940 Software Troubleshooting Jobs - Page 11

DESCRIPTION GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/) Job Summary: Acts as the technical specialist and primary customer support contact to independently diagnose and complete repairs to products at a single customer site Key Responsibilities: Independently performs diagnostics and completes repairs on equipment at customer site Maintains productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime Coaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc Manages parts and spares inventory at the work site Escalates unresolved issues to product specialists / Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety &Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. RESPONSIBILITIES Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Develops talent - Developing people to meet both their career goals and the organization’s goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: Apprentice Certified Power Generation and/or Engine Technician Vocational diploma from relevant technical institution (Preferred) Current relevant electrical certification (optional) Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations. Experience: Significant field service work experience Extensive knowledge of power generation and/or engine products Basic understanding of competitors and typical industry practices High Voltage/ Low Voltage practical experience (optional) QUALIFICATIONS Engine & ATS Basic Knowledge Job Service Organization Cummins Inc. Role Category On-site Job Type Technician ReqID 2416214 Relocation Package Yes

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

We are looking for a dynamic and organized Office Administrator with a strong technical background to support our daily operations. The ideal candidate will not only manage administrative tasks but also leverage their technical skills to enhance office efficiency and support IT-related functions. Key Responsibilities: Administrative Support: Manage office operations, including scheduling meetings, handling correspondence, and maintaining filing systems. Prepare reports, presentations, and documentation as required. Assist in organizing company events and team-building activities. Technical Support: Provide first-level IT support for office software and hardware issues. Assist in maintaining and troubleshooting office equipment, including printers, copiers, and computers. Support the implementation of new technology solutions and software updates. Data Management: Maintain and update databases, ensuring data integrity and security. Assist in managing cloud-based applications and platforms used by the organization. Communication: Act as a point of contact for internal and external communications, ensuring timely responses. Collaborate with IT teams to facilitate technical training for staff. Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field preferred. Proven experience as an office administrator or in a similar role, with technical knowledge. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management software. Basic understanding of IT systems, networks, and troubleshooting techniques. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent verbal and written communication skills. Attention to detail and a proactive approach to problem-solving. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional development and training. A collaborative and innovative work environment. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Weekend availability Work Location: In person

Job Title: Platform Administrator – NextGen SIEM Location: Bangalore (on site) About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave™: Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Join us in transforming cybersecurity. Learn more at www.colortokens.com. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world’s impactful organizations - be it a children’s hospital, or a city, or the defense department of an entire country. Company Overview: ColorTokens is a fast-growing cybersecurity product company that is redefining the way enterprises protect their digital assets. Our market-leading Xshield platform enables Zero Trust microsegmentation and real-time visibility into application traffic, ensuring robust protection against modern cyber threats. We are looking for passionate and driven individuals to join our mission in building cutting-edge security products. Position Overview: Colortokens is seeking a highly skilled and motivated Platform Administrator to manage, maintain, and optimize our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will oversee the day-to-day operations, ensure seamless integration of customer log sources, security tools, and provide robust support to the security operations team. This role requires a strong technical background, hands-on experience with SIEM platforms, and a proactive approach to enhancing security posture. Key Responsibilities: SIEM Platform Administration Deploy, configure, and maintain the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam etc). Perform regular updates, patches, and upgrades to ensure platform security and functionality. Monitor platform health, performance, and availability, ensuring optimal uptime. Log Source Management Onboard new log sources, ensuring proper data ingestion and parsing from various environments (endpoints, servers, cloud platforms, applications). Troubleshoot and resolve issues related to log ingestion, parsing, and formatting. Maintain log retention policies in alignment with compliance requirements. Rule and Use Case Management Develop, deploy, and fine-tune detection rules, correlation use cases, and alerts. Continuously update use cases based on emerging threats, business needs, or compliance mandates. Collaborate with SMEs and SOC analysts to refine detection capabilities and reduce false positives. Integration and Automation Integrate the SIEM platform with other security tools (EDR, microsegmentation solution, vulnerability scanners, etc.). Design and implement automation workflows for incident detection, investigation, and response. Platform Security and Compliance Enforce platform access control policies, ensuring role-based access and least privilege principles. Ensure the SIEM adheres to regulatory compliance standards (e.g., SOC2, ISO 27001). Conduct regular audits and ensure the platform is free of vulnerabilities. Collaboration and Support Work closely with SOC analysts, threat hunters, and engineers to align the SIEM capabilities with security goals. Provide technical support to users of the SIEM platform. Offer training and documentation for security teams on effective SIEM usage. Be available round the clock in case of any incidents with the platform Performance Monitoring and Optimization Monitor and optimize storage and indexing performance. Proactively identify bottlenecks and improve platform scalability. Generate reports on platform performance and alerting effectiveness. Incident Support Assist the SOC team with root cause analysis and advanced investigations. Ensure forensic data is readily available during incident response. Education and Certifications: Bachelor’s degree in Computer Science, Information Security Relevant certifications such as Splunk Certified Admin, Microsoft Certified: Security Operations Analyst Associate, QRadar Certification, or similar NextGen SIEM certifications are highly desirable along with CISSP Experience: 8+ years of experience in managing SIEM platforms (traditional or NextGen). Strong hands-on experience with at least one NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Experience with log management, rule creation, and data onboarding. Familiarity with scripting languages (e.g., Python, PowerShell) for automation. Technical Skills: In-depth understanding of log formats, protocols (e.g., Syslog, JSON, XML), and data pipelines. Proficiency in querying languages (e.g., KQL, SPL, AQL). Experience with integration of SIEMs with security tools like EDR, SOAR, NDR, and threat intelligence platforms. Knowledge of security frameworks such as MITRE ATT&CK, NIST, or CIS. Preferred Skills: Familiarity with cloud-based security solutions (e.g., AWS, Azure, Google Cloud). Experience in implementing machine learning or anomaly detection in SIEM use cases. Exposure to SOAR tools (e.g., Palo Alto Cortex XSOAR, Splunk Phantom). Key Metrics for Success: Uptime and performance of the SIEM platform. Number of new log sources and use cases onboarded. Reduction in false positives and tuning of alerts. Timely resolution of platform-related issues. Alignment of the platform with business and security requirements

Immediate opening for a Printing Operator at our pharmaceutical manufacturing facility located in Rajangaon/Shirur (Pune). The role involves 2D barcode printing and Track & Trace operations on carton overprinting machines. Job Title: Carton Overprint Operator – Track & Trace Department: Production Male Only Location: Rajangaon/Shirur (Pune) Reports To: Production Supervisor / Production Manager Work Days: 6 days Shift: General Key Responsibilities: Operate and monitor carton overprinting machines for 2D barcode printing as per regulatory and market-specific requirements. Handle Track & Trace operations including serialization and aggregation, ensuring accuracy in data printing and system updates. Ensure machine settings, alignment, and print quality are compliant with batch requirements. Coordinate with packing and IT teams for smooth integration of Track & Trace software and hardware. Perform machine setup, cleaning, and maintenance before and after each run. Maintain logbooks, print records, and deviation reports as per QMS. Follow GMP and safety standards strictly in the overprint area. Required Skills & Experience: 2 to 5 years of experience in carton overprinting and 2D barcode printing, preferably in the pharmaceutical industry. Hands-on experience in Track & Trace systems and serialization (e.g., Optel, Systech, or equivalent). Familiarity with printing software and troubleshooting barcode printing issues. Working knowledge of documentation and regulatory compliance (USFDA, EU-GMP, etc.). Ability to work in a fast-paced environment and meet daily production targets. Educational Qualification: SSC / HSC minimum ITI or technical training in Printing/Packaging will be an advantage Salary: CTC will be based on current salary and experience Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹350,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Work Location: In person Expected Start Date: 26/06/2025

Key Responsibilities : Lab Management : Open and close the computer lab on time. Ensure all systems, peripherals, and networking components are operational. Monitor usage and ensure adherence to lab rules and discipline. Technical Support : Assist students and faculty in operating software applications and hardware. Troubleshoot and resolve minor hardware/software/network issues. Report major technical problems to the IT department. Maintenance : Perform regular system updates, antivirus scans, and cleaning of equipment. Ensure printers and other devices are working and consumables are stocked. Inventory Management : Maintain inventory of lab equipment and software. Report damages or missing items to the supervisor. Assistance in Academics : Support in practical sessions conducted by faculty. Help students in understanding the lab exercises and assignments. Documentation : Maintain usage logs, incident reports, and maintenance records. Qualifications : Educational : Diploma or Bachelor's Degree in Computer Science / IT / Computer Applications (e.g., BCA, B.Sc. IT, Diploma in Computer Engineering). Technical Skills : Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

Channel Operations Job Title: Channel Support Agent/ Onboarding Agent Department: Customer Support Reports To: Manager Location: Chennai/Hyderabad Job Type: Full-Time Job Description: We are seeking a motivated and customer-focused Channel Support Agent / Onboarding Agent to join our team. In this role, you will be responsible for providing exceptional support to our partners and customers, ensuring a smooth onboarding experience, and assisting with any inquiries related to our online store. You will play a crucial role in enhancing customer satisfaction and driving the success of our channel partners. Key Responsibilities: Onboarding Support: ● Guide new partners through the onboarding process, ensuring they understand our platform, tools, and resources. ● Conduct training sessions and provide documentation to help partners effectively utilize our online store. ● Assist partners in setting up their accounts, product listings, and payment processing. Customer Support: ● Respond to inquiries from partners and customers via communication channels in a timely and professional manner. ● Troubleshoot and resolve issues related to orders, payments, and account management. ● Maintain a high level of product knowledge to provide accurate information and support. Communication: ● Act as a liaison between partners and internal teams, ensuring clear communication and timely resolution of issues. ● Identify areas for improvement in our onboarding process and support services. Documentation and Reporting: ● Maintain accurate records of partner interactions and onboarding progress in our CRM system. ● Prepare reports on common issues, feedback, and suggestions for process improvements. Continuous Improvement: ● Stay updated on industry trends and best practices to enhance the onboarding experience and support services. ● Collaborate with the product and marketing teams to improve resources and tools available to partners.Requirements ● 1-2 years in a high-volume help desk role, providing technical support and guidance in a fast-paced environment. ● Excellent spoken and written communication skills, with fluency in comprehension and expression. ● Ability to accurately capture and document information while following processes correctly. ● Quick learner, receptive to feedback, and adaptable to process updates. ● While primarily an individual contributor, must engage in cross-training, collaboration, and program development efforts Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Night shift Application Question(s): current ctc and noticeperiod ? Requirements: ● 4+ years in a high-volume help desk role, providing technical support and guidance in a fast-paced environment? Experience: channel support/onboarding: 4 years (Required) Work Location: In person

We're Hiring: IT Administrator (Full-time) Location: Noida 63 We’re looking for a proactive and detail-oriented IT Administrator to manage and support our organization's IT infrastructure and ensure smooth technical operations. Required Skills & Qualifications: 1. 2+ years of experience in IT support and system administration. 2. Strong knowledge of computer hardware, networking, troubleshooting, and software installation. 3. Familiarity with firewalls, VPN, and security best practices. 4. Basic understanding of data backups and IT security measures. 5. Ability to multi-task, prioritize, and work independently. Requirements: 1. Bachelor’s degree in IT, Computer Science, or related field. 2. Proven experience as an IT Administrator, System Administrator, or similar role. 3. Strong knowledge of Windows/Linux systems, networking, firewalls, and cloud platforms. 4. Experience with troubleshooting hardware/software and managing IT assets. 5. Excellent problem-solving and communication skills. Preferred Skills (Nice to Have): 1. Experience in cloud computing services (Google Cloud, AWS, Microsoft Azure). 2. Knowledge of Active Directory and user access management. 3. Basic understanding of Linux or Windows server administration. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Monday to Friday Work Location: In person

Job Title CCTV Technician Roles & Responsibilities: Key Responsibilities: Install, configure, and maintain CCTV systems including cameras, DVRs/NVRs, monitors, and related equipment. Conduct site surveys and provide technical recommendations for security system setup. Perform system diagnostics, repairs, and upgrades as required. Ensure proper cabling and power supply setup for all devices. Monitor system performance and conduct regular preventive maintenance. Troubleshoot and resolve hardware and software issues promptly. Coordinate with clients for requirements gathering and training on system usage. Maintain documentation related to installation, configurations, and service reports. Qualification Diploma or ITI in Electronics, Electrical, or a related field. Willingness to travel to client sites. Diploma / Degree Experience 2+ years of experience in CCTV installation and support. Strong knowledge of analog and IP-based CCTV systems. Familiarity with networking concepts (IP addressing, routers, switches). Ability to read wiring diagrams and technical manuals. Job Location Ram Nagar, Coimbatore Contact Karthikeyan Venkataraman Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Schedule: Day shift Work Location: In person

System AdministratorLocation: Bangalore Exp: 3 to 5 years We are seeking a System Administrator with 3 to 5 years of experience to manage and maintain our IT infrastructure. The ideal candidate should have strong expertise in network administration, system security, troubleshooting, and server management , ensuring seamless IT operations. Key Responsibilities: Manage IT infrastructure including servers, networks and cloud systems. Monitor system performance to ensure efficiency and uptime. Install, configure, and upgrade hardware, software and security patches. Troubleshoot technical issues related to operating systems, applications, and network connectivity. Implement and manage cybersecurity measures to protect company data. Maintain backups and disaster recovery solutions to ensure data integrity. Provide IT support to employees for hardware, software and connectivity issues. Collaborate with vendors and IT service providers for procurement and maintenance. Maintain CCTV Cameras and Systems Required Skills & Qualifications: 3 to 5 years of experience as a System Administrator or similar role. Strong knowledge of Windows servers . Experience with network security, firewalls, VPN and antivirus solutions . Proficiency in database management, storage solutions and backups . Hands-on experience with virtualization tools (VMware, Hyper-V, etc.). Good understanding of IT compliance and data protection policies . Strong problem-solving skills and ability to work independently. Diploma / Bachelor’s degree in Computer Science, IT, or a related field (preferred) Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9886151342

Company: Qualcomm India Private Limited Job Area: Engineering Services Group, Engineering Services Group > Gaming Artist General Summary: Job Overview Qualcomm's in-house Game Studio is seeking a skilled technical artist with Unreal Engine experience to work directly with our development team to help create visually stunning PC/Mobile Tech Demos showcasing hardware prowess. Ideal candidate should be able to research & implement art workflows, create suitable tools to meet game production needs. Candidate should help quick prototyping of design ideas using Unreal blueprints, optimizing performance for the target hardware and enforce quality & performance standards set by heads of the department. Minimum Qualifications 7+ years of Gaming/VFX industry experience in the field of Realtime rendering. Demo Reel and technical breakdown showing technical proficiency. Experience optimizing 3D environments, lighting & materials with keen aptitude for visual fidelity. Should posses’ knowledge about Draw calls, Shader complexities, solving material-collision issues. Should know about Particle system creation and optimization techniques. Strong debugging skills, ability to fix and troubleshoot workflow issues in artist software, version control systems, and rendering issues within game engines. Ability to communicate and collaborate with multiple disciplines. Strong ability to work independently. Experience supporting art teams in game development environment. Preferred Qualifications BFA, BA, or Computer Science degree or equivalent on the job experience. Experience working with Particle systems such as Niagara is a huge plus. Game production experience in at least one scripting language such as Python, MEL, Unreal BP or C++. Knowledge of Houdini & it’s Unreal workflow is a huge plus. Experience optimizing art content using profilers such as Unreal Insights or RenderDoc. Experience writing shaders to get the best look within game engine technical limits/constraints. Experience working on AAA games as a technical artist. Experience with 3D graphics related mathematics. Passionate about gaming, well versed in modern game design techniques and best practices. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Education Requirements Required: A BS, MS, Or PhD Degree In An Engineering Or Computer Science Related Field Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Immediate joiners preferred Role- IT Admin Experience: Minimum 4 Years Location: Gurgaon (onsite) Shift- Night Shift Good communication skills. Job Responsibilities: Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through the installation of applications and computer peripherals. Providing IT networks and technical services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customizing the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Send the unresolved issues to the next level of the support team. Ensuring that the client systems are working fine. Creating technical reports and manuals. Keep up with current breakthroughs in computing technology and research its reviews. Other Benefits & Perks •Pick up and Drop Facility ( within 15 KM), •Medical + accidental insurance •Rewards & Recognition Programs- monthly, annually

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role To give our customers the best experience and quick resolution. What you will do Enphase support teams work 24*7 and 365 days a year Candidates will be required to make Outbound calls and set up appointments with Enphase End User Customer for support technician to visit the user’s premises Coordinating with Enphase Field Service Technician to schedule site visits. Assisting other team-members with troubleshooting and/or administrative tasks as needed Candidate may also be required to answer inbound Emails / Chats / Phone calls Enphase customers during assigned hours Candidates must be open to work on weekends and night shifts Documenting all activity in a central CRM/Help Desk software platform Following departmental conventions and procedures Participating in ongoing training/education of industry standards and Enphase product-specific information Professionally represent Enphase via all communications mediums Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual Performing other duties as assigned Conducting remote troubleshooting of Enphase products Troubleshooting, approving, and executing warranty claims Providing pre-sales information about Enphase products Assisting with the activation of new Enphase sites as needed Who you are and what you bring Should be a Graduate – B.E/B.Tech/BCA/MCA/BSC or MSC in Computer Applications German C1 Should have a minimum of 1 year experience supporting customers in Tech Support or Customer Support role. Freshers will not be considered for the role Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers Strong verbal and written communications skills Computer literate (PC skills essential, Mac OS desirable) General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable Exposure to solar/PV-related environments will be beneficial

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Workplace Services Service Desk Candidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz. Windows 7, Windows 8 and Windows 10. Responsibilities Certain responsibilities related to Level 1 Service Desk Support are identified briefly below: 24x7 Level 1 IT Service Desk support through Phone, Chat, Email, Voicemail & Web (Self-service) Provide Incident, query and service request management and monitoring (incl. escalation) Initial remote desktop support, user access management, password reset, Windows and OS support, etc. Review and Maintain internal Service Desk Support/knowledge Base Implement and Maintain self-service/self-help resources and services Report on known outage and service impacts Qualifications we seek in you! Minimum Qualifications / Skills College diploma or university degree in the field of computer science. Preferred Qualifications/ Skills Good communication skills Familiar with ITIL framework. Beginning to intermediate knowledge of administration and troubleshooting of Microsoft Operating Systems viz. Windows 7, Windows 8 and Windows 10. Beginning to intermediate knowledge of installation and troubleshooting of the following software suites: Adobe, Microsoft Office and other productivity suites. Expertise in Active Directory administration, including creation of domain/exchange accounts. Excellent troubleshooting skills. Good interpersonal skills and attention to customer service. Ability to work effectively in a fast-paced environment. Ability to communicate effectively. Ability to effectively prioritize incidents and service requests. Ability to work in flexible hours based on business demands – and on-call support in off business hours and on weekends, as necessary. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 6:08:43 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Summary As a Testing Bot Platform,Rest API at Gainwell, you will be a part of an innovative healthcare technology company with a mission to serve the healthcare needs of our communities. You will use your network testing and network management skills to drive the development of healthcare administration products used, and relied upon, by millions of patients. Most importantly, you’ll have the chance to grow and develop as a professional through our exceptional developmental opportunities. Your role in our mission Show that you’re a real pro as you support creating purpose-built solutions and technologies that help us deliver valuable better health and human services outcomes. Perform vital testing, troubleshooting and analysis of application software for complex technical projects Design, develop, implement, maintain and monitor critical test processes Gather requirements for testing, develop executable test cases and help distribute workload across a team of test engineers Coordinate and collaborate with others to analyze requirements to confirm, establish and communicate the defect-causing problem to the right stakeholders Assist, as needed, in writing proposals to recommend process and programs for clients based on system capability assessments performed Do the math by helping prepare estimates for performing the various activities defined in the test plan What we're looking for Primary Skills: English Fluency (mandatory because bots will be voice-tested), Test Case Development & Reporting, REST APIs & Web Services Testing, Data Mining, Leading Test Results Meetings Secondary skills: Bot development platforms (Kore.AI preferred, Dialogflow, MS Bot Framework, Rasa, etc. a plus) Process : Agile Tools:ADO, Kore.AI Platform, Visio What you should expect in this role Opportunities to travel through your work (0-10%)

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs, ensuring they align with business objectives while maintaining a focus on user experience and system performance. Your role will also include reviewing existing applications for enhancements and providing recommendations for improvements, all while fostering a collaborative environment within the team. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical. - Strong understanding of application design principles and methodologies. - Experience with integration of Microsoft Dynamics CRM with other systems. - Ability to troubleshoot and resolve technical issues within the application. - Familiarity with Agile development practices. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Dynamics CRM Technical. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you’ll do as the (L1- Service Desk): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email. Experience in Core IT Support, Addressing Clients Worldwide (24*7). Experience troubleshooting and configuring desktop hardware and associated peripherals. Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills is must. Ability to multitask well. Real time Ticket creation and documentation. Ability to perform tasks within SLA’s. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the SOP’s / KB’s related to the issue and the relevant details provided by customers. Walk the customer through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements to procedures & KB articles. Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues faster. 24/7 rotational shift. What you will bring to the team: Experience – 0- 0.6 months in IT Support Education – Bsc (IT, Computer) or B.Tech/ BE, BCA, M.Tech, MCA, Msc (Computer) Reporting – Team Lead Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Job Requirements Experience in the following technical areas: . Familiar with Product / sub assembly testing and certification. Knowledge of product regulatory compliance standards. Familiar with IEC/UL 61010-1 standard Shall be familiar with UL certification , CE process. Providing proving product certification solutions to various design team for various metering projects. (UL, NMI, MID, EAC, CE, RCM, FCC & UKCA) Develop a compliance test plan for new products to ensure product compliance requirements are met on a global scale Interface with external test labs for quotation, scheduling and executing required product certification testing with report. Ensure all products are labeled/markings as per certification standards and product specifications are accurately represented in manuals and marketing literature. Supports external customers by addressing requirements for product compliance information. Working on agile based tools like SCRUM and MIRO for presenting the work on daily and weekly basis Key Responsibilities: Establish and conduct compliance tests, perform diagnostic procedures, measure performance, analyze findings, and troubleshoot failures. Document compliance through approval applications, test results, investigative reports, Declarations of Conformity, and maintain a compliance database. Organize compliance programs by preparing timetables, cost estimates, and acquiring resources, including in-house testing and third-party test houses. Collaborate with suppliers and external engineering consultants to resolve technical issues and enhance system features. Ensure certification reports and records are up to date with engineering teams. Support production facility compliance inspections. Investigate and source special equipment, materials, or devices, obtain quotes, and prepare requisitions. Perform other duties as assigned. Work Experience Experience in the following technical areas: . Familiar with Product / sub assembly testing and certification. Knowledge of product regulatory compliance standards. Familiar with IEC/UL 61010-1 standard Shall be familiar with UL certification , CE process. Providing proving product certification solutions to various design team for various metering projects. (UL, NMI, MID, EAC, CE, RCM, FCC & UKCA) Develop a compliance test plan for new products to ensure product compliance requirements are met on a global scale Interface with external test labs for quotation, scheduling and executing required product certification testing with report. Ensure all products are labeled/markings as per certification standards and product specifications are accurately represented in manuals and marketing literature. Supports external customers by addressing requirements for product compliance information. Working on agile based tools like SCRUM and MIRO for presenting the work on daily and weekly basis Key Responsibilities: Establish and conduct compliance tests, perform diagnostic procedures, measure performance, analyze findings, and troubleshoot failures. Document compliance through approval applications, test results, investigative reports, Declarations of Conformity, and maintain a compliance database. Organize compliance programs by preparing timetables, cost estimates, and acquiring resources, including in-house testing and third-party test houses. Collaborate with suppliers and external engineering consultants to resolve technical issues and enhance system features. Ensure certification reports and records are up to date with engineering teams. Support production facility compliance inspections. Investigate and source special equipment, materials, or devices, obtain quotes, and prepare requisitions. Perform other duties as assigned.

Date: Jun 17, 2025 Job Requisition Id: 61544 Location: Bangalore, KA, IN Indore, IN Hyderabad, TG, IN Bangalore, KA, IN Indore, MP, IN, 452001 Noida, IN Indore, IN Hyderabad, IN Indore, MP, IN Pune, MH, IN Hyderabad, TG, IN Pune, IN Hyderabad, TG, IN, 500081 Hyderabad, IN IN Indore, MP, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SCCM Professionals in the following areas : Experience 8-10 Years Job Description Required Skills and Competencies – Senior Workplace Engineer (SCCM & Intune) Technical Skills: 8+ years of experience in endpoint management, with a strong background in SCCM and Microsoft Intune. Proven experience managing hybrid environments (on-premises and cloud-based). Strong knowledge of Windows 10 and upgrade to Windows 11, including installation, configuration, upgrades, and troubleshooting. Expertise in creating and deploying application packages and task sequences in SCCM. Experience with software deployment, OS migration, and patch management. Proficiency in PowerShell scripting for automation and system management tasks. (desirable) Familiarity with Endpoint Analytics, reporting tools, and performance monitoring in SCCM/Intune. Strong troubleshooting skills for software, OS, network, and hardware issues. Understanding of ITIL practices, incident and change management. Experience in international IT environments, with cross-site coordination and multi-time zone support. Soft Skills: Proactive and self-motivated with the ability to take ownership and drive initiatives. Strong analytical and problem-solving skills. Excellent verbal and written communication, capable of coordinating with business units and service providers. User-focused mindset with attention to detail and structured work habits. Comfortable working under pressure and handling multiple simultaneous requests. Team-oriented, collaborative, and supportive of collective team success. Fluent in English (spoken and written); other European languages are a plus Required Technical/ Functional Competencies Required Skills and Competencies – Senior Workplace Engineer (SCCM & Intune) Technical Skills: 8+ years of experience in endpoint management, with a strong background in SCCM and Microsoft Intune. Proven experience managing hybrid environments (on-premises and cloud-based). Strong knowledge of Windows 10 and upgrade to Windows 11, including installation, configuration, upgrades, and troubleshooting. Expertise in creating and deploying application packages and task sequences in SCCM. Experience with software deployment, OS migration, and patch management. Proficiency in PowerShell scripting for automation and system management tasks. (desirable) Familiarity with Endpoint Analytics, reporting tools, and performance monitoring in SCCM/Intune. Strong troubleshooting skills for software, OS, network, and hardware issues. Understanding of ITIL practices, incident and change management. Experience in international IT environments, with cross-site coordination and multi-time zone support. Soft Skills: Proactive and self-motivated with the ability to take ownership and drive initiatives. Strong analytical and problem-solving skills. Excellent verbal and written communication, capable of coordinating with business units and service providers. User-focused mindset with attention to detail and structured work habits. Comfortable working under pressure and handling multiple simultaneous requests. Team-oriented, collaborative, and supportive of collective team success. Fluent in English (spoken and written); other European languages are a plus Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work. Collaboration: Reaches out to others in team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration. Agility: Demonstrates openness to the possibilities that change presents and begins to plan for how role may change. Works with others to prepare for change. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations). Helps others identify their appropriate audience. Drives Results: Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation. Resolves Conflict: Identifies and understands the source of conflict, addresses, and overcomes. Certifications ITIL V4, TOGAF Certified, Cloud Solution Architect At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture