1045 Software Support Jobs - Page 9

Role & responsibilities Provide first-level technical support for incidents and service requests through ticketing systems, phone calls, email, or chat. Perform troubleshooting for operating systems (Windows, Linux, MacOS) and software applications (Outlook, MS Office, Antivirus, Autodesk, Adobe tools, etc.). Handle hardware installation, configuration, and troubleshooting of devices (printers, scanners, webcams, headphones, etc.). Support and troubleshoot audio/video conferencing platforms and devices. Diagnose and resolve issues related to internet connectivity, network configurations, and related tools. Utilize remote support tools to resolve user issues efficiently. Manage customer calls...

Role Overview: As a Technical Support Specialist, your primary responsibility is to provide hardware and software support to customers, ensuring quick and efficient resolution of technical issues. You will troubleshoot a variety of devices including laptops, desktops, printers, and servers, as well as software systems such as Microsoft Office and point-of-sale systems. Your role involves capturing customer interactions, documenting them in the CRM database, and collaborating with colleagues to identify trends in customer inquiries. Additionally, you will have the opportunity to escalate potential product issues to the relevant teams for further improvements. Key Responsibilities: - Provide h...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft 365 Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related cha...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years of full time eduaction Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software issues to ensure seamless o...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Red Hat OS Administration Good to have skills : Microsoft Azure IaaS, Infrastructure AutomationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technolog...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Quality Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationSupport the governance framework and ensure compliance with defined policies, processes, and reporting standards.Track and validate alignment of initiatives with business objectives and transformation strategy.Maintain the UXI dashboard, monitor daily UXI scores, and track month-to-month performance.Assist in...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software pro...

start their careers as freshers into Investment banking operations* Any Graduate (BBA/B.com/BAF/BBM/BMS/BE/B.tech)of passing out year 2020/2021/2022/2023/2024 - 2025 can apply for the position Required Candidate profile Notice period:Immediate Joining for 2021-2025 pass students who have completed their graduation & Candidates who will be passing in 2024 2025 (Joining will be post the final mark sheets in place)

Role & responsibilities Design, implement, and manage network infrastructure to ensure optimal performance and reliability. Monitor network performance and troubleshoot issues to minimize downtime and maintain high standards of service. Collaborate with cross-functional teams to understand networking requirements and propose suitable solutions. Evaluate and integrate new technologies to enhance network capabilities and security. Conduct regular network assessments and audits to identify vulnerabilities and recommend improvements. Maintain documentation for network configurations, procedures, and troubleshooting guides to ensure knowledge sharing. Provide support for network-related inquiries...

Job Role Role would require day in day out client interactions over telephonic calls and remote session over any desk or any other remote tool. End to End software implementation: installation, configuration, integration, defining various policies as per the client requirements etc, and get the certification of completion from the client. Train the users functionally and technically on our various softwares aspects. Provide technical support along with basic trouble shooting on L1 Level and provide ad-hoc training to customers who use the companys product, replying to inbound queries. Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on...

Role & responsibilities Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, ...

Department Support Module : QHSE - Quality Health Safety Environment Job Responsibilities Assist JiBes Support Team to provide support to vessels / remote offices related to QHSE modules for office/vessel users. Ability to understand the clients business requirements. Translation of business complexities or issues received to internal functional subgroups and vice versa. Troubleshooting and diagnosing of non-identified and underlying root cause of the issues. Ensure complete compliance of ticketing tools and report metrics daily. Manage user administration for JiBe Internal access rights along with On-boarding of new client's user base. Assist in Data building activities as and when required...

Role Description: We are seeking an MDM Admin/Infrastructure Resource with 25 years of experience to support and maintain our enterprise MDM (Master Data Management) platforms using Informatica MDM and IDQ. This role is critical in ensuring the reliability, availability, and performance of master data solutions across the organization, utilizing modern tools like Databricks and AWS for automation, backup, recovery, and preventive maintenance. The ideal candidate will have strong experience in server maintenance, data recovery, data backup, and MDM software support. Roles & Responsibilities: Administer and maintain customer, product, study master data using Informatica MDM and IDQ solutions. ...

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

-Onsite Technical Support Executive will work with Service Delivery Managers to support Software implementation and operation. -Candidate will be doing follow-ups, monitoring, and new integrations -Install our software by connecting with brand teams Required Candidate profile - Freshers can also apply ( Training will be provided). - Excellent verbal and written comm & interpersonal skills required (This is basically a client facing support role not a core technical job)

MyCargoGate is a fast-growing Swiss company providing a cutting-edge digital solution for customs clearance in the e-commerce logistics sector. Our platform supports international operators in streamlining cross-border shipments, ensuring compliance, and improving delivery efficiency. We pride ourselves on a collaborative, innovative, and supportive work environment. Our IT teams are based in Bangalore and Europe, with an operational presence in New Delhi . We are looking for a skilled and motivated Support Agent (Level 1 & 2) to provide high-quality technical support to our internal users, mainly logistics operators, who rely on our platform for their daily operations. You will act as a key...

What You'll Do We're looking for an enthusiastic Associate Analyst to join Avalara's Managed Implementation team. You will focus on assisting customers with onboarding and product implementation. You'll gain hands-on experience with Avalara's tax compliance solutions while working in a collaborative. What Your Responsibilities Will Be Roles and Responsibilities: Support planning and execution of client implementations. Configure solutions based on customer requirements. Coordinate between our teams and clients for smooth delivery. Troubleshoot and resolve basic issues, escalating when needed. Help with customer training on Avalara products and integrations. Provide support during customer on...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Angular Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges...

Role Overview: As a Desktop Support Engineer, you will play a crucial role in troubleshooting, maintaining, and supporting IT hardware and software to ensure smooth operations within the organization. Key Responsibilities: - Install, configure, and troubleshoot desktop computers, laptops, printers, and peripherals - Provide basic software and hardware support for users - Assist in resolving network connectivity issues including LAN, Wi-Fi, and VPN - Support in the installation and updating of operating systems, drivers, and applications - Respond to technical queries and offer first-level troubleshooting assistance - Help diagnose system errors and address performance issues - Maintain an up...

Responsibilities: * Provide technical support using computer applications with software expertise. * Collaborate with team on tech initiatives within misc industry.

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues ...

Strong experience of L2/L3 Application Support Experience is a Must Evidence of strong experience of IT software support Experience in writing queries in SQL language (for running on Oracle, MS SQL) Basic knowledge in Unix/Linux Shell scripting Experience in monitoring tools (AppDynamics / ITRS / Grafana / Elastic) Must be a team Player, confident and pro-active. Ability to work at pace, under pressure while maintaining the quality. Good understanding of business and operational processes, Capable of Problem / issue resolution, capable of thinking out of the box. Some other highly valued skills include: Evidence of strong experience working within an ITIL Environment Experience in WEB techno...

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...