Senior Network Escalation Engineer (TAC Support) Incedo Inc.

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Network Escalation Engineer at A10 Networks, you will play a crucial role in troubleshooting, identifying, and resolving complex product, configuration, and network-related issues. Your primary responsibility will be to assist level 2 support engineering in resolving highly complex networking problems. You will also provide advanced configuration recommendations and assistance in customer deployments. Additionally, you will recreate reported issues in the lab with customers" configurations and topologies, work with various teams to investigate and resolve software and hardware defects, and ensure customer satisfaction with A10's products and services. Key Responsibilities: - Assi...

Posted 1 month ago

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SR Network Escalation Engineer Anisha Global Services

5.0 - 18.0 years

0 Lacs

delhi

On-site

As a Senior Network Escalation Engineer in Pune/Gurgaon, with 7-18 years of experience, your primary responsibility will be to assist level 2 support engineering in managing, troubleshooting, and resolving highly complex networking problems. You will provide advanced configuration recommendations and assistance in customer deployments, as well as recreate reported issues in the lab with customer configurations and topology. Your role will involve working closely with development, QA, and hardware engineering teams to investigate and resolve software and hardware defects. You will also perform verification testing on customer-reported defects, analyze data traces and debug using protocol anal...

Posted 4 months ago

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