2191 Software Troubleshooting Jobs - Page 49

Educational Qualification: Should have done Graduation from any stream Must be Google Adwords certified Qualification/Experience: 2+ years of experience in digital marketing with a strong focus on Google Ads. Proven track record of success in managing complex Google Ads campaigns for large or enterprise-level clients. In-depth knowledge of Google Ads features (Billing & Policy), functionalities, and best practices across all campaign types (search, display, video, shopping). Experience in customer facing support roles in Phone, Chat and Email channel A passion for staying up-to-date on the latest Google Ads developments and industry trends. Responsibilities: Serve as a trusted advisor to clients, providing expert guidance on Billing methods, Policy disapprovals, Campaign strategy, optimization, and best practices. Support Real Time internal teams, handle escalated cust issues and close with the clients, 24/7 support to the agents to enable them to provide timely and accurate resolution. Deep dive into client campaign data to identify performance opportunities and areas for improvement. Play client facing role in case of escalated issues by the team for complete closure Stay up-to-date on the latest Google Ads features and product updates, translating them into actionable strategies for clients. Identify and document best practices from consults data specifically relevant to the Platinum client Knowledge Management: Share deep-dives on top issue types consulted with L2 & pSMEs and stay up-to-date on the latest Google Ads features, updates, and best practices, and share this knowledge internally. Product Expertise: Stay informed about current trends and best practices in the digital advertising landscape. Skills - In-depth knowledge of the Google products and services in scope of Troubleshooting Passion for the product and the customer Excellent analytical skills with the ability to interpret complex campaign data and identify trends. Strong communication skills, with the ability to explain technical concepts in a clear and concise manner. Experience collaborating with clients at a strategic level and building strong relationships. Understanding of advertisers needs and behavior Ability to identify and prioritize process improvement opportunities Active listening and understanding customer needs

Company: House of EdTech Location: Kolkata (Work From Office) Salary: Up to ₹3.6 LPA Fixed + Up to ₹1.8 LPA Variable Experience: 0–2 Years Start Date: To Be Decided Roles & Responsibilities 1. Webinar & Tech Support * Coordinate and manage live webinars, ensuring smooth execution and presenter readiness * Provide real-time technical support for audio, video, or connectivity issues * Maintain accurate attendance and feedback records * Audit webinar quality and suggest improvements 2. Technical Support * Troubleshoot software, platform, and connectivity issues * Maintain a knowledge base for recurring problems 3. Operations Support * Respond to participant queries via email and chat * Support onboarding and gather feedback for service enhancement 4. Data Maintenance * Update and manage participant databases, attendance, and feedback logs * Ensure data accuracy and generate reports * Collaborate with teams to resolve discrepancies 5. Process Improvement * Stay updated on educational technology trends * Suggest and implement workflow improvements * Participate in training and upskilling initiatives Candidate Requirements Required Skills * Strong written and verbal communication in English * Proficiency in MS Excel/Google Sheets and MS Word/Google Docs * Problem-solving skills, especially in technical troubleshooting Preferred (Not Mandatory) * Basic knowledge of SQL, APIs, or AI concepts * Prior experience in operations or data management Education * Bachelor’s degree in Business, Computer Applications, or Technology Other * Must have a personal laptop Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Application Question(s): Are you open to a work-from-office role based in Salt Lake, Kolkata? Do you have any basic knowledge of SQL, APIs, or AI tools? (Not mandatory, just a plus) Are you open to working flexible hours if required during webinars or special events? Have you ever created or worked on reports using Excel, Docs, or Sheets? Will you be able to bring your own laptop to the office for work? Work Location: In person

Summary/Objective Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrolment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes. Job Overview We are looking for a highly skilled Database Administrator (DBA) to manage, maintain, and optimize our databases across multiple platforms. The ideal candidate will have extensive experience with AWS RDS, Microsoft SQL Server, and MongoDB , along with a strong understanding of database security, performance tuning, and high-availability architectures . This role is crucial in ensuring data integrity, security, and efficiency for our SaaS applications while meeting HIPAA and other healthcare compliance requirements . Key Responsibilities Database Management & Administration Design, configure, and maintain AWS RDS (PostgreSQL, MySQL, SQL Server), Microsoft SQL Server, and MongoDB databases. Ensure high availability, performance, and scalability of all databases Implement backup and disaster recovery strategies, including point-in-time recovery (PITR) and failover mechanisms. Monitor and optimize database performance using tools like AWS CloudWatch, SQL Profiler, and MongoDB Atlas Performance Advisor Manage database provisioning, patching, and version upgrades in production and non-production environments Security & Compliance Enforce data security best practices , including encryption, access controls (IAM, RBAC), and compliance with HIPAA and other healthcare regulations Perform regular security audits and vulnerability assessments using tools like AWS Security Hub and Tenable Implement and maintain database auditing, logging, and monitoring to detect and prevent unauthorized access Optimization & Automation Analyze and optimize query performance, indexing strategies, and database schema design. Automate database maintenance tasks using Terraform, AWS Lambda, PowerShell, or Python scripts. Work with DevOps to integrate CI/CD pipelines for database changes (e.g., Flyway, Liquibase). Optimize storage and resource utilization in AWS to reduce costs while maintaining performance Collaboration & Support Work closely with DevOps, Engineering, and Security teams to ensure database reliability and security. Provide guidance and best practices to developers on database design, indexing, and query performance tuning. Support application teams with troubleshooting, query optimization, and data modeling. Participate in on-call rotation for database-related incidents and outages. Required Qualifications & Experience 5+ years of experience as a Database Administrator in a SaaS or cloud environment. Strong expertise in AWS RDS (PostgreSQL, MySQL, or SQL Server). Proficient in Microsoft SQL Server, including T-SQL, SSMS, and high-availability configurations. Experience with NoSQL databases like MongoDB (Atlas preferred). Deep understanding of performance tuning, query optimization, indexing strategies, and partitioning. Familiarity with Terraform, AWS CloudFormation, or other Infrastructure-as-Code (IaC) tools. Experience with backup and disaster recovery strategies in AWS and on-prem environments. Knowledge of database replication, clustering, and high-availability architectures. Proficiency in scripting (Python, PowerShell, Bash) for automation. Strong knowledge of security best practices (IAM, RBAC, data encryption, audit logging). Familiarity with healthcare compliance requirements (HIPAA, HITRUST) is a plus. Preferred Skills & Certifications AWS Certified Database – Specialty Microsoft Certified: Azure Database Administrator Associate MongoDB Certified DBA Associate Experience with AI/ML-driven database performance optimization tools Exposure to data warehousing and analytics (Redshift, Snowflake, or BigQuery) Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without advance notice. Any changes may be for an indeterminate time frame. EEO Statement Reveleer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

Gen AI Integration Developer: Extensive implementation experience in data analytics space or a senior developer role in one of the modern technology stack Excellent programming skills and proficiency in at least one of the major programming scripting languages used in Gen AI orchestration such as Python or PySpark or Java Ability to build API based scalable solutions and debug & troubleshoot software or design issues Hands on exposure to integrating atleast one of the popular LLMs(Open AI GPT, PaLM 2, Dolly, Claude 2, Cohere etc.) using API endpoints. Thorough understanding of prompt engineering; implementation exposure to LLM agents like LangChain & vector databases Pinecone or Chroma or FAISS Ability to quickly conduct experiments and analyze the features and capabilities of newer versions of the LLM models as they come into market Basic data engineering skills to load structured & unstructured data from source systems to target data stores Work closely with Gen AI leads and other team members to address requirements from the product backlog Build and maintain data pipelines and infrastructure to support AI Solutions Desirable:Hands on exposure to using cloud(Azure/GCP/AWS) services for storage, serverless-logic, search, transcription and chat Extensive experience with data engineering and ETL tools is a big plus Masters/Bachelors degree in Computer Science or Statistics or Mathematics About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM Tivoli Netcool Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement new technologies for system and software maintenance- Conduct regular system and software audits for performance optimization Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Tivoli Netcool- Strong understanding of system and software troubleshooting- Experience in hardware and software support- Knowledge of operating system-level implementation- Familiarity with server and network maintenance "Accenture GenWizard*, GenAI, Client Tools SCOM, Solarwinds, Netcool, Azure Monitor" Additional Information:- The candidate should have a minimum of 5 years of experience in IBM Tivoli Netcool- This position is based at our Gurugram office- A 15 years full time education is required Qualification 15 years full time education

Location: Gurugram, Haryana Time type: Full time Job level: Paraprofessional / Support Job type: Regular Category: Information Technology ID: JR112500 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The IT Advanced Customer Support Tech is a member of the Customer Support team. They are responsible for maintenance and internal support of RSM LLP’s PCs, printers, servers, and related equipment. Provide level 2 end user support including but not limited to: Monitor and respond timely to support tickets in the queue(s). Document Service Desk ticket tech notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue in supporting all locations in the region/company. Send Corporate IT communications to internal customers.30% Support and maintenance of PCs including but not limited to: Complete PC setup and deployment for new employees using standard hardware, images, and software. Train new employees on the use of PC and other networked equipment using standard training documents. Assign users and computers to proper business groups in Active Directory. Perform timely workstation hardware and software upgrades. Troubleshoot and resolve hardware, connection, and software issues reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendor for PC hardware repair. Monitor and remove virus, spy-ware, and other non-authorized software. Maintain and/or coordinate PC hardware inventory. Order and purchase standard equipment and software through approved vendors.30% Support firm software Support Desktop Management with post-mass deployment issues of standard software Provide IT support for local software within their region. May coordinate support with a Product Champion. Upgrade local server software as necessary.10% Participate in team and projects including: Regular scheduled regional calls. Assist other IT Coordinators in the region, and/or company. Proactively support Corporate IT and customer support changes and initiatives. Test phases of changing hardware and software standards. Monitor ticket queues to ensure SLAs and OLAs are met. Utilize the standard Knowledgebase per standard procedures. Complete various projects and tasks as assigned as such IT focus groupso Reconciliation of Active Directory permissions as per internal securities audits. Reconciliation of licenses associated with locally purchased software. Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance. Tasks related to potential office remodels or relocations.10% Maintain network file and print server Update networked applications as required. Maintain daily tape backup and off-site tape storage. Report file and server issues to the Service Desk for further assignment. Setup and maintain network printers, scanners, and multi-function devices. Coordinate copier/MFD repairs with authorized repair vendor.5% Provide phone support in centralized VoIP locations. 5% Facilitate legal matters compliance with Internal Legal and IRM requests including: Complete legal hold workstations procedures and hard drive copies as requested. Preserve backup tapes and other electronic media asrequested.5% Other duties as assigned. EDUCATION High school diploma or GED TECHNICAL/SOFT SKILLS Working knowledge of hardware and applications including but not limited too Windows Server OS, Microsoft Windows OS, MS Office Suite, asset management, Lotus Notes, Microsoft Active Directory, computer imaging software, CA Uni center Service Desk software, VoIP phone systems, CCH ProSystem FX, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment. SPECIAL REQUIREMENTS SPECIFIC TO JOB Excellent verbal and written communications Demonstrates a working knowledge of the technology tools required within assigned responsibilities Effective organization and time management skills Ability to manage multiple tasks Strong attention to detail Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations. Ability to work in a highly collaborative environment and consult effectively with employees at all levels EXPERIENCE 1-3 years relevant experience in customer service PREFERRED EXPERIENCE Bachelor's degree At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected] .

Location: Bengaluru, India Time type: Full time Job level: Paraprofessional / Support Job type: Regular Category: Information Technology ID: JR113516 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibility 1. Provide level 2 end user support including but not limited to: Monitor and respond timely to support tickets in the queue(s). Document Service Desk ticket tech notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional queue in supporting all locations in the region/company. Send Corporate IT communications to internal customers. 2. Support and maintenance of PCs including but not limited to: Complete PC setup and deployment for new employees using standard hardware, images, and software. Train new employees on the use of PC and other networked equipment using standard training documents. Assign users and computers to proper business groups in Active Directory. Perform timely workstation hardware and software upgrades. Troubleshoot and resolve hardware, connection, and software issues reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendor for PC hardware repair. Monitor and remove virus, spy-ware, and other non-authorized software. Maintain and/or coordinate PC hardware inventory. Order and purchase standard equipment and software through approved vendors. 3. Support firm software- Support Desktop Management with post-mass deployment issues of standard software. Provide IT support for local software within their region. May coordinate support with a Product Champion. Upgrade local server software as necessary. 4. Participate in team and projects including: Regular scheduled regional calls. Assist other IT Coordinators in the region, and/or company. Proactively support Corporate IT and customer support changes and initiatives. Test phases of changing hardware and software standards. Monitor ticket queues to ensure SLAs and OLAs are met. Utilize the standard Knowledgebase per standard procedures. Complete various projects and tasks as assigned as such IT focus group so Reconciliation of Active Directory permissions as per internal securities audits. Reconciliation of licenses associated with locally purchased software. Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance. Tasks related to potential office remodels or relocations. 5. Maintain network file and print server. Update networked applications as required. Maintain daily tape backup and off-site tape storage. Report file and server issues to the Service Desk for further assignment. Setup and maintain network printers, scanners, and multi-function devices. Coordinate copier/MFD repairs with authorized repair vendor. 6. Provide phone support in centralized VoIP locations. 7. Facilitate legal matters compliance with Internal Legal and IRM requests including: Complete legal hold workstations procedures and hard drive copies as requested. Preserve backup tapes and other electronic media as requested. 8. Other duties as assigned. EDUCATION High school diploma or GEDTECHNICAL/SOFT SKILLS Working knowledge of hardware and applications including but not limited to Windows Server OS, Microsoft Windows OS, MS Office Suite, asset management, Lotus Notes, Microsoft Active Directory, computer imaging software, CA Uni center Service Desk software, VoIP phone systems, CCH ProSystem FX, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment. SPECIAL REQUIREMENTS SPECIFIC TO JOB Excellent verbal and written communications. Demonstrates a working knowledge of the technology tools required within assigned responsibilities. Effective organization and time management skills. Ability to manage multiple tasks. Strong attention to detail. Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations. Ability to work in a highly collaborative environment and consult effectively with employees at all levels EXPERIENCE 1-3 years relevant experience in customer service MANAGEMENT- N/A PREFERRED REQUIREMENTS- bachelor’s degree At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected] .

Skills We’re seeking a proactive and analytical Software Support Specialist to provide expert assistance to users encountering issues with our software applications. This role is essential in ensuring smooth user experiences, minimizing downtime, and maintaining high customer satisfaction. Role & Responsibilities Roles and Responsibilities: Respond to user inquiries via email, phone, or ticketing systems regarding software-related issues. Diagnose, troubleshoot, and resolve software bugs, configuration errors, and usability concerns. Escalate complex issues to development or engineering teams with clear documentation. Maintain detailed records of support requests, solutions, and known issues. Collaborate with cross-functional teams to improve product usability and customer experience. Assist in creating and updating user manuals, FAQs, and training materials. Conduct training sessions or demos for internal teams or clients on software features. Requirements Education/Qualification (if any Certification): Bachelor’s degree in Computer Science, Information Technology, or a related field. Requirements: Strong understanding of software systems, databases (SQL) Familiarity with support tools like Jira, Git lab Excellent communication and problem-solving skills. Ability to translate technical concepts into user-friendly language

For Computer/IT Labs: The candidate should have Bachelor’s Degree/Diploma in Engineering/Technology in the relevant branch with First Class or equivalent. He /She should have experience of 3-5 years in the in the relevant field or in a similar capacity of handling computer labs, various application, various troubleshooting support knowledge during on- going classes, etc. Should be well acquainted with the IT support services. Have to handle various other lab activities. In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030. With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University. The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.

The Applications Support Senior Analyst is responsible for providing technical and functional support for business-critical applications. This role involves troubleshooting application issues, managing incidents, collaborating with IT teams, and ensuring smooth system operations to minimize business disruptions. Responsibilities: Provide Level 2/3 support for business applications, troubleshooting technical and functional issues Monitor daily Autosys job executions, system performance, ensuring uptime and reliability Investigate and diagnose production issues in a timely manner to provide root cause analysis and solutions to prevent future issues Collaborate with cross-functional teams to identify and resolve production issues Create and maintain documentation related to production issues and resolutions Coordinate with development and release management teams to ensure smooth deployment of sprint releases with minimal business interruptions. Coordinate with development , release management and business teams to during the UAT Testing phase of the sprint Coordinate with SA and EAP teams on the System updates, green zones and COB activities Monitor and Manage Inbound and Outbound feed SLA breaches Provide timely updates on system performance and issue status to senior management Participate in on-call rotation and respond to production issues after business hours Work with the production team and engineers to ensure product quality, reliability, and performance meet specifications Qualifications: 10+ years' experience in an Application Support role L2 & L3 Experience installing, configuring or supporting business applications. Experience with some programming languages and willingness/ability to learn. Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/ experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills Ability to communicate appropriately to relevant stakeholders Experience in developing and optimizing Unix shell scripts for automation and issue resolution. Proficient in creating and debugging complex SQL queries for data analysis and troubleshooting. Have experience with Big Data technologies, including Hadoop, Hive, Impala, and Spark. Manage job orchestration using tools like Autosys and other schedulers. Education: Bachelor’s/University degree or equivalent experience Master's degree preferred - Job Family Group: Technology - Job Family: Applications Support - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Veradigm Veradigm is here to transform health, insightfully. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. For more information, please explore www.veradigm.com. The primary purpose of this role is to: Provide product support to customers via telephone and is required to be on ACD (Automatic Call Distribution) calls for the entire shift. Application/Infrastructure/Database monitoring. Assess the nature of product or service issues and resolve support problems Skills Required: Excellent communication skills. Good analytical and troubleshooting skills. Application/Infrastructure/Database monitoring experience would be an added advantage. Perks: CTC: ₹21,500 (approx.) per month plus attractive shift allowances as per market standards. Certificate upon completion of the internship. Opportunity to get converted to FTE, which is purely based on performance and business needs, with a better CTC of ₹4 to ₹4.5 LPA. Shifts: Ready to work in US shifts with Saturday and Sunday off . Qualifications : Graduates (BCA, BSc or similar education with computer background) from any field with basic technical and probing skills. We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law. #LI-SM1 #LI-Onsite Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Customer relationship role at Kyndryl are project-based in all things – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify , automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler . Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional Experience At least 3 years of experience in a similar role, preferably in an IT or technical setting. Fluent in Japanese (JLPT N 3 or above) and English, both written and verbal. Proficiency in IT systems, including networks, hardware, software, and troubleshooting. Experienced in handling client communication and negotiations. Excellent in Japanese skills both translation and interpretation Proven hands-on experience in SCRUM or Project Management. Excellent problem-solving and analytical skills Hands-on experience with cloud technologies, databases, or programming languages is a plus. Experience with IT service management tools (e.g., Service Now, Jira). Preferred Professional Experience Certifications in Japanese language proficiency JLPT N2 or above Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals Experience in working with Japanese clients or in a multicultural team is preferred. Knowledge of Mainframe domain. Ability to work independently and manage multiple tasks and deadlines. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

For Computer/IT Labs: The candidate should have Bachelor’s Degree/Diploma in Engineering/Technology in the relevant branch with First Class or equivalent. He /She should have experience of 3-5 years in the in the relevant field or in a similar capacity of handling computer labs, various application, various troubleshooting support knowledge during on- going classes, etc. Should be well acquainted with the IT support services. Have to handle various other lab activities.

Job Title - Technical Support Engineer Job Description :- We are looking for a Technical Support Engineer with a strong understanding of SaaS platforms and excellent troubleshooting skills to join our support team. In this role, you will serve as the first point of contact for our Client/Customers; helping to resolve technical issues, answer product-related questions, and ensure a high level of customer satisfaction. Preferably well versed with handling calls, emails, web tickets and chats from B2B customers . Must have prior experience in providing support for any software product (mobile app or web-based portal Good understanding of basic software concepts like front-end, back-end, API, GUI, Webhook, cloud, server. Basic understanding of network connectivity, Bluetooth, Wi-Fi vs Ethernet, Range limitations etc. Adjacent device experience can be useful- network printers, routers, cable modems Hardware troubleshooting skills (troubleshooting internet-connected hardware) Should have knowledge of device connection protocols like Bluetooth, Ethernet, Wi-Fi etc. Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Prioritize and manage several open issues at one time Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Requirement :- Experience with US project: Min 2 to 3 years Excellent communication skills Open for Night Shifts Interview Mode :- Virtual Perks :- 1. Both side Cab 2. PF Deduction 3. Gratuity 4. Mediclaim If you have relevant experience and are interested, Kindly share your resume on Lalit.Bisht@rsystems.com or you can contact on 8375974434 for more details.

Job Title: DevOps Key Responsibilities: Design, implement, and maintain CI/CD pipelines for automated testing and deployment. Manage cloud infrastructure (AWS/Azure) and ensure high availability and security. Ensure system scalability, reliability, and performance tuning. Maintain documentation of systems and deployment processes. Collaborate with cross-functional teams to support agile development cycles. Automate infrastructure provisioning using tools like Terraform, Ansible, or similar. Monitor application performance and troubleshoot system issues. Implement and manage containerization tools like Docker and orchestration using Kubernetes. Requirements: Bachelor’s degree in BCA Proficiency in CI/CD tools and scripting Experience with cloud platforms (AWS, Azure) Strong understanding of networking, security, and system administration. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹360,000.00 per year Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

JOB DESCRIPTION Skill sets : Accessibility Testing A11Y Tester, who will be responsible for ensuring the quality and integrity of the Google Navigation System. A flexible resource, working with different teams across multiple projects and platforms (Android Devices). Testing the Navigation system on different mobile devices, Emulators and Simulators and updating the end results in the client provided accessibility tools As part of the QA team, it is expected that they will execute test cases, log bugs, track progress, and verify the resolutions of issues written. Help the leadership team to prepare and extract metric, track the issues filed, review and update test cases Requires knowledge on testing across various android platforms, vehicle emulators & simulators, excellent troubleshooting skills, and the ability to communicate progress and issues Must have required knowledge on A11Y testing parameters WCAG guidelines, tools like (Screen reader, JAWS or NVIDIA), Talk Back, Voiceover Basic knowledge in ADB commands. REQUIRED SKILLS: Mid-level Test Engineer, well versed with A11Y Testing skills on web & Mobile devices and experience-on using Devices, Simulators & Emulators.. Exposure / Knowledge in A11Y testing parameters WCAG guidelines, tools like (Screen reader, JAWS or NVIDIA), Talk Back, Voiceover, ADB commands is a must. Basic Troubleshooting Skills Experience with Native mobile application testing on Web, Android & iOS Must have testing experience with basic understanding of testing process and methodologies Should have understanding on A11Y, UI, Sanity, Regression, functional, Integration, accessibility, exploratory and compatibility testing concepts. Should have basic debugging skills and good knowledge in bug reporting, bug life cycle concepts and release cycles. Should be able to write, review, and execute test cases based on requirements. Should have good knowledge in details of the device (Android), adb commands, Unix commands. Must have excellent communication skills, both verbal and written Work exposure on Mac / Linux machines would be an added advantage. EXPERIENCE: 3+ years of relevant experience About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Experience: 9 years Location: Pune Job Description: Desired Skills & Experience Minimum of 8-10 years of experience in a full cycle implementation as well as in support projects. Minimum of 8-10 years designing and configuring SD modules sub modules. Experience in SD integration points with other SAP modules like MM/WM, CS, PP, PM and QM. Experience in S4 HANA Logistics implementation along with migration/upgradation projects. S4 Hana Certification Experience on S/4 Public Cloud is an added advantage. Experience in a Professional Services or Distribution company is an asset. Ability to multitask and manage multiple deliverables and projects at the same time Understanding of logistic processes with ability to understand business processes from a customer perspective. Ability to work in a team environment by effectively interacting with other team members. Must be results oriented, and demonstrate a positive attitude – adaptability, flexibility and resourcefulness. Roles & Responsibilities Facilitate the implementation and support of SAP SD – Basic Functions of Master Data, Pricing and Conditions, Availability Check, Credit and Risk Management, Material Sorting, Output Determination, Scheduling Agreements for Component Suppliers, Customer Service Processing, Foreign Trade/Customs, Billing, Payment Card Processing, SD EDI/IDoc Interface, Shipping and Transportation and Interfaces to External Systems. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements and map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of SD/CS modules by identifying gaps, issues and work around solutions. Connect with client for troubleshooting: investigate, analyze, and solve software problems. Document functional designs, test cases and results by proactively identifying and proposing business process and/or system enhancements. Provide consulting services on both new implementations and existing support projects Connect between the business functional team and the technical team by providing training and user support as required Sales/Marketing background & working with C-suite is required. Work self-directed & independently act as subject matter mentor to other junior team members. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: On the road

Responsibilities: System Maintenance and Management: Install, configure, and maintain hardware, software, and network infrastructure. Ensure the smooth functioning of IT systems. Monitor system performance and identify potential problems. Perform regular backups and implement disaster recovery plans. Manage user accounts and access privileges. Troubleshooting and Problem Solving: Diagnose and resolve technical issues related to hardware, software, and network infrastructure. Provide technical support to users. Security: Implement and maintain security measures to protect IT infrastructure from threats. Documentation: Maintain comprehensive documentation of systems and processes. Automation: Automate repetitive tasks and processes to improve efficiency. Other tasks: Provide user education and training. Manage database operations. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: System administration: 3 years (Required) Software troubleshooting: 3 years (Required) System installation: 3 years (Required) Work Location: In person

Job Overview The Site Technician plays a critical role in ensuring the seamless operation of IT infrastructure across designated locations. This position is responsible for the installation, configuration, maintenance, and troubleshooting of computer systems, peripheral devices, software applications, and local networks. Responsibilities Perform routine maintenance and repairs on industrial equipment, ensuring optimal performance. Utilize stick welding techniques to fabricate components as needed. Troubleshoot and resolve HVAC/R issues to maintain climate control systems. Conduct technical sales activities by providing expert advice on products and services. Collaborate with team members to enhance operational efficiency within the manufacturing facility. Use an ammeter and other diagnostic tools to assess electrical systems and troubleshoot issues. Maintain accurate records of maintenance activities and repairs performed. Adhere to safety protocols and ensure compliance with industry standards. Experience Proven experience as an IT Technician or in a similar role.Required Skills: •Strong understanding of IT services and infrastructure. •Ability to think critically and solve complex IT-related problems. Join our team as a Technician where your skills will be valued, and you will have the opportunity to contribute significantly to our operations! Job Type: Full-time Pay: Up to ₹22,000.00 per month Schedule: Day shift Work Location: In person

Job Summary: We are seeking a skilled and certified Drone Operator to manage aerial drone operations for [inspection/surveying/filming/logistics/security/etc.]. The ideal candidate should have experience in UAV flight operations, strong technical knowledge of drones, and an eye for detail and safety. Key Responsibilities: Operate drones for aerial photography, videography, surveying, or inspection as per project needs Plan flight paths and ensure compliance with aviation laws and safety protocols Conduct pre-flight and post-flight checks and maintenance Troubleshoot technical issues with drone hardware/software Process and transfer captured data (photos, videos, maps, etc.) Maintain flight logs and ensure drone software is updated Coordinate with the team to fulfill creative or technical requirements Obtain necessary flight permissions or licenses for specific areas Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Job Summary: We are seeking a skilled and detail-oriented CNC Operator to join our production team. The CNC Operator will be responsible for setting up, operating, and maintaining Computer Numerical Control (CNC) turning machines to produce precision cylindrical parts and components according to specifications. This role requires a strong understanding of turning processes, blueprint reading, and quality control procedures to ensure efficient and accurate production. Key Responsibilities: Machine Setup and Operation (Turning Specific): Set up CNC turning centers by installing and adjusting collets, chucks, jaws, bar feeders, tool holders, and turning inserts. Load and unload raw bar stock, billets, or castings, and finished turned components efficiently and safely. Operate CNC lathes in accordance with safety guidelines and standard operating procedures (SOPs). Monitor machine operations, observing display screens, control panels, and machine sounds to detect malfunctions, tool wear, or material waste. Program Loading and Adjustment: Load and retrieve CNC programs (G-code, M-code) into the controller. Make minor program adjustments, offset changes (e.g., tool length, diameter, wear offsets), and feed/speed modifications as needed to maintain part specifications and optimize cycle times. Identify and troubleshoot basic program errors or turning tool path issues. Quality Control and Inspection: Perform in-process inspections of turned components using precision measuring instruments such as calipers, micrometers, bore gauges, depth gauges, thread gauges, and indicators to ensure parts meet specified tolerances, surface finish requirements, and concentricity. Read and interpret engineering blueprints, technical drawings, and work orders, paying close attention to turning-specific dimensions, geometric tolerances (GD&T) for features like concentricity, runout, and perpendicularity, and surface finish callouts. Identify and report any non-conforming parts or quality issues to the supervisor. Maintain accurate inspection records and documentation. Tool Management and Maintenance (Turning Specific): Select, install, and replace appropriate turning tools, drills, reamers, and boring bars for various operations. Monitor tool wear and breakage, making necessary adjustments or replacements. Perform routine machine maintenance, including cleaning, lubrication, checking coolant levels, and chip removal specific to turning operations. Troubleshoot basic machine alarms, minor mechanical issues, and tool wear. Report major machine malfunctions or repair needs to maintenance personnel promptly. Safety and Housekeeping: Adhere strictly to all company safety policies and procedures, including Lockout/Tagout (LOTO) protocols, especially concerning rotating machinery. Maintain a clean and organized work area, ensuring compliance with 5S principles. Wear appropriate Personal Protective Equipment (PPE) at all times. Documentation and Reporting: Complete production logs, quality inspection reports, and other required documentation accurately. Communicate effectively with supervisors, engineers, and other team members regarding production status, issues, and improvements. Qualifications: Education: High school diploma or equivalent required. Vocational training or certification in CNC machining, specifically focusing on turning operations, or a related field preferred. Experience: Minimum 1 Year Technical Skills: Proficient in reading and interpreting engineering blueprints, technical drawings, and GD&T, with a strong emphasis on turning-related features. Solid understanding of G-code and M-code programming for turning centers. Expertise in using precision measuring instruments common in turning (calipers, OD/ID micrometers, bore gauges, thread gauges, profilometers). Ability to perform comprehensive lathe setups, including chucking, collet changes, tool setting, and offset adjustments. Basic troubleshooting skills for CNC turning machinery. Knowledge of various metal types and their machinability for turning. Soft Skills: Strong attention to detail and a commitment to producing high-quality turned parts. Excellent problem-solving abilities. Good communication skills, both verbal and written. Ability to work independently and as part of a team in a fast-paced environment. Commitment to safety and continuous improvement. Preferred Qualifications (Optional): Experience with CAM software for turning. Knowledge of tool life management in turning operations. Experience with lean manufacturing principles. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Night shift Rotational shift Work Location: In person

At UPayments, we’re proud to offer Online payment tools designed to help businesses grow. To help us continue to grow our offerings, We are looking for a QA Tester to assess product/feature quality through manual and automated testing . You will be responsible for finding and reporting bugs and glitches. Objectives of this Role ● Review and analyze system specifications ● Execute test cases (manual or automated) and analyze results ● Report bugs and errors in Jira for development teams ● Conduct post-release/ post-implementation testing ● Work with cross-functional teams to ensure quality throughout the development lifecycle Skills and Qualifications ● BSc/BA in Computer Science, Engineering or a related field ● Proven 3 - 4+ years of experience as a Quality Assurance Tester or similar role ● Experience in project management and QA methodology ● Familiarity with Agile frameworks ● Ability to document and troubleshoot errors ● Working knowledge of test management software (Jmeter, TestRail, Xray) and SQL ● Excellent communication skills ● Analytical mind and problem-solving aptitude Job Types: Full-time, Permanent Pay: ₹10,256.38 - ₹39,151.26 per month Benefits: Paid sick time Paid time off Schedule: Day shift Work Location: In person Speak with the employer +91 7021648273

Responsibilities:- System Monitoring and Maintenance: Computer operators constantly monitor system performance, identify and resolve issues, and perform routine maintenance tasks. Data Management: This includes backing up data, organizing files and folders, and ensuring data integrity. Troubleshooting: They diagnose and resolve hardware and software problems, often working with other IT staff to find solutions. Security: They implement and maintain security protocols, such as setting passwords, encrypting data, and preventing unauthorized access. Software Management: They install and update software, including operating systems, applications, and security patches. Hardware Management: They manage and maintain computer hardware like CPUs, monitors, printers, and other peripherals. Following Procedures: They adhere to established procedures for system operations, security, and troubleshooting. Communication: They communicate with users to address their concerns, and they may also work with other IT teams. Essential Skills: Strong Understanding of Computer Systems: A solid grasp of computer hardware, software, and networking is crucial. Problem-Solving and Analytical Skills: They need to be able to diagnose and resolve technical issues effectively. Attention to Detail: Accuracy is vital in tasks like data entry and system monitoring. Communication Skills: They need to be able to communicate effectively with users and other IT professionals. Ability to Follow Directions: They need to be able to follow established procedures and instructions. Time Management: They often work under deadlines and need to manage their time effectively. Industries and Settings: Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person