1048 Software Support Jobs - Page 34

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Natural Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems operate smoo...

Dear Candidate, We are hiring a Software Release Engineer to manage the packaging, deployment, and release processes for enterprise applications. The role ensures that software is delivered efficiently, reliably, and with minimal disruption. Key Responsibilities: Coordinate and manage software builds, deployments, and release cycles. Automate release workflows using CI/CD pipelines. Monitor releases, rollback plans, and deployment health metrics. Work with development, QA, and operations to align on release requirements. Maintain release documentation and compliance with change management. Required Skills & Qualifications: Experience with release management tools (Jenkins, GitLab, Bamboo). K...

provide 1st level support for s/w apps, responding to queries via email, phone,in-person. Diagnose & resolve s/w issues, escalating complex problems to senior support. Maintain IT inventory including desktops, laptops, printers, networking equipment. Required Candidate profile Bachelor’s Degree in Comp Science, Information Technology, or a related field. 1yr of exp in s/w & IT support roles. understanding of networking concepts (IP, DNS, DHCP, VPN).Exp in ticketing Systems

About the Role: We are looking for an experienced Customer Support Lead to manage and enhance our application support operations for our SaaS-based product. This role requires a professional who has worked in B2B environments, handled corporate clients, and is capable of managing both customer escalations and a growing support team. The ideal candidate should be customer-obsessed, tech-savvy, and commercially inclined. Key Responsibilities: Application Support: Serve as the primary escalation point for resolving complex technical and functional issues related to the SaaS application. Troubleshoot and coordinate with internal teams to resolve product-related issues promptly. Maintain deep kno...

Role & responsibilities The Software Applications Engineer, Staff, as part of our Technical Support Team, will be responsible for resolving customer problems. In this role and will work closely with R&D and technical support staff to provide high-quality support to our customers. You will be the Single Point of Contact for many of our strategic customers. You will be the customers trusted advisor and advocate, understand the customers environment and business goals and work closely with the account team when needed. On a typical day, an Applications Engineer will be primarily responsible for solving customers cases through a variety of customer contact channels which include telephone or ema...

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Technical Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp only if you have Tech support process exp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Job Title- Technical Support Engineer Job Description We are looking for a Technical Support Engineer with a strong understanding of SaaS platforms and excellent troubleshooting skills to join our support team. In this role, you will serve as the first point of contact for our Client/Customers; helping to resolve technical issues, answer product-related questions, and ensure a high level of customer satisfaction. Preferably well versed with handling calls, emails, web tickets and chats from B2B customers . Must have prior experience in providing support for any software product (mobile app or web-based portal Good understanding of basic software concepts like front-end, back-end, API, GUI, W...

Job Description Experience : 1-2 years Desktop support engineers provide support for users of computers and software systems. They provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance. They also answer on-the-spot inquiries from users. Mandatory Skills TROUBLESHOOT DESKTOP / LAPTOP HARDWARE Skills to be evaluated on TROUBLESHOOT DESKTOP / LAPTOP HARDWARE

Behavioral Skills Email etiquette Communication skills Critical thinking and problem-solving skills Achievement/Performance oriented Effectively address software requirements of the Bank pertaining modules, Collections either through development of in-house software or through customization of external software and its subsequent testing, implementation. Provide technical expertise to the application development and testing team Plan and finalize the new IT projects/initiatives based on business requirement, work closely with project delivery team for presenting project proposal to departments/National Leadership Team and seek approval for implementation. Design and prepare broad implementat...

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline op...

Marketing Administrator We re on the hunt for a tech-savvy, detail-obsessed Marketing Administrator in Hyderabad. Come and join our Marketing team and be the data powerhouse behind our global campaigns! About the role: We re looking for a proactive and detail-driven Marketing Administrator to join our high-energy Marketing team in India. If you re ready to play a key role in powering our sales and marketing success - and grow your skills in a fast-paced, global tech company - this is the opportunity for you! This is a full-time opportunity based in our modern Hyderabad office, supporting our fast-growing international team so come and join our friendly office family! What you ll be doing: Yo...

Job Role : Customer Support Manager - SaaS B2B Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 4+ Years in Team Management. ** SaaS-B2B Customer Support Experience is mandated. **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a stron...

Duties and Responsibilities Assist in the analysis and evaluation of IT solutions to meet organizational needs. Collaborate with cross-functional teams to implement software solutions effectively. Provide support and training to end-users on IT software applications. Monitor and report on the performance of IT solutions and software. Participate in project planning and execution to ensure timely delivery of IT initiatives. Qualifications and Requirements Bachelor's degree in Information Technology, Computer Science, or a related field. 1-3 years of experience in IT solutions and software development. Strong understanding of software development life cycle (SDLC) and project management method...

Job Role: Customer Support Specialist Work Location: Client Location - Gurgaon Experience: 2-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field). Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Gurgaon. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addressing their technical concerns, managing conflicts effectively, and ...

We are looking for Senior Technical Program Manager, to join NVIDIAs Solution Engineering team. In this role, you will work on one of our key Automotive projects. Youll find the work exciting, challenging, and meaningful. You will provide the leadership for the software support team, guide the direction of the program and coordinate with other internal teams, as well as tracking and managing program deliverables. NVIDIA gives automakers, Tier 1 suppliers, automotive research institutions, and start-ups the power and flexibility to develop and deploy breakthrough artificial intelligence systems for self-driving vehicles. What youll be doing: Focus on a new project, developing the next generat...

TECHNICAL SUPPORT MANAGER Location: GOREGAON (Mumbai) About the role: We are looking for an individual with excellent technical skills and 4+ years of experience from technical background. About the company: The company is well-established as a Developer and Supplier of an advanced range of Taxation & HR related software products since 2004, and is a customer driven IT Company offering systems integration solutions in the Indian market. The company has worked on internet technologies to accelerate client requests and data processing over the Internet. It is a software development house with strong management and software development processes and state-of-the-art infrastructure. Main Respons...

Equence Technologies is looking for a proactive and detail-oriented Technical Support Executive with 12 years of experience in the CPaaS industry. The ideal candidate should have hands-on experience in supporting communication channels such as SMS, Voice, RCS, WhatsApp, and Email. You will act as the first line of support for our clients, ensuring seamless issue resolution and delivering exceptional customer experience. Key Responsibilities: Serve as the primary contact for customer inquiries via email, phone, or ticketing platforms. Troubleshoot and resolve customer issues related to SMS, Voice, RCS, WhatsApp, and Email services. Monitor and track delivery/reporting issues using dashboards,...

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficien...

Application Support Executive Purpose Person will be part of the Application Support Team. providing telephonic and email support to OpportuneHR customers. Skills required Customer Support handling, Oral and written communication skills Excel SQL will be preferred HRMS domain knowledge preferred Experience One year experience on any ERP type software support to customers / users

Service Engineer / Sr. Service Engineer Software Support, Pune Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Service Engineer / Sr. Service Engineer Software Support, Pune Atlas Copco (India) Private Ltd. Date of posting: Jun 6, 2025 Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our incl...

You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent writing and communication skills. You should also be a self-motivated problem solver ...

Consistently dependable and punctual, follows through on commitments, and provides clear, evidence-based explanations for decisions, earning the respect of teams and colleagues Takes ownership and accountability for actions and decisions, uses persuasiveness to inspire others, and remains focused on driving results HIS, RIS, ERp, and Medblaze application support EMR implementation and IP and OP User application access forms Frequent rounds Interaction with respective doctors fir EMR and other support

Provide first-line software support via chat, email, or phone. Troubleshoot issues, guide users, document cases, test features, create support content, gather feedback, train users, and give client demos via Google Meet. Required Candidate profile Bachelor's in IT/CS/Business. Min 1 year experience. Strong communication, problem-solving, multitasking. Knowledge of software, troubleshooting, ticketing/CRM tools a plus.