1048 Software Support Jobs - Page 26

Providing technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone, and other electronic mediums. Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues. Work with the internal teams and the clients to take follow up of the incidents and get the things done. Logging client queries using service management tools to record each & every query. Detect, record, and classify the incidents & provide initial incident support. Investigate, prioritize and diagnose the incidence based on impact & urgency. Resolve incidents and recover service as per agreed service levels & close the incidents. Maintain ownership, mon...

Role & responsibilities 1. Provide technical support to end-users regarding hardware, software, and network-related issues. 2. Diagnose and resolve technical problems in a timely and efficient manner. 3. Install, configure, and maintain computer systems, peripherals, and software applications. 4. Set up and troubleshoot network connectivity, including LAN, WAN, and wireless networks. 5. Identify and troubleshoot problems related to cabling, connectivity, hardware, and replace faulty hardware. 6. Perform patch management and monitoring on server operating systems and desktop operating systems. 7. Install, update, configure, fine-tune, and troubleshoot software products on servers, desktops, t...

We are looking for a PTC Creo Specialist to provide expert-level technical support for our Creo (Pro/ENGINEER) software solutions. As a Technical Support Engineer, you will troubleshoot complex CAD issues, optimize modeling workflows, and ensure customer success with PTC's product suite. The ideal candidate has hands-on Creo experience, strong mechanical design knowledge, and a passion for solving challenging technical problems. Key Responsibilities Technical Support & Troubleshooting Resolve 90%+ of Creo-related cases within SLA (24hr for critical issues) Diagnose and fix: Modeling failures (feature regeneration, import/export errors) Assembly constraints and mechanism design issues Drawing...

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the o...

As a member of Data & AI Upgrade Tiger team, you will assist clients with upgrading their deployment of Cloud Pak for Data by working in partnership with IBM CSM (Client Success Manager) and, where applicable, Expert Labs, IBM Consulting, or other teams. The objective is to ensure a smooth upgrade for clients through high quality of planning and execution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The ideal candidate should have strong technical skills on Cloud Pak for Data which is a Data and AI platform on top of Red Hat OpenShift Container Platform and a passion to work challenging customer projects. Following ar...

Handle inbound customer calls Provide accurate information regarding software technical support Resolve technical queries of US/UK customer regarding their software & their concern Basic Technical knowledge req 24*7 shifts Contact: Aarav-7827642775 Required Candidate profile 12th & above Minimum 12+ months of experience in any international Technical process Excellent verbal communication skills with a clear and professional tone Strong problem-solving ability 37k in hand Perks and benefits both side cab Incentive Internal job promotions

As a Customer Support Specialist, your primary responsibility will be to respond promptly to customer inquiries through various channels such as phone, email, chat, or ticketing systems. You will troubleshoot and resolve functional and technical software issues by identifying root causes and providing effective solutions. Additionally, you will guide users with clear, step-by-step instructions to resolve issues and enhance product usage. Your role will also involve assisting customers with installation, setup, configuration, and general use of our software products and supported third-party solutions. You will monitor application performance, report bugs, or recurring issues to relevant inte...

Looking for a Software Support Engineer (1 to 3 yrs exp) to implement, train, & support web applications. Must have strong troubleshooting, documentation, Hindi/English communication, and remote support skills. Experience HTML/IIS/SQL will be a plus. Sales incentives

Surat, Gujarat (Preference to candidates from Nanpura or within 20 km) 0 2 years Office Hours: 10:00 AM to 7:00 PM (5 Days a Week, Sunday Holiday) Immediate joiners preferred About the Role We are looking for a Technical Support Engineer to join our growing support team at Gatisofttech. You will be responsible for assisting clients with real-time troubleshooting, resolving software-related queries, and ensuring smooth operation of our ERP, POS, Web, and Mobile applications. This role is ideal for individuals who are passionate about technology and providing excellent customer service. Key Responsibilities Provide technical support via phone, chat, email , or remote desktop tools such as AnyD...

Position Overview: As an Application Engineer (AE), you will play a vital role in providing exceptional pre-sale and post-sale support for Electronic Design Automation (EDA) tools, specifically focused on Schematic Entry, PCB Design, and Libraries used in printed circuit board (PCB) development. You will collaborate closely with high-profile customers, delivering technical expertise and ensuring their success through various support channels. Key Responsibilities : Pre-Sales Support: Actively engage with customers to understand their success criteria and tailor solutions that drive customer satisfaction. Deliver compelling presentations and product demonstrations to prospective and existing ...

Ability to understand the issues raised by clients, reproduce them, troubleshoot and reply to clients promptly. Should have the ability to prioritize and respond promptly to clients independently in written English.

1 to 5 years of experience in Application Support Strong understanding of application architecture, databases (SQL), and troubleshooting techniques Familiarity with ticketing tools (JIRA, ServiceNow,BMC) Provide support to end-users when needed Required Candidate profile Provide day-to-day technical support for applications,resolve issues within defined SLAs. Hands-on experience supporting web-based applications, troubleshooting technical issues. Perks and benefits To be disclosed post interviews

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline op...

Job Overview: Pretture is a leading SaaS ERP developed by KAVworks Technologies Pvt. Ltd. , founded by an IIT alumnus. Recognized among India's Top 50 Tech Startups by YourStory , Pretture is headquartered in Mumbai and serves 150+ clients across the country . Pretture is seeking a dynamic and highly motivated fresher for the role of ERP Support Executive in Delhi . As an ERP Support Executive at Pretture, you will serve as the primary technical and functional liaison between our SaaS ERP platform and clients. You will ensure seamless usage across inventory, purchase, sales, and production modules by delivering expert remote support, complemented by occasional on-site assistance. The ideal c...

Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Timings) Experience: 2+ years We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. Health insurance Provident fund

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline op...

Responsibilities: * Design, develop, test software solutions * Collaborate with cross-functional teams on project delivery * Ensure code quality through testing and documentation Food allowance Office cab/shuttle Health insurance

Acies is looking for Product Support Specialist-Callisto to join our dynamic team and embark on a rewarding career journey Provide technical support and troubleshooting for software and hardware issues. Assist customers with product setup and configuration. Document and track support requests and resolutions. Conduct training sessions for end-users on technical topics. Collaborate with other technical teams to resolve complex issues.

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline op...

Position : Support Engineer (L1) Location : Kolkata (currently Park street, after 02 months Sec V, Salt Lake) Exp. - 1 to 4 years (Freshers can also apply, provided they meet the education and communication criteria. Fresher will be taken in an internship role with stipend) About Company Gamut is a technology driven leading software Product Development Company committed to delivering full-scale ERP Product for premier Construction Companies Pan India and in Middle East countries. Job Summary As an L1 Support Engineer, you will be the first point of contact for our clients, providing essential support and troubleshooting for basic issues related to our ERP product, Farvision. This role involv...

NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monit...

Responsibilities: * Manage hardware & software infrastructure * Provide desktop support & engineering services * Troubleshoot LAN issues & setups * Collaborate with teams on project implementation

Provide technical support to customers by troubleshooting hardware/software issues, IT knowledge required. Experience with networks and OS. Must have 2-Wheeler ( Backlogs candidate also eligible) For More Details- 9849112140/ haritavsp20@gmsil.com

Provide timely & efficient support to clients through g meet, phones Resolve technical issues and maintain clear documentation of all client interactions Skills Required Strong verbal and written communication skills in Hindi Solid computer literacy

You will be taking on a contract hybrid role as a Hitachi SSPR/Bravura Administrator with over 6 years of experience, based in Bengaluru with the possibility of some work from home. Your primary responsibilities will include managing and maintaining Hitachi SSPR and Bravura systems, ensuring their performance and security, troubleshooting technical issues, and supporting system upgrades and migrations. Collaboration with other members of the IT team will be essential to ensure smooth and efficient operations. Your key tasks will involve assisting customers in configuring and maintaining the Hitachi SSPR suite, providing technical support to application administrators both online and over the...