2191 Software Troubleshooting Jobs - Page 35

Customer Assistance: Providing first-level contact, diagnosing and resolving technical issues through various channels like phone, email, or chat. Issue Tracking and Documentation: Recording and tracking reported problems, documenting resolutions, and updating support tickets. Software and Hardware Support: Assisting with software installations, configurations, updates, and troubleshooting hardware problems. Escalation and Reporting: Identifying and escalating unresolved issues to appropriate support teams and generating reports on recurring issues. Communication: Communicating effectively with users, providing clear instructions, and ensuring issues are resolved to their satisfaction. Job Types: Full-time, Permanent, Fresher Pay: ₹10,445.74 - ₹30,524.01 per month Shift: Day shift Work Days: Monday to Friday Work Location: In person

L3 Support, AVP Job ID: R0394874 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2025-07-08 Location: Pune Position Overview Job Title- L3 Support, AVP Location- Pune, India Role Description At the “Service, Solutions and AI” Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customer’s needs and expectations. Our dedication extends to driving innovative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver ‘best in class’ solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting new benchmarks in the industry. As an L2 Support Engineer, you will play a pivotal role in ensuring the stability, performance, and reliability of multiple business-critical applications. You will act as the bridge between end users, L2 support, and software vendor engineering teams, ensuring timely resolution of incidents and proactive issue management. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Diagnose and resolve complex technical issues escalated from L1 and L2 support, including in-depth analysis of existing processes and the underlying system landscape. Analyze system logs, perform root cause analysis, and implement long-term solutions to prevent recurrence. Act as a Subject Matter Expert (SME) for assigned applications, systems, or products, ensuring deep functional and technical understanding. Manage incident and problem tickets raised by stakeholders, ensuring timely resolution and clear communication throughout the lifecycle. Provide mentorship and technical guidance to junior team members and other support levels. Create and maintain comprehensive documentation, including known issues, resolution steps, and standard operating procedures. Develop internal technical guides and knowledge base articles to support both team operations and end-user self-service. Collaborate with development teams to identify, troubleshoot, and resolve software bugs or system-level issues. Work closely with IT Application Owners (ITAOs) to support technical deliverables and, when required, contribute to infrastructure development or support. Partner with cross-functional teams to provide technical insights and ensure alignment with business objectives. Demonstrate ownership by proactively initiating and driving L3-level tasks to completion without waiting for formal assignment. Communicate complex technical information effectively to non-technical stakeholders. Monitor system performance and reliability, implement preventive measures, and update monitoring configurations as needed. Administer and maintain monitoring tools (e.g., NewRelic, Geneos) and manage application job scheduling tools. Handle certificate renewals to ensure uninterrupted application functionality and compliance. Execute SQL and shell scripts upon business request, ensuring accuracy and auditability. Automate repetitive manual tasks using tools such as Ansible to improve operational efficiency. Participate in disaster recovery (DR) drills, system upgrades, patching, and other maintenance activities. Your skills and experience Experience in Technical Issue Resolution: At least 9+ years of experience diagnosing and resolving complex technical issues escalated from L1 and L2 support levels. System Monitoring and Analysis: Analyze system logs, monitor system health using tools, conduct root cause analysis, and implement solutions. Unix/Linux and Oracle Expertise: Proficiency in Unix/Linux operating systems and Oracle Database management. Windows Server and MS SQL Expertise: Proficient in managing and troubleshooting Windows Server environments and working with MS SQL Server for configuration, maintenance, and Database Management. SQL Proficiency: Strong command of SQL for querying, performance optimization, data analysis, and database management tasks. Shell Scripting (Linux and PowerShell): Proficient in developing and maintaining automation scripts using Linux shell scripting and Windows PowerShell for system administration, task automation, and operational efficiency. Certificate Management (SSL, TLS and Device Certificates): Experienced in managing SSL, TLS certificates and handling IEEE 802 device certificates for secure communication and authentication across systems. Networking Fundamentals: Knowledgeable in networking concepts and protocols, with practical experience in configuring and troubleshooting network-related issues in enterprise environments. Middleware and Tool Proficiency: Excellent knowledge of Unix/Linux, Webservices, messaging systems (JMS/MQ), and ticketing tools like ServiceNow. ITIL Process Knowledge: Familiarity with incident management, problem management, and handling service requests raised by business stakeholders. Application and Batch Processing: Experience with batch processing, application servers (Tomcat/Apache HTTPD), testing, and debugging. Monitoring and Scheduling Tools: Excellent knowledge of monitoring and scheduling tools; familiarity with UCD and BitBucket is a plus. Change Management Ownership: Ability to create and manage ServiceNow change tickets from initiation to production implementation with proactive ownership. DevOps and Collaboration Tools: Hands-on experience with DevOps tools and CI/CD pipelines including JIRA, Confluence, GIT, and BitBucket. System Housekeeping: Workable knowledge of housekeeping activities such as garbage collection and cache clearing. Troubleshooting and Analysis: Strong troubleshooting capabilities paired with solid analytical skills. Cloud Platform Exposure: Experience with cloud platforms, preferably GCP, though not mandatory. Unix/Linux Proficiency: Strong command over Unix/Linux systems including shell scripting and command-line operations. Analytical Thinking: Excellent analytical and conceptual thinking abilities. Agile Team Collaboration: Demonstrated independence and initiative in agile delivery teams. Cloud Architecture Understanding: High-level understanding of cloud models (IaaS, PaaS, SaaS) and ability to meet tight deadlines. CI/CD Pipeline Development: Skilled in using GitHub CI, Jenkins, TeamCity, Ansible, and building CI/CD pipelines. Source Control and Monitoring Tools: In-depth knowledge of source control systems (GitHub, BitBucket) and monitoring tools like Prometheus, Grafana, Geneos, AppDynamics, and New Relic. Infrastructure as Code: Familiarity with Infrastructure as Code tools like Terraform and relational databases. Enterprise Development Exposure: Basic experience in delivering quality code in enterprise-scale environments with exposure to cloud security and operations. Financial Services Domain Knowledge: Practical knowledge gained in Financial Services environments and database systems. Educational Qualification: Holds a bachelor’s degree in computer science or an equivalent field. Distributed Team Experience: Experience working with distributed development teams across Europe (Germany and Romania) and India, with familiarity in SDLC. Communication Skills: Excellent written and verbal communication skills across all levels, including senior management. How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Summary Join our dynamic team as a Multi Channel Helpdesk professional where you will utilize your skills in MS Excel and contribute to enhancing customer experiences. With rotational shifts and a work-from-office model you will play a crucial role in supporting our operations and ensuring seamless communication across channels. Your expertise will drive efficiency and improve service delivery. Responsibilities Provide exceptional support to customers through various communication channels ensuring timely and accurate responses Utilize MS Excel to analyze data and generate reports that enhance decision-making processes Collaborate with team members to identify and resolve technical issues improving overall service quality Assist in the development and implementation of strategies to optimize helpdesk operations Monitor and evaluate helpdesk performance metrics to ensure alignment with company goals Engage with customers to understand their needs and provide tailored solutions that enhance satisfaction Maintain up-to-date knowledge of industry trends and best practices to continuously improve service delivery Support email marketing initiatives by providing technical assistance and troubleshooting Contribute to display advertising projects by offering insights and technical expertise Ensure compliance with company policies and procedures in all helpdesk activities Participate in training sessions to enhance skills and knowledge relevant to the role Foster a collaborative work environment that encourages innovation and teamwork Drive continuous improvement efforts by identifying areas for enhancement and implementing solutions. Qualifications Demonstrate proficiency in MS Excel including data analysis and report generation Possess strong communication skills in English both written and spoken Experience in display advertising and email marketing is a plus Ability to work effectively in rotational shifts and adapt to changing priorities Strong problem-solving skills and attention to detail Ability to collaborate with team members and contribute to a positive work environment Eagerness to learn and stay updated with industry trends and technologies. Certifications Required Microsoft Office Specialist: Excel Certification

Country/Region: IN Requisition ID: 27242 Work Model: Position Type: Salary Range: Location: INDIA - MUMBAI - BIRLASOFT OFFICE Title: Desktop Support-Petnikota Description: Area(s) of responsibility Skill: Desktop Support- Petnikota, Andhrapradesh Location: Petnikota, Andhrapradesh Experience: 2+ years  Handling tickets which are required onsite support  Responding to client support requests.  Contacting clients to find out the nature of the problem.  Troubleshooting hardware and software issues.  Installing and maintaining hardware and computer peripherals.  Installing and upgrading operating systems and computer software.  Troubleshooting networking and connection issues.  Advising on software or hardware upgrades.  Providing basic training in computer operation and management.  Incident management, change management and problem management  Working knowledge and support of SAP, Microsoft, software & hardware and Networking .  Knowledge of Networks.  Knowledge of AD, DNS, DHCP, Cloud backup.

Country/Region: IN Requisition ID: 27260 Work Model: Position Type: Salary Range: Location: INDIA - MUMBAI - BIRLASOFT OFFICE Title: Service Desk Description: Area(s) of responsibility About us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 6 months to 1 year of work experience in Service Desk role (Phone, Chat & Tickets) Should be ok to work in voice process - 24*7 Willing to work in Hybrid Model (2-3 days in a week) Knowledge of Windows, Mac, or Linux operating systems Support help desk knowledge Troubleshooting and problem-solving skills Customer support knowledge Active listener with flexibility to modify approach and adapt to customer needs. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 2+ year of work experience in Service Desk role (Phone, Chat & Tickets) Should be ok to work in voice process - 24*7 Willing to work in Hybrid Model (2-3 days in a week) Advanced English Level Knowledge of Windows, Mac, or Linux operating systems Support help desk knowledge Troubleshooting and problem-solving skills Customer support knowledge Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs ITIL certified High level communicator with good written and verbal skills Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Principal Systems Administrator At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. Position Summary: We are seeking a proactive and solutions-oriented ITCS Enablement Specialist to join our NetScout in Bangalore. This is a frontline, on-site role responsible for providing exceptional IT support to employees across local, remote, and home office environments. The role involves a combination of day-to-day technical support, asset lifecycle management, IT operations, and participation in broader technology projects. You will interact with internal staff via ticketing systems, phone, email, chat, and in-person, resolving issues, delivering new capabilities, and enhancing end-user satisfaction. Responsibilities: Full-time, standard day shift role, based on-site in our Nagawara, Bangalore office. Provide end-user support for hardware, software, and peripherals (including laptops/desktops, printers, mobile devices, A/V equipment). Deliver multi-channel support (in-person, phone, email, chat, and WebEx) for local and remote users. Support the transition from our current ITSM platform to ServiceNow. Manage tickets efficiently and escalate when necessary. Image, configure, and deploy laptops and desktops for new hires and tech refreshes. Use FreshService for IT asset lifecycle management, including STPI bonded asset tracking and inventory audits. Enforce IT security policies and assist in remediating security incidents or vulnerabilities. Troubleshoot issues related to network connectivity, A/V conference tools, scanning, printing, and device access. Collaborate with internal teams to identify and implement service improvements or automation opportunities (e.g., Power Automate, AI-based tools). Participate in special projects, pilots, and rollouts of new technologies or processes. Work with external vendors and suppliers to ensure service delivery and procurement meets quality, time, and cost requirements. Provide informal guidance and mentoring to junior helpdesk or first-touch support personnel. Perform other IT-related duties as assigned. Basic Qualifications/Skills: 4+ years of experience in an IT Helpdesk or Technical Support role. Associate degree (or higher) in Computer Science, Information Technology, or equivalent professional experience. Strong experience supporting Windows 11, MacOS (Sequoia), and common business productivity software (Office 365, Adobe, etc.). Familiarity with cloud applications, endpoint security, mobile/tablet support, and remote tools. Able to troubleshoot and resolve technical issues for non-technical users with patience and clarity. Experience using or supporting ITSM platforms such as FreshService, ServiceNow, Remedyforce or Jira. Exposure to automation tools like Power Automate or AI-driven IT solutions is a plus. Demonstrated ability to multitask, prioritize, and problem-solve in a dynamic environment. Strong written and verbal communication skills in English. Preferred Qualifications/Skills: Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation. Prior experience in STPI-bonded asset environments or working within SEZ/EOU frameworks. Familiarity with client and endpoint management platforms like SCCM, Intune, or Jamf. Location: On-site in Nagawara, Bangalore Working at NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. Requirements: Education Bachelors (or equivalent work experience) Job Type Full-Time Location Bangalore Preferred Language English NETSCOUT endeavors to make NETSCOUT.com accessible to any and all users. If a reasonable accommodation is needed to participate in the job application or interview process, or if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Talent Acquisition at 978-614-4043 or by email. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. For the avoidance of doubt, accommodation made to facilitate the recruiting process is not a guarantee of future or continued accommodation if hired. NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here. If you’d like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster. For job candidates in the US, NETSCOUT participates in the E-Verify program to confirm work authorization. For more information on E-Verify, please refer to the E-Verify Participant notice and the Right To Work notice. For candidates in Massachusetts, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Us: BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated firm, we combine deep domain expertise in the manufacturing environment with an approach that is built to serve the dynamic needs of our clients. Rooted in our distinct culture of Truly Human Leadership, we cultivate the leaders who will define tomorrow and partner with our clients in the food & beverage, life sciences, industrial, and advanced technology industries to build the future of manufacturing and technology. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Job Summary: Apply your knowledge of programming methods, electrical design and engineering problem solving to 21st century manufacturing. Software Programming /Design/ Controls/Automation Engineer will work on the Electrical panel design, program, and troubleshoot packaging machinery and line control systems. This role will challenge you to be a passionate and successful business family member all while expanding your technical abilities. Education: B.E. in Computer Science, Information Technology, Electrical Engineering, Electronics and Communication, Instrumentation and Control, or equivalent technical degree. Responsibilities: Create user applications to monitor and control the production of consumer goods, to satisfy various regulatory agencies, using modern industry standards. Design control systems that provide instantaneous feedback on the production life cycle Design, program, and troubleshoot packaging machinery and line control systems. Industrial controller (PLC) programming design and Human Machine Interface (HMI) development Electrical engineering initiatives Support Design Group project teams. Requirements: 1-3 years’ experience in Industrial control panel design or PLC or SCADA programming. This position will require the ability to simultaneously organize and successfully execute multiple project responsibilities. Candidates need to possess good communication and interpersonal skills, flexibility with tasks and the ability to interact with all levels of management, clients, and vendors. Knowledge in SQL and Python Programming. Project experience with Data analytics and reporting, electrical engineering and PLC automation applications is preferred. Project experience with AutoCAD Electrical and Rockwell PLC Programming is a plus. Project experience with pharmaceutical, consumer products and high-speed environments is a plus. Willing and able to travel as necessary for project requirements to include but not be limited to project installation and start-up activities, client meetings, company sponsored meetings, trainings, industry related seminars, forums, or conventions, etc. Travel < 25% #LI-SE1 At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Company: Design Group

Hyderabad, India / Full-Time / Work from Office The Technical Support Engineer will resolve technical issues, ensure customer satisfaction, and work closely with cross-functional teams to provide prompt and effective solutions. Responsibilities Diagnose and resolve technical issues for customers and internal teams. Provide support through phone, email, or chat channels. Document and escalate issues to relevant teams when necessary. Collaborate with product teams to resolve complex issues. Maintain a high level of customer satisfaction through timely and effective communication. Who were looking for 5-8 years of experience in technical support. Strong knowledge of networking, system administration, or software troubleshooting. Proficiency in tools like Jira, ServiceNow, or similar platforms. Excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks effectively. Benefits with you in mind Paid Time Off: Flexible leave policies to maintain a work-life balance. What is our hiring process like? Initial Screening: A brief discussion to assess your background and fit for the role. Technical/Role-Specific Interview: A deep dive into your technical experience and strategy understanding. How to apply Submit your application online with an updated resume and send it to careers@splan.com. Qualified candidates will be contacted for the next steps.

The IT Support Associate will be responsible for providing professional, effective and knowledgeable IT support to all internal employees in Amazon. They will work closely with other partner teams and contractors to troubleshoot issues with IT team processes. They will have an understanding of the broad variety of IT standards deployed at Amazon and be capable of resolving straightforward issues. They will have the communication skills to guide Amazon employees to implement solutions that maintain productivity. The successful IT Support Associate is customer focused and takes ownership for the IT experience. They will be innovative and able to adapt to new processes and procedures quickly while dealing with day to day and ad-hoc customer requests. They will be committed and dependable, taking initiative to produce results. They will demonstrate strong initiative and genuine curiosity. This role is a on-premise position supporting internal employees in Amazon offices. This position requires hands-on experience supporting customer towards inbound logistics via closely coordinating with third party courier/logistics vendors for all shipments. It requires working with internal ticketing tools to communicate with customers. Maintain the Team databases and carry out necessary actions as required to maintain and improve upon the Process. Organize process refresher trainings for the team members and carry out the corrective actions whenever there is a process deviation. Find out on the root cause of the issue/ deviation. Develop efficient mechanisms for communicating forecast to logistics vendors for sustaining agreed SLA s. Data validation for teams logistics operations, billing and invoicing of logistics partners. About the team In the daily life of an Amazon employee, you come to work alongside the brightest minds in the team. Our focus is on ensuring the satisfaction of our fellow Amazonians, from their very first day to their last. We work tirelessly to create a positive customer experience, collaborating with various stakeholders throughout the day to meet their needs and work backwards. As an individual, you contribute to unique experiences, working together with colleagues to improve the daily lives of fellow Amazonians. Its a dynamic and rewarding environment, where we channel our collective expertise to make a tangible difference. * Bachelor s Degree from an accredited university or equivalent. * Minimum 1+ years of relevant work experience in supply chain and logistics, vendor management or related field. Should have experience in understanding IT Infrastructure, peripherals and IT Warehouse. One or more years experience supporting operating systems (Windows, Macintosh or Linux) * Proficiency supporting office productivity applications (Outlook, Word, and Excel) * Excellent customer facing skills * A demonstrated willingness to learn and apply new technology * Proficient in English * Experience supporting through various channels (on-premise, chat, phone) * Understanding of the basic concepts of Information Systems security * Experience providing IT support in a medium to large sized company * Experience with hardware and software troubleshooting (Client/Sever, Network equipment) * Ability to identify and proactively resolve or escalate issues

Company Overview: Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange. Job Overview: A Mid Senior Professional applies advanced knowledge of job area typically obtained through advanced education and work experience.CAD Designer II will prepare and review 3D Modelling, 2D Fabrication Drawings and BOM with the help of Software. Handle query resolution, troubleshooting and technical deviation evaluation. Responsibilities: Essential Functional: Responsibilities: 3d modelling, assembly & drafting in 3d software (Inventor). Prepare/Revise 3d Model, Drawings & Store it in PLM Tool (Product center). Submit Drawings to relevant departments by transmittal and upload on PLM tool. Check drawings & BOM of junior designers prior to submission ensuring released of error free/accurate drawings to manufacturing/project team. Structural (frame) modelling & drafting. Preparation of Skid/Equipment foundation plan as per vendor input and customer plot plan. Piping lines, equipment, valves, instruments, cable tray modelling & drafting. Understanding various pipe support, usage and BOM preparation. Interpretation of Pipe and Structural stress analysis for support and frame design. Need to make bill of material in ERP system (AREV). Need to upload standard part, assembly & drawings in PLM software. Good knowledge and Proficiency in 2d & 3d software (AutoCAD, and Inventor/Solid works). Knowledge of piping spool fabrication, modeling & drafting in 3d software. Experience in industrial (oil & gas) design/drafting. Make model, assembly and drawing as per best practices for pipe routing, equipment operation-maintenance feasibility, access requirement, instrument placement and recommendations from various code and standards. Knowledge of skid mount equipment, structure, piping, tubing, panels & cable tray Coordinate with Manufacturing, Quality and Project team for any query and provide resolution. Participate in internal project update meetings. Communicate with customers when needed. Follow department workflow for Timesheet, Task planning update and EHS policy. Understanding of PLM & ERP system. Ability to work with minimum supervision, attention to detail, self-checking and improvement. Self-motivated for learning and helping others. Software Proficiency Autodesk AutoCAD Autodesk Inventor/Solid works MS Office tools (Word, XL & Power Point) Authorities: Drawing/sketch/read lines & BOM preparation Hold mark on shop floor Vendor GA drawing & Customer Drawing review and approval Supervisory Responsibility: This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Work Environment: This job operates in a professional office environment. This role, routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary Qualifications: Education, Experience and Skills: Mechanical engineering Diploma 5-8 yr exp. / B.E. 4-7 years experience with relevant experience. Exposure of code & standard: ASME B31.3, ANSI, ASCE, API, NEMA Proficient in Piping and Structure modelling using 3D software Inventor/Solid Works. Knowledge of designing Skid based Package solutions will be preferred. Ensure product designs meet required safety and structural standards. Blend technique and aesthetics to create final designs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the established requirements. Your role will be pivotal in enhancing the overall user experience and ensuring that the applications are robust and efficient. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Engage in continuous learning to stay updated with industry trends and best practices. - Collaborate with stakeholders to gather and analyze requirements effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development. - Strong understanding of application design principles and methodologies. - Experience with debugging and troubleshooting SAP applications. - Familiarity with integration techniques and tools within the SAP ecosystem. - Ability to write efficient and maintainable code in ABAP. Additional Information: - The candidate should have minimum 3 years of experience in SAP ABAP Development. - This position is based at our Indore office. - A 15 years full time education is required. 15 years full time education

JOB RESPONSIBILITY • Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT devices. Manage and maintain hardware inventories, performing regular assessments to ensure optimal performance Assist with hardware upgrades, replacements, and repairs. Install, configure, and support software applications, including operating systems (Windows, macOS), office productivity suites (Microsoft 365, Adobe, etc.), and proprietary software. Ensure software updates, patches, and security fixes are applied regularly. Provide technical assistance for software-related issues and provide solutions or escalate issues when necessary Respond to user support requests, resolving technical issues via phone, email, and in-person. Provide training and documentation for end users on how to use software and hardware effectively. Ensure users have access to the systems, tools, and resources they need to perform their jobs efficiently. Troubleshoot and resolve problems related to network connectivity, printers, devices, and user accounts. Provide support for M365 applications such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Assist in configuring M365 security features, such as multi-factor authentication (MFA) and data loss prevention (DLP). Support and troubleshoot local area networks (LAN) and wide area networks (WAN) for internal systems. Assist with network configuration, connectivity, and performance monitoring. Install, configure, and maintain antivirus software on all endpoints. Monitor for malware, viruses, and other threats, responding swiftly to incidents and ensuring system integrity.

i2Soft Technologies is looking for Software Test Engineer to join our dynamic team and embark on a rewarding career journey Excellent software troubleshooting skills Ability to design and write complex software testing procedures Presenting test reports to management and suggesting software fixes Finalizing and documenting testing procedures You will be responsible for evaluating software functions and designing test protocols to ensure that products work as intended

IT Executive Location - Takawe, Lonavala, Pune. Roles & Responsibilities: · Should have good understanding of Windows 10/11 installation and troubleshooting. · Should have knowledge of Microsoft Outlook 365 configuration. · Good understanding of Anti-Virus software. · Should have knowledge of Software/hardware component. · Should be able to diagnose the hardware component failure. · Should be able to install/uninstall typical applications and troubleshoot the issue for abnormal behavior. · Should have idea of DHCP and IP Management. · Should be able to install/uninstall/share/service Printers, scanners. · Decent knowledge of network switches, Wi-Fi, routers. · Maintain inventory of PC/ Laptops/ Servers/ Software. · Preparing reports as per given format. · Should be able to maintain the end user’s backup and check the logs. · Daily testing of conference room and AV setup. · Candidates having knowledge of CCTV is preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Life insurance Provident Fund Shift: Day shift Fixed shift Work Location: In person

Job Title: IT & Admin Executive Location: Santacruz, Mumbai Experience: 2–4 years Reporting to: HR Manager / Director Job Summary: We are seeking a detail-oriented and proactive IT & Admin Executive with 3–4 years of experience to manage the company’s day-to-day IT infrastructure and administrative operations. The ideal candidate will be responsible for overseeing IT systems, general office administration, vendor management, office supply inventory, and supervising support staff like office boys. Key Responsibilities: IT Support & Infrastructure Provide day-to-day IT support for hardware, software, and networking issues. Coordinate with external IT vendors for system maintenance, software licenses, upgrades, and troubleshooting. Ensure data backups, antivirus updates, and security protocols are in place and functioning. Manage IT asset inventory (laptops, printers, routers, etc.). Administrative Operations Manage facility upkeep and coordinate maintenance work as required. Ensure smooth functioning of office services like housekeeping, pantry, electricity, and repairs. Monitor and replenish stock of office supplies, stationery, kitchen inventory, and other consumables. Maintain records of inventory usage and purchase requirements. Vendor & Third-Party Coordination Liaise with service providers for office maintenance, courier, security, housekeeping, and other admin-related services. Negotiate contracts and track service quality and renewals. Support Staff Management Supervise and coordinate tasks of office boys and housekeeping staff. Ensure timely attendance, task scheduling, and discipline of support personnel. Compliance & Documentation Maintain records of AMC contracts, IT licenses, and service agreements. Assist in periodic audits related to assets and office administration. Desired Profile Education: Graduate or diploma in IT / Computer Science / Administration / any related field Experience: 2–4 years of relevant experience in IT support and office administration Strong communication and coordination skills Knowledge of basic IT troubleshooting, hardware/software installation Proficient in Excel, documentation, and vendor follow-ups Experience managing vendors, office support staff, and procurement workflows Working Days: Monday to Friday Timings: 10:00 AM to 6:00 PM Saturday Timings: 10:00 AM to 3:00 PM Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Leave encashment Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Senior Technician - Agricultural Equipment Job Description: We are seeking a highly skilled and experienced Senior Technician to join our team, specializing in the maintenance, repair, and diagnostics of a wide range of agricultural equipment. The ideal candidate will possess a deep understanding of mechanical, hydraulic, electrical, and electronic systems found in modern farm machinery. You will be responsible for providing expert technical support, training junior technicians, and ensuring the efficient operation of our clients' equipment. Responsibilities: Diagnostics and Repair: Perform advanced diagnostics on complex agricultural equipment, including tractors, combines, harvesters, sprayers, and other specialized machinery. Accurately identify and troubleshoot mechanical, hydraulic, electrical, and electronic system failures. Conduct repairs and overhauls of engines, transmissions, hydraulic systems, and other critical components. Utilize diagnostic tools and software to analyze data and pinpoint issues. Maintenance and Servicing: Perform preventative maintenance and scheduled servicing according to manufacturer specifications. Conduct inspections and pre-season/post-season checks. Ensure all equipment is operating at optimal performance and efficiency. Keep accurate records of maintenance and repair activities. Technical Support and Training: Provide expert technical support to customers and junior technicians. Train and mentor junior technicians on diagnostic procedures, repair techniques, and equipment operation. Develop and maintain technical documentation and service manuals. Stay up-to-date on the latest advancements in agricultural equipment technology. Field Service and Customer Support: Travel to customer sites to perform on-site repairs and maintenance. Respond to emergency service calls and provide timely solutions. Build and maintain strong relationships with customers. Provide excellent customer service and technical advice. Inventory and Parts Management: Assist in managing parts inventory and ordering necessary components. Ensure accurate tracking of parts usage and returns. Maintain a clean and organized work area. Safety Compliance: Adhere to all safety regulations and company policies. Ensure safe operation of tools and equipment. Conduct safety inspections and identify potential hazards. Qualifications: Minimum of 5+ years of experience as a technician in the agricultural equipment domain. Strong knowledge of mechanical, hydraulic, electrical, and electronic systems. Proficiency in using diagnostic tools and software. Excellent troubleshooting and problem-solving skills. Ability to read and interpret technical manuals and schematics. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Valid driver's license and clean driving record. Formal education or certifications in agricultural equipment technology or related fields are highly desirable. Knowledge of GPS and precision agriculture systems is a plus. Ability to lift heavy objects and work in various weather conditions. Preferred Skills: Experience with specific brands of agricultural equipment (e.g., John Deere, Case IH, New Holland). Certification in relevant technical areas. Strong computer skills. Experience with welding and fabrication. Education: Diploma or degree in Agricultural Equipment Technology, Diesel Technology, or a related field. This job description outlines the general responsibilities and qualifications for the Senior Technician position. The specific duties and requirements may vary depending on the employer and the type of agricultural equipment involved. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: In person

Join Our Team at Groyyo Groyyo is seeking experienced and driven Office Admin & IT Support professionals to join our dynamic team in Gurugram . "Major Focus will be on Administration Task" Position: Office Admin & IT Support Experience: Minimum 1 years Key Responsibilities: Coordinate domestic and international travel arrangements, including bookings and itineraries Provide technical support, including troubleshooting hardware and software issues Manage IT systems, helpdesk platforms, and ensure compliance with IT asset management protocols Support basic network administration and maintain system security standards Oversee office administration tasks, including procurement of supplies and facility management Requirements: Proven experience in IT support and administrative roles Proficiency in Microsoft Office Suite, Google Workspace, and basic networking tools Strong organizational and multitasking abilities Excellent communication and problem-solving skills If you meet the qualifications and are interested in growing your career with us, please send your resume to [email protected] . Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Application Question(s): Current CTC Expected CTC Current Location How soon can you join Work Location: In person Expected Start Date: 14/07/2025

Job Title: Computer Operator Location: Durgapura jaipur Job Type: Full-Time Experience: 2–5 Years Job Summary: We are looking for a reliable and detail-oriented Computer Operator to monitor and control computer systems, perform data entry, manage records, and ensure the smooth functioning of day-to-day computer-based tasks in the organization. Key Responsibilities: Operate and monitor computer systems and equipment. Enter, update, and retrieve data accurately from databases and systems. Maintain logs of system operations and report technical issues. Manage and organize files, documents, and records digitally. Perform basic troubleshooting for software and hardware problems. Assist in preparing reports, spreadsheets, and presentations. Ensure data confidentiality and system security protocols are followed. Coordinate with IT staff for system maintenance and support. Required Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Basic knowledge of computer hardware and software systems. Good typing speed with accuracy. Attention to detail and ability to multitask. Strong organizational and communication skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Experience: Computer operator: 2 years (Required) Language: English (Preferred) Work Location: In person

An MIS (Management Information System) Executive in a travel company plays a crucial role in managing, analyzing, and reporting data to support effective decision-making and streamline operations. They are essentially the data backbone of the company, ensuring that information flows efficiently and is utilized to improve business performance. Here's a breakdown of the typical job profile: Core Responsibilities: Data Collection and Consolidation: Gathering and consolidating data from various sources within the travel company, such as sales, bookings, customer feedback, operational metrics (e.g., flight delays, hotel occupancy), and financial data. Ensuring the accuracy, consistency, and integrity of data across all systems and reports. Data Analysis and Reporting: Analyzing large datasets to identify trends, patterns, and insights relevant to the travel business (e.g., popular destinations, booking trends, customer preferences, sales performance, operational efficiency). Generating a variety of reports (daily, weekly, monthly, ad-hoc) for different departments (sales, marketing, operations, finance, senior management). Creating dashboards and visualizations to present complex data in a clear, concise, and actionable manner, often using tools like Tableau or Power BI. Providing data-driven recommendations for strategic planning, new product launches, risk mitigation, and process improvements. System Management and Maintenance: Monitoring and managing the performance and integrity of the company's MIS and other related systems (e.g., booking software, CRM, ERP). Troubleshooting and resolving any system-related issues promptly. Ensuring data security and compliance with relevant regulations (e.g., data privacy laws). Maintaining and updating software systems. Collaboration and Support: Collaborating with different departments to understand their data needs and provide tailored solutions. Training staff on MIS functionalities and data management tools. Assisting with the implementation of new information systems and technology solutions. Process Improvement and Automation: Identifying opportunities for automating repetitive reporting tasks using tools like Excel Macros, VBA, or other BI tools. Continuously evaluating and improving existing data management processes for efficiency and effectiveness. Key Skills and Qualifications: Technical Proficiency: Advanced MS Excel: This is often a foundational skill, including proficiency in pivot tables, VLOOKUP, HLOOKUP, SUMIF, charts, and macros. Database Management: Familiarity with database systems like SQL, MS Access, Oracle, or SQL Server. Data Visualization Tools: Experience with tools like Tableau, Power BI, or Looker Studio for creating interactive dashboards and reports. ERP Software: Familiarity with Enterprise Resource Planning (ERP) systems used in the travel industry. Knowledge of automation platforms and cloud technologies is a plus. Analytical Skills: Strong ability to interpret complex data, identify key trends, and derive actionable insights. Problem-solving skills to address data discrepancies and system issues. Communication Skills: Excellent verbal and written communication skills to present technical information clearly to non-technical stakeholders and senior management. Active listening skills to understand departmental data requirements. Business Acumen: A keen understanding of the travel industry's business processes, operations, and objectives to align MIS strategies with company goals. Attention to Detail: Crucial for ensuring data accuracy and the reliability of reports. Project Management: Ability to plan, schedule, and execute data-related projects, ensuring timely delivery. Leadership and Teamwork: Ability to work effectively in a team and potentially guide junior data analysts. Educational Background: Typically a Bachelor's degree in Computer Science, Information Management, Statistics, Business Administration, or a related field. Certifications in data analytics or business intelligence are a plus. Experience: Usually requires a minimum of 2-5 years of experience in data analysis, MIS reporting, or business intelligence roles, preferably within the travel or logistics sector. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Language: English (Required) Location: Kolkata, West Bengal (Required) Work Location: In person Application Deadline: 11/07/2025 Expected Start Date: 15/07/2025

Admin & IT Support - Executive Location: Bengaluru Welcome to GO DESi!! We are aiming to make DESi Popular. Who are we... At GO DESi, our journey began with a trek to the Western Ghats, where our founder encountered the most delightful jackfruit bars made by locals. This experience sparked an idea: to share the rich diversity of India's regional flavors with the world. GO DESi has since evolved into a thriving packaged food brand, offering treats like DESi POPz across 30,000+ stores nationwide. We aim to reinvigorate the 'desi foods' category by overcoming barriers and expanding its appeal. Check out more about us. Follow the link below: https://bit.ly/4dWXm7r Brief: We are looking for a proactive Executive – Office Administration & IT Support to manage day-to-day admin operations and provide first-level IT support. The role involves facility management, vendor coordination, IT asset handling, and user support to ensure smooth office functioning and technical efficiency. Office Administration: Manage day-to-day administrative activities such as facility management, housekeeping coordination, courier services, stationery & inventory management, and vendor coordination. Oversee office maintenance, AMC contracts, and repairs in coordination with external vendors. Support HR/Admin in organizing meetings, events, and travel logistics. Monitor and ensure the timely renewal of licenses, insurance, and utility services (including electricity, water, etc.). Maintain records of admin expenses and ensure the timely processing of admin-related bills and payments. Implement and enforce office rules, safety policies, and cleanliness standards. Track AMC contracts (Fire Extinguishers, CCTV, etc.) and ensure timely renewals and service. Handle petty cash, admin purchase requests, cost tracking, and vendor invoice processing. Arranging ID Cards and Visiting cards IT Administration: Provide first-level support for basic IT issues (hardware/software troubleshooting, printer setup, network issues). Install, configure, and maintain office computers, printers, Wi-Fi routers, and related equipment. Manage user accounts (email, system login) and access rights in coordination with IT service providers. Maintain IT inventory – laptops, desktops, accessories, and ensure proper asset tagging. Liaise with external IT vendors for advanced support, AMC services, and software/license renewals. Maintain backup records, ensure antivirus updates, and assist in data security measures. Assist new employees with IT onboarding – system setup, email configuration, etc. Install and maintain basic IT infrastructure: computers, LAN/Wi-Fi routers, biometric devices. Provide first-level IT support: system issues, printer/scanner faults, email setup, password resets, etc. Why you should join GO DESi… At GO DESi, we are growing exponentially and discovering new problems and creative solutions daily. We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things and experimenting. That's why we seek out colleagues who embody our values. Here, you own your work, right from day one. You can grow enormously if you are a self-learner and embrace challenges.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements.

1–2 yrs in customer success/support (tech) Strong problem-solving, communication Customer-focused, adaptable CRM/ticketing tools Explain tech to non-tech users Basic APIs, troubleshooting Data-driven mindset Send your resume: mohanrajk@desicrew.in Required Candidate profile Good communicarion skill wich imcluding writter and oral Good knowlege on Infiormationtechmologu ( software troubleshooting and instralation)

Job Description: A test engineer, skilled in Automation & Database Testing and possessing a strong background in Database testing, plays a pivotal role in functional and regression validation and automation. This individual is tasked with building and maintaining and automating regression workflows, as well as ensuring the delivery of a high-quality product into production by identifying and preventing critical defects from leaking into the production environment. Collaboration with cross-functional teams is essential to understand changes and ensure adequate test coverage. Key Responsibilities:  Work closely with cross-functional teams to understand project requirements and ensure comprehensive test coverage of database-interfacing functionalities.  Develop an automated regression suite for database-interacting functionalities by using Java/Selenium/ Rest Assured automation frameworks.  Create and implement Behavior Driven (BDD) test cases, test plans, and strategies in accordance with project needs.  Perform thorough Functional & Regression testing to validate functionality, reliability, and performance.  Identify, document, and track bugs, defects, and performance issues using appropriate tools and methodologies.  Follow Agile model to track and manage sprints tasks using ADO which include Sprint Planning, Execution and Retro.  Troubleshoot Application, Environment or Data Issues  Skill Set:  8 + years of experience in testing diverse projects and handling complex testing scenarios.  Experience in Database migration testing project.  Experience in database testing, proficient in writing and testing complex queries.  Experience in Java/ Selenium/ Rest Assured, proficient in writing automation scripts and maintenance.  Understanding of Sybase and MSSQL databases is a must.  Good to have Data Analysis/Reconciliation experience.  Knowledge of migration tools and techniques to ensure smooth transition from Sybase to MSSQL.  Experience with Behavior-Driven Development (BDD), specifically writing feature files for Cucumber Scenarios.  Experience in using Git, ADO  Great analytical, problem-solving and communication skills. Job Type: Full-time Schedule: Day shift Work Location: In person Speak with the employer +91 9488549333