2191 Software Troubleshooting Jobs - Page 24

Job Title: Service Desk Executive Location: Noida Open Positions: 30 Experience: 1 - 3 Years CTC: Up to ₹5.5 LPA (All-inclusive) Notice Period: Immediate to 30 Days Job Summary: We are seeking experienced and technically proficient Service Desk Executives to join our IT support team in Noida. This role involves handling international voice-based technical support, troubleshooting, and managing incidents using ticketing tools. Key Responsibilities: Provide first-level IT support to global users via phone, email, or chat. Handle international voice support calls efficiently and professionally. Log and track incidents and service requests using standard ticketing tools . Perform basic troubleshooting for hardware, software, network, and system issues. Monitor systems for alerts and escalate issues as needed. Coordinate with internal teams for escalated issues to ensure resolution. Requirements: 1–3 years of hands-on experience in Service Desk/Technical Support roles. Strong communication skills with prior international voice support experience. Experience using tools like ServiceNow , Remedy , or equivalent. Knowledge of Windows OS , MS Office, remote access tools, and basic networking. Ability to work in a 24x7 rotational shift environment . Must be available to join immediately or within 30 days . Job Type: Full-time Work Location: In person

As an IT Systems Support Specialist, your primary responsibility will be to ensure the continuous operation and availability of IT systems by proactively monitoring them. You will be required to diagnose and resolve hardware, software, and network issues in a timely manner to maintain seamless functionality. Additionally, providing technical support and guidance to end-users and other IT staff will be a crucial part of your role. Maintaining up-to-date system documentation, including configuration settings and network diagrams, will be essential for effective system management. You will also be responsible for installing, configuring, and testing new hardware and software components and continuously monitoring system activities to control access, ensuring security and compliance. Collaborating with vendors and internal teams to resolve compatibility issues, as well as maintaining and managing test environments to support development and testing activities, will be key aspects of your job. Regular security assessments, vulnerability scans, and the implementation of security measures to protect IT systems from threats will also fall under your purview. Designing and executing test cases to validate system functionality and ensuring thorough testing coverage for all system components will be critical tasks to ensure the reliability and efficiency of IT systems. This is a Full-time or Internship position based in Rajajinagar. We provide food, and we are looking for freshers or individuals with up to 2 years of experience who can commute to the office daily. If you meet these criteria and are passionate about IT system support, we encourage you to apply for this role.,

The Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration to Oracle Cloud Infrastructure, and major product upgrades for the Fusion Middleware products. Team members are recognized for Fusion Middleware (FMW) product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 & Gen-2 and understanding of how they are applied to build customer solutions. They are called upon to create standards for architecture and sizing, help customers develop solutions to solve business problems, and develop the project and technical plans to upgrade software, modify configurations, change integration solutions, and add additional functionality. The team invests heavily in the design and development of tools and utilities to improve application and service availability. This includes tools to reduce the time-to-identify cause, time-to-restore service, auto-heal, and auto-fix scripts. The team has global membership and responds to customer requests and incidents around the clock, 7 days a week. This position requires experience and proficiency with the following skills and technologies. Candidates need not have depth in each of these areas: Understanding of customer architecture on Oracle Cloud, DB Systems and Marketplace offerings of Oracle. Migration and upgrade strategies for Oracle Databases to DB Systems, Middletier applications like SOA, IDAM, WebCenter, Oracle Data Integrator to on Oracle Cloud's IaaS, PaaS & Marketplace offerings, O&M. FMW Functional and admin skills are preferred Working knowledge of Infrastructure as a service (IaaS) service model of Oracle Cloud infrastructure (or any similar cloud providers). knowledge of key concepts like Compute, Storage, networking, Security & Identity, and databases. Working knowledge of Platform as a service (PaaS) preferably Oracle SOA Cloud Service, Java Cloud Service and various Marketplace offerings in Oracle Fusion Middleware (FMW) 11g and 12c: WebCenter Suite including Content and Imaging, SOA Suite, BPM Suite, WebCenter Sites- Administer, troubleshoot, integrate, manage via CLI and Fusion Middleware Control, plan/execute patching and major upgrades. Triage and resolve critical outage and availability incidents for the FMW products. Identity & Access Management (IDAM) Suite: Configure IDM components to protect applications and other FMW products, troubleshoot authentication issues, manage LDAP directories. DevOps tools, methodology and scripting, and Automation tools: Preferred: OIC Integrations, Knowledge of SQL and PL-SQL, Should have LINUX/UNIX knowledge and working experience of any cloud technology. Design/build/test Shell, Python, and Java tools to support software life-cycle operations and maintenance activities. This includes patch automation, custom health checks, self-healing functions to detect and correct run-time exceptions or failures. Create and manage Ansible Playbooks or SaltStack to perform fleet management tasks such as application and platform configuration management. Proficiency with DevOps tools such as Git, Jenkins, Ansible, SaltStack, and Selenium. WebLogic Server/JRockit/HotSpot: Configuration, WLST scripting, administration, troubleshooting, patching, JVM sizing and performance tuning, administering cluster topologies. Manage Java and WebLogic SSL keystores. Performing application server hardening to protect against malicious attacks. Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems. Career Level - IC3 The Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration to Oracle Cloud Infrastructure, and major product upgrades for the Fusion Middleware products. Team members are recognized for Fusion Middleware (FMW) product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 & Gen-2 and understanding of how they are applied to build customer solutions. They are called upon to create standards for architecture and sizing, help customers develop solutions to solve business problems, and develop the project and technical plans to upgrade software, modify configurations, change integration solutions, and add additional functionality. The team invests heavily in the design and development of tools and utilities to improve application and service availability. This includes tools to reduce the time-to-identify cause, time-to-restore service, auto-heal, and auto-fix scripts. The team has global membership and responds to customer requests and incidents around the clock, 7 days a week. This position requires experience and proficiency with the following skills and technologies. Candidates need not have depth in each of these areas: Understanding of customer architecture on Oracle Cloud, DB Systems and Marketplace offerings of Oracle. Migration and upgrade strategies for Oracle Databases to DB Systems, Middletier applications like SOA, IDAM, WebCenter, Oracle Data Integrator to on Oracle Cloud's IaaS, PaaS & Marketplace offerings, O&M. FMW Functional and admin skills are preferred Working knowledge of Infrastructure as a service (IaaS) service model of Oracle Cloud infrastructure (or any similar cloud providers). knowledge of key concepts like Compute, Storage, networking, Security & Identity, and databases. Working knowledge of Platform as a service (PaaS) preferably Oracle SOA Cloud Service, Java Cloud Service and various Marketplace offerings in Oracle Fusion Middleware (FMW) 11g and 12c: WebCenter Suite including Content and Imaging, SOA Suite, BPM Suite, WebCenter Sites- Administer, troubleshoot, integrate, manage via CLI and Fusion Middleware Control, plan/execute patching and major upgrades. Triage and resolve critical outage and availability incidents for the FMW products. Identity & Access Management (IDAM) Suite: Configure IDM components to protect applications and other FMW products, troubleshoot authentication issues, manage LDAP directories. DevOps tools, methodology and scripting, and Automation tools: Preferred: OIC Integrations, Knowledge of SQL and PL-SQL, Should have LINUX/UNIX knowledge and working experience of any cloud technology. Design/build/test Shell, Python, and Java tools to support software life-cycle operations and maintenance activities. This includes patch automation, custom health checks, self-healing functions to detect and correct run-time exceptions or failures. Create and manage Ansible Playbooks or SaltStack to perform fleet management tasks such as application and platform configuration management. Proficiency with DevOps tools such as Git, Jenkins, Ansible, SaltStack, and Selenium. WebLogic Server/JRockit/HotSpot: Configuration, WLST scripting, administration, troubleshooting, patching, JVM sizing and performance tuning, administering cluster topologies. Manage Java and WebLogic SSL keystores. Performing application server hardening to protect against malicious attacks. Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems.

Overview: Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States and offer our staff and Partners the opportunity to serve a variety of industries. In 2019, we extended our operations to Mumbai, India, and desire to expand our shared services segment there. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it! Why You'll Love Working Here At Eide Bailly we believe respect is how to treat everyone, not just those you want to impress. Our culture focuses on collaboration to achieve career growth. Innovation is highly encouraged, which is where programs like our EB Xchange originate. This program allows interested tax and audit employees to complete a rotation into a specialty area. We promote happy employees by making work/life balance a priority along with being actively involved in our communities. Our dedication to service can be seen through the Firm's decision to match charitable donations made by employees, as well as providing opportunities to volunteer throughout the year. Most importantly, we like to have fun! We offer a professional and fun work environment with frequent lunch and learns, socials, contests, outings and other events. Responsibilities: US Tax Associate Trainee Responsibilities Location: Mumbai, India Work Arrangement: In-office/Hybrid (in office attendance is expected daily during busy season) A Day in the Life: A typical day as a US Tax Associate Trainee in Mumbai, India might include the following, but is not limited to: Preparing tax returns for Partnerships, Corporations, Individuals, and other areas including but not limited to Estate and Gift, Trusts and Non-profits, W-2s, 1099s. Collaborating with our teams in US and India to ensure the various components of the tax process are performed. Gathering relevant tax-related information from the Manager and/or client ensuring completeness and accuracy of the returns. Learning how to look at tax situations from various perspectives to ensure effective tax planning. Updating asset depreciation schedules timely and effectively. May be asked to assist others with general software troubleshooting issues and depreciation software. Attending training seminars on a regular basis. Performing other accounting and tax related duties as assigned by supervisory personnel. Qualifications: Who You Are You have 0+ years of experience in preparing US tax returns, preferably with a Shared Services or Consulting CPA Firm in India. You are a graduate within the disciplines of Accounting and Finance. Post-graduation in the said disciplines or professional certifications like CPA,CA & EA are an added benefit and will be a catalyst for career growth at the organization. You are willing to build a career in US taxation. You enjoy keeping up-to-date on the ever-changing tax industry's regulations and policies. You are a team player as well as a self-starter, working towards leading a team. Making an Impact Together People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly. Next Steps We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us on Facebook, Twitter, Instagram, LinkedIn or our About Us page.

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? •Adaptable and flexible •Collaboration and interpersonal skills •Written and verbal communication •Ability to meet deadlines •Ability to establish strong client relationship Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation

A11Y Tester, who will be responsible for ensuring the quality and integrity of the Google Navigation System. A flexible resource, working with different teams across multiple projects and platforms (Android Devices). Testing the Navigation system on different mobile devices, Emulators and Simulators and updating the end results in the client provided accessibility tools As part of the QA team, it is expected that they will execute test cases, log bugs, track progress, and verify the resolutions of issues written. Help the leadership team to prepare and extract metric, track the issues filed, review and update test cases Requires knowledge on testing across various android platforms, vehicle emulators & simulators, excellent troubleshooting skills, and the ability to communicate progress and issues Must have required knowledge on A11Y testing parameters WCAG guidelines, tools like (Screen reader, JAWS or NVIDIA), Talk Back, Voiceover Basic knowledge in ADB commands. REQUIRED SKILLS: Mid-level Test Engineer, well versed with A11Y Testing skills on web & Mobile devices and experience-on using Devices, Simulators & Emulators.. Exposure / Knowledge in A11Y testing parameters WCAG guidelines, tools like (Screen reader, JAWS or NVIDIA), Talk Back, Voiceover, ADB commands is a must. Basic Troubleshooting Skills Experience with Native mobile application testing on Web, Android & iOS Must have testing experience with basic understanding of testing process and methodologies Should have understanding on A11Y, UI, Sanity, Regression, functional, Integration, accessibility, exploratory and compatibility testing concepts. Should have basic debugging skills and good knowledge in bug reporting, bug life cycle concepts and release cycles. Should be able to write, review, and execute test cases based on requirements. Should have good knowledge in details of the device (Android), adb commands, Unix commands. Must have excellent communication skills, both verbal and written Work exposure on Mac / Linux machines would be an added advantage. EXPERIENCE: 3+ years of relevant experience About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

The Sea Shore organization in Kabul is seeking an IT & Admin Manager to join their team. As the IT & Admin Manager, you will be responsible for providing comprehensive IT support to end users, troubleshooting hardware and software issues, maintaining internal mail systems, and ensuring data quality assurance checks. Additionally, you will be involved in coordinating network construction, internet-service provision, and end-user support contracts. Key Responsibilities: - Solve user hardware and software problems in respective TLC. - Perform routine troubleshooting for running hardware systems such as LAN, Windows-based computers, and printers. - Maintain and troubleshoot hardware, install and maintain software, and provide IT support to the branch office. - Recharge modems, cable connections, and create a new database for staff information. - Update databases related to users" information and maintain the server system. - Coordinate with partners and relevant information systems for information exchange and coordination. - Prepare and disseminate technical reports and ensure the server system is updated. - Follow up with departments for on-time data entry and sharing with the central office. - Conduct data quality assurance checks to ensure accuracy and compliance with project standards. - Monitor and report on network construction, internet-service provision, and end-user support contracts. - Provide technical assistance to staff, prepare presentations, establish effective filing systems, and manage file sharing procedures. - Assist the procurement team in purchasing equipment for office and projects within deadlines. - Maintain accurate records of company assets and update inventory lists periodically. - Perform any other tasks assigned by the supervisor. Requirements: - Proven experience as an IT & Admin Manager. - People-oriented and results-driven. - Demonstrable experience with IT metrics. - Knowledge of IT systems and databases. - Ability to strategize and demonstrate leadership skills. - Excellent communication, negotiation, and presentation skills. - Proficiency in Information Technology (IT). - Degree in Computer Science or related field. Submission Guidelines: - Only shortlisted applicants will be contacted for an interview. - Applications received after the closing date will not be considered. - Please send your updated CV, cover letter, and relevant credentials to s.shore475@gmail.com. If you meet the requirements and are ready to take on this challenging role, we encourage you to apply before the closing date. Join Sea Shore in Kabul and make a difference in the field of Information Technology.,

As a Consultant Helpdesk at our Pune location, with 1-6 years of experience, you will play a crucial role in providing technical support and assistance to users. Your primary responsibilities will include serving as the initial point of contact for users facing hardware, software, and network-related issues, performing basic troubleshooting, documenting user interactions, and escalating complex problems to higher-level support teams when necessary. Your key responsibilities will include identifying and resolving technical difficulties faced by users, troubleshooting common problems like password resets and connectivity issues, accurately documenting user interactions in the ticketing system, and escalating complex issues to the appropriate support team. Additionally, you will be expected to provide excellent customer service by effectively communicating with users and empathetically addressing their concerns. As part of the Helpdesk L1.5 team, you will also be responsible for handling escalated issues that require advanced troubleshooting skills, utilizing specialized knowledge to resolve complex technical problems, collaborating with other IT teams for issue resolution, contributing to process improvement initiatives, and assisting in training L1 staff on new technologies and troubleshooting techniques. We are looking for candidates with a degree in information technology or a related field, along with previous experience in a helpdesk or technical support role. Strong communication, problem-solving, and organizational skills are essential for this role, and familiarity with ticketing systems and remote support tools would be advantageous. If you are an immediate joiner with excellent communication skills and the ability to provide top-notch technical support, we encourage you to share your resume with us at nsenthil.kumar@genpact.com with the subject "Technical Associate Helpdesk" and your notice period.,

Job Summary We are seeking a detail-oriented and proactive QA Tester with 3–5 years of experience in software testing, along with knowledge of Property & Casualty (P&C) insurance. The ideal candidate should have strong expertise in manual testing methodologies, test case creation, defect reporting, and knowledge of insurance business workflows. You will be responsible for ensuring the quality and reliability of web-based insurance applications through thorough functional and regression testing. Key Responsibilities Understand business requirements and insurance workflows to create detailed and effective test cases Perform functional, regression, integration, and UI testing for web and/or policy administration applications Understand business requirements and insurance workflows to create detailed and effective test cases Perform functional, regression, integration, and UI testing for web and/or policy administration application Validate P&C insurance use cases, consumer warranty insurance, including policy lifecycle, claims, endorsements, and billing Collaborate with business analysts and developers to clarify requirements and resolve issues Log, track, and verify defects using tools like Jira or similar defect tracking systems Execute test cases, document results, and maintain test artifacts in alignment with QA processes Participate in test planning, estimation, and sprint ceremonies in an Agile environment Contribute to maintaining test data and documentation for audits and future references Required Skills & Qualifications 3–5 years of QA experience in QA Strong experience in Web and PWA application testing Good understanding of Property & Casualty insurance workflows (e.g., consumer warranty insurance, policy lifecycle, claims, billing) Have experience in multiple device and browser testing. Proficient in writing test plans, test cases, and test scenarios based on business requirements Experience with test management tools like Jira, TestRail, Zephyr, or similar Solid experience in defect tracking, root cause analysis, and test closure reporting Familiarity with Agile/Scrum and participation in sprint ceremonies Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools) Exposure to test automation tools (e.g., Selenium, Cypress) is a plus Preferred Skills Knowledge of the P&C domain Experience in API testing using Postman, Swagger, or similar tools Knowledge of performance or security testing tools is a plus ISTQB or other QA certifications Soft Skills Excellent communication skills Strong analytical and problem-solving skills Ability to multitask, prioritize, and handle time-sensitive deliverables Requirements Requirements Bachelor’s degree in computer science, information technology, or a similar field. Previous experience working as a react.js developer. In-depth knowledge of JavaScript, ECMAScript(ES), ES6,CSS, HTML, and front-end languages Experience in REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. Experience with user interface design. Experience with Json based configuration into the React Components. Knowledge of performance testing frameworks, including Mocha and Jest. Experience with browser-based debugging and performance testing software. Excellent troubleshooting skills. Good project management skills. Job Opening ID RRF_5510 Job Type Full time Industry IT Services Date Opened 14/07/2025 City Pune City Province Maharashtra Country India Postal Code 411057

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Knowledge of Windows, Mac, or Linux operating systems Support help desk knowledge Troubleshooting and problem-solving skills Customer support knowledge Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Looking for a Software Support Engineer (1 to 3 yrs exp) to implement, train, & support web applications. Must have strong troubleshooting, documentation, Hindi/English communication, and remote support skills. Experience HTML/IIS/SQL will be a plus. Sales incentives

To provide Level 2 application support for Turing CBS (Core Banking System) , ensuring uninterrupted banking operations, resolution of production issues, user query handling, and compliance with operational SLAs. This role collaborates with L1 support, business users, and L3 development teams to investigate and resolve issues and maintain application performance and data integrity. Key Responsibilities: ???? Core Banking Application Support Monitor and manage CBS operations including customer onboarding , deposits , loans , transactions , and teller activities . Troubleshoot and resolve application-level issues , data mismatches , and transaction failures . Support branch operations and overnight job monitoring to ensure continuity of services. ???? Incident & Problem Management Manage incident tickets using ITSM tools like ServiceNow or Jira. Perform root cause analysis (RCA) and ensure documentation of resolution steps. Work with L3/vendor teams for complex issue resolution and bug fixes. ? EOD/BOD & Batch Monitoring Monitor and support End-of-Day (EOD) and Beginning-of-Day (BOD) batch processing. Verify interest calculations , GL postings , and ledger updates . Address failures or delays in batch jobs and coordinate with infrastructure teams. ???? Interface & Integration Monitoring Monitor CBS integration with other platforms (ATM, UPI, NACH, AML, CRM). Handle issues related to APIs , message queues (MQ/Kafka) , or data sync failures. Ensure data consistency across interfacing systems . ???? User Support & Reporting Respond to user queries from branches , operations , and call center teams . Support regulatory and management reporting by validating data and assisting with report generation. Maintain SOPs , knowledge base articles , and daily handovers . Technical Skills: Category Technologies/Tools Core Banking Turing CBS, Finacle, Flexcube (contextual knowledge) Database Oracle, PL/SQL, PostgreSQL Batch Monitoring Control-M, Autosys, Cron Integration REST APIs, SOAP, MQ, Kafka Scripting Shell, SQL, Python (basic) ITSM ServiceNow, Jira, Remedy Soft Skills & Functional Knowledge: Understanding of banking operations (CASA, GL, loans, interest, teller). Strong analytical and troubleshooting skills . Excellent communication and collaboration with IT/business users. Capable of working in shifts and managing high-severity issues under pressure. Preferred Certifications: ITIL Foundation – mandatory Banking/Domain Certification (e.g., IIBF, Finacle Certified) – desirable Work Schedule: Rotational shifts with availability during EOD/BOD batches , weekends, or holiday support windows.

*Position: Technical Support Officer Voice (International Process)* Salary:For Fresher- 23,000 in-hand/ For Exp-up to 37,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Fresher can apply (B.Tech and B.Sc only ) Minimum 6 months of exp ( any Graduate can apply ) Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration *Contact - HR RAHUL ( 9289947801) WhatsApp and call*

Country/Region: IN Requisition ID: 27264 Work Model: Position Type: Salary Range: Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI Title: Service Desk Description: Area(s) of responsibility About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group , Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Responsibilities: Candidate must know English. Install, configure, and maintain computer systems, applications, and mobile devices. Manage and update the desktop environment, including patches, updates, and security measures. Develop and implement solutions to improve the end-user computing experience. Create and maintain documentation for systems, processes, and procedures. Train and assist users in utilizing computer equipment and software effectively. Collaborate with IT teams and vendors to resolve complex technical issues. Ensure compliance with company IT policies and security protocols. Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience. Troubleshoot and resolve hardware, software, and network issues specific to Mac systems. Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune. Deploy software updates, patches, and security configurations across Mac devices. Provide technical support and training to end users for Mac systems and applications. Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows. Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity. Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems. Support onboarding and offboarding processes, including account setup and device deployment. Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution Assist in the implementation of new technologies and upgrades to enhance the end-user experience. Monitor system performance and provide recommendations for improvements. Knowledge of networking fundamentals, including VPN, firewalls etc Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms. Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems. Troubleshoot and resolve issues related to access control and user authentication. Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

JOB DESCRIPTION Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within our Infrastructure Platforms group, you will be a member of our highly technical production support team, who pro-actively monitors, performs wellness checks and observes the status of Mainframe Production and Development environments. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank’s internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided, with emphasis on problem resolution, root cause investigation, providing second level problem detection, determination and resolution function, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Has the ability to follow policies and procedures, attention to detail. Demonstrated strong problem-solving skills and decision-making ability around complex problems. Ability to think creatively to deliver solutions through continuous improvement. Required qualifications, capabilities, and skills Formal training or certification on Technology Support concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree in Information Systems discipline or 3 year technical degree. Hands on Mainframe System and Batch Operations experience. Demostrates strong knowledge on Netcool/Control-M/CA7/ Zeke / Mainframe Console . Relevant experience in Mainframe Operations. Knowledge on Mainframe IPL (Initial Program Load). Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hardware Breakfixes and basic knowledge on Storage function will be an advantage. Exposure to observability and monitoring tools and techniques Work well in a team environment ABOUT US

JOB DESCRIPTION Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Infrastructure Platforms, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end service delivery supporting business operations. Improve operational stability and availability through participation in problem management. Monitor production environments for anomalies using standard observability tools and address issues. Assist in the escalation and communication of issues and solutions to business and technology stakeholders. Identify trends and manage incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. Possess good knowledge of physical IT infrastructure, including servers, network, and storage devices. Have expertise in VMware (ESX), Red Hat (Linux), and Microsoft (Windows) operating systems, with root cause analysis skills for server and hardware issues. Monitor infrastructure using tools like Netcool and AlertHub, with knowledge of monitoring tool architecture. Manage production support issues from start to finish, including troubleshooting, solutions, and root cause analysis. Collaborate with infrastructure, technology, and production management teams to resolve critical issues on priority. Maintain documentation of activities, understand ITIL processes, and implement measures to ensure maximum availability and responsiveness of the production environment. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience Hands on experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRotational shiftsweekend shifts Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related problems, ensuring the smooth functioning of applications, and providing technical support to end-users. You will collaborate with cross-functional teams to analyze and resolve complex issues, ensuring minimal disruption to business operations. Additionally, you will contribute to the continuous improvement of support processes and documentation, ensuring efficient and effective resolution of software issues. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Troubleshoot and resolve software-related problems reported by end-users.- Ensure the smooth functioning of applications and minimize downtime.- Collaborate with cross-functional teams to analyze and resolve complex issues.- Provide technical support to end-users, addressing their queries and concerns.- Contribute to the continuous improvement of support processes and documentation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Desktop Transformation.- Strong understanding of software troubleshooting and problem-solving techniques.- Knowledge of Microsoft Windows operating systems and desktop management tools.- Familiarity with software deployment and configuration management processes.- Experience in diagnosing and resolving software-related issues.- Excellent communication and interpersonal skills to effectively interact with end-users.- Ability to work in a fast-paced environment and handle multiple priorities simultaneously. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required.- Rotational shifts and weekend shifts may be required. Qualification 15 years full time educationRotational shiftsweekend shifts

As an Embedded Engr I here at Honeywell, you will be responsible for contributing to the design, development, and testing of embedded software solutions. You will work closely with a team of talented engineers to create innovative products that meet the highest standards of quality and performance. In this role, you will impact the development of cutting-edge embedded systems that power a variety of applications across different industries. Your contributions will help ensure the successful delivery of projects that push the boundaries of technology and innovation. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture. Key Responsibilities Assist in the design, development, and testing of embedded software solutions Collaborate with cross-functional teams to define software requirements and specifications Participate in code reviews and provide constructive feedback Troubleshoot and resolve basic technical issues in embedded software Stay updated with emerging technologies and industry trends Document software designs, processes, and procedures Support the integration of software with hardware components YOU MUST HAVE Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics Experience in embedded software development Proficiency in programming languages such as C or C++ WE VALUE Advanced degree in Electrical Engineering, Computer Engineering, or a related field Experience with hardware and software integration Knowledge of industry best practices and emerging technologies Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! Manage complex technical issues beyond the Technician I scope, including advanced software troubleshooting and hardware diagnostics. Provide thorough remote assistance using tools like remote desktop applications, with occasional on-site visits for unresolved issues. Mentor junior staff, imparting knowledge and promoting best practices. Propose enhancements to helpdesk processes and contribute to IT projects such as software rollouts and hardware upgrades. Develop and maintain technical documentation and user guides for common issues and procedures, ensuring comprehensive support and user empowerment. Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID: 023850 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s): NSM Bangalore Block I

GSD Representative - (2500008V) The job description: Radware is a global leader in cyber security and application delivery solutions for physical, cloud, and software defined data centers. At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors and other notorious cyber attackers — these are not your average adversaries. Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent. What is the job: The IT representative will be part of the Helpdesk team, handling and answering tickets and other issues raised by Radware employees and outsourcing personnel and performing ongoing IT maintenance tasks while preserving a strong commitment to high-quality customer service and solid work ethic. The candidate will should be able to have sufficient knowledge to act as both Tier 1 and Tier 2, a role that requires an experienced technologist with a proven track record of hands-on experience in the Networking, System and Security fields. What will you do? Customer support via email, phone and frontal all subject to SLA and KPIs maintenance of customer service SLAs Work with senior level admins to determine and resolve high level problems What you need: Minimum of 2 years of hands-on experience Strong communications skills and ability to impart information about technology and IT services to Radware employees. Advanced troubleshooting skills of familiar and unfamiliar technologies alike Excellent written and verbal communication skills in the English language Exceptionally self-motivated and directed with the ability to set and manage priorities judiciously Technologies Hardware (PC/ LT installation and internal troubleshooting) Microsoft Products (SCCM, Office 365, Office Tools, SharePoint, One Drive etc.) User management (Azure, Active Directory, MS Exchange, Exchange online) NOC (Network Operation Center) monitoring servers, network traffic and services. Networking (Cisco, TCP/IP , DNS, FTP, DHCP) Operation Systems (Windows, Mac, Linux) Work Conditions 24x7 inbound call environment supporting and troubleshooting systems managed by Radware’s IT Day, Evening, Weekend, Overnight schedules available Working extended hours to meet deadlines, when needed Management of production infrastructure hardware/software and related technologies Document and improve existing processes NOC (Network Operation Center) - The role includes monitoring servers, network traffic and services. Why you should join us: Employees from more than 40 countries have chosen Radware as a place where they can belong. Radware has been recognized by Glassdoor and BDI as one of the World’s Best Places to Work, ranking among the top 100 companies across the globe in the IT category. Radware has also been named a Gold Winner for Application Security in the 2023 Global Cybersecurity Awards, by Forrester a Leader in DDoS Protection, and has been named a Leader in WAF Market by Quadrant Knowledge Solutions. We are equally committed to our people. We strive to create a dynamic work environment that celebrates diversity, promotes equality, and thrives on the unique contributions of each individual. If you are ready to be part of a global-minded company that is inspired to create a better, safer future; and if and want to fight for the good guys and be at the forefront of helping companies protect their most critical assets from today’s cyber adversaries, then you’ve found the right fit at Radware. Primary Location: IN-IN-Bengaluru Other Locations: IN-IN-Chennai Work Locations: Radware Shield Square India, Bengaluru Shree Arcade, #1391/16/1 3rd Floor, 19th Main roadHSR Layout, Sector 4 Bengaluru 560102 Job: IT Operations

Job Objective: To prepare efficient and accurate CNC programs for VMC machines used in machining mould base components, ensuring high precision, productivity, and quality output. Key Responsibilities: Programming & Tool Path Generation: Develop CNC programs for VMC machines using CAM software (e.g., Mastercam, NX, HyperMill, SolidCAM). Generate tool paths for components like cavity plates, core plates, ejector plates, bolster plates, etc. Drawing & CAD Model Interpretation: Understand 2D/3D designs, engineering drawings, and GD&T specifications. Analyze part geometry and define machining strategy accordingly. Tool & Fixture Planning: Select appropriate cutting tools, tool holders, and machining parameters. Plan fixture layouts and clamping methods to ensure machining accuracy. Process Optimization: Optimize programs for cycle time reduction and surface finish improvements. Improve tool life and machine efficiency through better feed and speed strategies. Machine Setup Support: Collaborate with VMC operators for program prove-out and first-piece approval. Provide detailed setup sheets, tool lists, and coordinate data to operators. Troubleshooting: Address and resolve issues related to programming, machining errors, or tolerance deviations. Modify existing programs as needed to correct issues or improve performance. Documentation: Maintain proper records of programs, revisions, and version history. Ensure all programs follow internal standards and naming conventions. Skills & Requirements: Education: ITI / Diploma / B.E. in Mechanical Engineering, Tool & Die Making, or related field. Experience: 3–9 years in VMC programming, specifically in mould base or precision machining industries. Technical Skills: Expertise in CAM software (e.g., Mastercam, SolidCAM, NX) Strong understanding of G-code / M-code Knowledge of Fanuc, Siemens, or Mitsubishi CNC controls Good understanding of tool steels (P20, EN31, OHNS, etc.) Experience with tight tolerances and high-precision machining Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person

Install, configure, and maintain servers, network devices, desktop/laptop systems, and other IT hardware/software components. Monitor system performance, troubleshoot issues, and ensure high availability, data integrity, and security compliance. Provide technical support to end-users through ticketing tools, ensuring timely resolution and regular status updates. Coordinate with hardware vendors (e.g., Dell, HP, Lenovo) and service providers for technical support, AMC, and procurement. Manage IT asset lifecycle, maintain accurate inventory records, and ensure periodic audits. Deploy and update antivirus solutions across the organization. Assist in routine data backups, restorations, and user data migrations. Provide support for MS Office Suite (including Office 365) and Google Workspace (GSuite) applications. Perform operating system installations via USB or network boot and manage new system deployments. Troubleshoot and resolve IT-related incidents efficiently to minimize downtime and disruption to operations. Handle floor-level IT operations and provide on-site technical support as required. Maintain proper documentation related to IT assets, incidents, and configurations. Hands-on experience with monitoring tools, log analysis, and system alerts. Strong documentation skills and familiarity with IT policies and procedures. Excellent interpersonal and communication skills to work effectively with internal teams and external vendors. Proactive and self-motivated, with the ability to prioritize tasks and handle multiple issues simultaneously.

We’re looking for a dynamic trainer with expertise in AutoCAD Civil / Civil 3D to deliver engaging classroom and virtual sessions. You'll design courses, support learners, track progress, and keep training aligned with industry standards. The ideal candidate holds a Civil Engineering degree, Autodesk Civil 3D certification, and 0–3 years of experience. Responsibilities: Conduct classroom and online training sessions on AutoCAD, Civil AutoCAD, and Civil 3D, covering both basic and advanced civil engineering concepts. Develop and update course materials, including practical exercises and real-world project assignments tailored to industry needs. Evaluate student performance through tests and hands-on projects, and provide constructive feedback and mentorship. Provide technical support during training sessions, helping students troubleshoot software-related issues in real time. Stay up to date with the latest versions and features of AutoCAD and Civil 3D, and incorporate industry-relevant workflows such as BIM and GIS. Hold a degree or diploma in Civil Engineering with 1–5 years of relevant experience in design, drafting, or training. Demonstrate strong communication skills with the ability to clearly explain technical concepts to beginners and professionals alike. Job Types: Full-time, Part-time, Permanent, Fresher Pay: From ₹8,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Schedule: Day shift Evening shift Fixed shift Morning shift Rotational shift Language: English (Preferred) Work Location: In person

To deliver structured, high-quality training in mobile phone hardware repairing aligned with NSDC/Skill India standards , ensuring students gain the technical and practical skills required for employment or self-employment in the mobile repair sector. Eligibility Criteria: Minimum Qualification: Diploma / ITI / Certified in relevant CITS Trade in Electronics . Experience: Relevant Industry Experience: 2 years in Mobile Phone Repairing . Training Experience: 1 year as a Trainer . Certification: Domain Certification: “Mobile Phone Hardware Repair Technician. Platform Certification (Preferred): Certified for Mobile Phone Hardware Repair Technician Trainer (VET and Skills). Key Responsibilities: Training Delivery: Conduct theoretical and practical classes on mobile phone hardware repair , following the structured syllabus under the Skill India/NSDC guidelines. Demonstrate and guide practical troubleshooting, diagnostics, soldering, component replacement, and software flashing for mobile devices. Assessment and Evaluation: Assess students through practical tests and theory exams. Record and report student performance, maintaining transparency and supporting improvement. Curriculum Adherence: Complete the syllabus within the designated timeline while maintaining quality. Update self with latest industry trends to align practical examples during training. Lab and Equipment Management: Maintain tools, equipment, and consumables required for mobile repair training. Ensure the safety and proper usage of lab resources. Documentation: Maintain student attendance, batch records, and internal assessments. Support in preparation for certification assessments under NSDC/Skill India if applicable. Soft Skills Integration: Guide students on customer handling, professionalism, and basic employability skills required in the mobile repair industry. Required Skills: Strong technical knowledge of mobile phone hardware troubleshooting and repair . Ability to explain concepts simply and engage with youth. Basic computer proficiency for documentation and reporting. Patience and ability to handle diverse learning paces. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Ability to commute/relocate: Saharsa, Bihar: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Preferred) Work Location: In person

Location: Delhi Job Type: Full-Time Experience: 3+ years (preferred) Salary: ₹9,000 – ₹12,000 per month Workplace: Women-led factory with all-female staff About the Role We are hiring a female computer operator to assist in day-to-day operations at our women-run manufacturing unit in Delhi . The ideal candidate should be proficient in computer operations , capable of handling minor software issues , and comfortable managing staff attendance, production records, and reporting tasks. Key Responsibilities Manage and update staff attendance records Supervise production progress and maintain stock entries Handle basic software and system troubleshooting Create and maintain daily/weekly reports using MS Excel Coordinate with factory team, vendors, and management Ensure smooth communication and data management across departments Requirements Minimum 3 years of experience in a similar role (factory/office) Strong knowledge of computers and software handling (especially Excel) Ability to handle basic technical/software issues independently Good communication and coordination skills Must be comfortable in a women-only work environment Preferred Qualifications Graduate or diploma holder in any discipline Prior experience in factory operations, stock handling, or admin support is a plus Job Types: Full-time, Permanent Pay: ₹9,000.00 - ₹12,000.00 per month Work Location: In person