737 Software Support Jobs - Page 24

Senior Technical Support Engineer Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Me...

Troubleshoot application errors, performance issues, and integration failures. Monitor application health and proactively resolve incidents before they impact end-users. Participate in application upgrades, patch management. 8898807167

Deliver service and support to end-users via online, telephone or remote connections. Interact with customers to provide and process information in response to queries and requests about software. Gather information and fix the issue by analyzing the symptoms. Follow standard processes & procedures using designated tracking software. Identify and escalate priority issues as per Client specifications. Follow up and make scheduled callbacks to the customer where necessary. Looking For Immediate Joiners with Shipping and Logistics background.

0px> Who are we In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the di...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and id...

Hi, We are Hiring for Immediate to 30 Days Joiners for Chennai based MNC Company. Please refer below JD for your reference. JD: Roles & Responsibilities: Provide day to day end-user support for a fleet of 1000+ PCs. PCs, Printer and Software support Installation, Configuration & Troubleshooting Support PC Upgrades / Refresh and IT security end critical patching. Responsible for Asset Management and tracking (PC’s, Printers, Accessories). IT support for the planned network and server outages. Microsoft Azure virtual desktop support. Work with Global teams on different time zone. Basic Qualifications: Graduate with 6 to 7 years’ experience in IT Infrastructure field Effective problem-solving s...

Role & responsibilities • Responsible for maintaining the technical knowledge of the customer environment. • Responsible for updating the technical documents in the Support & Application Management knowledge base. • Analyze log files, provide corrective measures, and propose technical preventive solutions to the First Line team or the customer success associate. • Spar with project members about technical/functional workarounds in the model in case of defining a correction due to an incident. • May execute hotfixes in the model on Production environments. • Responsible for defining clear instruction (documentation and training) towards the front office team for incidents, service requests, o...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration, Vmware Virtualization Administration, Nutanix Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-r...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Functional Test Planning Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Res...

Role & responsibilities We are seeking an experienced Application Support Engineer to join our client location at Kolkata. The successful candidate will be responsible for providing technical support and maintenance for our trading software applications (Neat, Bolt, Odin) and desktop infrastructure. This L2 role requires strong technical expertise, problem-solving skills, and experience working in a fast-paced trading environment. Key Responsibilities: Provide L2 technical support for trading software applications (Neat, Bolt, Odin) Troubleshoot and resolve complex technical issues, collaborating with development teams and stakeholders Desktop support: troubleshoot and resolve hardware/softw...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

Job Title: IT Administrator, Location: Noida, Sector-10, Company: Aash Logistics Pvt Ltd. Department: Information Technology Reports To: Operations Head / Mr. Kavyansh Giri (Director) Salary: 20,000 30,000 per month (Based on experience & skills) Job Summary: Aash Logistics Pvt. Ltd. is seeking a proactive and skilled IT Administrator to manage the day-to-day IT operations across our Head Office in Noida Sector-10 and 17+ branch locations. Our branches are located in: A. Delhi: Kamla Market, Zakhira, Bawana, Sanjay Gandhi Transport Nagar B. Haryana: Gurugram, RAI, Faridabad C. Rajasthan: Bhiwadi D. Uttar Pradesh: U.P Border, Ghaziabad, Noida, Surajpur E. Uttarakhand: Roorkee, Haridwar, Dehra...

Role & responsibilities Knowledge of Computer hardware and software. Microsoft OS 7/8/10/11 installation and trouble shooting. Experience in installation of applications and computer peripherals. Experience in Microsoft Product, AutoCAD, other Product installation + activation. Experience in email configuration /Outlook backup/troubleshoot. Experience in IP, network switches, Wi-Fi routers, network printers and optic fiber cable etc. Experience in CCTV and EPBX. Experience in building new network & troubleshoot network issues. Able to provide remote support. Coordination with the internal and external team. Installation & troubleshooting of Local and Network printer. Experience in Microsoft ...

Roles and Responsibilities Candidate should be comfortable with: 24*7 shifts with rotational weeks off Comfortable to work in night shifts Excellent communication skills in English speaking. Experience in any international voice process is a must. Immediate joiners will be preferred. Desired Candidate Profile Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all patients Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues patients present Ability to concentrate follow patients issues without distraction to resolution Good composition sk...