940 Software Troubleshooting Jobs - Page 34

What you will do Design, develop, test, and deploy software solutions that meet business requirements on the ServiceNow platform. Write clean, efficient, and maintainable code following best practices and coding standards. Ensure the solutions are scalable, secure, and performant. Participate in code reviews to ensure high code quality and maintainability. Participate in sprint planning, daily standups, and other agile ceremonies. Stay current with the latest trends in software development and emerging technologies. Develop and maintain technical documentation for your work and the overall system.

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Customer Operations - Voice - Help desk role - ticket resolution/Chat support Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? • • Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

Project Role : Advanced Application Engineer Project Role Description : Utilize modular architectures, next-generation integration techniques and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. Work with an Agile mindset to create value across projects of multiple scopes and scale. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will utilize modular architectures, next-generation integration techniques, and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. You will work with an Agile mindset to create value across projects of multiple scopes and scale. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop innovative solutions to complex technical challenges.- Collaborate with cross-functional teams to deliver high-quality software solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of software development principles.- Experience with cloud technologies such as AWS or Azure.- Knowledge of RESTful APIs and microservices architecture. Additional Information:- The candidate should have a minimum of 3 years of experience in Python (Programming Language).- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support projects or clients in Hyderabad. You will lead a team in delivering high-quality solutions and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the team in implementing innovative solutions- Mentor junior team members for their professional growth Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language)- Strong understanding of software development lifecycle- Experience in leading software development projects- Excellent communication and leadership skills- Hands-on experience in implementing scalable software solutions Additional Information:- The candidate should have a minimum of 5 years of experience in Python (Programming Language)- This position is based at our Hyderabad office- A 15 years full time education is required Qualification 15 years full time education

Sunrise Communication is seeking a skilled CCTV Technician to join our team! If you have hands-on experience with IP & analog CCTV systems, DVRs/NVRs, biometric devices and related software—and you love troubleshooting end-to-end—this role is for you. About Us Sunrise Communication is a leading provider of security & surveillance solutions across residential, commercial and industrial sectors. Our mission is to deliver reliable, cutting-edge installations and prompt, professional service support. Learn more at https://sunrisecommunication.in/ ​Call us: +91 9323848622 Key Responsibilities: Service & Support Respond to on-site service calls for IP cameras, analog cameras, DVRs/NVRs, biometric readers and software issues Diagnose, repair and resolve hardware/software faults independently Installation & Maintenance Install, configure and test CCTV cameras, DVR/NVR recorders, network switches and PoE injectors Lay cabling (CAT5/CAT6/RG59), terminate connectors and secure mounting hardware Job Type: फ़ुल-टाइम Pay: ₹20,000.00 per month Work Location: In person

Systems Analysis Senior Analyst - HIH - Evernorth ABOUT EVERNORTH: Evernorthexists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,we solve the problems others don’t, won’t or can’t. Position Overview This is a newly created critical role within Cigna Investment Management’s Technology team and requires a highly skilled, organized and detail-oriented communicator and facilitator. You will play a central role in the team’s success by ensuring the smooth delivery and operation of critical investment management systems. In this role, you will be both a member of the CIM IT Agile team and an independent contributor, acting in a wide variety of capacities to support team and business stakeholders. Responsibilities Collaborate with engineers and business to create JIRA Stories to feed the Agile process. Attach key documents and scribe all important details. Ask questions to elicit the information that you need. Share ideas and participate with the team to continuously improve the Agile process. Host and facilitate meetings with team and business stakeholders to translate their needs into technical requirements for development and support. Provide demos and support to business partners when requested. Craft and publish release notes to the business community. Craft and publish notifications to the business community to inform of CIM IT issues. Learn the CIM Business groups and their members and what they generally do to best support their inquiries and application use. Gain access and immerse yourself in the close to 40 CIM web and windows applications. Aspire to become subject matter expert over time to enable assisting business with questions and to understand their concerns. We have a vast array of team recordings to focus learning on what you need when you need it, over time. Support our CIM QA Team to recommend and review test plans for new system features for the stories that you support. Document system processes, procedures, and knowledge for future reference and training purposes. We are currently building out a Confluence site to describe all CIM applications with architecture diagrams, access information, helpful tips for use etc. You will help to build this out. Port information from legacy documentation sources to the new Confluence site. Collaborate with other technology teams across Cigna to ensure seamless integration and operation of systems. Engage Architects and Developers as required to resolve time critical issues with existing systems (Production Support) including abends, data issues, scheduling, and other issues that may arise. Qualifications Required Skills: Detail Orientation. Must be able to capture, track and follow up on details in a timely and efficient manner. Outstanding English verbal proficiency and articulation. Outstanding English written proficiency and articulation. Two writing samples will be collected. Multi-tasking and speed. All CIM IT members are expected to keep abreast of issues being fielded by the team and no two days will be the same. Versatility is key. Continuous learning and curiosity. Flexibility. Positivity. Patience. Required Experience & Education: College degree (Bachelor) in related technical/business areas or equivalent work experience (3 to 5 years). Experience in Jira or similar Agile tool. Experience with Microsoft Office tools (Excel, Word, PowerPoint). Desired Experience: Exposure to investment management related data models, business processes, and software solutions. Exposure to technical coding. Exposure to Confluence. Location & Hours of Work Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Laravel Developer Internship – Apply Now! Are you passionate about web development and ready to build real-world projects using Laravel ? We’re offering a Laravel Developer Internship for enthusiastic learners who want to grow their skills and gain hands-on experience. Internship Role: Laravel Developer Intern Location: On-site Duration: 6 Months Stipend: 3000/- to 5,000/- Opportunity: Certificate + Job Offer for top performers Requirements: Basic knowledge of PHP and the Laravel framework Understanding of MVC architecture Familiarity with MySQL, HTML, CSS, and JavaScript Eagerness to learn and grow in a real development environment Responsibilities: Assist in the development and maintenance of Laravel-based applications Collaborate with the development team on live projects Write clean, scalable, and well-documented code Troubleshoot, test, and maintain the core product software Job Type: Internship Contract length: 6 months Pay: ₹3,000.00 - ₹5,000.00 per month Schedule: Day shift Work Location: In person

Teach basic computer skills (e.g., file management, email, Microsoft Office). Assist learners with troubleshooting software/hardware issues. Adapt teaching methods for diverse learners (kids, adults, seniors, or professionals). Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person

XPO India Shared Services What you’ll do on a typical day: Coordinates technical tasks and ensures teams are working correctly; oversees the development/support of specific IT areas and systems, and timely delivery of projects. (20%) Contributes in defining new business requirements; identifies and communicates risks to the business; investigates and proposes new tools and frameworks to deliver quality products faster. (5%) Acts as a liaison between project management, technical teams and IT leadership; assures best practices are defined and followed; drives consistency across applications and projects wherever possible. (5%) Manages all aspects of coding for the team – branching, code review, continuous integration, build and release management, ensure code reusability and maintainability with constant refactoring, collaboration with Enterprise Architecture team on standards and approaches. Ultimately accountable for the quality of the code for the project. (10%) Coding project deliverables (10%) Creates the technical integration design that meets the functional and performance requirements (10%) Mentors developers and helps resolve technical roadblocks; conduct collaborative code reviews and coordinates the deployment and implementation of software solutions; recognizes organizational/team challenges and addresses them with management. (20%) Develop and maintain automated CI/CD pipelines for code deployment and collaborate with developers to manage code releases. (15%) Available for production application deployment and troubleshooting off hours and/or on an on-call basis. (5%) What you need to succeed at XPO: Bachelor’s degree required; Computer Science, MIS, or equivalent technology discipline preferred. 5+ years’ relevant software development experience including creating business applications with relational and non-relational database systems, within a fast-paced software development environment. 3+ years demonstrated experience in a technical lead role. Advanced knowledge of IT software development methodologies and processes in an agile environment with Scrum methodologies. Strong proficiency in full stack software development with emphasis in Java, Angular, J2EE and related Tech. Experience with client-side UI frameworks like Angular 14 and above Experience with SQL and relational databases (DB2, Oracle), Strong knowledge in Data Modeling using E-R Model. Experience with creating and consuming distributed data services (REST APIs, Messaging Buses). Experience in Web Services development (SOAP over both JMS and HTTP, REST). Experience with full SDLC implementation of projects using Enterprise Integration tools and SOA design patterns. Experience with asynchronous messaging frameworks for application integration. Experience with WSO2 API manager for API gateway installation, administration, integration and maintenance. Experience with Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE) for deploying and running cloud-based applications. Experience with TeamCity, SVN and GIT to create and maintain continuous integration and continuous deployment configurations, and for software configuration management. Experience with DevOps concepts, CI/CD, testing automation and TDD. Experience in production support activities by monitoring and troubleshooting production issues. Transportation and logistics industry experience (desirable). Be part of something big

Job Information Date Opened 05/08/2025 Job Type Full time Industry IT Services State/Province West Bengal Zip/Postal Code 700091 City Kolkata Country India About Us At Innover, we endeavor to see our clients become connected, insight-driven businesses. Our integrated Digital Experiences, Data & Insights and Digital Operations studios help clients embrace digital transformation and drive unique outstanding experiences that apply to the entire customer lifecycle. Our connected studios work in tandem to reimagine the convergence of innovation, technology, people, and business agility to deliver impressive returns on investments. We help organizations capitalize on current trends and game-changing technologies molding them into future-ready enterprises. Take a look at how each of our studios represents deep pockets of expertise and delivers on the promise of data-driven, connected enterprises. Job Description JD for Frontier Order Assignment. A. Research, investigate and correct issues on Customer Service Orders and Trouble Ticket Requests. B. Program telephone dial tone and modify telephone features and long-distance services on customer phone lines. C. Resolve switch programming issues. D. Interact with other departments to attain company service objectives. E. Ensuring timely and accurate resolution of issues to close the Service Orders. F. Diagnosing and troubleshooting technical problems with software and network systems. G. Contributing to the creation and improvement of internal knowledge base resources. H. Review action taken on trouble tickets to ensure ticket was properly routed, trouble corrected, commitment met, and trouble closed properly. I. Maintain a record of all tasks carried out in the appropriate internal systems and accordingly disposition them. J. Must possess good judgment, be able to make decisions and maintain a professional image. K. Must be able to work under pressure, handle stress and accept criticism while always maintaining professional and courteous manners. Requirements: - i. Graduate with a minimum 1-2 years of experience. ii. Typing, keyboard and computer skills required. iii. Good communication skills, both written and verbal. iv. Strong analytical, problem solving and multi-tasking skills. v. Ability to work independently. vi. Must be willing to work overtime and extra hours during emergencies. vii. PC literacy in Windows-based applications viii. Experience in troubleshooting. (To determine why something does not work as expected and explain how to resolve the problem, prior experience in troubleshooting) ix. Ability to understand and execute process flows. x. Familiarity with operating systems, hardware components, and software applications. Note: Candidates should be comfortable working in any shift & on over the weekends based on business needs

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has very deep understanding of software development principles and technical proficiency. Masters all phases of the software development lifecycle and drives innovation and industrialization. Works on highly complex tasks and problems and drives technical decisions at a high level. Clear evidence of thought leadership in the market. Builds, educates and integrates effective teams. Focuses on developing long term partnerships with clients. Takes full responsibility for outcomes. Has strong understanding of contractual, financial and technical considerations. Exhibits strong commercial management skills. Takes a high degree of responsibility and ownership of people issues. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

1. Keep the inhouse stock of gaming systems clean and ready for use always. 2. Repair and service of customers Gaming consoles, its accessories, laptops & computer. 3. Manage customer records and job cards. 4. Other Administrative activities

1. Software 2. Hardware 3. Server 4. Firewall 5. Website 6. Networking 7. Printer 8. Social Media Networking and branding

Candidate will be responsible for Technical Support, day-to-day troubleshooting of PCs, Laptops and LAN. Training will be provided. Field work job. 2 wheeler is essential. Shift allowance Over time allowance Travel allowance Annual bonus

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating innovative solutions and ensuring seamless application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of software solutions- Conduct code reviews and provide technical guidance to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language)- Strong understanding of software development lifecycle- Experience in designing and developing applications using Python- Knowledge of database management systems- Familiarity with cloud technologies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Python (Programming Language)- This position is based at our Chennai office- A 15 years full time education is required Qualification 15 years full time education

We are seeking a highly motivated and technically proficient Technical Support Executive to join our growing team. In this role, you will be responsible for providing exceptional customer support across various channels, including email, phone, and in-person interactions. Key Responsibilities: Customer Support: Respond promptly and effectively to customer inquiries. Document customer issues and requirements accurately. Coordinate with the technical team to resolve complex issues. Onboard new customers smoothly. Gather customer feedback and identify areas for product improvement. Product Expertise: Conduct product demonstrations for customers and partners. Guide customers through the onboarding and training process. Schedule and follow up on client demos and training sessions. Manage the onboarding, training, and support of all resellers and distributors. Client Relations: Mediate between clients and the organization to resolve conflicts. Handle and resolve customer requests and complaints effectively. Contribute to product design and development by providing valuable customer insights. Required Skills: Strong technical aptitude and a passion for technology. Preferred Languages: English (Mandatory), Tamil, Hindi, Arabic Excellent communication and interpersonal skills. Analytical and problem-solving abilities. Ability to learn new technologies quickly and adapt to changing environments. Strong customer service orientation with a focus on customer satisfaction. Excellent time-management and organizational skills.

Desktop Support Engineer to provide technical support for H/W and S/W issues. Include troubleshooting, installing, &maintaining computer systems. Only Male Candidates Contact Name: Adithiya C. No : 6381386240 Location : Trichy, Tiruchirappalli

Dear Job Aspirants, Hiring for System Admin - Vepery & Velachery Job Details: Position - System Administrator (Work From Office) Location- Vepery & Velachery Shift - Vepery (Night) & Velachery (Rotational) Required Skills & Responsibilities: * Minimum 1 years of work experience in the described or related jobs Good knowledge of current IT technologies such as MS Windows Server operating systems (Active Directory, DNS, DHCP) and network technologies (TCP/IP, DHCP, DNS). * Monitor system performance, troubleshoot issues, and ensure optimal system operation. * Manage and maintain the organisations IT infrastructure, including servers, networks, and systems. Qualifications: * Bachelor's degree in Computer Science, Information Technology, or a related field * Flexible with work hours and alternate weekends. Contact - KAYAL (8925808597) Thanks & Regards, KAYAL HR 8925808597

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

Hi, Alten India is hiring GET graduates for the role of System Admin. Experience: 0-0.6 months Job location: Chennai Job Description IT Department Systems Specialist/Associate Engineer/Sr. Systems Specialist User onboarding & offboarding management Ensure asset readiness by installing operating systems via SCCM and basic software installation Ensure the checklist is followed and confirm the system is hardened Handling of L1 & L2 tickets within the targeted SLA Configuring customer-specific tools and accesses Troubleshooting and fixing HW & SW related issues by coordinating with vendors if required Upgradation of HW & SW when required User data backup Performing periodic audits for HW & SW assets Network printer installation and troubleshooting Asset tracking and managing the asset inventory Management of asset life cycle Ticket management in ITSM ticketing tool based on ITIL standards Troubleshooting non-compliant systems of SCCM, In-tune, Endpoint & patch Ensuring IT asset segregation on a project-wise basis Installation of operating systems, hardware, and software Adherence to IT&IS policies and processes Basic troubleshooting of IT software & hardware Learning and troubleshooting new tools and services Understanding user problems and resolving issues within the defined SLA Ready to adopt any new technology Asset inventory management Ensuring IT asset segregation on a project-wise basis. Interested candidates, please share your profiles to leela.reddy@alten-india.com

Process Analyst (VOICE PROCESS) (Designation may change depending on the skill set & experience) WHAT WE OFFER Transportation allowance Canteen Subsidy Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP WHAT YOU'LL BE DOING? Take inbound or make outbound calls to customers with the objective of discussing non- sales related issues. Handle all issues with diplomacy, tact, and respect. Provide quality service to clients through thorough knowledge of products and services. Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions Enter data into computer database system. Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems. Build strong relationships with Team Leader, and team members. WE EXPECT YOU TO HAVE Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of Internet fundamentals Proficient in Customer service. Knowledge of record management procedures & processes (is a plus) Experience of at least 3 years Operations Center, service industry or equivalent (Fresh candidates cannot be considered). Any alternative resources must be approved by Client in writing. Effective analytical, problem-solving, and decision-making skills Effective organizational skills Ability to access and research multiple sources of data. Must pass pre-hire exam with 90% or higher. Ability to multitask and work under pressure. Strong attention to detail and critical thinking skills Must be able to effectively resolve problems and be efficient in a fast-paced environment and work a variety of work schedules to include days, nights, weekends, holidays, etc. Must be able to work in a team oriented, high demand and fast paced environment. Clear and effective communication skills in English while being able to communicate clearly, confidently and politely.

Infrastructure Management: Maintain LAN/WAN connectivity across the plant and offices. Ensure uptime of servers, switches, firewalls, and backup systems. Troubleshoot hardware, printers, and networking issues. Software & ERP Support: Support and maintain ERP systems (like SAP, Oracle, or local solutions). Manage user access, roles, and system security. Coordinate with ERP vendors for issue resolution and updates. Plant Automation Integration: Collaborate with electrical/instrumentation teams on SCADA, PLC, and DCS systems. Ensure IT support for sensors, monitoring tools, and reporting dashboards. Cybersecurity: Implement and maintain antivirus, firewall, and security policies. Ensure regular backups and disaster recovery readiness. User Support & Training: Provide helpdesk support for plant staff. Conduct basic IT awareness and ERP usage training. Vendor & AMC Management: Coordinate with IT vendors for hardware/software procurement. Manage Annual Maintenance Contracts (AMCs).