737 Software Support Jobs - Page 20

Job Description and Responsibilities: Support customers with technical issues such as account configuration, software setup, and device/software installation, and collaborate with departments to deliver the best customer experience. Guide customers in integrating Stringee's API/SDK into supported systems. Act as the primary point of contact for receiving and addressing customer feedback on technical issues, ensuring timely and transparent communication about ongoing resolutions. Work closely with customers and internal teams (Sales and Product) to troubleshoot issues, manage customer expectations, and deliver optimal solutions. Identify, replicate, and troubleshoot technical issues, especial...

Aarvi Technology is looking for Support Executive to join our dynamic team and embark on a rewarding career journey Provide technical and product support to clients. Resolve client issues and inquiries via phone, email, or chat. Maintain detailed records of client interactions. Collaborate with internal teams to address client needs. Conduct follow-ups to ensure client satisfaction. Assist in training clients on product features and usage. bachelors degree in business, computer science or engineering Excellent verbal and written communication, analytical and problem-solving skills Strong customer service skills Strong interest in IT or construction products Knowledge of Excel, Word, and Powe...

As a PC@IBM Windows Engineer, you wi be responsibe for designing, managing, configuring, and maintaining PC@IBM’s M365 tenant for managing IBM empoyee devices. You wi ensure the avaiabiity, security, and reiabiity of PC@IBM services whie coaborating with various teams to meet their technica requirements. Your responsibiities wi incude: Impement and manage poicies required for IBM security compiance. Monitor Microsoft Intune service heath, swifty addressing issues to maintain system integrity. Impement stringent security measures such as muti-factor authentication. Conduct reguar security assessments to strengthen data protection and ensure compiance with reguations. Deveop detaied user docum...

The company is seeking an experienced End User Services Manager to lead a team of IT professionals. this role requires a strong technical background, leadership and team management skills, and experience with ITIL best practices and industry standards. The successful candidate will be able to lead and manage a team, drive process improvements, and deliver high-quality support and services to end-users. Who you are Basic/ Minimum Qualifications Minimum 10 years of experience in end-user support and services management BE/B.Tech/ in Computer Science, Information Technology, or related field 3+ years experience in L2 Desktop/helpdesk support role with demonstrated proficiency in troubleshooting...

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

0px> Who are we? In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like? Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the ...

Key Responsibilities: Deliver onboarding training for new technical support agents (L1/L2) Design and update training modules on tools, processes, and customer service Conduct classroom, online, and one-on-one training sessions Train staff on ticketing systems, troubleshooting workflows, remote tools, and soft skills Identify skill gaps and conduct refresher training as needed Evaluate performance post-training and provide feedback for improvement Create user manuals, SOPs, process documentation, and e-learning content Stay updated on product changes, system updates, and customer pain points Collaborate with QA, Support Leads, and Product Teams to align training with business needs Required ...

Job Summary: We are seeking a proactive and detail-oriented System Administrator with a strong focus on end-user support. The ideal candidate will have proven experience troubleshooting Windows 10/11, supporting Microsoft Office applications, and handling basic network support issues. This role will be responsible for ensuring smooth daily operations of IT systems across laptops, desktops, and peripheral devices. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, printers, and other hardware. Troubleshoot and resolve issues related to Windows 10/11 OS and Microsoft Office 365 applications. Perform system updates, software installations, and patch management. Se...

Company Overview: Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary FPRONE platform. By understanding our client's needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics combined with deep industry expertise to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com . Role Overview We are seeking a highly motivated Product Support Specialist t...

BPO- Hiring For Technical E Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Experience in Technical Customer Service Mandate - 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Role & responsibilities Providing inputs to the team leads for the status update calls with the key stakeholders from the client side Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis Provide technical assistance via phone, email and WebEx to clients, across the globe for eProcurement tools Proactively communicate issue status in a timely way to the clients and the management. Take ownership of issues until they are successfully resolved. Ensuring the timely resolution to meet our Service Level Objectives (SLOs) Answering inbound calls of clients as per the SLA`s and ensure resolution on callfirst fix Making...

Responsibilities: Seeking a tech lead with 35 yrs experience in cloud product implementation, 12 yrs in team supervision, skilled in cross-functional collaboration, product development, and ensuring SLA compliance via proactive monitoring. Provident fund Health insurance Annual bonus

RUCKUS Networks is looking for Sr. Staff Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems...

NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monit...

SUMMARY Job Opening: Desktop Support Engineer Vikhroli, Mumbai (C2H Role) Location: Vikhroli, Mumbai Client: Leading MNC Role Type: Contract-to-Hire (C2H) Shifts: Rotational CTC: Up to 30,000 per month Experience: Minimum 1 year of hands-on experience required Qualification: Any graduate Key Responsibilities: Provide end-to-end desktop support, both hardware and software. Perform OS installations and system upgrades as required. Support and configure Microsoft architecture environments (Windows, Outlook, Office 365, etc.). Handle Outlook configuration, troubleshooting, and user support. Set up and maintain Active Directory accounts, permissions, and security settings. Provide first-level net...

Role & responsibilities Minimum Education: Bachelors degree required Minimum Experience: 3+ year of experience in a customer support role. Technical support background is a plus Knowledge, Skills, and Abilities: Working knowledge of Microsoft Windows, Mac OS/OSX, iOS, and Android operating systems Ability to listen and understand the end user's concern so that the best response is given Ability to communicate clearly and concisely (and with proper spelling/grammar) Must develop an in-depth understanding of UWorlds products. Have the flexibility to work on some holidays and weekends, based on a rotating schedule JOB RESPONSIBILITIES: Customer Issue Resolution Aim to have first contact resolut...

About NuvertOS: At NuvertOS, we are revolutionizing healthcare technology by providing cutting-edge solutions for healthcare institutions. We understand the critical role technology plays in streamlining healthcare operations, and we are committed to developing innovative Health-Tech supply chain logistics that bridge the gap between information and real-world application. Our vision is to build a dynamic Health-Tech ecosystem that enhances efficiency, improves patient care, and drives impactful change at every stage of the healthcare journey. As we expand, we are looking for driven and ambitious professionals who are eager to be a part of this transformation. If youre passionate about servi...

Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. Health insurance

Job Description Job Title: Executive Laundry Management Location: Sector 54 and nearby areas, Gurgaon Qualification: BBA / BCA Job Profile: Ensure all operational transactions are updated in the software. Monitor workflow progress through software as well as physical verification at the workshop. Manage one designated collection center. Coordinate with the software developer to fix bugs or technical issues in the software. Monitor and support marketing initiatives both digital and offline. Coordinate with a team of 10 staff members to ensure smooth operations across 45 laundry locations in Gurgaon. Note: This position is expected to transition into the role of Head Laundry Operations (Gurgao...

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

Purpose of this position - The Support Expert (3rd Level Support SW) supports requests from Tech Expert (2nd Level Support) in solving technical queries for the respective products. He/she processes routed, functionally escalated customer inquiries and provide solutions. The Support Experts are the focal points to involve further Organizations providing L4 Support (e.g., Quality Management, R&D, TPMs, external suppliers etc.). Knowledge Transfer into Service and through different service levels is at all times ensured. Continuous improvement in quality and efficiency is his/her day-to-day charter. The Support Expert (3rd Level Support SW/HW) impacts in these main areas: • Effective and custo...

Sales Role: The executive is responsible for promoting and selling our Software Products, to clients across various industries. This role involves Onsite lead generation, product demonstrations, and managing the sales process from prospecting to closing deals. The ideal candidate should have a deep understanding of Tally software and the ability to showcase its features to meet clients accounting, business and statutory needs. Support Role: The executive is responsible for attending the Incoming calls and escalated support based on the call log and approaching for a Cross Sales of our Products and Services based on the Sales Role. 2 Wheeler Required.

Profile: Customer Support Executive | Location: Gurgaon | Experience: 2-5 years | Budget: upto 40k | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Experience : 2-5 years Salary : upto 40,000/month Working : 6 days Shift timing : 9:30 am - 6:30 pm Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problem. As a Technical Support Specialist at your primary responsibility will be to assist customers in resolving technical issues related to our pr...

Provide IT support for hardware, software, and networks. Troubleshoot OS, apps, and peripherals. Manage user accounts, updates, and backups. Maintain documentation, assist in IT projects, and collaborate on system improvements.3+ yrs experience.

Key Responsibilities: Set up and configure workstations, routers, and basic networking infrastructure. Provide first-line support for hardware and software issues across the firm. Install, configure, and maintain Microsoft 365 services, including Outlook, Teams, SharePoint, and AI-powered features like Copilot in Word, Excel, and Outlook. Assist in the setup and management of SharePoint sites and document libraries. Troubleshoot connectivity, software, and system issues efficiently. Support staff in navigating and configuring various software platforms. Assist in the development and implementation of internal systems and workflows. Assist in automating internal processes using tools like Pow...