 1-2 years of experience in hardware and networking support, troubleshooting, and maintenance. Technical Skills: Knowledge of LAN/WAN network configurations. Hands-on experience with desktop hardware and software troubleshooting. Proficiency in installing and managing antivirus software. Familiarity with Windows OS, networking tools, and system performance monitoring. Soft Skills: Strong communication skills for providing technical support. Problem-solving attitude with the ability to work under pressure. Ability to work independently and as part of a team. Benefits: Competitive salary: ₹15,000 - ₹20,000 per month. Opportunity to work in a dynamic and growing organization. Fixed work hours from 10:00 AM to 7:00 PM with weekends off (Saturday). Training and development opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Application Question(s): can u travel to exide-bhawnipore are u ok with salary-15-20k do you have 1-2yrs of experience in hardware and networking are you ok with timing 10-7 30 Work Location: In person

Job Description: .NET Developer Position Overview: We are seeking a skilled and experienced .NET Developer to join our dynamic development team. As a .NET Developer, you will be responsible for designing, developing, and maintaining software applications using the .NET framework. You will collaborate with cross-functional teams to deliver high-quality software solutions that meet the needs of our company. Key Responsibilities: Design and develop software applications using the .NET framework and related technologies. Collaborate with software architects, business analysts, and other stakeholders to gather and analyze requirements. Write clean, efficient, and maintainable code following established coding standards and best practices. Participate in the full software development life cycle, including requirements gathering, design, coding, testing, and deployment. Conduct thorough unit testing and debugging of software applications to ensure high-quality deliverables. Troubleshoot and resolve software defects and issues reported by clients or internal teams. Collaborate with team members to identify areas for process improvement and implement necessary changes. Stay up-to-date with the latest trends and technologies in the .NET development field and make recommendations for adopting new tools and frameworks. Ensure compliance with coding and documentation standards, as well as company policies and procedures. Provide technical guidance and support to junior developers as needed. Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). Proven experience as a .NET Developer, with a strong understanding of the .NET framework and related technologies. Proficiency in C#, ASP.NET, and .NET Core. Solid understanding of object-oriented programming principles and design patterns. Experience with web development technologies such as HTML, CSS, JavaScript, and front-end frameworks (e.g., Angular, React). Knowledge of database systems, including SQL Server, MySQL, or Oracle. Familiarity with source control systems (e.g., Git) and agile development methodologies. Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Ability to work effectively both independently and as part of a team. Preferred Qualifications: Experience with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS). Knowledge of microservices architecture and containerization (e.g., Docker, Kubernetes). Familiarity with DevOps practices, including continuous integration and deployment (CI/CD). Experience with mobile app development using Xamarin or React Native. Certification in Microsoft .NET technologies (e.g., MCSD, MCP) is a plus. Note: This job description is a general outline of the key responsibilities and qualifications expected of a .NET Developer. It is not exhaustive and may be subject to change based on the specific requirements of the position and the organization. Job Type: Full-time Pay: ₹9,351.22 - ₹49,697.72 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Work Location: In person

We are looking for Senior System Administrator Position: 2 Location: Coimbatore 1. Nice and Energetic working environment 2. Attractive year-end Bonus 3.Excellent career growth, learning and development 4. Probationary confirmation hike will be provided as part of benefits plan Job Description: We are looking for a motivated and Senior level System Administrator to join our IT team. As a Senior System Administrator, you will play a crucial role in supporting and maintaining our organization's computer systems and networks. You will work closely with other System administrators in managing hardware, software, and network infrastructure while providing technical support to end-users. Responsibilities: ● Installation, configuration, and maintenance of Windows-based computer systems and servers. ● Monitor system performance and assist with troubleshooting to ensure optimal operation and minimal downtime. ● Manage user accounts, permissions, and access rights on Windows servers and Active Directory. ● Provide technical support and troubleshoot hardware, software, and network issues for end-users on Windows platforms. ● Collaborate with other System administrators to plan and implement system upgrades, patches, and installations on Windows servers. ● Assist with the procurement and deployment of Windows-based hardware and software. ● Document system configurations, procedures, and troubleshooting guides specific to Windows systems. ● Learn and apply security best practices on Windows systems to ensure system integrity and data protection. ● Stay updated with emerging technologies and industry trends related to Windows administration. ● Prepare and maintain MIS reports,Automate data collection, transformation, and reporting processes. Requirements: ● Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). ● Understanding of Windows operating systems (e.g., Windows Server, Windows 10) and concepts (e.g., Active Directory, Group Policy). ● Familiarity with computer hardware components and troubleshooting. ● Strong problem-solving and analytical skills. ● Excellent communication and interpersonal skills. ● Ability to work effectively in a team environment and collaborate with colleagues. ● Eagerness to learn and grow in a fast-paced IT environment. ● Relevant certifications, such as Microsoft Technology Associate (MTA) or CompTIA A+ or similar, would be beneficial but not required. Preferred Qualifications: ● Understanding of basic security principles and best practices on Windows systems. ● Knowledge of basic network administration concepts specific to Windows environments. ● Experience with Microsoft Office 365 administration. ● Demonstrated ability to quickly learn new technologies and adapt to changing environments Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Job Title: ERP Administrator Department: Operation Location: Kochi Job Type: Full-Time / Permanent Key Responsibilities: Qualifications: Education: Degree in Information Technology/Computer Science with Software Knowledge, or a related field. Job Description: 3+ years of experience working with University ERP Implementation and Management. Data Uploading and correction in ERP. Time Table preparation in ERP. Question Paper upgrading in ERP. Student feedback response coordination. Computer System Maintenance. ERP data Entry, Query resolution, problem assessment, Data migration. Knowledge in Networking, Knowledge of Microsoft Teams, Google Meet. Developing Campus network. Network Troubleshooting & Configuration. Diagnosing software and hardware issues. Any responsibility allocated. Willingness to learn programming knowledge & new software and system Skills: Knowledge in Ms SQL/My SQL skills, with the ability to write complex queries and optimize them for performance. Excellent problem-solving skills and attention to detail. Ability to manage multiple tasks simultaneously in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 7593896799

The RMA and IT Support Executive is responsible for managing the Return Merchandise Authorization (RMA) process, ensuring efficient handling of product returns, replacements, and repairs. Additionally, the role encompasses providing technical support to internal teams, and follow up with support service center ,maintaining IT infrastructure, and ensuring seamless IT operations within the organization. Key Responsibilities: RMA Management: Coordinate and manage the entire RMA process, including product returns, replacements, and repairs. Liaise with customers, vendors, and internal departments to process RMAs efficiently. Maintain accurate records of returned products and track the status of each RMA case. Analyze return trends to identify recurring issues and recommend corrective actions. Ensure compliance with company policies and warranty terms during the RMA process. winpro.com.sg IT Support: Provide first-line technical support to internal users, addressing hardware, software, and network issues. Install, configure, and maintain computer systems, printers, and other IT equipment. Manage user accounts, permissions, and access rights in accordance with company policies. Monitor and maintain IT infrastructure to ensure optimal performance and security. Document technical issues and solutions for future reference and knowledge sharing. Assist in IT projects, including system upgrades, migrations, and deployments. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field. Minimum of 2 years of experience in RMA processes and IT support roles. Proficiency in troubleshooting hardware and software issues. Familiarity with IT service management tools and ticketing systems. Strong understanding of network configurations and security protocols. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Work Location: In person Application Deadline: 15/08/2025 Expected Start Date: 06/09/2025

*Job Title:* IT Support Executive *Reports to:* IT Manager/Director *Location:* Ayodhya Bypass, Bhopal *Job Type:* Full-time *Experience:* 1-2 years *Job Summary:* We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service. *Key Responsibilities:* 1. *Installation, Configuration, and Maintenance*: Install, configure, and maintain computer hardware, software, and peripherals. 2. *Troubleshooting and Resolution*: Troubleshoot and resolve system and network issues in a timely and efficient manner. 3. *User Training and Support*: Train users on how to use software and hardware, and provide ongoing support and guidance. 4. *User Account Management*: Set up new user accounts and profiles, and assist with password issues. 5. *Call-out Response*: Respond to call-outs within agreed time limits and prioritize multiple open cases. 6. *Technology Evaluation*: Test and evaluate new technology to ensure compatibility and effectiveness. 7. *Electrical Safety Checks*: Conduct electrical safety checks to ensure compliance with safety regulations. 8. *Documentation and Reporting*: Maintain accurate records of technical issues, resolutions, and user training. *Requirements:* 1. *Education*: Diploma or Degree in Computer Science, Information Technology, or related field. 2. *Experience*: 1-2 years of experience in IT support or related field. 3. *Technical Skills*: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite. 4. *Soft Skills*: Excellent communication, problem-solving, and customer service skills. 5. *Certifications*: CompTIA A+, Network+, or equivalent certifications preferred. *What We Offer:* 1. *Competitive Salary*: Market-competitive salary and benefits package. 2. *Opportunities for Growth*: Professional development and growth opportunities within the company. 3. *Collaborative Work Environment*: Dynamic and supportive work environment with a team of experienced professionals. *How to Apply:* If you are a motivated and tech-savvy individual with excellent problem-solving skills, please submit your resume to [email protected] . Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Language: English (Required) Work Location: In person

Acceldata is reimagining the way companies observe their Data! Acceldata is the pioneer and leader in data observability, revolutionizing how enterprises manage and observe data by offering comprehensive insights into various key aspects of data, data pipelines and data infrastructure across various environments. Our platform empowers data teams to manage products effectively by ensuring data quality, preventing failures, and controlling costs. About the Role We are looking for a skilled System Administrator to manage and maintain our growing IT infrastructure. You’ll play a critical role in ensuring our systems remain secure, scalable, and highly available—while enabling teams to operate smoothly across platforms. Key Responsibilities Oversee daily operations, maintenance, and troubleshooting of servers, networks, and related hardware/software. Monitor system performance, identify issues, and proactively implement improvements to ensure availability and reliability. Lead implementation of security protocols—firewalls, encryption, and access controls—to protect against cybersecurity threats. Manage user accounts, permissions, and access rights in compliance with internal policies and security standards. Collaborate with vendors and third-party providers for integration, upgrades, and issue resolution. Maintain detailed documentation of system configurations, processes, and incident responses. Support audits, compliance efforts, and technical evaluations across internal teams. Must-Have Skills Hands-on experience with Windows and Linux system administration. Proficiency in cloud platforms : AWS, Azure, or Google Cloud Platform. Expertise in networking protocols (TCP/IP, DNS, DHCP, VPN, VLAN). Knowledge of security tools (firewalls, IDS/IPS, access controls, encryption). Familiarity with virtualization technologies such as VMware or Hyper-V. Scripting skills in PowerShell and/or Bash for automation. Experience with monitoring tools and performance optimization. Strong troubleshooting and analytical skills. Good to Have Exposure to Okta , G Suite administration , or Active Directory . Experience working in fast-paced, high-availability production environments. IT certifications (AWS SysOps, Azure Admin, RHCE, etc.) are a plus. ₹8 - ₹14 a year

About OIA (a Division of MSU) The Office of International Affairs (OIA) is firmly committed to advancing its mission of cultivating a more equitable and interconnected global community by providing international apprenticeships, internships, work placements, and job opportunities. The primary aim of OIA is to help the University and its affiliated centres implement their comprehensive internationalisation strategy. As a crucial link between the University and international stakeholders, the OIA aims to broaden educational and employment opportunities for all Medhavi students. The OIA also maintains healthy relationships with Indian central and state governments, Indian missions abroad and diplomatic entities in India to promote inward and outward student/workforce mobility. OIA promotes work-route migration by enabling the Overseas Manpower Mobility Ecosystem. For more information, visit https://international.msu.edu.in/about-us-shine Responsibilities Manage daily operations of computer labs and equipment. Install, update, and troubleshoot hardware, software, and network issues. Provide technical support to users and resolve IT queries. Maintain inventory and coordinate equipment repair or replacement. Ensure systems are network-ready and comply with licensing. Handle test logistics, candidate walk-ins, and admission follow-ups. Qualifications & Skills Required : • Bachelor’s degree or diploma in IT, Computer Science, or a related field Hands-on experience in hardware/software operations, including exam setups and basic troubleshooting Strong communication skills with a pleasant personality Prior experience in tele-calling, lead management, or admissions is a plus Willingness to counsel students as needed Apply - [email protected] Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Application Question(s): Are you familiar with installing or updating operating systems and software on multiple devices? What is your current CTC ? Are you comfortable in speaking English ? Education: Bachelor's (Required) Location: Naroda, Gujarat (Required) Work Location: In person

We are looking for a dedicated and detail-oriented System Administrator with a strong background in managing various server-related and cloud-based tasks. In this role, you will play a key part in supporting the organization’s daily IT operations, ensuring server health, and maintaining infrastructure stability across both on-premise and cloud environments. If you’re someone who thrives in a fast-paced environment and is driven to continuously learn and grow, we’d love to have you on our team. Requirements: Basic experience with Linux server environments (e.g., CentOS, Ubuntu) Understanding of virtualization and cloud technologies Familiarity with networking concepts and fundamental security practices Comfortable with command-line tools and basic shell scripting Strong problem-solving and communication skills Eagerness to learn and grow in a fast-paced, team-oriented environment Ability to troubleshoot system and network issues in real time Good documentation habits and attention to detail Key Responsibilities: Monitor system health, server performance, and resource usage, and respond to alerts to maintain uptime and availability Assist in migrating websites, domains, and email accounts between Linux/Windows servers Maintain virtualization environments (e.g., KVM, VMware, VirtualBox) Work with cloud platforms such as AWS, Google Cloud, or similar under guidance Provide basic hardware and software troubleshooting for desktop and laptop systems. Support the organization’s daily IT operations by ensuring stable, secure, and high-performing infrastructure Manage IT assets including tracking, provisioning, and decommissioning of hardware and software. Troubleshoot issues related to Linux services, system resources, and user access Install, configure, and maintain networking devices such as routers, switches, and firewalls Implement basic network security measures and assist in conducting regular security checks and audits Document technical procedures, configurations, and incident resolutions to ensure knowledge continuity Participate in scheduled maintenance tasks, updates, and infrastructure upgrade projects Assist in managing backups, system logs, and disaster recovery readiness Collaborate with other IT team members to improve system reliability, performance, and security posture. Stay updated with emerging technologies, industry trends, and best practices in system administration. Job Category: Development Job Types: Development Schedule:

We have a requirement for MIS Executive for HKM Charitable Foundation, Visakhapatnam. Please find below the Job details Skills/Competencies Required: Excellent Communication skills MS Office Job Description Data Management: Collect, analyze, and compile data from various sources to create comprehensive reports. Maintain databases and ensure data is accurate, updated, and organized. Develop and maintain data entry and reporting systems. Reporting: Prepare daily, weekly, monthly, and ad-hoc reports on operations. Provide insights on trends and patterns to management through data analysis. Generate MIS reports to monitor KPIs, sales, inventory, finance, and other key metrics. System Maintenance: Regularly update and monitor the MIS software and tools used within the organization. Troubleshoot issues within the system to ensure data accuracy and availability. Collaboration: Work with different departments (sales, marketing, finance, operations) to gather the necessary data and ensure reporting needs are met. Assist teams with understanding data reports and provide guidance on how to utilize them effectively. Process Improvement: Identify and implement process improvements in reporting, data management, and system usage. Ensure that all data-related processes comply with company policies and best practices. Any other activities connected with MIS / operations, as may be required from time to time. * Training & Support: Train staff on how to use MIS tools and software. Provide ongoing support and troubleshooting for users within the organization. Experience: Minimum 2 years of experience in MIS or a related role. Hands-on experience with reporting tools, spreadsheets (Excel), and databases. Experience with business intelligence (BI) software is a plus (e.g., Tableau, Power BI). Technical Skills: Proficient in Microsoft Excel (pivot tables, VLOOKUP, etc.). Familiarity with database management and SQL queries. Knowledge of MIS tools/software and data analysis. Learning of system software used for internal reporting - Appsheet, Google forms & Google sheets or any other software; Learning / Familiarize with and application of MS office excel formulas/functions - IF, QUERY, SUMIF, FILTER, IMPORTRANGE, VLOOKUP, PIVOT TABLES and other relevant functions for preparation of reports. Preparation, maintenance & updating of data in Excel & Google sheets; Having good working knowledge of MS Office - MS Word, MS Excel and Power Point; Assisting in research work (search in Google or any other platforms) in relation to Project’s objectives. Analytical Skills: Strong analytical skills with the ability to interpret complex data and provide meaningful insights. Attention to detail and ability to ensure data accuracy. Communication Skills: Strong written and verbal communication skills. Ability to present complex data in a clear, understandable manner to non-technical audiences. Problem-Solving: Proactive in identifying issues and finding solutions. Ability to work under pressure and meet tight deadlines. Interested candidates please forward your resume. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Education: Bachelor's (Preferred) Work Location: In person

Managing financial transactions : This involves checking and managing daily accounting tasks such as payments, deposits, and expenses. Preparing accurate reports : The executive is responsible for preparing and maintaining accurate financial statements and budget forecasts. Auditing financial records : They audit financial records to ensure compliance with policies and regulations. Analyzing financial data : The executive analyzes financial data to provide insights on the company’s liquidity and financial health. Customer support : They handle customer queries and provide solutions related to Tally software, including troubleshooting and resolving technical issues. Training and support : They offer training to new employees and provide support to Tally users through various channels such as phone, email, chat, and online support. These roles are essential for maintaining the integrity and efficiency of financial operations within an organization. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Work Location: In person

Are you a tech-savvy communicator with a passion for helping people? We’re looking for a Customer Support Executive to join our growing IT team!If you have excellent communication skills, a proactive attitude, and experience in customer support (preferably in a tech environment), we want to hear from you! What You’ll Do: ✔ Provide first-level support for IT/software issues ✔ Log and track tickets using CRM or helpdesk tools What You’ll Need: ✔ 6 months to 1 year of customer support experience ✔ Strong verbal and written communication ✔ Ability to troubleshoot and multitask ✔ Familiarity with CRMs or ticketing systems ✔ Basic IT/software understanding is a plus ✨ Bonus if you’ve supported SaaS products or IT services before! ✨ What We Offer: ✔ Friendly work culture ✔ Career growth & learning opportunities ✔ Competitive pay and performance incentives Ready to grow your career in tech support? Send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 7435017388

We are seeking a skilled and detail-oriented Laptop Technician to join our technical support/service team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining laptops and related hardware. Candidates should have hands-on experience in troubleshooting both hardware and software issues. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: total work: 1 year (Required) Work Location: In person Expected Start Date: 10/08/2025

TransUnion's Job Applicant Privacy Notice What We'll Bring: Experienced Sr. Analyst Responsible for providing Application operations support for critical business applications, ensuring system stability and resolving incidents with in SLA. Collaborates with cross-functional teams to troubleshoot issues, monitor performance, and implement process improvements. Mentor junior team, proficient in leveraging latest DevOps tools and practices Docker, K8, Containerization and cloud ,Various monitoring Tools to enhance efficiency. What You'll Bring: Provide Applications Operation support for critical business applications, ensuring high availability, quick incident resolution, and minimal business disruption. Proactively monitor application and system health using tools like Grafana, Splunk, and AppDynamics; respond to alerts and system anomalies. Troubleshoot and resolve incidents, perform root cause analysis, and work collaboratively with development and infrastructure teams for permanent fixes.(Excellent Working knowledge in LINUX, SQL, SPLUNK, Grafana and Various other monitoring Tools. (AppDynamics, SPOTFIRE) Document knowledge base articles, RCA reports, and support runbooks to streamline operational workflows and ensure team alignment. Participate in 24x7 Shift, on-call support rotation, ensuring timely handling of high-priority incidents and escalations. Follow ITIL processes such as Incident, Problem, and Change Management; experience with tools like ServiceNow or BMC Remedy is preferred. Support deployments, release coordination, and post-deployment validation as part of the release and change management cycle. Work with modern DevOps tools like Git, Jenkins, Docker, Kubernetes, and CI/CD pipelines in cloud-based environments (AWS/Azure). Mentor and guide junior support analysts, fostering knowledge sharing and best practices for consistent service delivery. Communicate clearly and professionally with stakeholders, providing timely updates, impact assessments, and issue resolution plans. Bachelor’s degree in Computer Science, IT, or a related field. Certifications: ITIL Foundation (required), and any of the following are a plus: AWS Cloud Practitioner, Microsoft Azure Fundamentals, Docker/Kubernetes certifications, or DevOps-related credentials. Excellent written and verbal communication skills, with a focus on clarity, responsiveness, and stakeholder engagement. Impact You'll Make: Strong hands-on expertise in Linux/Unix environments is mandatory, including shell scripting and system troubleshooting. Experienced in ITSM tools like BMC Remedy and ServiceNow for incident, problem, and service request tracking. Hands-on experience in containerization and orchestration using Docker and Kubernetes; working knowledge of monitoring/logging tools (Grafana, Splunk). Familiarity with cloud-based applications and environments, with the ability to support and troubleshoot distributed systems. Proficiency in SQL for data investigation and support, with the ability to write queries and analyze logs for issue resolution. Additional Automation experience is an Added advantage. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Applications Support

Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

Role Description: IT Support Technician – Booking Holdings - JOB DESCRIPTION Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. Booking Holdings Bengaluru is a Center of Excellence based in Bengaluru, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units. Job Overview As part of our Booking Holdings India team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com. We believe that the passion and talent of our people is our strength – it is what drives us towards outstanding performance. We offer a dynamic, motivating and sophisticated work environment. We are eager to provide everyone the opportunity to learn, and develop skills in a truly world leading security practice. Our culture is open, innovative and performance orientated. As we are looking to build our IT Support team to drive our strategy, you will be a part of a new and exciting transformation, giving you a unique opportunity to excel and make your impact on the organization. We are looking for a quality focused IT Support Technician who wishes to immerse themselves into the fast-moving dynamics of a successful and rapidly growing company. You will install, setup and troubleshoot all aspects of user desktops, software and phone systems. In your role you will help empower and grow your colleagues to maximize the talent and potential in the whole team. What you’ll be doing: Provide technical support to employees of Booking Holdings brands face to face and remote through phone, chat and email. Use your initiative and technical knowledge to diagnose any technical support/IT problems on the desktops, laptops and phone system and provide effective resolutions or information to the user. Carry out local onsite maintenance tasks Liaise with local stakeholders upon needs to guarantee the regular running of business operations Proactively provide information and regular communication to users on the progress of outstanding support calls and provide an indication of timescale for resolution. Display knowledge of our internal organization by finding the right person that can assist in solving the issue. Balance and prioritize multiple tasks from different sizes and business importance. Document and contribute to the knowledge base. Prepare computer hardware Provide administrative maintenance on user accounts Engage in interaction to resolve issues together with the team. Contribute to Booking Holdings growth through interviewing, on-boarding, or other recruitment efforts if requested. Hybrid work per policy What you’ll bring: Primary skills 2 to 4 years of experience including providing first line IT technical support. Bachelor’s degree or Diploma in a relevant field Advanced troubleshooting experience both on site and remote. Troubleshooting experience and installation knowledge of Microsoft and Apple products and applications.