2191 Software Troubleshooting Jobs - Page 19

We are looking for a skilled Sound and Light Technician to manage and operate all sound, lighting, and AV systems within our barcade and restaurant premises. The ideal candidate should have experience in setting up, maintaining, and operating professional audio and lighting systems for live shows, DJ nights, themed events, and other performances. Key Responsibilities: Set up and operate lighting, soundboards, microphones, projectors, speakers, and other AV equipment. Collaborate with event managers, DJs, performers, and chefs for theme-based AV coordination. Monitor equipment during live events and troubleshoot issues in real-time. Ensure all equipment is maintained and kept in good working condition. Conduct regular checks on wiring, lighting, and sound systems for functionality and safety. Provide support during rehearsals and coordinate with performers for sound/light cues. Manage inventory of AV equipment and make purchase requests for replacements or upgrades. Stay up-to-date with the latest AV technologies and recommend improvements. Requirements: Proven experience (2+ years) as a Sound & Light Technician in a hospitality or event-based environment. Hands-on knowledge of professional audio mixers, lighting consoles (DMX), amplifiers, microphones, and speakers. Ability to manage indoor and outdoor setups. Good understanding of event acoustics and lighting design. Willingness to work on weekends, evenings, and during special events. Physically fit to manage equipment setup and dismantling. Technical diploma/certification in sound engineering, lighting, or a related field is preferred. Preferred Skills: Basic electrical knowledge for AV troubleshooting. Familiarity with software-based lighting/audio control (e.g., QLab, Ableton, Lightkey, etc.). Creativity in mood lighting, ambient sound control, and event atmosphere enhancement. Good communication and teamwork skills. Job Type: Full-time Pay: ₹8,086.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

As a global leader in diversified electronics for the semiconductor manufacturing ecosystem, KLA plays a crucial role in the production of virtually every electronic device worldwide. Our innovative systems and solutions are instrumental in the manufacturing process of wafers, integrated circuits, packaging, printed circuit boards, and flat panel displays. With a strong focus on innovation, we invest 15% of our sales back into research and development to accelerate the delivery of tomorrow's electronic devices. At KLA, our teams of physicists, engineers, data scientists, and problem-solvers collaborate with leading technology providers to drive advancements in technology and tackle challenging problems. We are currently looking for a skilled and customer-focused Technical Support Engineer to join our team. In this role, you will be responsible for providing exceptional technical support for our Frontline software solution, ensuring customer satisfaction and operational excellence. Your key responsibilities will include: - Providing first-line technical support for Frontline software, including installation, version upgrades, troubleshooting, and issue resolution. - Acting as the primary point of contact for customers, delivering timely and effective solutions while maintaining a high level of customer satisfaction. - Documenting and escalating complex technical issues and feature requests to the R&D team for further investigation and resolution. - Collaborating closely with regional Sales Managers to support business development and ensure seamless customer onboarding and retention. - Partnering with Product Management and Marketing teams to address escalated technical matters and contribute to product improvement initiatives. - Maintaining detailed records of customer interactions, technical issues, and resolutions in the support system. To qualify for this position, you should have a Bachelor's or Master's level degree with related work experience of 3-5 years. The ideal candidate will have proven experience in technical support, software troubleshooting, or a related field. Strong understanding of software installation, configuration, and maintenance is required, along with excellent communication and interpersonal skills and a customer-first mindset. The ability to work collaboratively across departments and manage multiple priorities is essential. Familiarity with CAM or CAD solutions is considered a major plus. At KLA, we offer a competitive and family-friendly total rewards package designed to reflect our commitment to an inclusive environment. We provide benefits that cater to the diverse needs of our employees and are proud to be an equal opportunity employer. It is important to be aware of potentially fraudulent job postings and suspicious recruiting activities; KLA never asks for financial compensation during the recruitment process. If you have any concerns about the legitimacy of a job posting or recruitment activity, please reach out to talent.acquisition@kla.com for verification. We take privacy seriously and handle all information confidentially.,

Job Summary We are seeking a skilled SPE-Store&Enterprise Helpdesk professional with 1 to 3 years of experience to join our dynamic team. The ideal candidate will have expertise in Unified Service Desk and a strong understanding of POS Software & Hardware. This hybrid role requires excellent English communication skills and involves rotational shifts. Join us to contribute to enhancing customer service and operational efficiency. Responsibilities Provide technical support for Unified Service Desk to ensure seamless operations. Troubleshoot and resolve issues related to POS Software & Hardware efficiently. Collaborate with team members to enhance service desk processes and customer satisfaction. Monitor system performance and proactively address potential issues. Document and maintain accurate records of support requests and resolutions. Assist in the implementation of new service desk tools and technologies. Communicate effectively with stakeholders to understand and address their needs. Ensure compliance with company policies and procedures in all support activities. Participate in training sessions to stay updated with the latest technologies and best practices. Contribute to the development of knowledge base articles for common issues. Support the team in achieving service level agreements and performance targets. Engage in continuous improvement initiatives to enhance service delivery. Adapt to rotational shifts to provide 24/7 support coverage. Qualifications Possess strong technical skills in Unified Service Desk with hands-on experience. Demonstrate knowledge of POS Software & Hardware enhancing troubleshooting capabilities. Exhibit excellent communication skills in English both written and spoken. Show ability to work effectively in a hybrid work model. Display problem-solving skills and attention to detail. Have experience in a customer service or helpdesk environment. Be adaptable to rotational shifts and flexible work hours. Certifications Required ITIL Foundation Certification or equivalent in service management.

Designation: Systems Server Administrator Location : Pune (Work From Office) Experience: 7+ years Shift : 24x7 rotational shift Notice Period : Immediate Joiners preferred Responsibilities: Setup, configuration, and management of bare metal servers, VMs, and hypervisors. Azure HCI Cluster build and ongoing lifecycle management. Deploy and manage Windows Server, Linux (RHEL, Ubuntu), and SQL Server environments. Build and maintain Active Directory, Domain Controllers, and LDAP integrations. Setup and manage SSO and user identity integrations. Perform backup and restore operations, OS patching, failover configuration. Support application upgrades and CI/CD pipeline integration. Troubleshoot server issues and serve as escalation point for NOC team. Maintain high availability and compliance across server infrastructure. Required Skills: Strong hands-on experience with Azure Cloud and HCI. Proficiency in managing Windows & Linux environments. Strong understanding of AD/LDAP, DNS, DHCP, and infrastructure security. Experience with backup tools and monitoring systems. Job Type: Full-time Pay: Up to ₹15,000,000.00 per year Schedule: Rotational shift Application Question(s): 1. What is your current CTC in Lacs per annum? 2. What is your expected CTC in Lacs per annum? 3. In how many days you can join us if get shortlisted ? 4. Please rate your English communication skills out of 10 (1 is lowest and 10 is highest) 5. This role is completely work from office in Pune (Client location) and may be rotational depends on project need, are you ok with it ? 6. How many years of experience you have in Server Administration for VM's , Hypervisors and Bare metal servers ? 7. How many years of experience you have in Active Directory, Domain Controllers, and LDAP integrations? 8. How many years of experience you have in HCI Cluster management ? 9. Have you read the Job description and ok to perform all the responsibilities ? 10. Please mention your top 5 skills which makes you fit for this job role. Work Location: In person Speak with the employer +91 8285939648

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: As an Application Engineer - Developing-Level at ValGenesis, you will refine your expertise in technical support, software troubleshooting, and customer service. Application Engineers at this level handle moderately complex software issues, provide guidance to entry-level application engineers, and contribute to system optimizations by collaborating with internal teams. This position is suited for individuals with growing experience in application engineering who are ready to develop deeper problem-solving abilities, engage in technical projects, and enhance internal processes. Responsibilities: Knowledge & Application: Apply advanced troubleshooting methodologies, using structured problem-solving techniques to resolve technical issues. Analyze and resolve a variety of software-related issues, ensuring solutions align with customer needs and compliance requirements. Provide direct technical support to customers, guiding them through system workflows, configurations, and best practices. Contribute to knowledge base articles, FAQs, and process documentation, ensuring troubleshooting information remains up to date. Complexity & Problem-Solving: Work on problems of moderate scope, where data evaluation and troubleshooting require deeper analysis than entry-level roles. Diagnose and resolve recurring technical issues, identifying patterns and recommending process improvements. Improve internal troubleshooting workflows, documenting new technical solutions for cross-team learning and efficiency. Ensure compliance with Service Level Agreements (SLAs), prioritizing support tasks based on urgency and impact. Collaboration & Interaction: Build productive relationships with cross-functional teams, including Product, Engineering, and Customer Success. Provide mentorship to entry-level engineers, guiding them through troubleshooting techniques and system analysis. Work closely with customers and end-users, ensuring technical solutions are well understood and properly implemented. Participate in daily or weekly technical review meetings with direct Lead, discussing challenging cases, resolution strategies, and process enhancements. Contribute to internal training sessions, sharing expertise on troubleshooting methodologies and create CTS internal training materials. Communicate effectively with non-technical users, simplifying complex issues into actionable guidance. Other Activities Tier I application engineer is responsible update IMS fields in regard to PSR/PSTR, HFSR Document ID. Tier I application engineer is responsible to executing the test scripts to verify the Issue/defects. Responsible to reproduce bug/defects in testing environment before bug fixing May execute Retest bug/defects in testing environment after bug fixing, and before deploying. Defect tracking in IMS system Requirements: Typically requires 1-2 years of experience in technical support, application engineering, or software troubleshooting. Bachelor’s degree in computer science, Engineering, IT, or a related discipline (or equivalent work experience). Background in the Life Sciences Industry (e.g., Pharma, Biotech, Validation, Cleaning Validation, Risk Management, or Manufacturing) is highly valued. Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Strong problem-solving skills with keen attention to detail. Ability to work effectively in a team-oriented environment, collaborating across departments to resolve customer issues. Commitment to providing exceptional customer service, ensuring efficient issue resolution and customer satisfaction. Communicate in a professional manner (both within and outside immediate team), showcasing customer service skills, common courtesy and tact. Strong time management and organizational skills. Proficiency in Microsoft Word and Excel. Strong documentation skills, with the ability to write structured troubleshooting steps for knowledge-sharing. We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the defined requirements effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops to gather requirements and feedback from stakeholders. - Develop and maintain comprehensive documentation for application designs and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA. - Good To Have Skills: Experience with SAP Fiori and UI5. - Strong understanding of application design principles and methodologies. - Experience in debugging and troubleshooting ABAP programs. - Familiarity with database concepts and performance optimization techniques. Additional Information: - The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA. - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the defined requirements effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate workshops to gather requirements and feedback from stakeholders. - Develop and document application design specifications based on gathered requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA. - Good To Have Skills: Experience with SAP Fiori and UI5. - Strong understanding of application design principles and methodologies. - Experience in debugging and troubleshooting ABAP programs. - Familiarity with database concepts and performance optimization techniques. Additional Information: - The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA. - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education

As a Help Desk Analyst at Exela, you will be the initial point of contact for both internal and external customers seeking technical assistance through various channels such as phone, email, chat, and ticketing system. Your responsibility will include effectively communicating with customers to understand their issues and needs, demonstrating patience, empathy, and understanding at all times to ensure customers are provided with timely and respectful assistance. Multitasking will be a key skill as you may need to handle multiple issues simultaneously. You will need to follow standard help desk procedures to capture, validate, resolve, and triage user queries or issues for further processing. In addition, you will be involved in Request Fulfilment by delivering services to customers such as Access Management, including tasks like user creation, de-activation, managing rights and privileges, and providing automated self-service options to reduce service requests and maintain service levels. Your role will also cover Incident Management where you will ensure timely and effective handling of incidents reported by users or through event monitoring tools. You will maintain an accurate log of each incident, categorize and prioritize them based on the level of disruption, and allocate resources for handling critical incidents. Furthermore, you will be responsible for Event Management by monitoring all events in the IT infrastructure, logging and recording events, escalating issues requiring human intervention, and informing management of recurring problems. You will identify and escalate urgent situations and direct unresolved issues to the next level of support personnel in a timely manner. To excel in this role, a basic knowledge of ITIL Service Operations (Incident Management, Problem Management, Change and Release Management) and understanding of SOX and IT general controls are required. A bachelor's degree in an IT-related field is preferred, along with strong customer service ethos, ability to work well with people, excellent communication skills, knowledge of call tracking applications, fundamental knowledge of IT infrastructure, networking, and software, and experience in troubleshooting and providing help desk support. Join Exela's team as a Help Desk Analyst and be part of a global leader in business process automation, providing digital transformation solutions to a diverse range of customers across various industries.,

The IT System Administrator who is responsible for managing and maintaining the company's IT systems and networks. The role involves ensuring the stability, security and efficient in operations of the information systems .

Req ID: 331566 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). At NTT DATA, we know that anything is possible with the right people on board. Our employees' quality, integrity, and commitment are critical factors in our company's growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) Preferences: - Optional (nice-to-haves) For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do ITIL foundation certified - Flexible - Willing to work in a Rotational 24*7 Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

The Alteryx Administrator/Engineer will serve as an important member of LabCorp’s Analytics team focused on supporting Tier 1 Business Intelligence (BI) analytic server administration. This person is part of a team of application administrators and will be responsible for the administration and support of internal-facing Alteryx servers. Additionally, the selected candidate will be responsible for supporting Alteryx developers/development, application integration and to end-user setup and administration. Primary Responsibilities Administer Alteryx software and servers in 24x7 highly available production environment Plans and manages software/hardware updates and upgrades; implements in a timely manner Resolves Alteryx and customer issues within the service level agreements Provides support to user community on various Alteryx/Alteryx Server and Desktop issues Document and publish Alteryx workbooks and data extracts / Alteryx workflows/ apps/macros Work with Alteryx workflows to automate, optimizing efficiency and ease of use for process owners. Workflows may include: API calls to external data sources, external ODBC data sources, handling of errors and outlier cases, use of various macro types, potential Python coding Configure and manage project permissions; provides periodic reports on Alteryx and Server usage Proactively collects and monitors server and performance metrics, conducts performance tuning and capacity management Setup and maintain Alteryx configuration including, but not limited to: Gallery and security roles setup Establish connectivity between Alteryx Designer and Server and leverage job scheduling Make recommendations on server configuration and optimize for the enterprise. Able to parse and understand the logging generated by the Gallery Server and use that to analyze the performance of the server. Create and maintain documentation for Alteryx policies, procedures and best practices Interact with other internal departments such as database administrators, web technologies, Identity Management and outside consultants to deliver scalable and highly effective analytic solutions for the business Participate in and contribute to the implementation of best industry practices Work with IT and business users to resolve issues Required Skills/Experience Bachelor’s Degree in computer science or an analytical discipline or equivalent experience Proven experience with Alteryx server administration 5+ years overall IT experience 3+ years Alteryx Administration preferably in a high availability architecture Must be able to demonstrate ability to lead system and application upgrades Proficient with troubleshooting techniques to determine root cause analysis and formulate solution recommendations Proficient in scripting skills such as Python or PowerShell Excellent written and verbal communication skills Works under minimal supervision with a high degree of self-motivation, commitment and integrity Willingness to learn new technologies at an accelerated pace Provides clear communication to senior management on issue identification and resolution Leverage in-depth business knowledge to translate complex business analysis and reporting requirements into technical designs Practical skills in deploying large scale environment processing millions of records per day in a high-availability environment Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job Summary We are seeking a Sr. Developer with 4 to 6 years of experience in Workday Finance Workday HCM and Workday Integrations. The ideal candidate will be responsible for developing and maintaining Workday solutions that align with our business needs. This role requires a strong technical background and the ability to work collaboratively with cross-functional teams to deliver high-quality results. Responsibilities Develop and maintain Workday solutions to meet business requirements. Collaborate with cross-functional teams to gather and analyze requirements. Design and implement Workday integrations to ensure seamless data flow. Provide technical support and troubleshooting for Workday applications. Conduct regular system audits to ensure data integrity and compliance. Create and maintain technical documentation for all Workday configurations. Participate in system upgrades and enhancements to improve functionality. Ensure timely delivery of projects by adhering to project timelines and milestones. Provide training and support to end-users on Workday functionalities. Monitor system performance and optimize configurations for better efficiency. Work closely with stakeholders to identify opportunities for system improvements. Ensure compliance with industry standards and best practices in Workday implementations. Stay updated with the latest Workday features and functionalities to leverage them effectively. Qualifications Possess strong technical skills in Workday Finance Workday HCM and Workday Integrations. Have a minimum of 4 years of hands-on experience in Workday implementations. Demonstrate excellent problem-solving and analytical skills. Show proficiency in designing and implementing Workday integrations. Exhibit strong communication and collaboration skills. Have experience in Finance & Accounting domain (nice to have). Be detail-oriented with a focus on delivering high-quality results. Show ability to work independently and as part of a team. Demonstrate a proactive approach to identifying and resolving issues. Have experience in conducting system audits and ensuring data integrity. Be capable of creating and maintaining technical documentation. Show commitment to staying updated with the latest industry trends.

We are looking for a highly skilled and experienced Computer Systems Manager to join our team at Ezeiatech Systems Private Limited. The ideal candidate will have 14 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and maintain computer systems, networks, and peripherals. Troubleshoot hardware and software issues to ensure smooth operation. Develop and implement system maintenance procedures to prevent downtime. Collaborate with other teams to identify and prioritize project requirements. Conduct regular system backups and perform recovery operations when needed. Ensure compliance with company policies and procedures related to computer systems. Job Requirements Strong knowledge of computer systems, networks, and peripherals. Experience with system management tools and technologies. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with industry-standard protocols and procedures.

Job Title: CCTV Operator Experience: Minimum 2 Years Qualification: 12th Pass / ITI / Diploma (Electronics, Electrical, or related) Job Type: Full-Time Location: Onsite (Customer Locations / Project Sites) Job Overview: We are looking for an experienced CCTV Technician with at least 2 years of hands-on experience in installation and maintenance of CCTV and related security systems. The candidate should be comfortable with field work and possess basic knowledge of camera setup, wiring, and troubleshooting. Key Responsibilities: Install, configure, and maintain CCTV cameras, DVR/NVR, and power supplies Lay and terminate CAT6/coaxial cables as per site requirements Perform basic troubleshooting and fault rectification Ensure timely completion of installations and proper documentation Candidate Requirements: Minimum 2 years of relevant experience in CCTV/security system installation 12th Pass, ITI, or Diploma in a technical field (preferred) Must be able to work independently at customer sites Basic knowledge of camera configuration, DVR/NVR setup, and cabling Physically fit and willing to travel for field work Basic communication skills in Hindi/English. Preferred Skills (Added Advantage): Understanding of IP cameras and networking basics Experience with tools like drills, testers, and crimping tools FOR ANY ENQUIRIES CONTACT: 9999605550 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Experience: CCTV/Access control: 2 years (Preferred) Location: Pataudi, Gurugram, Haryana (Preferred) Work Location: In person

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM: This is an exciting opportunity to become an integral part of the SITA GNCC team. The role is an L3/Expert/SME role, responsible for building and deploying the service configuration including operational fault management for SITA SDWAN managed solutions, The ideal candidate will be responsible for configuring and troubleshooting LAN, WAN and SD-WAN, solutions to resolve our customers' technical issues. The candidate will support the customer by acting as the liaison between the customer and other internal teams. The ability to work in a complex networking environment is also preferred. WHAT YOU WILL DO: Responsible for the design, implementation, configuration, and support of SD-WAN Underlay and Overlay. Managing and maintaining the operational integrity of the company's security and data networks and will be required to respond to incidents and alerts and provide occasional out-of-hours technical support. Precipitating in the planning, deployment and delivery of network-related projects including the elements of global SD-WAN deployment Oversee the SD-WAN managed service for customers, ensuring that configurations are optimized. Schedule updates for customer services. Participate in meetings and reviews with customers, providing reports on the performance and projects. Manage customers’ configurations and execute changes or developments in their network or applications. Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements. Handle customers’ technical enquiries as well as service-related enquiries. Provide insights and recommendations regarding customers’ networks and their optimization. Support knowledge sharing and training, both internally and with customer teams. Design and Deployment of the SD-WAN Versa (preferred) & Versa and WAN optimization technologies for efficient delivery of the application data across LAN and WAN. Articulating the benefits of SITA SD-WAN solution to clients Day to Day configuration, management, and operations of firewalls, load balancers, SD-WAN architectures, and WAN automation technologies. Providing technical demonstrations and use cases of the system Gather information and configure different templates available in Versa SD-WAN, create Device Groups and Devices, and then onboard devices using the main provisioning and onboarding methods. Accountable for the technical areas of proposals submitted to SITA customers (Tier 3, Tier 4). Build customer service configuration as per customer service request form for SDWAN overlay Support the Project Manager and/or Customer Success Specialist with the coordination of the final delivery/migration steps. Define, and conduct the service acceptance tests Chair the service activation/migration conference and drive network change guideline/migration runbook and provide the service acceptance report. Qualifications WHO ARE YOU: Minimum Degree in Business Mgmt Computer Science Electronic Engineering or equivalent Telecommunications in country qualification. At least 8-10 years of experience in the Information Technology / Telecom Industry. Proven track record in producing, communicating, and documenting successful technical customer solutions Working Experience on enterprise customers projects: Network Solutions (MPLS & SDWAN) Must demonstrate a strong understanding of Firewalls Architecture with hands-on experience. Must have strong experience with Complex Routing & Switching Environments Will be an addon to have skills in Data Centre, ACI and Access. Ability to work independently is critical Experience in implementing patches. Strong troubleshooting and problem-solving skills Strong Customer Support and interpersonal skills are required Degree or equivalent experience in Engineering or Computer Technologies Change management/ Project Management knowledge along with ITIL knowledge Be autonomous and agile in changing environments, with a sense of initiative and proactivity Strong communication & Analytical skills Quality and process-oriented Attention to detail, understanding of process interlocks and dependencies Proficiency in English is a must, and knowledge of French/Spanish and/or German is considered an asset KNOWLEDGE & SKILLS: Versa Certified SD-WAN Associate (VNX100) Versa Certified Administrator - SD-WAN Specialist VNX300 Versa Networks secure SD-WAN Practitioner (VSDP) Cisco 300-415 ENSDWI /CCNP/CCDP/CCIP, ITILV3 Tech Stack: MPLS IPVPN, SDWAN VERSA (Preferred) / Viptela/Cisco, Network Boost, Riverbed, Z-Scalar, Voice - IP Telephony & security, routing protocols such as OSPF, EIGRP, BGP, RIPV2, MPLS, MPLS VPN, VoIP, ISDN DDR, Dial Solutions (PPP/L2F), Switching, DSL, IPSEC, GRE, Tunnelling, Underlay & Overlay protocols. Cat2900 series, Cat3550/3650 series, Cat3750, Cat4500, Cat6500 series, Nexus switches, Wireless LAN. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. Ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM: We are seeking a dedicated and motivated individual to join our team as a Apprentice Technician in the IT industry. As an Apprentice Technician, you will have the opportunity to learn and develop skills in troubleshooting, repairing, and maintaining computer hardware systems. This is an entry-level position suitable for individuals with a passion for technology and a desire to kick-start their career in the field. In this role, you will work closely with experienced technicians and be exposed to a wide range of computer hardware components and systems. You will provide support and assistance in diagnosing and resolving technical issues, as well as participate in the installation and configuration of computer hardware/Software. WHAT YOU WILL DO: Assist in troubleshooting, diagnosing, and resolving hardware and software issues Perform routine maintenance and repairs on computer systems, including replacing faulty components Install, configure, and test computer hardware components and peripherals Assist in the monitoring and maintenance of network security systems. Troubleshoot network issues and perform necessary repairs or replacements. Assist in the installation of computer networks, including routers, switches, and firewalls. Provide technical support to end-users in a timely and efficient manner Collaborate with team members to ensure the smooth operation of SITA systems Keep accurate records of repairs, maintenance tasks, and inventory Stay updated with the latest advancements in computer hardware technology and industry trends. Qualifications EXPERIENCE: Diploma, Bachelor's degree or equivalent in Computer Science or a related field equivalent. Excellent problem-solving and critical-thinking skills Basic knowledge of computer hardware components and systems Strong attention to detail and ability to follow instructions Good communication and interpersonal skills Ability to work independently and as part of a team. Basic knowledge of network hardware, including routers, switches, and firewalls. Should be flexible to work evenings or weekends as required. This role requires flexibility to work in rotating shifts, including night shifts. Ability to stay composed and perform effectively in high-pressure environments. Must be able to adapt quickly to new processes, tools, and technologies. Having valid Indian passport will be an advantage. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements.

Job Title: IT Executive & System Administrator Qualification: Graduate Experience: 2-3 years of experience Gender: Male Key Responsibilities: IT Infrastructure Management Procure and maintain IT hardware assets including laptops, desktops, printers, and other accessories. Troubleshoot hardware and software issues related to desktop, laptop, and printers. Maintain an updated IT asset register and ensure timely handover/takeover during employee onboarding and resignation. Manage mobile infrastructure including procurement of handsets and SIM cards. Network & Security Manage and maintain Internet Lease Lines (Tata Teleservices, GTPL, Airtel) to ensure uninterrupted connectivity. Configure and monitor network equipment including Sophos Firewall, routers, switches, and ensure LAN availability. Coordinate with vendors for LAN implementation and upgradation. Ensure network security and data integrity across the organization. Surveillance & Uptime Solely responsible for managing the company’s CCTV infrastructure. Ensure 99% uptime of all surveillance systems through proactive monitoring and maintenance. Vendor & License Management Maintain strong vendor relationships to support IT procurement and services. Handle procurement of IT-related licenses and services (e.g., Google Workspace, Sophos). Coordinate vendor engagement for IT requirements and manage AMC and SLA compliance. Google Workspace Administration Administer the Google Workspace Console: user creation, password resets, security configuration, and license procurement coordination. Ensure mail security and compliance as per company policy. ERP Management Support ERP Highrise usage by coordinating with the Highrise support team. Troubleshoot ERP-related issues independently for commonly used modules. Ensure smooth ERP functioning across departments. Application Development (Google AppSheet) Design, develop, and maintain in-house applications on the AppSheet platform including: Purchase IMS Work Order IMS Demand Follow-up App Ensure all AppSheet applications are updated, user-friendly, and error-free. Address platform-specific issues and coordinate with AppSheet support when required.

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL VOICE PROCESS ASHUTOSH -8826528329 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME DOMAIN SALARY MAX UPTO 60000 INHAND LOC - GURUGRAM WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS ONLY

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time IT Autopilot & SOE Imaging Specialist in our dynamic team based in Bangalore we’re looking for? JOB PURPOSE: Reporting to the Head Of EUC Operations , you will oversee End User Computing L3 activities across Alstom. Experience in the design and deployment of the following technologies: Microsoft Windows 10/11, MECM, Intune, Autopilot, and Application Packaging. Key Responsibilities & Accountabilities: Design and deployment of solutions with Microsoft SCCM and Intune Use of Enterprise Management Systems including Patch Management, Software Distribution and Asset Management Should have a deep knowledge in Software distribution using SCCM/Intune Should be able to create custom scripts for gathering the inventory from clients Should be able to handle test and release of applications and Patches using SCCM/Intune In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 10 and Windows 11 Should be good in troubleshooting client installation, software distribution, remote control, and other Windows issues Monitor the SNOW ticket queues, troubleshoot and resolve tickets Knowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloads Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities Knowledge in PowerShell scripting for automating daily system administration tasks is preferred Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required Flexibility in managing global processes and being available on-call for emergency situations at all times Develop and implement high quality support services, knowledge base content, best practices and methodologies Excellent Communication skills; both oral and written Have efficient time management, attention to detail and critical thinking skills PROFILE: To be considered for this role, candidate need to demonstrate the following skills experience and attributes: We are seeking a highly skilled and experienced Expert End User Computing (EUC) with 12-15 years of comprehensive experience to join our dynamic IT team. The ideal candidate will possess deep technical knowledge of end-user computing technologies, strong problem-solving abilities, and a proven track record in managing complex IT. Should have good communication and vendor management skills to interact with business across the globe. Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom Experience in ITIL processes and framework Ability to collaborate, influence and motivate cross-functional teams Team player Ability and flexibility to adapt to change, including shifting and competing priorities Demonstrated competency collaborative work with strong abilities in relationship management. Proven ability to work in global companies and delivering solutions across multiple geographies Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone. Job Segment: Cloud, Testing, Technology

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people.

MES Analyst/Functional (TrakSys) | 4-6 Years | Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

Timings: 06:30 PM - 04:30 AM (US Shift) Working Days: Monday - Friday Location: Andheri East (Soon relocating to Lower Parel) Visual Citi: Your Partner in Bringing Concepts to Life We are full-service signage, printing and fabrication company with a 100,000 square ft production facility and over 100 employees. Established in 2004, the scalable organisation delivers exceptional value through in-house graphic design, expert fabrication, and state-of-the-art machinery, continuously improving processes and using robotic automation to meet urgent deadlines with a wide range of high-quality visual products and displays. Overview: We are seeking a skilled and experienced IT Administrator (L2/L3) to manage and support our IT infrastructure, with a focus on maintaining and troubleshooting hardware, software, and networking issues. The ideal candidate will be proficient in handling advanced desktop support, networking, and vendor management, ensuring smooth operations across multiple platforms and technologies. Key Responsibilities: Provide L2/L3 support for desktop-related incidents, including software, hardware, and networking issues. Install, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices. Perform hardware and software upgrades, patches, and updates. Manage and maintain user accounts and permissions in Google Suite. Monitor and manage network components, including firewalls and Network Attached Storage (NAS). Collaborate with network and security teams to ensure secure and efficient IT operations. Diagnose and troubleshoot advanced network issues, including TCP/IP, DNS, DHCP, and VPN connectivity. Coordinate with external vendors for hardware procurement, warranty services, and technical support. Ensure compliance with company policies for system integrity, network security, and data backup. Maintain detailed documentation of support activities, configurations, and troubleshooting steps. Provide mentorship and support to junior engineers in the team. Required Skills & Qualifications: Bachelor’s degree in computer science, Information Technology, or related field. 5+ years of experience in IT Administrator, desktop engineering or IT support roles, including L2/L3 support. Industry certifications such as CompTIA A+, Network+, CCNA, or equivalent. Strong knowledge of networking protocols (TCP/IP, DNS, DHCP) and firewall configurations. Expertise in hardware installation, upgrades, and troubleshooting. Familiarity with vendor management for hardware procurement and support. Proficiency in Google Suite for user management and operations. Experience with network storage solutions (NAS) and backup procedures. Ability to diagnose and resolve complex issues at both desktop and network levels. Excellent communication in English , and time management skills, with adaptability to fast-paced environments and strong ethical conduct We provide a dynamic IT environment with opportunities for skill development and high-impact projects. If you’re passionate about technology and infrastructure and possess strong technical expertise, please send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Shift: Fixed shift Night shift US shift Work Days: Monday to Friday Work Location: In person

Role/Designation - IT Internship About OML: Only Much Louder Entertainment is a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment and in the artist-creators community. Celebrated for creating India's first multi-genre music festival, the NH7 Weekender, Only Much Louder has built India’s independent music and comedy scene from the ground-up. They won the first-ever Branded Content and Entertainment Cannes Lion for ‘Dewarists’ and have been the first homegrown content business to have a strong footprint in over 22 countries. Today, Only Much Louder businesses include -: Artist Management: Representing the best talent in the country including comedians, actors, chefs, hosts, writers, directors, creators, illusionists, and more. Content Studio: Developing and producing original long-form scripted and unscripted content for television and streaming platforms since 2016 with over 32 shows and 69 comedy specials, across Amazon Prime, Netflix, MTV, Disney Hotstar and more. Branded Content: With businesses in the creative and branded content space Only Much Louder has serviced some of the biggest global brands like Tinder, Netflix, OPPO India, Amazon, Tira Beauty, Canva India and more. 1862: A groundbreaking branded content and influencer marketing agency with active campaigns in 22 countries and teams in Russia, Poland, Nigeria and Japan. GCN: The full-service strategic and creative agency at the intersection of advertising, branded content, communication design and social media. Hypothesis: Over two decades of working with agencies, brands and influencers has helped us identify gaps and challenges in influencer marketing, resulting in Hypothesis, a comprehensive AI-enabled influencer marketing platform that services the entire influencer marketing journey and has executed more than 150 campaigns. Key responsibilities: You will support our IT department with various tasks and projects as an IT Intern. This role is designed to provide practical experience and exposure to different aspects of IT operations, including system maintenance, troubleshooting, and support. Data Management of Hard disk. Assist in troubleshooting hardware and software issues. Provide technical support to end-users both remotely and on-site. Help with the setup and configuration of computer systems and peripherals. Assist with the installation and maintenance of software applications. Document and track IT issues and resolutions. Assist with inventory management of IT equipment and supplies. Skills: Basic understanding of operating systems (Windows, macOS, Linux) Troubleshooting hardware (PCs, laptops, peripherals) Installing and maintaining software Basic networking knowledge (Wi-Fi, LAN) Remote support tools (e.g., remote desktop) Data backup and recovery basics Familiarity with IT inventory management tools Our values: We build opportunities for our artists, brands and fans; and it’s important for us to be reliable and efficient We demonstrate honesty, excellence and commitment to success ‘It’s not my job’ is not part of our vocabulary, we even stuff envelopes We make mistakes, but only to learn from them to build resilience We take care of ourselves and our colleagues We are our own managers We are committed to equality and inclusion We are mindful of the strain on the Earth's resources and are committed to reversing the trend with our behaviors where possible Aside from the fact that you can chance upon your favorite comedians, bump into our furry friends while you grab a cup of coffee and get inside access to some of the coolest festivals in the country; We ensure all our team members get enough down-time: We have monthly mandatory offs. We don't have a punch-in-punch-out culture. We are ready to level up everyday: You bring the passion, we deliver the (countless) opportunities. We ensure everyone in the OML fam is taken care of: We offer free mental health care for all team members, we have gender neutral POSH & Parental leave policies, and our insurance policies extend to your in-laws as well! We have fun while we're at it: Game Nights, FRI-YAYs, KnOML and much more! We recognize talent: You bring the passion, we deliver the (countless) opportunities. Thank you! Thank you for taking the time to go through the opportunity we have to offer. If you apply, please do not share your photo, age, gender, religion or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates) We will get in touch with you if your profile gets shortlisted.