737 Software Support Jobs - Page 23

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficien...

Job Information Job Opening ID ZR_1723_JOB Date Opened 14/03/2023 Industry Technology Job Type Work Experience 6-10 years Job Title .Net Full Stack Developer City Pune Province Maharashtra Country India Postal Code 411018 Number of Positions 1 Roles and Responsibilities: Support the software and cloud related development for various products. Support and resolve any customer issues in priority. Work with development teams and product managers to ideate software solutions. Build the front-end of applications through appealing visual design. Develop and manage well-functioning databases and applications. Test software to ensure responsiveness and efficiency. Essential Skills Required: 5.5 year...

Job Information Job Opening ID ZR_1939_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Technical Writer City Noida Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 4 You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetin...

Supporting customers over Voice/Mail/Chat Resolving customer queries Updating customer about changes Technical knowledge of Mobile Software Building customer relations Managing technical escalations

Role & responsibilities Providing inputs to the team leads for the status update calls with the key stakeholders from the client side Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis Provide technical assistance via phone, email and WebEx to clients, across the globe for eProcurement tools Proactively communicate issue status in a timely way to the clients and the management. Take ownership of issues until they are successfully resolved. Ensuring the timely resolution to meet our Service Level Objectives (SLOs) Answering inbound calls of clients as per the SLA`s and ensure resolution on callfirst fix Making...

Roles and Responsibilities Candidate should be comfortable with: 24*7 shifts with rotational weeks off Comfortable to work in night shifts Excellent communication skills in English speaking. Experience in any international voice process is a must. Immediate joiners will be preferred. Desired Candidate Profile Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all patients Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues patients present Ability to concentrate follow patients issues without distraction to resolution Good composition sk...

Key Responsibilities: Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits. Train clients on software usage and best practices. Collaborate with the development team for escalated issues and ensure timely resolution. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: Strong problem-solving and communication skills. Familiarity with common software systems and technical troubleshooting.

Provide Tier 13 technical support for Epicor ERP (e.g., Kinetic or E10). Troubleshoot system errors, perform root cause analysis, and resolve technical issues in collaboration with internal teams and vendors. Develop and maintain BAQs, BPMs, Dashboards, and Reports using Epicor tools. Utilize DMT for data imports/exports and manage user permissions and security roles. Customize modules using Epicor Application Studio, C#, and .NET, where needed. Write, modify, and optimize SQL queries and SSRS reports. Monitor system performance, schedule maintenance, and deploy patches or updates. Assist with ERP implementation tasks, upgrades, and post-deployment support. Document support processes, system...

Role & responsibilities This role requires the team member to follow established guidelines, responds to inquiries through various methods of contacts, processing or request procedures, systems status and network connectivity, and a variety of basic to moderately complex applications and hardware /software problems. Records inquiries, and repair / service requests. Resolves or directs request to appropriate technical area or vendor. Tracks status and follows up to ensure client satisfaction. Escalates to or consults with next level support when solution is unclear. Reports problems with procedures and suggests improvements. Identifies possible alternative solutions for problems, escalates so...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Account Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of formal education Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and acting as a software detective to ensure smooth functioning of the systems. Roles & Responsi...

Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations...

Job Title : IT Manager Job Summary: We are seeking an experienced IT Manager to lead and manage the hospitals IT infrastructure and systems. The ideal candidate will ensure smooth and secure operation of technology services, align IT with hospital goals, and uphold healthcare compliance standards like HIPAA. Key Responsibilities: Manage hospital IT systems, servers, networks, and medical technologies. Ensure cybersecurity and regulatory compliance (e.g., HIPAA). Lead IT projects including software implementation and infrastructure upgrades. Oversee IT budgets, vendor contracts, and procurement. Provide training and support to staff on IT tools and systems. Supervise and guide IT team members...

Preferred Skills: • Experience with ERP systems and manufacturing processes. • Certifications in SAP Business One, Salesforce, or SQL Server are a plus. • Implement and customize SAP Business One to meet organizational needs. • Analyse existing business processes, identify bottlenecks, and optimize workflows in SAP Business One. • Provide training and ongoing support to ensure effective system utilization • Manage HRMS software to streamline HR processes. • Provide technical support and training for HRMS users • Provide technical support for hardware and software issues • Diagnose and resolve technical problems with desktops and peripherals. • Maintain documentation of support procedures and...

Role & responsibilities Able to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. Supporting to hardware team. He is responsible to maintain timing for all respective station. Able to troubleshoot hardware problems, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware & networking knowledge. he can able to maintain computer hardware. Ready for travelling in Maharashtra. Able to troubleshoot hardware problems, software i...

Hi, PFB Job Details: Shift Timings : EST timings(Flexible) Work Mode - WFO(5 Days) PFB JD: Advanced Software Support Engineer Job DescriptionThe Advanced Software Support Engineer is a focal point within the Company's software organization for customer support activities related to the Matrix Select software system. Specifically, in this role, the individual(s) will provide remote and field support to Company's customers and operations teams for the installation and configuration of the system. The Advanced Software Support Engineer will work proactively and in response to ad-hoc support calls to ensure the software system is running properly in the production warehouse automation environmen...

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Ba...

Hi, We are having an opening for Infrastructure lead at our Mohali and Halol location Job Summary : The Job holder will be responsible for IT Infrastructure operations support related activity. To ensure in defining the strategy inline with compliance, product quality management objectives and regulatory requirements. Proactively assess infrastructure issues at site and ensure its compliance at Site level as a Infrastructure Lead. Areas Of Responsibility : - The Job holder will ensure the smooth IT infrastructure operations at the site as a Site Infra Lead. - Management of IT Infrastructure Inventory for hardware and software including Servers, Network devices, GxP & Non GxP Systems. - Respo...

The time for our sector is now, and we therefore are looking for Technical Support Manager to join our team. If you are ready for a challenge, and are passionate about what you do, then we want to hear from you. Years of Experience : 12 - 18 years of International Technical Support Voice Experience Required Skills: The candidate should have the below skill sets, Have excellent communication skills both written and spoken english Have excellent analytical skills & quick to think on their feet Good customer service skills Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important Have a logical approach to problem solving look for the simples...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and id...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and id...

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and id...

Looking for a skilled professional with experience in server maintenance, software query resolution, hardware troubleshooting, LAN management, domain access, and repairing/formatting MacBooks and other laptops to ensure smooth IT operations.

Logiology Solutions Pvt. Ltd. is looking for Software Support Executive to join our dynamic team and embark on a rewarding career journey. Job Description:As a Software Support Executive, your role is to provide technical support and assistance to customers using software applications You will be responsible for troubleshooting issues, resolving customer inquiries, and ensuring customer satisfaction Here are the key responsibilities and tasks typically associated with the position of a Software Support Executive:Customer Support: Provide prompt and professional technical support to customers via various channels, such as phone, email, or chat Respond to customer inquiries, troubleshoot softw...

Krazy Mantra Group of Companies is looking for Oracle Product Lifecycle Management: Service Engineer to join our dynamic team and embark on a rewarding career journey. Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Position IT Infrastructure Manager Location Tirunelveli Type Full-Time (On-site) Experience Minimum 4 years of overall IT experience, with at least 1 year in a leadership or managerial capacity Role Overview We are seeking an experienced IT Infrastructure Manager to lead and oversee our organizations end-to-end IT infrastructure operations. This role demands a proactive strategist who can ensure stability while driving innovation across our systems. From cloud management to network security, you’ll be the custodian of our digital backbone—keeping it strong, scalable, and secure. Key Responsibilities Design and implement a robust and scalable IT infrastructure strategy aligned with organizati...