1048 Software Support Jobs - Page 35

Responsibilities: Monitor and maintain Linux server performance, availability, and health. Manage OS/software installations and updates (CentOS 6/7). Implement security tools and follow change management policies. Provident fund Flexi working

Responsibilities: Provide desktop support with MS Office proficiency. Install software solutions & troubleshoot issues via phone, email & chat. Maintain customer relationship through Follow-ups. Handling Enquiries. Generate Leads through Cold calling

Role & responsibilities Collaborate with educational institutions and internal stakeholders to gather, analyze, and document business processes and system requirements. Define clear project objectives, scope, and deliverables in alignment with business goals. Conduct training sessions and provide ongoing user support during and after system deployment. Monitor project milestones and progress using appropriate tools; ensure timely escalation of risks and issues. Prepare project reports and dashboards for internal review and client communication. Continuously identify opportunities to improve project efficiency and delivery processes. Prepare detailed documentation including business rules, da...

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements.

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements.

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, ...

Need MIn 7+yrs exp in Process Training & Min 1+yr exp as a Manager Training from Technical Support Voice Chat Process BPO. Handled a team of Training Team Leads and Trainers Fluent English US Shifts Call 8447780697 send CV monu@creativeindians.com

GreyOrange seeks a talented and motivated TSE to support external customers for warehouse automation industry products. He will provide level 3 support for allocated product lines per decided SOPs. You are also responsible for sharing knowledge within the client service team and relevant feedback with R&D. Responsibilities: * Responsible for efficiently handling and resolving technical issues passed on by L2. * Ensure timely and effective action as per decided workflow basis priority and severity for each ticket. *Should ensure maximum issues are resolved without L4/R&D involvement. *Should ensure adherence to committed SLAs for each reported issue. *Should follow ticketing SOPs and ensure t...

Job Title: Technical Support Executive Location: Kamakshipalya, Bengaluru-560079 Department: Administration / Operations Reports To: Office Manager / Facility Manager Contact: Amulya S (HR Recruitment Manager) Mobile: +91-7026683267

Good understanding of ERP software implementation & support, Training Good functional knowledge of ERP processes / communication and Client handling skills. ready to travel. should have worked for impel. in MFG companies. Loc: Bangalore , Kolkata

Job ID: 199107 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) In one sentence Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. All you need is... Bachelor s degree in Computer Science/Information Technology or equivalent. 5+ years experience as a Software Support specialist. Experience in unix, database & shell scripting. Should have an experience in Kubernetes, Kibana. Should have a knowledge in Team Management. What will your job...

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficien...

Job Information Job Opening ID ZR_1723_JOB Date Opened 14/03/2023 Industry Technology Job Type Work Experience 6-10 years Job Title .Net Full Stack Developer City Pune Province Maharashtra Country India Postal Code 411018 Number of Positions 1 Roles and Responsibilities: Support the software and cloud related development for various products. Support and resolve any customer issues in priority. Work with development teams and product managers to ideate software solutions. Build the front-end of applications through appealing visual design. Develop and manage well-functioning databases and applications. Test software to ensure responsiveness and efficiency. Essential Skills Required: 5.5 year...

Job Information Job Opening ID ZR_1939_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Technical Writer City Noida Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 4 You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetin...

Supporting customers over Voice/Mail/Chat Resolving customer queries Updating customer about changes Technical knowledge of Mobile Software Building customer relations Managing technical escalations

Role & responsibilities Providing inputs to the team leads for the status update calls with the key stakeholders from the client side Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis Provide technical assistance via phone, email and WebEx to clients, across the globe for eProcurement tools Proactively communicate issue status in a timely way to the clients and the management. Take ownership of issues until they are successfully resolved. Ensuring the timely resolution to meet our Service Level Objectives (SLOs) Answering inbound calls of clients as per the SLA`s and ensure resolution on callfirst fix Making...

Roles and Responsibilities Candidate should be comfortable with: 24*7 shifts with rotational weeks off Comfortable to work in night shifts Excellent communication skills in English speaking. Experience in any international voice process is a must. Immediate joiners will be preferred. Desired Candidate Profile Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all patients Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues patients present Ability to concentrate follow patients issues without distraction to resolution Good composition sk...

Key Responsibilities: Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits. Train clients on software usage and best practices. Collaborate with the development team for escalated issues and ensure timely resolution. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: Strong problem-solving and communication skills. Familiarity with common software systems and technical troubleshooting.

Provide Tier 13 technical support for Epicor ERP (e.g., Kinetic or E10). Troubleshoot system errors, perform root cause analysis, and resolve technical issues in collaboration with internal teams and vendors. Develop and maintain BAQs, BPMs, Dashboards, and Reports using Epicor tools. Utilize DMT for data imports/exports and manage user permissions and security roles. Customize modules using Epicor Application Studio, C#, and .NET, where needed. Write, modify, and optimize SQL queries and SSRS reports. Monitor system performance, schedule maintenance, and deploy patches or updates. Assist with ERP implementation tasks, upgrades, and post-deployment support. Document support processes, system...

Role & responsibilities This role requires the team member to follow established guidelines, responds to inquiries through various methods of contacts, processing or request procedures, systems status and network connectivity, and a variety of basic to moderately complex applications and hardware /software problems. Records inquiries, and repair / service requests. Resolves or directs request to appropriate technical area or vendor. Tracks status and follows up to ensure client satisfaction. Escalates to or consults with next level support when solution is unclear. Reports problems with procedures and suggests improvements. Identifies possible alternative solutions for problems, escalates so...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Account Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of formal education Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and acting as a software detective to ensure smooth functioning of the systems. Roles & Responsi...

Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations...

Job Title : IT Manager Job Summary: We are seeking an experienced IT Manager to lead and manage the hospitals IT infrastructure and systems. The ideal candidate will ensure smooth and secure operation of technology services, align IT with hospital goals, and uphold healthcare compliance standards like HIPAA. Key Responsibilities: Manage hospital IT systems, servers, networks, and medical technologies. Ensure cybersecurity and regulatory compliance (e.g., HIPAA). Lead IT projects including software implementation and infrastructure upgrades. Oversee IT budgets, vendor contracts, and procurement. Provide training and support to staff on IT tools and systems. Supervise and guide IT team members...

Preferred Skills: • Experience with ERP systems and manufacturing processes. • Certifications in SAP Business One, Salesforce, or SQL Server are a plus. • Implement and customize SAP Business One to meet organizational needs. • Analyse existing business processes, identify bottlenecks, and optimize workflows in SAP Business One. • Provide training and ongoing support to ensure effective system utilization • Manage HRMS software to streamline HR processes. • Provide technical support and training for HRMS users • Provide technical support for hardware and software issues • Diagnose and resolve technical problems with desktops and peripherals. • Maintain documentation of support procedures and...

Role & responsibilities Able to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. Supporting to hardware team. He is responsible to maintain timing for all respective station. Able to troubleshoot hardware problems, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware & networking knowledge. he can able to maintain computer hardware. Ready for travelling in Maharashtra. Able to troubleshoot hardware problems, software i...