444 Software Support Jobs - Page 6

We are looking for a proactive and technically sound IT Coordinator for our client to manage and support IT operations across our manufacturing facility. The ideal candidate will ensure smooth IT infrastructure operations, coordinate with vendors and internal departments, and support users on hardware, software, and networking issues. Key Responsibilities: • Oversee daily IT operations and provide user support across the factory and office environments. • Ensure uptime of key manufacturing software, ERPs, and automation systems. • Troubleshoot hardware, software, printer, and network issues in a timely manner. • Coordinate with external vendors for IT support, AMC services, and procurement. • Maintain asset inventory for all IT hardware and licenses. • Manage email setups, shared folders, and user access across departments. • Support integration of IT with production machines, PLCs, or IoT devices (if applicable). • Implement and maintain basic cybersecurity and data backup protocols. • Liaise with senior management to identify IT needs and propose upgrades or improvements. Key Requirements: • Bachelors degree in IT, Computer Science, or a related field. • 3–5 years of experience in IT support/coordination roles, preferably in manufacturing or industrial environments. • Strong knowledge of Windows OS, basic networking (LAN/Wi-Fi), and IT security fundamentals. • Hands-on experience with printers, biometric systems, CCTV, and local servers. • Familiarity with ERPs, industrial software, or automation systems is a plus. • Good communication and coordination skills. • Ability to work independently and manage time effectively. Nice to Have: • Experience supporting Tally ERP, SAP B1, or similar platforms. • Knowledge of industrial IoT or factory automation systems. • Certifications: CCNA, CompTIA A+, or similar (optional but preferred). Reporting To: IT Manager / Plant Head / Director

Looking to a tech-savvy support executive, to help support and manage customer on ecommerce portal. The candidate should be able to effectively organize and update customer information, while also addressing level 1 customer queries.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. As a Customer Experience (CX) Center Support Engineer, you’ll be responsible for providing Root Cause Analysis and triaging critical customer situations. The Support Engineer will help Premium customers on their critical situations and important technical or functional impacts on their UKG end-to-end solutions.The Support Engineer will deliver end-to-end high standard services, guidance, and support for our premium and strategic customers. You will collaborate with key stakeholders across the business to deliver and support innovative and high-quality customer specific proactive checks and provide support to the delivery of Premium Services and Support.The core competence for the Support Engineer will be to provide technical support, diagnosing and troubleshooting UKG solution and integration problems. You will create requirements, build, test, and create documentation that supports the rollout of proactive checks, tools, and methods in collaboration with other Customer Experience (CX) teams.The Support Engineer will need to fully understand the customers solution and business and define adequate customer engagement to ensure customers meet their business requirements in all segmentations (Enterprise, Small and Middle business and customers).Key Responsibilities: Manage and evaluate critical situations including review and sign-off of action plans for all critical customer situations. Handling vague customer situations. Elaborate and sign-off on de-escalation plans. Evaluation of customer solutions and provide specific direction needed on high priority issues for resolution and future prevention. Assist with providing updates on customer status to senior management. Ensure management of strategic customer delivery on software related services and ensure the quality of the customer engagements. Execute on the CX Strategy to drive growth, best practices, margin increases, and customer overall satisfaction. Develop and execute a comprehensive, transformation roadmap that aligns with Global Services vision, mission, strategic objectives and operational risks/issues. Performs other duties and responsibilities as assigned. Demonstrates a premium level of enthusiasm for technology enabled business advancements, clearly articulating to the customer current technology trends including AI, Integration and newest UKG features. Establish and maintain standards, methodologies, tools, templates and best practices for Premium delivery, and Premium Customer Service. Develop mechanisms of factory deliveries and automation models to achieve quick time to value for UKG customers. Long-term view of the business environment and establish the business model and direction to meet the evolving customer challenges on adoption of UKG Solutions.Basic Qualifications: Bachelor’s Degree in Computer Science, STEAM related field or other relevant combination of training and experience 5+ years in a Solution and Software Support for Cloud solutions SQL, Python, or C++ experience 5+ years of experience in providing solution and leading customers to execute on multiple, critical projects simultaneously Ability to travel up to 50%Preferred Qualifications: Proven records on Root Cause analysis, Diagnosis and Solutioning Proven records on latest technologies AI, Data, Integrations and cross technologies Excellent problem solving, collaboration, and communication skills Proven track record of delivering results in complex and dynamic environments, with a focus on customer-centricity, quality, and efficiency Long-term view of the business environment and establish the business model and direction to meet the evolving customer challenges on adoption of UKG solutions. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKGCareers@ukg.com

Responsibilities: * Hardware and software support and installation * Collaborate with other IT groups for seeking resolution of reported issues * Administration, creation, and configuration of accounts in Active Directory * Manage New Employee On-Boarding and Off-Boarding IT activities/permissions/access * Patch Management and Software Deployment * Maintain IT Assets System and Software Inventory * Power Apps, Power Automate, and Share Point Flows * Provide high quality first level support and response to the end user * Complete all task in a timely manner to meet given SLAs * Track tickets status and ensure they are getting attention from other IT groups in timely matter * Collaborate with Technical Support team members to properly manage Stakeholder/customer inquiries and escalate when appropriate * Document solutions for knowledge-base and bring new ideas for innovation and automation excellence * Provide other job duties requested by manager on an as needed basis. Qualifications/Requirements: * University Degree * 1-2 years experience of working on a global help/service desk Level 1 (low level support) and higher support OR * 1+ years' experience technical support level 1 and higher (troubleshooting/problem solving skill) Position requires skills in the following areas as appropriate: * Experience in using helpdesk ticketing system * Preferable candidates should be English language expert (Speak, Read and Write) * Office 365 and SharePoint experience * Strong skills and ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner * Exhibit good general computer knowledge in hardware, software, Networking, Microsoft, and other applications * Great knowledge of IT processes and willingness to constantly update knowledge * Individual contributor, able to work independently * Inbuilt ability to multi-task, working on more than one issue simultaneously Role: IT Support Engineer Department: IT & Information Security Employment Type: Contract Role Category: IT Support Education UG: B.Sc in Computers, B.Tech/B.E. in Computers, BCA in Computers

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other system elements. Maintain and update documentation related to technical issues, resolutions, and system configurations. Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution. Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems. Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices. Test, calibrate, and configure newly purchased hardware. Maintain up-to-date knowledge of computer hardware products and emerging technology trends. Escalate complex or unresolved technical issues to senior staff or management as needed. Ensure high levels of customer satisfaction through timely resolution and professional communication. Qualifications: Proven experience in computer hardware support or technical troubleshooting. In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.). Experience with diagnostic tools and utilities for identifying hardware issues. Ability to troubleshoot and resolve hardware and peripheral problems. Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Strong customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as in a team environment. A+ certification or equivalent technical certifications (preferred but not required). Ability to lift and move hardware components when necessary. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with networking hardware and setup. Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software). Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

Lead a team of Workday Support Analysts and manage day-to-day delivery of support services. Identify opportunities for improved support processes, documentation, and training to drive support efficiency. Provide high quality Workday product support across all Workday HCM modules. 5+ years experience with Workday HCM applications, including 3+ years in team/lead management role. Location:Remote, Chennai, Hyderabad, Ahmedabad, Pune, Kolkata

Provide training, installation & application support for IVD instruments; assist in demos, troubleshoot issues, conduct workshops, and share field insights with R&D/marketing. Required Candidate profile Bachelor’s/Master’s in Chemistry, Biochemistry, Life Sciences, Biotech, Microbiology with 2+ years in IVD support Strong communication & problem-solving skills Must be willing to travel extensively

Industry Domain: Healthcare Information Technology Salary: Negotiable based on experience and location Education Qualification UG, BCA, BBA Graduate with Diploma in Hardware and Networking B.Tech./B.E. Roles and Responsibilities Install Busysoft software applications and assist in implementation and training. Provide timely and efficient support to clients through site visits, phone, email, live chat, and remote desktop. Resolve technical issues and maintain clear documentation of all client interactions. Travel locally, nationally, and internationally as required for onsite support and training. Support sales teams by participating in product demonstrations and query handling. Ensure adherence to support policies and maintain high customer satisfaction. Collaborate with internal teams for knowledge sharing and maintaining support standards. Key Skills Required Strong verbal and written communication skills in English and/or local language. Solid computer literacy and understanding of software applications. Customer-oriented approach with a problem-solving mindset. Team player with good punctuality and work ethics. Willingness to work in night shifts and flexible schedules as needed.

0px> Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5. 00 billion in fiscal 2024. For more information, visit www. amdocs. com In one sentence Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. What will your job look like Provide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications. Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution. Analyze production issues from the business and application/code perspective and outlines corrective actions. Technical focal point with other teams to resolve cross product/solution issues. Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues. Bring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions. Contribute in meeting various SLA s and critical metrics to guarantee that tasks are completed on time and the delivery timelines meet the quality targets of the organization. Onboard new employees and train them on processes and collaboration with team members. Take active role in team building, including technical mentoring and knowledge transfer. Partner with internal/external customers to improve the understanding of customer problems, and verifies that an appropriate resolution has been applied. All you need is. . . Bachelor s degree in Computer Science/Information Technology or equivalent 5 years experience as a Software Support Engineer Why you will love this job: Get a chance to gain valuable experience and wide knowledge of Software integrative systems! Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise!

Recruitment Overview: Position: IT Support Executive Preferred Location: Trichy Experience Requirement: 2 to 3 years in IT support-related roles Roles And Responsibilities : Handling first-level IT support requests Coordinating with the central IT team for escalations Assisting in asset tracking, basic troubleshooting, and user setup Maintaining ISP & Firewalls Company IT policies and SOPs Ticketing system usage and escalation matrix Common troubleshooting procedures Hardware and software support protocols Work Location : Trichy Role : Permanent Interested candidates can share their profiles to - deepanchakravarthi.elumalai@integra.co.in

Collaborate with clients to understand their business requirements and configure software solutions accordingly. Manage end-to-end software implementation, including installation, configuration, data migration, and system testing. Provide remote and onsite training to end-users, ensuring smooth onboarding and adoption of the software. Deliver timely and effective technical support, resolving client issues through calls, emails, or site visits. Coordinate with internal development and QA teams to escalate and track resolution of software bugs or enhancement requests. Conduct user acceptance testing (UAT) with clients and ensure all deliverables meet quality standards. Maintain detailed documentation of implementation processes, client interactions, and technical resolutions. Build strong client relationships through proactive communication and continuous support. Monitor system performance post-implementation and provide optimization recommendations. Stay updated with software updates, new features, and best practices to guide clients effectively. Good Communication skill.

Position: Field Engineer – L0 / L1 Location: PAN INDIA Start Date: Immediate Duration/Engagement Type: 3 Months Contract Salary : 15Kfor Freshers / 20K for Experienced Required Candidate profile Key Responsibilities: Basic IT troubleshooting, desktop/laptop support, hardware/software issue resolution, coordination with backend teams, user assistance.

We are seeking a technically proficient and proactive IT Support Executive to manage and resolve hardware, networking, and surveillance system issues. The ideal candidate will be responsible for maintaining systems and servers across all company locations, ensuring smooth, secure, and reliable IT operations. Roles and Responsibilities: Troubleshoot and resolve hardware-related issues including desktops, laptops, printers, and other peripherals. Manage and maintain network infrastructure, including diagnosing and resolving LAN/WAN issues, ensuring stable and secure connectivity. Install, configure, and maintain CCTV and surveillance systems across all company premises. Perform regular maintenance on servers and systems including OS updates, patch management, performance monitoring, and data backups. Monitor IT infrastructure performance and respond to system alerts and issues proactively. Maintain accurate documentation of all support activities, system configurations, and IT asset inventories. Coordinate with third-party vendors and service providers for issue resolution and hardware/software procurement. Ensure adherence to IT security protocols and data protection policies. Provide remote and on-site support to different office locations as required. Key Skills Required: Strong knowledge of hardware troubleshooting and repair. Hands-on experience with LAN/WAN, routers, switches, and firewalls. Working knowledge of Windows/Linux server environments and system administration. Experience in setting up and maintaining CCTV and surveillance systems. Excellent problem-solving abilities and communication skills. Ability to manage IT operations across geographically dispersed locations. Familiarity with remote support tools and IT ticketing systems. Qualifications: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum 2 years of experience in IT support or a similar technical role. Industry certifications such as CompTIA A+, Network+, or equivalent are a strong advantage.

Reporting to the Head of ANALECs Global QUALITY ASSURANCE AND PRODUCT SUPPORT GROUP, the Consultant is required to provide a high-quality service to the Global Clients. The core focus centers on Client Management and Stakeholder Management. The successful individual is required to work in coordination with the other Business Units in ANALEC (Implementation Consulting, Software Development, Software Testing, Release Team) in order to take complete Ownership of daily challenges and problems given by our clients. Responsible for Logging of Tickets-Taking Complete Ownership of the Tickets logged. Ensuring Total Time taken for issue Resolution is as per SLA while Maintaining the Quality of Resolution. Enjoy Challenging work- The successful candidate must be willing to engage in the investigation of the problem, never giving up until it is resolved. Working as an Account Manager-Takes complete Ownership of the outstanding issues of the Tickets logged for the Assigned Global Customer, working closely with the Implementation Consulting, Software Development, and Software Testing, Release Team etc. for successful, timely and quality resolution of the Logged Tickets. Under MIS reporting, the job holder requires to do a regular and correct updating of the Ticket Tracker sent to the Management on the issues assigned. Interact with the Head of the ANALECs Global Support Group Head and other Stakeholders involved pertaining to the progress of the reported escalations. Requisite Skill Set- The skill set essential for this job is as follows: Good Organization Skills, Detail Oriented, Process Oriented. Good Interpersonal Skills: Teamwork and participation with stakeholders while maintaining independence and discipline in closure of Tickets. Ability to influence and gain co-operative relationship internally with the Departments and externally with Global Customers. Troubleshooting & Problem-Solving Ability to analyze and solve technical problems Basic SQL knowledge to use the Select, Update, insert queries (not essential initially but individual will need to acquire). Basic VBA Macros knowledge to understand the errors/issues required for Ticket Resolution (not essential initially but individual will need to acquire). Excellent Communication skills- Written & Spoken English. Self- starter, works well unsupervised or with limited supervision. Willingness to work in rotational shifts. Work Experience- Candidate must have the following experience and attributes : 2+ years in Technical/Application Support. Experience on Logging and Resolving of the Tickets with Global Clients. Experience of creating Technical Documentation (related to the tickets logged and resolved) Track record to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail. Experience of rapidly learning new software and maintain competency with developing technologies. Experience of On-the-Spot Troubleshooting during a Release Process. Experience of working effectively in a diverse workforce and interacting with International Clients.

for Transportation SpecialistNOC NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Rep: A Trans Rep at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works Outbound operations. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Rep on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from databases using Excel to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Good communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. .Providing real-time customer experience by working in fast pace operating environment. NOTE: This role is predominantly roasted to work in night shift and may change shift to day/noon basis requirement only. About the team Trans specialist will be working a 9 hr shift and will be working on basic tasks like track and trace, customer comms, adhoc booking, cancellation of additional trucks by analyzing the volume patterns, container management etc Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL

We are seeking a highly skilled and proactive IT Support Engineer to manage and support end-user IT systems, audio-visual infrastructure, and office IT operations. The ideal candidate will ensure the smooth functioning of IT services, provide technical support to users, and maintain a secure and efficient IT environment across local and remote locations. Key Responsibilities: Oversee and manage the organizations end-user IT infrastructure, ensuring optimal performance and reliability. Administer and maintain Windows operating systems, ensuring system stability and efficiency. Provide support for end-user devices including desktops, laptops, and mobile devices, ensuring hardware and software are up-to-date. Support and maintain AV systems in meeting rooms and common areas, including setup, configuration, and troubleshooting. Install, configure, and troubleshoot networking devices Provide application support for tools such as Microsoft Outlook, Teams, and other productivity software. Maintain and manage security systems including CCTV and biometric access control systems. Manage Identity and Access Management (IAM) services including user account provisioning, group policies, and directory services (eg, Active Directory). Collaborate with cross-functional teams and communicate technical issues effectively to both technical and non-technical stakeholders. Manage End to end employee IT onboarding which includes to preparation and configuration of new laptop/system, user id creation, configuration, IT induction to familiarized user with companies IT and security policy and IT off boarding which includes asset custody to IT, user id deactivation , Mail backup. Co-ordinate with vendor, procurement and finance team for the IT assets like laptop, monitor, docking station, network devices and peripherals purchase this will include end to end procurement process for IT perspective like purchase request creation, invoice booking and payment release of vendors. Regularly update all the systems on -premise , AWS hosted and site locations and network devices like Firewall, Network switch. Manage and maintain ticketing tool for the daily users tickets using ticketing tools like Manage Engine Service Desk or ServiceNow. IT inventory and license management, regularly review IT inventory and keep it up to date. Demonstrate flexibility in work hours and responsibilities to meet the dynamic needs of the business. Detailed Technical Responsibilities: Help Desk Support Provide high-quality first and second-line technical support to internal users in both local and remote locations. Respond promptly to user queries and provide real-time assistance. Act as the central point of contact for all end-user IT support needs. Hardware and Software Support Ensure proper functioning of hardware components and perform machine repairs, including diagnosing and replacing faulty components. Install, update, and troubleshoot software applications and desktop operating systems. Support all Windows services and desktop applications, including Exchange, Active Directory, and Microsoft Intune. Security and Network Support Educate users on IT security best practices and address security concerns. Install, configure, and troubleshoot telecom and network devices. Participate in the development and maintenance of Active Directory group memberships and security policies. Remote Assistance Provide IT support to users regardless of their physical location using remote access tools. Conduct remote and onsite troubleshooting and escalate unresolved issues to higher-level support when necessary. Training and Documentation Conduct training sessions to improve user proficiency with IT systems and tools. Create and maintain technical documentation, manuals, and user guides. System Maintenance and Imaging Perform regular maintenance and updates to all applications and desktop hardware. Create, test, and maintain workstation images for deployment. Peripheral and Printer Support Configure and support printers and other peripherals in a Windows network environment. Inventory and Asset Management Handle inventory and preparation of new and existing equipment. Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services. Service Desk Operations Ensure all Service Desk tickets are handled efficiently and resolved or escalated as needed. Follow up with users to ensure issues are resolved and service quality is maintained. Continuous Improvement Work with management to improve systems, processes, and user satisfaction. Adapt to changing business needs and contribute to IT strategy and planning. Qualifications: Diploma/Degree, Any graduate Certification in computer hardware and networking 25 years of experience in IT support or a similar role. Strong knowledge of Windows and Linux operating systems. Hands-on experience with AV systems, networking equipment, and end-user support tools. Familiarity with IAM tools and directory services (eg, Active Directory). Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and manage multiple priorities. Experience with ITSM tools and ticketing systems.

ERP/SAP Data Handling Programming & Automation Support Understand, debug, and support scripts in languages like JavaScript or Python. Basic IT Support (Hardware/Software) Troubleshoot issues with printers, desktops Prepare MIS reports

Need min 1yr of relevant experience on paper in International Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon/ Pune(fresher/Experience)/Bengaluru(fresher) 18 months of service agreement Call for more details Priya - 8826383009

Responsibilities: * Lead ERP implementation projects from start to finish. * Provide user training on new software solutions. * Collaborate with stakeholders for successful system integration.

we are looking for Implementation Executive - Mumbai Experience: 2 to 4 years Mandatory skills- SQL Server Preferred Skills:- Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement:- Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only) www.udyogsoftware.com| www.adaequare.com

Experience: 2 to 4years Mandatory skills- SQL Server Preferred Skills: - Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement: - Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only)

We are seeking a well-rounded IT Specialist who can effectively connect the dots between backend development, software usability, and hardware support. provide real-time troubleshooting, and step in whenever hardware, network, or surveillance

Diagnose and troubleshoot technical issues Track computer system issues through to resolution, within agreed time limits Ensure all issues are properly logged Prioritize and manage several open issues at one time

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Natural Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot complex problems, analyzing system performance, and ensuring the seamless operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Document and maintain records of issues and resolutions to enhance knowledge sharing within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Natural.- Strong analytical and problem-solving skills.- Experience with application monitoring tools and techniques.- Familiarity with database management and query optimization.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 3 years of experience in Natural.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We are looking for a Technical Support Engineer to join our growing support team at Gatisofttech. You will be responsible for assisting clients with real-time troubleshooting, resolving software-related queries, and ensuring smooth operation of our ERP, POS, Web, and Mobile applications. This role is ideal for individuals who are passionate about technology and providing excellent customer service. Key Responsibilities Provide technical support via phone, chat, email , or remote desktop tools such as AnyDesk . Respond to client queries in a timely and professional manner. Resolve software complaints and escalate complex issues to development teams if required. Guide users through installation, configuration, and usage of software. Maintain logs of client interactions and follow up until resolution. Deliver training sessions for new clients and users on using the software effectively. Assist in report generation or design when needed (knowledge of data report designing is a plus). Understand ERP / POS systems and help customers optimize their usage. Comfortable with Traveling / Have valid Passport. Required Skills Qualifications Basic to intermediate knowledge of computer applications, Windows OS , and network configuration. Strong analytical and troubleshooting skills for software and system-level issues. Proficient in using remote desktop software like AnyDesk, TeamViewer , etc. Good command over Gujarati, Hindi, and English both written and verbal. Pleasing personality and strong customer service orientation. Background in Software, IT, Computer Applications, or related field is mandatory . Ability to multitask and handle support queries efficiently. Preferred Qualifications Experience with ERP / POS software support or customer-facing roles in IT companies. Knowledge of basic SQL queries, web/mobile app environments , or report designing tools is a plus. Graduates in BCA, MCA, BSc IT, MSc IT, Diploma IT, or related disciplines. Why Gatisofttech Work on real-time support for innovative enterprise software solutions . Friendly and collaborative work environment. Hands-on experience in ERP, POS, Mobile App support and client communication. 5-day working week Friday or Saturday off , Sunday fixed holiday. Celebrations, outings, and team-building activities regularly conducted. Excellent growth path for a long-term career in software support and product consultation.