444 Software Support Jobs - Page 7

Expected Notice Period: 15 Days Shift: (GMT+01:00) Africa/Algiers (CET) Opportunity Type: Remote Placement Type: Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - SoftSolutions! SRL) What do you need for this opportunity? Must have skills required: Communication Skills, Fixed Income trading, ION Trading, SAP SoftSolutions! SRL is Looking for: We are seeking a highly motivated and experienced Head of Support, Delivery, and Operations (HOSDO) to lead our dynamic team. The successful candidate will oversee the provision of first and second level support across our three core trading platforms, manage the delivery and updates of our products, and control operations for both SaaS deployments and client-controlled data centers. Key Responsibilities: Leadership and Management: Direct a skilled team of four in supporting, delivering, and operating our trading software platforms. Ensure effective management and coordination in line with company goals. Training and Development: Continuously develop the team's product knowledge, troubleshooting abilities, and proficiency with internal tools to enhance autonomous operation and client service. Client and Project Management: Oversee the delivery schedules and updates, manage client activities, and liaise with account managers for necessary client escalations. Cost Control: Monitor and optimize operational costs. Propose and implement cost-saving and process improvement strategies across departments. Operational Excellence: Develop, deploy, and refine operational runbooks. Conduct regular operational checks and mock drills to ensure readiness and efficiency. Strategic Planning: Actively engage in the strategic planning of enhancements to support and operational protocols to better serve client needs. Communication and Documentation: Ensure the clarity, accuracy, and timeliness of all communications and documentation sent to clients. Qualifications: Strong and proven experience in managing enterprise software software support & delivery (ideally trading platforms such as ION Trading, Broadway, Valantic, SAP, Banking systems, ERPs) (MANDATORY) Strong background in project management, with a knack for strategic planning and problem-solving. Experience in Capital Markets Customer Service departments of at least 5 years.(MANDATORY) Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and client executives. Technical proficiency with trading platforms or similar financial services software. Experience in managing remote teams and operations. Bachelors degree in Computer Science, Business Administration, or related field. Advanced degree or relevant certification (e.g., ITIL) preferred. Proven English: C1/C2 Personal traits Clear understanding of business value of enterprise software Clear understanding of business value of time, delivery, costs Strong ownership of assigned responsibilities Top-notch oral, written, and interpersonal abilities. We Offer Flexible working hours and a fully remote work environment. Opportunities for professional growth and advancement. A culture that values innovation, efficiency, and collaborative problem-solving.

Company : National stock exchange (NSE) Location : Chennai Job role: L1 engineers Nature of the Job: Apprenticeship Stipend : Rs.12,000 to 16,500 per month Duration : 1 year JD and KRA for the candidates: 1. Provide basic IT support to end users, including troubleshooting hardware, software and network issues under supervision 2. Maintain records of issues resolved and assist in preparing technical documentations 3. Participate in training sessions, hands on projects to gain exposure to real world IT operations and practices Preferred candidate profile - B.E/ B.Tech/ B.Sc Computer Science/ BCA - Fresher - Good communication and interpersonal skills - IT and technical knowledge Interested can share their updated CV at bhavna.sruthi@teamlease.com

Looking for a IT Support Engineer willing to learn or work on Desktop support. Having knowledge on Software and hardware

We are hiring for an exciting career opportunity with one of our esteemed clients a leading 'New York-based manufacturer and exporter of home furnishings'. They are currently looking to hire for the role of Technical Product Support & ERP Optimization to support their back-office operations remotely from India. Position: Technical Product Support & ERP Optimization Location: Coimbatore (relocation required) Work Arrangement: On-site Key Responsibilities: Provide technical assistance and troubleshoot ERP-related issues Conduct internal training sessions focused on ERP optimization and best practices Collaborate with cross-functional teams including product and IT for seamless ERP performance Candidate Profile: We are looking for candidates with strong technical expertise, hands-on experience with ERP systems, and the ability to lead training sessions to enhance internal ERP usage and efficiency. If this role aligns with your career goals, kindly share your updated CV , along with the following details to Arjun on "arjun.g@alpinemanagement.in": Current CTC Expected CTC Notice Period

Job Description: ERP Support Executive | Fresher (Commerce Graduate) Location: Remote ( Work from Home) across Cities : Delhi, Hyderabad and Kolkata. Travel across client locations as and when needed. Salary: As per market standard Openings : Total 6 (2 across each city) Experience : 0-2 Year (Freshers welcome) Company Name- Pretture ( www.pretture.com) About Pretture- Pretture is a leading SaaS ERP Product by KAVworks Technologies Pvt Ltd that works for the Fashion Designer industry. It helps fashion designer brands manage their end to end business, be it Purchase, Production, Sales or Distribution. Over these years, Pretture calls some of the amazing 150+ Indian brands and companies as its clients like House of Masaba, Gaurav Gupta, Rahul Mishra, Raw Mango, Summer House, Dohr, Azga, Outhouse and many more. Founded by Mr. Krishna Tiwari from IIT Bombay, Pretture has been ranked among the top Indian 50 Tech Startups of the country by Yourstory. Job Overview: We are seeking a dynamic and highly motivated fresher for the role of ERP Support Executive. As an ERP Support Executive at Pretture, you will serve as the primary technical and functional liaison between our SaaS ERP platform and clients. Youll ensure seamless usage across inventory, purchase, sales, and production modules by delivering expert remote support, complemented by occasional on-site assistance. The ideal candidate will demonstrate strong communication skills and a foundational understanding of ERP systems. Key Responsibilities: Conduct remote and in-person support for end-users. Respond promptly to support tickets via phone, email, or screen-sharing. Troubleshoot issues related to inventory, orders, sales, purchase and production modules. Develop and maintain user guides, SOPs, and FAQs to enhance user autonomy. Work with product, implementation, and technical teams to understand and resolve issues effectively. Support ERP implementation activities and provide on-site assistance during go-live events to ensure smooth feature rollout and user adoption. Required Qualifications & Experience: Education: B.Com, BBA, BCA, or relevant degree (Commerce preferred) Experience: 0-2 year in ERP support or relevant internships (Freshers welcome) Knowledge & Skills: Basic accounting and business process knowledge (finance, inventory, sales). Strong verbal/written communication in English and local languages. Quick learner and eagerness to learn ERP modules and tools. Proficiency in Excel, MS Office. Strong problem-solving skills and attention to detail. Ability to work independently and in a team- oriented environment, self-starter. Familiarity with remote support tools (e.g., AnyDesk, TeamViewer). Ability to work remotely and travel when needed. Key Attributes: Excellent communication skills, both verbal and written. Strong training and presentation abilities. Detail-oriented with an analytical mindset. Customer-focused approach with a high level of professionalism. Ability to handle multiple tasks and manage priorities. In order to contact us, kindly drop your details at info@pretture.com Regards Team Pretture

IT Support Engineer ERP & Reporting Systems Role & responsibilities Provide technical support and troubleshooting for Udyog ERP, Microsoft Dynamics NAV, and Crystal Reports. Manage ERP user access, configuration, and issue resolution across departments. Design, develop, and maintain custom reports using Crystal Reports based on business requirements. Coordinate with vendors and internal stakeholders for ERP upgrades, patches, and integrations . Monitor system performance, perform routine maintenance, and ensure data integrity and backup . Document technical procedures, FAQs, and user guides for internal reference. Train end-users on ERP functionalities and reporting tools. Preferred candidate profile Bachelor's degree in IT, Computer Science, or related field. 25 years of experience in ERP support , preferably with Udyog ERP and Microsoft Dynamics NAV. Proficiency in Crystal Reports development and SQL-based data extraction. Strong understanding of business processes in manufacturing, finance, or logistics domains. Excellent problem-solving, communication, and documentation skills Experience with Microsoft Dynamics 365 Business Central . Familiarity with Power BI or other BI tools. Knowledge of ERP implementation lifecycle and change management.

Purpose of this Role: This Job Role will be part of the Rajkot Site IT Team and will be responsible for Managing IT Infra Systems, Mfg. Systems Operations Technologies & OT-IT Integration. The purpose of this role is to Enhance IT Infrastructure & Engg IT skills to support plant operations on various existing systems and new projects including designing and maintaining large-scale IT infrastructure. This role will closely work with Site Cross functional teams and Drive Digital & Automation projects implementation across sites. The Responsibility also includes evaluation and upgradation of Existing IT Infra Systems and OT technologies (L1 & L2) for adequacy to meet Compliance requirements as per Industry best Practices & Regulatory Guidelines Job Description & Key Responsibilities: The ideal candidate shall have a proven track record of designing & maintaining Medium to Large scale IT infrastructure for manufacturing organizations. This role requires extensive knowledge and skills in Strategizing - Servers, networking, Information & Data security including Cyber security. Design, Implement, and maintain robust IT infrastructure solutions to support Manufacturing and R&D operations. Oversee the installation, configuration, and management of servers, ensuring optimal performance and reliability. Ensure all IT infrastructure complies with industry regulations and standards, particularly those relevant to the pharmaceutical sector. Shall Manage active and passive networking components, including switches, routers, firewalls, and cable systems. Maintain detailed documentation of IT infrastructure, configurations, and procedures. Implement and maintain information security measures, including cyber security protocols and privacy security standards, to protect sensitive data. Work closely with other IT teams and departments to ensure seamless integration and operation of IT systems. Diagnose and resolve technical issues related to IT infrastructure, providing timely support to minimize downtime. Familiarity with regulatory requirements and compliance standards in the pharmaceutical industry. Shall be Familiar in PLC/IPC Controls Systems for Manufacturing and QC Systems. Shall be able to understand Pharmaceutical Process Systems and their importance on Product Quality & Safety. Should be able to assess Systems gaps related to User Management, Data Backup, Hardware and Softwares (like Windows 8/7/XP) and recommend upgradation Strategies. Should be able to handle IT Budgets OPEX & Capex for projects. Technical & Preferred Skills: Proficiency in server management (Windows, Linux, etc.). Strong knowledge of active and passive networking (LAN/WAN, switches, routers, firewalls). Expertise in information security, cyber security, and privacy security. Knowledge in Pharmaceutical Manufacturing and Quality Process. Exposure on Various IT applications like SAP & other IT application Ability to work in a Cross Functional and Challenging Environment. Capable of Idea generation and Process Improvement Skills. Certifications such as CCNA, or equivalent are desirable. Knowledge of virtualization technologies (VMware, Hyper-V ..etc). Good Project management and exposure to Computerized Systems Validation. Desirable (if any): The ability to read, write and interpret Guidelines and Standards related to GxP systems, Computerized System Validation and Audit Responses. Very good capabilities and experience in people management and stakeholder management. Knowledge in Operational Excellence will be an advantage. Should have worked in a Medium to Large-Scale Pharmaceutical Manufacturing Industry Preferred Experience (Industry/therapy/function no. of years): Should have worked in a Pharmaceutical Manufacturing Industry during last 5 years.

Seeking Fresher Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software & networking required Salary Offered: 25000 Rs Apply now Dial HR Nidhi - 7644825453 Dial HR Pushpanjali -9693890215 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Apply now Dial HR Gulnaz - 9334062188 Dial HR Puja - 9065410298 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs APPLY NOW Dial HR Shamli - 9279711680 Dial HR Neha - 9905338159 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Apply now ! Dial HR Sati - 8800015882 Dial HR Sania - 9279700716 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Handle inbound customer calls Provide accurate information regarding software technical support Resolve technical queries of US/UK customer regarding their software & their concern Basic Technical knowledge req 24*7 shifts Contact: Aarav-7827642775 Required Candidate profile 12th & above Minimum 12+ months of experience in any international Technical process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability 37k in hand Perks and benefits both side cab Incentive Internal job promotions

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2-3 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course Work schedule : Rotational shifts ( 5 days WFO)

WINNING EDGE LEARNING PVT LTD is looking for Software Support Associate to join our dynamic team and embark on a rewarding career journey Provide technical support to software users Resolve application issues via tickets or chat Collaborate with development teams for fixes Document troubleshooting and escalation logs

Role Overview: When its about Customer Success, we hold ourselves to a high standard. In fact, one of our company values is to create a WoW experience for our customers and we are constantly measuring ourselves on it. The goal of our Customer Success team is to Delight (not just satisfy) our customers as often and creatively as possible. To delight our customers, we need to keep getting better everyday - that's where you come in!. We are looking for a product support guru who thrives on providing support through many different communication channels. Youre a great match if you are empathetic about customers technical inquiries and willing to dive deep into the product to troubleshoot and resolve customers inquiries Responsibilities : You will Be the initial point of contact for our customers in resolving technical and application related inquiries. You will understand their inquiries and then Delight them with fast, complete and accurate solutions. Provide Technical Support through many different channels: email, phone, live chat, and forums. Own customers technical/product issues from initial report to resolution. You will constantly communicate with our customers providing regular updates to the customers on the progress made until you see through resolution. Constantly Collaborate with Customers, Engineering, Product Mgmt teams to effectively manage customer inquiries and escalate priority issues when necessary. Become a Pipemonk Product Expert so you can speak and teach intelligently on the value and usage of each part of the Pipemonk system. Also deeply understand every business app that we integrate (for e.g., Shopify, QuickBooks etc). Deliver best practices to customers to help improve their overall automation across various cloud apps and be part of their success story Required Skills : Ideal Candidate will Have excellent customer service skills the ability to carefully listen, be empathetic, accurate, responsive with a strong sense of urgency Have 3-4 years of Technical Support experience (providing support via email, live chat, and/or phone) Have desire to dive deep into the product ; learn it inside out ; and teach the product Have excellent skills in requirement gathering, troubleshooting, and problem solving Be flexible with work hours (between EU and US hours) Have Excellent organisational, written and oral communication skills Have Basic understanding of web-based software ; UNIX ; HTML, XML, JSON

Provide first-level technical support for hardware, software and network issues. Install, configure & maintain IT equipment. Monitor & manage networks, servers, & IT assets Maintain IT inventory and software license records Assist.

Job Title: IT Executive Experience Required: Minimum 1 Year Location: Noida Sec -90 Job Type: Full-Time Job Summary: We are looking for a proactive and technically skilled IT Executive with at least 1 year of experience to support our IT infrastructure and end-users. The ideal candidate will assist in managing day-to-day IT operations, troubleshooting issues, maintaining hardware/software systems, and ensuring network and data security. Key Responsibilities: Provide first-level technical support to users for hardware, software, and network issues. Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment. Monitor and maintain local networks to ensure maximum uptime and efficiency. Support in managing Windows/Mac systems, software licenses, and regular system updates. Handle basic server administration tasks under guidance. Perform regular data backups and assist in disaster recovery operations. Ensure IT assets are updated and properly documented. Coordinate with vendors for hardware/software procurement and support. Maintain CCTV, biometric systems, and other office technology infrastructure. Respond quickly to service issues and requests, ensuring minimal disruption. Key Requirements: Bachelor's Degree in IT, Computer Science, or a related field. Minimum 1 year of hands-on experience in IT support or system administration. Strong knowledge of operating systems (Windows/Linux), networking, and troubleshooting. Familiarity with antivirus tools, Microsoft Office, and remote desktop applications. Good understanding of LAN/WAN networks, firewalls, routers, and switches. Ability to work independently as well as collaboratively in a team environment. Strong communication and problem-solving skills. Willingness to learn and adapt in a fast-paced environment.

Job Summary : We are seeking a detail-oriented and technically proficient Application Support Specialist to join our team. The ideal candidate will have a strong background in user access management, system configuration, and troubleshooting, with a focus on PAM, IAM and allied identity technologies. Key Responsibilities: Act as point-of-contact by providing technical support to Enterprise customers and partners of ARCON. Handles real-time voice-calls and chats with technical queries and adheres to the SLAs Handles email queries and responds in a timely-manner Achieves understanding of ARCON products and gains expertise Applies knowledge and experience along with analytical approach to diagnose and resolve issues in unique and complex customer environments Demonstrated ability to handle escalations and complex incidents with a calm and solution-focused approach. Attempts to provide resolutions on the first interaction with customers Handles multiple cases at the same time with varying degrees of severity Effectively communicates procedural and technical issues to internal and external customers/stakeholders Excellent written and verbal communication skills for troubleshooting, documentation, and collaboration with cross-functional teams. Manages schedule of cases, determines including priority level and negotiating and setting expectations with the customers Assesses the need to engage or escalate to the required resources to handle complex issues/situations Engages with internal teams to prioritize customer requests Proven experience with LDAP and Active Directory configuration, management, and troubleshooting. Strong understanding of network devices and network architecture. Solid understanding of user authentication and authorization mechanisms (e.g., Kerberos, SSO, MFA). Researches on array of topics like operating system (Windows / Linux / Unix, etc) & its fundamentals, Infrastructure technologies, and ARCON products as and when needed Participates in the new product releases to ensure information and training requirements are met to start supporting the new release Engages in ongoing trainings and function/organization development, along with self-learning Creates documentation and support knowledge base to reduce troubleshooting time and drive faster resolution Works towards becoming an SME on a product area and go to guy for an underlying related technology Works in a team with assorted expertise Mentors and assist new technical support engineer and peers to develop skills Comfortable working in shifts Multitasks and works well in a fast-paced environment A keen interest in security best practices, particularly within the context of Identity and Access Management (IAM). AREAS OF WORK: Support -- Helping people use applications by answering their questions and giving information that facilitates correct operation of ARCON products over the phone, chat and / or email. Troubleshooting -- Diagnosing malfunctions in the operation of software. Repair -- Correcting application software malfunctions Required Skills & Qualifications: Experience with IAM systems (e.g., Okta, SailPoint, Microsoft Identity Manager). Experience with network monitoring tools (e.g., Wireshark, SolarWinds, etc.). Certifications in system administration, networking, or security (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate, etc.). Hands on experience across the following core technologies Operating systems - Windows Server/Windows Client / Linux o Expert Level understanding of Windows / Linux Server Concepts Hands on experience in troubleshooting Windows / Linux OS and application related issues Infrastructure technologies - AD, DNS, DHCP, etc Strong foundation of Networking Principles Good to have knowledge of Desktop Operating system - MAC OS, *nix, WIndows o Virtualization Technologies - Vmware / Hyper-V Apache Tomcat and Apache Web Server o Knowledge of computer security procedures and protocol o Remote Deployment Tools like LANDesk, SCCM and other IT landscape Relational DB principles and methodologies - MS-SQL, Oracle Working Conditions: 24*7 shift-Rotational Roster's Off

Provide support to all departments in hardware, software, and network related issues. Configure, install, and maintain IT systems. Configure, install and maintain laptops and workstations. Ensure that there is data security enabled

Roles and Responsibilities Hiring For International and Domestic Call Center Perks and Benefits Salary up to 15k to 35K No Fees Call 9988350971 01725000971 7508062612 9988353971 WhatsApp number 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply

Technical troubleshooting & support for electronics, strong knowledge of computer, mobile devices, and tech products. Ability to diagnose & solve the basis technical issues. •Excellent English & Hindi if interested pls call Priya 8081073001

Provide chat and email-based technical support, troubleshoot software issues, document cases, follow up for resolution, escalate when needed, collaborate with internal teams, and contribute to process improvement and training. Perks and benefits Remote work options, fixed shifts with weekly offs

Knowledge of Finance & Accounts Activities-GST/TDS, Income tax .Exp with ERP implementation environment handling application, data, Platform& infrastructure integration services. Exp applying methodologies for ERP- Priority Software implementations. Required Candidate profile Monthly/QLY/Yearly closing process understanding. Audit Coordination Statutory/Internal Audit

Freshers UG Graduates are welcome to do digital marketing job. You can do Regular MBA through company admission.You will be responsible for developing, enhancing digital marketing side of our company.PG graduates please dont apply.