731 Software Support Jobs - Page 6

Provide support hardware, software, networks, and Microsoft 365. Troubleshoot and RCA issues. IT policy compliance Lead cloud services, system upgrades, and network improvements. Handle CAPEX planning for infrastructure upgrades.

The Position is with a MNC Software co in Gurgaon . The candidate should be Btech BCA/ BBA with 0-2 years of experience Fresher can apply . The candidate should be able to provide remote, proactive system monitoring and support to customers for vendor software issues and application Using ticketing system to maintain and troubleshoot customer's technical issue. The candidate should be good in English spoken and written skills

The Position is with a MNC Software co in Gurgaon . The candidate should be Btech BCA/ BBA with 0-2 years of experience Fresher can apply . The candidate should be able to provide remote, proactive system monitoring and support to customers for vendor software issues and application Using ticketing system to maintain and troubleshoot customer's technical issue. The candidate should be good in English spoken and written skills

-Excellent Oral communication skills. -Good in Excel skills like V-Lookup. -Required someone with experience in Product Support/Software Support. -Application Support, L1 Support, Ticket Raise.

What Youll Do Lead end-to-end technical setup and configuration for enterprise customers. Provide ongoing technical support to ensure smooth operations and customer satisfaction. Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions. Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios. Handle technical queries, including API-related requests, and track resolution progress. Partner with Customer Success teams across regions to align on customer needs and goals. Participate in team meetings to ensure consistent customer support and shared success strategies. Work wit...

As an IT Technician with 3-5 years of experience, you will be responsible for providing hardware and software support, technical support, and network management. Your duties will include troubleshooting technical issues, resolving hardware and software problems, and ensuring the smooth operation of the network. This is a permanent full-time position with day shift hours. The work location will be in person. For further details or to apply for this position, please contact 7018197051. Benefits include Provident Fund.,

Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Interested can...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Red Hat OS Administration Good to have skills : Microsoft Azure IaaS, Infrastructure AutomationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technolog...

IT support queries related to application availability, performance, and maintenance. Technical assistance for desktops, laptops, and printers. Support and maintain 3D printers Troubleshoot and resolve basic networking issues.

Vistex Development Support Analyst will be to coordinate the software issues reported by customers and document the resolutions. This position will have constant interactions with clients. Responsibilities: Troubleshoot issues by replicating, debugging, identifying, diagnosing, and resolving second and third level software support issues Interact with customers to ensure problems are clearly defined Assist customers with issues during software installations and upgrades On-call support during product installation/upgrade of customer systems Learn and understand the application products developed by the business Suggest methods for improving efficiency and service to customers and associates ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software pro...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Quality Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationSupport the governance framework and ensure compliance with defined policies, processes, and reporting standards.Track and validate alignment of initiatives with business objectives and transformation strategy.Maintain the UXI dashboard, monitor daily UXI scores, and track month-to-month performance.Assist in...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft 365 Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related cha...

Roles and Responsibilities: Knowledge in Computer hardware Assembling. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Should be Skilled in Computer Hardware Assembling, OS Installation, Software Support. Traveling to the clients location or connecting via a remote link. Qualifications: Previous experience in hardware assembly, manufacturing, or a similar role is advantageous. Strong mechanical aptitude and proficiency with hand tools and power tools. Ability to read and interpret technical drawings, schematics, and as...

Act as primary point of contact for IT support for Bangalore office with remote support to other offices across India and Singapore. This includes overseeing day-to-day IT operations, including hardware, software, and network management etc. Required Candidate profile Strong background in IT infrastructure, networking, and cloud-based environments Expert in cybersecurity frameworks Expert in Desktop Support, Networking Fundamentals, O365/G-Suite administration

Role Description Technology, Data and Innovation (TDI)objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software appl...

Job Description: We are looking for an experienced IT Helpdesk Executive to provide fast and useful technical assistance on computer systems. You will be the first point of contact for technical support, and must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Roles and Responsibilities: Serve as the first point of contact for users seeking technical assistance over the phone, email, or chat. Diagnose and troubleshoot hardware and software issues. Walk customers through the problem-solving process. Escalate unresolved issues to the next level of support. Provide accurate information on IT products or services. Log ...

Interact with clients, partners, and software developers to provide advice and assistance and achieve customer satisfaction. Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep...

Technical Customer Success Support (Mumbai & Bangalore) Mumbai Suburban, India Job Description Technical Customer Success Support Executive Company Overview Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to optimize their operations and enhance productivity. https://www.adititracking.com/ Job Title: Technical Customer Success Support Executive Industry: GPS / Telematics Location: Mumbai Job Description: We are looking for a Technical Customer Success Support Executive who will help our customers u...

Lead a team of tier 1, 2 and 3 Customer Support professionals who respond via phone/email/chat to customer inquiries Implement and refine processes and procedures for the CSR Monitor CSR metrics & implement initiatives to drive continuous improvement Required Candidate profile Prior experience working in a software support role including at least 5 years of leadership experience managing direct reports Experience supporting Enterprise SaaS applications

As an ICT Engineer at a renowned Company in Saudi Arabia, your primary responsibilities will revolve around designing, developing, and implementing ICT infrastructure to meet organizational needs while ensuring scalability and security. You will be tasked with configuring and maintaining LAN/WAN, routers, switches, and firewalls, monitoring network performance, and troubleshooting connectivity issues. Your role will also involve installing, maintaining, and upgrading computer hardware and software, providing technical support to system users, and efficiently resolving any issues that arise. Implementing security protocols to safeguard data and systems from unauthorized access or breaches, mo...

You will be joining Brand Concepts Ltd as an IT Support Executive based at our warehouse. Your primary responsibility will be to offer hardware and software troubleshooting assistance to ensure seamless system operations and provide ERP-related support. Your key responsibilities will include diagnosing and repairing PC/laptop hardware issues, optimizing system performance, managing networking concerns, troubleshooting operating system errors, updating drivers, handling virus/malware removal, maintaining network connectivity, providing basic ERP support to warehouse users, and ensuring minimal downtime for operations. Additionally, you will be conducting regular system checks to uphold optima...

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...