1048 Software Support Jobs - Page 41

This role will be rotational shifts. Timings are : 13:00 -22:00 07:00 - 16:00 22:00-07:00 During holidays, weekend shifts and night shift are worked from home Summary A Product Support Engineer, will act as a liaison, resolve any emerging problems with product/ services that our customers might face, with accuracy and efficiency. The best PSEs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. Product Support Engineers can put themselves in their customers shoes and advocate for them when necessary. Problem-solving also comes naturally to you. You are confident at troubleshooting and investigate if they dont have enough information to resol...

What we want you to do: - Support and maintain customers who have implemented the Apptio SaaSsolution, resolving customer issues in a timely fashion. - Operational management of clients (e.g. helping loading new data,maintaining and validating dashboard/report outputs, etc...) - Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. - Work as part of our extended support team in a startup atmosphere, doingwhatever it takes to exceed customer expectations. - Use your business and technical analysis skills and knowledge of ITenvironments to solve complex issues and promote best practices. - Collaborate with other departments in the compa...

Oracle Inventory: Service Engineer We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle. Key Responsibilities: Provide L1 support for organization and Location Configuration Mange Oracle Receiving and recipient Accounting issues Deliver Month-end/Quarter-End support services Triage and prioritize incoming oracle inventory management tickets Perform initial assessment of reported system issues Route complex problems to appropriate support team and on-calls Troubleshoot and resolve Oracle inventory issues or route to appropriate teams Document solutions and knowledge base articles Monitor tickets queues a...

Roles and Responsibilities Candidate should be comfortable with: 24*7 shifts with rotational weeks off Comfortable to work in night shifts Excellent communication skills Experience in any international voice process is a must. Immediate joiners will be preferred. Desired Candidate Profile Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all patients Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues patients present Ability to concentrate follow patients issues without distraction to resolution Good composition skills ability to compo...

Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Quality Management Good to have skills : Quality ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role is responsible for understanding and delivering client & customer requirements in terms of Quality and Performance.1. Knowledge of Transaction Monitoring Process2. Candidate should have good Communication skills.3. Ability to provide effective feedback and coaching to improve i...

You'll ensure the quality and reliability of our software through thorough testing. Responsibilities include evaluating software processes, creating test strategies, and executing test plans to identify and address defects before product releases.

Ability to understand the technical issues raised by clients, reproduce them, troubleshoot and reply to clients promptly. Should have the ability to prioritize and respond promptly to clients independently in written English.

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software products. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide insights to improve product quality and user experience. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support fo...

Job for Naukri Testing: IT Support Engineer Position Summary We are searching for an IT Support Engineer to join our team! You will use your hands-on IT expertise within a team engaged in providing hardware and software support to Lionbridge employees in the Americas region. You will assist your colleagues by providing escalated support of hardware and software assets and inventories; providing escalated support for desktops and laptops, as well as limited providing support for servers and networking equipment. In addition to support, you will be a part of project teams for implementing new technology. What You Will Do: Follow and build on policies revolving around accounts and onboarding pr...

Mutt have experience in Server Hosting, Clod Hosting, Web Hosting. Basic programing Knowledge in HTML, C, C++ & Java. Website Maintenance and Cloud Computing.

We are seeking an experienced and proactive IT Manager to oversee the organizations IT infrastructure, covering both hardware and software domains. The ideal candidate will ensure the smooth operation, security, and scalability of systems, while leading the IT team in delivering efficient technical support and innovative solutions. Key Responsibilities: Plan, implement, and maintain all hardware systems (servers, desktops, laptops, networking devices, printers, etc.) and software applications (ERP, CRM, productivity tools, etc.). Manage IT infrastructure, including LAN/WAN, firewalls, routers, switches, storage, and backup systems . Oversee system upgrades, installations, configurations, and...

We are seeking an experienced and proactive IT Manager to oversee the organizations IT infrastructure, covering both hardware and software domains. The ideal candidate will ensure the smooth operation, security, and scalability of systems, while leading the IT team in delivering efficient technical support and innovative solutions. Key Responsibilities: Plan, implement, and maintain all hardware systems (servers, desktops, laptops, networking devices, printers, etc.) and software applications (ERP, CRM, productivity tools, etc.). Manage IT infrastructure, including LAN/WAN, firewalls, routers, switches, storage, and backup systems . Oversee system upgrades, installations, configurations, and...

PERMANENTLY REMOTE opportunity to work with Aditri Tech World, subsidiary of Apple Cinemas as a Software Support Specialist Do you have excellent spoken and written English skills?Great with communication?Are you available immediately to work in night shift?Then you are in the right place! Responsibilities: Expert level working with computer applications including MS Excel, Word, PDF. This job includes helping and supporting Corporate finance office team by classifying, reconciling day-to-day expenses accordingly. Help Corporate finance team run monthly reports as directed. Follow up with vendors to get Invoices and sort them accordingly. Provide product support to clients. Skillsets: Very g...

The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Lev...

Roles and Responsibility As a member of the Quickbase software quality engineering team, you will contribute to the automated testing of our next generation platform. You'll join a team that is passionate and dedicated to ensuring we deliver a product of the highest quality to our customers. This role will give you an opportunity to bring your skills and experience to our organization and make contributions that help us meet our quality needs. We also have a great learning environment that will allow you to expand your quality skills and expertise over time. Main Responsibilities Develop automated tests across the technology stack and to support the different types of quality testing needs (...

CSE profile starts with handling client query related to generalize accounting software. Require to provide telephonic or online support for software installation, training on the software and other routine queries including accounting queries. Provide client support while trouble shooting like printer setup query etc. Handle complaints or objections if any and report or escalate the same to the next level for further solution. Handle frequent reviews and follow-ups with clients as per need. Collaborate with team members to achieve better results.

•Strong communication skill •Installation, diagnosis, troubleshooting, resolution of hardware, software, network/system issues-Windows&Linux environments. •exp with configuring routers and access points,addressing/subnetting,OSI model, switches, hub

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned Job Description You should have excellent writing and communication skills. You should also be a self-motivated...

Build strong relationships with Clients through excellent communication Manage client queries and provide technical support via chat, phone & email on Products Ensure timely resolution of issues after sales service Required Candidate profile Min. 1 yrs exp. (Graduate) Good communication, troubleshooting & problem solving skills Voice/ Blended Support exp. preferred Excellent Communication Perks and benefits PF Medical Insurance Performance based Incentives

Responsibilities Installation & Maintenance of Computerized systems that include software, hardware, instruments, equipment and accessories. Supporting and supervising third party installation and maintenance of computerized systems that include software, hardware, instruments, equipment and accessories. Management of user accounts related to computerized systems as per latest version of SOP. Holding administrative rights related to all computerized systems. Preparing of SOP for computerized systems and software. Maintenance and Monitoring of servers, routers, switches, networking equipment. Periodically audit the desktop /QC instrument connected systems to ensure proper use of technology. E...

Good knowledge of SQL (Schema, DDL, DML) and Linux. •Deploy services in multiple environments (UAT, Pre-Production) and creating new environments.•Perform daily monitoring of services and report issues immediately to SPOCs Required Candidate profile Understand the application deployment, how services communicate with each other, the database core tables.Perform daily End of Day and Start of Day process and bring up the UAT, Pre-Prod systems

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expe...

Job Role: Customer Support Specialist - SaaS product or application only! Location: Client Location - Gurgaon/Gurugram (Delhi NCR) Experience: 3-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field) is preferred. Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Delhi-NCR. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addres...

Software business Req Doc.Mediate b/w Data&customer team.Alert watch & Report.Create Figma design,Dev approval.App test.Wireframing.Manage portal,Laptop,Storage,Google License,Network.Set up email, database server. Handle AWS for devices. Required Candidate profile Software Business Analyst, Work Exp 1.5-2 Years. BCA. B.E, B.Sc-Comp, Cloud watch

Roles and Responsibilities Provide technical support to end users through phone, email, or in-person visits. Troubleshoot hardware and software issues using various tools and techniques. Manage tickets from creation to resolution, ensuring timely closure of incidents. Collaborate with other teams to resolve complex technical issues that require escalation. Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring. Desired Candidate Profile 4-6 years of experience in IT support engineering or related field. B.Tech/B.E. degree in Any Specialization (Mandatory). Strong knowledge of networking fundamentals including TCP/IP protocols. Proficiency in ...