1045 Software Support Jobs - Page 23

The job involves giving training on ERP to the team, preparing POC & SOP documents for ERP, and coordinating with the software company regarding requirements, changes, and updates. You will be responsible for cross-checking the updates and changes with our requirements. Additionally, you will manage computer systems, networks, and security, as well as coordinate with operations and other departments for the resolution of the ERP system. Coordinating hardware and software deployments and protecting sensitive information and crucial system data will also be part of your responsibilities. Managing applications and their security, providing software-related support to staff and branches, and res...

SMG InfoTech is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience Key Responsibilities:Customer Support: Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance Issue Diagnosis: Analyze and troubleshoot software-related problems reported by customers, identifying root causes an...

Warm Greetings from Rivera Manpower Services, Hiring: Technical Support Associate Microsoft Products Location: Bangalore Shift: US Shifts (Night) CTC: As per industry standards Experience: Minimum 2 years in technical support (voice) Joining: Immediate Joiners Only Eligibility: Graduate / Undergraduate with 2+ years of technical support voice process experience Strong command of English communication skills Excellent troubleshooting skills in Microsoft products (Windows OS, MS Office, Outlook, O365, etc.) Roles & Responsibilities: Provide voice-based technical support to global customers using Microsoft products Troubleshoot issues related to: Windows OS Office 365 / Outlook Drivers, printer...

Roles and Responsibilities Collaborate with team members to identify root causes of recurring issues and implement solutions. Perform routine maintenance tasks such as patching, updating firmware, and monitoring system performance.

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Apply now ! Dial to HR: Sania - 9279700716 Neha - 9905338159 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Seeking Service Desk Analyst for support, troubleshooting, and customer service. Good understanding & problem-solving skills required. Basic knowledge of Computing, Networking Required Dial HR Recruiter: Puja - 9065410298 Gulnaz - 9334062188 Required Candidate profile Graduation in any trade with basic communication skill English. Min 50 % passing in all academic. Problem-Solving and Analytical Skills Required Communication and Soft skill Required Apply now!

You are a skilled and proactive IT Systems Administrator responsible for managing all office IT-related tasks, including server management, network security, office hardware, and backups, while also supporting the ArcGIS Enterprise environment. Your hands-on experience in IT infrastructure, firewall administration, network configuration, and ensuring the reliability and security of all systems are crucial for this role. Your key responsibilities include administering and maintaining servers, monitoring, troubleshooting, and performance tuning. You will manage firewalls, routers, switches, and ensure a secure and reliable network infrastructure. Implementing and monitoring SSL certificates fo...

Roles and Responsibilities Customer Support Executive / BPO / Call Center / Fresher / CCE JOB (Domestic & International BPO) Profile -CCE 15k -35k Desired Candidate Profile Graduate & Undergraduate Fresher & BPO Exp. both WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Good Incentive and Cab Facility

We're Hiring Process Associate (E-Governance) Base Location: Salem Contact: 99446 21529 (Available on WhatsApp) Experience Required: 1 to 3 years Work Location: Salem / Coimbatore / Chennai / Mangalore (Flexible to work with the mentioned client locations) Key Responsibilities: *Coordinate and monitor Aadhaar Enrolment Centers *Handle escalations and ensure smooth operations *Train operators as per UIDAI guidelines *Ensure service quality and compliance through audits *Prepare and submit daily MIS reports Requirements: *Any degree *Willing to travel across India *Strong communication, team handling & client coordination *Proficiency in Excel & PowerPoint *Knowledge of Hindi, Kannada, or Telu...

We're Hiring Process Associate (E-Governance) Base Location: Salem Contact: 9384092996 (Available on WhatsApp) Experience Required: 1 to 3 years Work Location: Salem / Coimbatore / Chennai / Mangalore (Flexible to work with the mentioned client locations) Key Responsibilities: *Coordinate and monitor Aadhaar Enrolment Centers *Handle escalations and ensure smooth operations *Train operators as per UIDAI guidelines *Ensure service quality and compliance through audits *Prepare and submit daily MIS reports Requirements: *Any degree *Willing to travel across India *Strong communication, team handling & client coordination *Proficiency in Excel & PowerPoint *Knowledge of Hindi, Kannada, or Telug...

Job Title: VIP Support Engineer Experience: 3+ Years Salary: 26,000/month Location: BKC, Mumbai Job Type: Full-Time Job Summary: We are hiring a VIP Support Engineer with at least 3 years of experience in IT support. You will be responsible for resolving technical issues for senior executives, ensuring fast and professional service. Responsibilities: Support VIP users with hardware, software, and network issues Troubleshoot Windows OS, Microsoft Office, Intune, and basic networking Provide quick and clear communication Keep records of issues and solutions Coordinate with other IT teams as needed Requirements: Graduate with 3+ years of IT support experience Good written and verbal communicati...

We are looking for a highly skilled and experienced Product Success Engineer/ Application Support - Software Support to join our team at AQM Technologies Pvt Ltd, located in Mumbai - HQ. Roles and Responsibility Collaborate with cross-functional teams to identify and prioritize product requirements. Develop and implement software solutions to meet customer needs and improve product success. Provide technical support and training to customers on the use of our software products. Analyze customer feedback and suggest improvements to enhance product satisfaction. Work closely with the development team to resolve issues and improve overall product quality. Develop and maintain documentation of s...

5+ years of experience with a proven record of accomplishment of successfully supporting and managing customer-facing digital applications and products. Problem-solving capabilities with 2+ years of experience working in a software support capacity for a SaaS product or similar experience. Experience troubleshooting in Microsoft Power Platform, MS PowerApps, Flow, and Power BI. Hands on Experience in leveraging CICD azure pipelines. Strong analytical skills to be able to manage complex problems using a number of techniques. Exposure to public cloud technology services/stack in AWS & Azure. Good organizational skills, with the ability to work independently as well in a highly collaborative, v...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Standard Edition Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software issues to ensure seamless operations. Roles & Responsibil...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Red Hat OS Administration Good to have skills : Microsoft Azure IaaS, Infrastructure AutomationMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technolog...

Global Customer Support - Intern | Pune | 11 Months Internship | This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer (Intern) works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve application software related questions and troubleshoot issues encountered in applications. This position requires an individual, who can passionately and patiently educate our clients on, how our product is designed to work, and has problem solving skills, eagerness to learn and customer centric mindset In this role you will Consistently deliver p...

Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Compe...

Hands on corporate BFSI experience in handling web application support using ticketing tool like Jira/ Service now. V good understanding of applications, server, SLA based support, BOD, EOD activities, troubleshooting technical issues. Required Candidate profile Very good communication & Analytical skills & problem solving attitude is a must for this role. Must be a quick learner. Prior experience in Jira & application support is a must.

Key Responsibilities Provide first and second-level technical support to B2B clients via chat, email, and phone. Assist clients in navigating and effectively utilizing the BTA travel platform. Identify, diagnose, and resolve technical issues; escalate complex cases to senior teams when necessary. Track and document all support interactions using ticketing systems like Zendesk or Freshdesk. Liaise with development and product teams to report bugs and suggest improvements. Maintain and regularly update support documentation, FAQs, and training materials. Monitor system performance and proactively identify potential client-impacting issues. Deliver client training sessions and product walkthrou...

for Transportation Representative NOC NOC Overview NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline op...

Department Service Operations Employment Type Permanent - Full Time Location Pune, India Workplace type Onsite Key Responsibilities About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europes largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we create time for learning.

Role & responsibilities Hardware & Software Maintenance Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals. • Daily Log & Inventory Management Maintain and update logs of IT assets, service calls, software licenses, and consumables. • Network and Connectivity Support Troubleshoot internet and LAN issues, perform basic networking tasks like LAN cable crimping, testing, and switch/router installation. • IT Peripherals & Accessories Management Maintain and issue IT peripherals (keyboard, mouse, USB devices) with inventory tracking. • Meeting & System Setup Provide tech setup and support during meetings, presentations, and system upgrades. • Coordination with...

Responsibilities Responsible for providing technical software support to customers in the areas of SDx/ SmartPlant Foundation and related applications. With proper guidance, Responsible for communicating with Customers regularly and manage their expectations for the various issues raised by them. Responsible to up to date in smart plant technologies and guide customer in right direction Responsible to investigate the root cause for the issues raised by customers and provide solution/ workaround Responsible for raising AZDO items for software bugs Responsible for testing any fixes provided by development team Skills Required: Good logical and analytical skills Good reasoning skills Good commu...

We are seeking a highly skilled and motivated software Implementation Engineer to join our team. As an Implementation Engineer, you will play a crucial role in the successful deployment of our products and solutions, ensuring they meet the specific needs and requirements of our clients. You will collaborate with cross-functional teams, including sales, development, and customer support, to deliver high-quality implementations that drive customer satisfaction and business growth. Key Responsibilities: Solution Implementation: Lead the end-to-end implementation of our products and solutions for clients, ensuring they are configured and integrated to meet the client's unique needs. Client Engag...

Key Responsibilities Technical Support: Provide expert-level technical support to customers via phone, email, and remote sessions. Diagnose and troubleshoot application issues, including performance problems, bugs, and configuration errors. Work with customers to understand their technical environment and requirements. Issue Resolution: Analyze, identify, and resolve complex technical problems in a timely manner. Collaborate with internal teams, including development and QA, to escalate and resolve issues. Document troubleshooting steps and solutions in the knowledge base. Customer Interaction: Communicate effectively with customers to understand their issues and provide clear, concise updat...