731 Software Support Jobs - Page 8

Job Title: Technical Support Executive(Accounting) As an Technical Support Executive(Accounting), you will be responsible for handling client queries, tickets, and issues related to the accounting module of the Xoro ERP system. Health insurance Provident fund

As a Senior Engineer in Field IT Support, you will provide a wide range of information technology support services, encompassing connectivity, hardware/software assistance, and comprehensive resolution of Field IT incidents and service requests. Additionally, you will play a pivotal role in supporting and executing Enterprise and Business Unit projects and initiatives. Your core responsibilities will include conducting hardware installations and delivering ongoing support for various devices such as PCs, tablets, printers, and mobility devices. You will be tasked with providing software support and local infrastructure service support including servers, networks, and VOIP systems. Identifyin...

As an IT Admin at Zenith Recruitment & Visa Services, you will be responsible for managing and administering IT systems and networks for our client in Saudi Arabia. Your role will involve providing technical support to end-users, installing, configuring, and maintaining operating systems and applications, as well as implementing and monitoring network security measures to protect sensitive data. You will collaborate with the client team to enhance system performance and efficiency, maintain up-to-date documentation of IT systems and configurations, and assist in the procurement and upgrade of IT equipment. Additionally, you will manage user accounts and permissions, conduct routine audits of...

Software (Tech )Support Engineer We are looking for a highly talented Software Support Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. This is a great opportunity to work with the leaders in the semiconductor industry, who constantly pushes the limits of technology that needs knowledge of SW, HW, and Computing. What you'llbedoing: Function as a technical support Tier for SW issues Contain all field SW escalations that dont require code changes. Independently resolve customer complex issues b...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Amazon Web Services (AWS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performanc...

IT Support Specialist, A CCNA certification or knowledge of Cisco networking devices is highly desirable. Assist in implementation process & documentation. Maintaining IT policies related to network security, data protection, and disaster recovery Annual bonus Provident fund

Provide support hardware, software, networks, and Microsoft 365. Troubleshoot and RCA issues. IT policy compliance Lead cloud services, system upgrades, and network improvements. Handle CAPEX planning for infrastructure upgrades.

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

Need 2 yrs experience in My sql and Sql Database. Experience in Troubleshooting, and Software installation. Special experience in PoS. Client support Peferred candidate profile

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other...

Role & responsibilities Troubleshooting Desktop/Laptop OS Issues Support For Office Standard Software And Internet Client Isolate System Issues Diagnose Standard Software Issues And Report Hardware Issues To Respective Team Installation/ Re -Installation/ Configuration Of Systems, Printers, Scanners Configure Desktop And Laptop as per the standardization Policies Of Customer Installation/ Re -Installation/ Configuration of in Scope Client Software/Applications Troubleshooting Printer/ Scanner Related Issues (Limited To Driver/OS Issues/ Hardware Support Troubleshooting Networking Wireless And Connection Issues Install Antivirus Software and Check Virus Definition Auto Updates and Monitor Ant...

Provide customer support for SaaS software via phone and email. Troubleshoot technical and product-related issues. Explain product features and usage clearly. Escalate bugs and complex problems to relevant teams. Maintain accurate CRM logs

Role Overview: As a Support Specialist, you'll handle Level 1 and 2 support, manage tickets during US nighttime hours, perform UAT and regression testing, maintain client communication, and provide weekly status reports. Key Responsibilities: Level 1 and 2 support, including: Handling ticket intake during US nighttime hours Validating issues, and assigning appropriate severity and priority Triage tickets to resolution and document steps taken to resolve issues or questions Following the escalation process with the engineering team Maintaining communication and updates to clients Updating the ticket with any changes to the status, severity, or state of the ticket Handing off tickets to US bas...

Responsibilities: Manage customer queries via phone, email & chat Provide product & technical support Collaborate with development team on issue resolution Maintain high NPS scores through effective communication Be available to work in night shift Health insurance

1. Hardware and Software Support: Install, configure, and troubleshoot desktops, laptops, and peripherals. Ensure proper functioning of hardware components and resolve hardware-related issues. Install and maintain software applications on desktop systems. 2. Operating System Management: Perform OS installations and upgrades on desktop machines. Troubleshoot and resolve OS-related issues. 3. Printer Support: Diagnose and resolve printer problems, including configuration and maintenance. Provide support for networked and local printers. 4. Customer Service: Deliver exceptional customer service by addressing user issues promptly and professionally. Effectively communicate technical information ...

We are seeking a Product Support Specialist to serve as the first line of support for Prism, our chat-based LLM that acts as a performance marketing analyst and strategist. In this role, you will keep customers unblocked, ensure fast resolution cycle

Microland Limited is looking for Analyst - Tech Support to join our dynamic team and embark on a rewarding career journey Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities: Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives a...

Job Title: Hardware & IT Support Executive Location: Kolkata (Work from Office) Experience: 1+ Years Qualification: Graduate (Any stream) BCA/MCA/B.Tech candidates are NOT eligible Job Overview: We are hiring a Hardware & IT Support Executive with practical hands-on skills in system hardware, operating systems, and networking. The role is best suited for a simple graduate with IT administration experience , not for engineering/technical degree holders. Key Responsibilities: Desktop assembling, Install, configure, and troubleshoot Windows & Linux operating systems . Handle system reboots, formatting, upgrades, and software installations . Manage and troubleshoot LAN, Wi-Fi, and Router issues ...

Skills: * Manage application support team Ensure timely resolution of issues Collaborate with development & operations teams Maintain high customer satisfaction rating Configure applications per business needs Night Shift only.

You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. What You'll Achieve: Resolve customer issues leveraging your technical expertise and act as the primary point of escalation for our external support teams. Reproduce customer issues, perform initial triage and file software defects and feedback with Engineering Work cross-functionally across engineering and product to build processes and manage issues. Develop deep ...

Position summary This position primarily focuses on answering client support tickets escalated by our global client facing level 1 support teams; working closely with Dev, QA, Infra and OPS teams to investigate and troubleshoot complex client support cases. In addition to the usual responsibilities of a client services Analyst, the senior analyst will also help to direct and manage the daily operations in support of the client service Team lead. This could include assigning work, serving as an escalation point for problem solving, and serving as a subject matter expert for overall operational support. This position requires software support experience and familiarity of the finance market is...

Key Responsibilities Provide first-level support for incidents and service requests via ticketing system, phone, email, or chat. Perform troubleshooting of hardware, operating systems (Windows, Linux, macOS), and commonly used applications (MS Office, Outlook, Antivirus, Autodesk, Adobe tools, etc.). Handle installation, configuration, and troubleshooting of IT hardware (printers, scanners, webcams, headphones, etc.). Support and troubleshoot audio/video conferencing devices and platforms. Monitor and troubleshoot basic network and internet connectivity issues, including configuration of network tools. Escalate unresolved or high-priority issues to L2/L3 engineers in line with escalation pro...

Role & responsibilities Communicate with stakeholders and the developer team for new requirements. Verify changes on the UAT server, take proper downtime, and then implement in the PRD server. Knowledge of software integration (e.g., DMS to SAP, SAP to DMS). Should have an understanding of Dealer Management Software (Pre Sales, Sales, Spares, Service, Warranty, CRM, etc. Module) and Lead Management Software . Provide end-user support to end users via email, phone, web, and in person Troubleshoot software and identify root causes of software problems Obtain and log customer feedback for process improvement Business Blueprint Document of software support activities thoroughly, accurately, and ...

As a Full Stack Application Developer, will design, develop and/or re-engineer complex application components, and integrate software packages, programs and reusable objects residing on multiple platforms. An ambitious individual who can work under their own direction towards agreed targets and goals, have the ability to manage change and to work under pressure. Be curious to learn and stay updated with recent technology developments. Be a good team player familiar with Agile methodologies and principles and having experience working in an Agile team. We seek an applicant who will thrive in an open, dynamic, flexible, fun, spirited, collaborative environment; an individual who desires creati...

Role Overview: As a Support Specialist, you'll handle Level 1 and 2 support, manage tickets during US nighttime hours, perform UAT and regression testing, maintain client communication, and provide weekly status reports. Key Responsibilities: Level 1 and 2 support, including: Handling ticket intake during US nighttime hours Validating issues, and assigning appropriate severity and priority Triage tickets to resolution and document steps taken to resolve issues or questions Following the escalation process with the engineering team Maintaining communication and updates to clients Updating the ticket with any changes to the status, severity, or state of the ticket Handing off tickets to US bas...