1339 Software Support Jobs - Page 2

Responsibilities: * Troubleshoot software & hardware issues * Maintain product knowledge base * Collaborate with development team on bug fixes * Provide technical assistance via phone/email

Role Overview: As an IT Service Desk Agent at Hitachi Vantara in Hyderabad, your role will involve providing professional, courteous, effective, and advanced technical support and customer service to all internal employees. You will be responsible for fielding incoming interactions to the Service Desk via phone, chat, and self-service regarding computer and mobile device-related requests and issues. Your key responsibilities will include documenting all pertinent user information, request/issue details, and troubleshooting steps taken in the ticketing tool, prioritizing end user requests, troubleshooting and resolving issues, and communicating effectively with end users in all stages of the ...

Experience: 2 to 4years Mandatory skills- SQL Server Preferred Skills: - Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement: - Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only)

Role Overview: In this role at InerG, Inc., you will have the opportunity to make a significant impact in the energy industry by utilizing the technology platform, digital tools, and innovative approaches. As a Senior Solution Engineer (SSE), you will act as a champion for customer needs, building and maintaining strong relationships with customer executives and business line leaders. Your responsibilities will include ensuring high levels of customer satisfaction, driving renewals, and identifying solution growth opportunities. Key Responsibilities: - Provide strategic leadership for customer retention, addressing and resolving customer concerns, and executing action plans. - Facilitate and...

As a Desktop Support Engineer, your role involves assisting in troubleshooting, maintaining, and supporting IT hardware and software to ensure smooth operations in an organization. Key Responsibilities: - Install, configure, and troubleshoot desktop computers, laptops, printers, and peripherals - Provide basic software and hardware support for users - Assist in network connectivity issues (LAN, Wi-Fi, VPN) - Support in installing and updating OS, drivers, and applications - Respond to technical queries and provide first-level troubleshooting - Help in diagnosing system errors and resolving performance issues - Maintain asset inventory and update documentation - Follow IT security protocols a...

We are hiring for Technical Chat Support for International BPO. Min 1 year of work exp is required in Technical Chat Support Candidates having exp technical chat experience only apply Max salary 26k in hand 5 days working Contact Rohit 8178634637

As a Technical Assistant, you will play a crucial role in supporting the technical team with day-to-day operations, troubleshooting, and administrative tasks. Your responsibilities will include: - Assisting in the installation, maintenance, and troubleshooting of technical systems and equipment. - Providing support for software, hardware, and network-related issues. - Maintaining and updating technical documentation, manuals, and reports. - Collaborating with technical teams to perform testing, research, and analysis. - Supporting users with IT and technical queries, ensuring prompt resolution. - Conducting data entry, managing databases, and generating reports as required. - Ensuring compli...

You will be responsible for providing first-line technical support to software users via phone, email, or chat. Your key responsibilities will include: - Diagnosing and troubleshooting software-related issues reported by customers. - Guiding customers through step-by-step solutions for software problems. - Escalating complex issues to higher-level technical support or engineering teams. - Documenting and tracking issues reported by customers in the support ticketing system. - Collaborating with product development teams to improve software based on user feedback. - Conducting training sessions for new users and providing ongoing support. - Understanding the business process and configuring t...

Job Summary The IT Support Executive will be responsible for managing and supporting the companys IT infrastructure and day-to-day technical needs. This includes handling network setup, computers and laptops, system troubleshooting, server support, and user assistance. The role requires a hands-on individual who can ensure smooth IT operations, minimal downtime, and secure systems across the organization. Roles & Responsibilities Manage, monitor, and troubleshoot network infrastructure including routers, switches, access points, LAN cabling, and IP addressing. Configure and maintain network security, firewall rules, and access controls . Install, configure, and troubleshoot CCTV cameras , DV...

Role & responsibilities: Provide technical support to customers and internal teams for software applications. Diagnose and troubleshoot software issues via email, phone, or support tickets. Analyze and replicate reported problems; identify root causes. Work with development teams to escalate and resolve complex technical issues. Document issues, solutions, and customer interactions in the ticketing system. Assist in software maintenance tasks like patches, updates, or configuration adjustments. Contribute to knowledge base and support documentation. Participate in on-call support rotations Technical Skills: Good understanding of software products, web technologies, and operating systems. Exp...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Quality Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationSupport the governance framework and ensure compliance with defined policies, processes, and reporting standards.Track and validate alignment of initiatives with business objectives and transformation strategy.Maintain the UXI dashboard, monitor daily UXI scores, and track month-to-month performance.Assist in...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft 365 Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related cha...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software pro...

L2 level exp. Service Now. SSH commands Citrix Desktops. Remote Desktop Knowledge of configuring network base printers Knowledge of Point-of-Sale peripherals. Experience working in retail domain. Experience writing knowledge base articles.

Position: Client Support Executive: Job Description: Dsoft Infotech Pvt. Ltd is hiring smart and enthusiastic Client Support Executive. The Candidate having accounting background with good convincing and communication skill in English, Hindi, Gujarati. Well Experienced in client support related to ERP software with installation and routine query addressing approach. Add-on preference for candidates having client servicing exposure in accounting or finance domain. Technical Skills: Proficiency in preparing excel reports and MIS handling etc. Eligibility Criteria: B.Com, M.Com, MBA with Finance or Intermediate CA or Associates degree in accounting or finance. Job Location: Rajkot. Experience: ...

Key Responsibilities Provide technical support to end users via phone, email, or in person for hardware, software, and network issues. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripheral equipment. Install, configure, and maintain computer systems, software, and hardware. Assist with the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Perform routine maintenance and updates to ensure optimal performance and security of IT systems. Document and track all support requests and resolutions in a ticketing system. Provide training and guidance to end users on proper use of IT equipment and softwar...

Customer Support Executive Handle customer calls Help them in accounting, GST & software related queries Guide them in using ERP software Solve problems via remote access Good communication & basic accounting knowledge needed Commerce graduates only Travel allowance

Location: Hyderabad - India Job Title : ERP Support & QA Tester Job Type: Full-Time Experience Level: Mid to Senior Department: Software Support Industry: Tech Job Role Purpose You will support customers using our ERP software by answering calls, resolving issues, guiding them on features, and escalating technical problems to developers. You will also test new modules, check bugs, and ensure smooth system performance. ________________________________________ Key Responsibilities Customer Support (Phone & Ticketing) Answer customer calls and provide step-by-step ERP guidance. Understand customer issues and resolve them on call or through ticketing. Log all issues properly with screenshots, de...

About: We are seeking IT Support Engineers to join our On-Premises Support team. You will play a critical role in supporting and enhancing the operational efficiency of enterprise-level IT infrastructure across Windows, Mac, and Linux environments. Key Responsibilities: Provide comprehensive technical troubleshooting and support for Windows, Mac, and Linux systems. Manage and support basic networking activities including switch management and network outage troubleshooting. Oversee AV infrastructure support and resolve related issues efficiently. Execute end-to-end IT asset management from onboarding through disposal. Create and maintain Standard Operating Procedures (SOPs) and self-service ...

Purpose of the Role Are you looking to kickstart a new IT career with a unified elite team? Here is a great opportunity for you to grow with a large and outstanding company. You could make a difference by becoming a member of the Yum! Service Desk. Your primary role will be to troubleshoot, analyze and resolve IT incidents impacting the computers of Yum! Brands, Inc. and its subsidiaries ( KFC, Pizza Hut, TacoBell, Habit Burger Grill, TikTuk, Heartstyles, and Dragontail ). The primary responsibilities include troubleshooting, analyzing and resolving technical issues for onsite and remote clients while providing outstanding positive customer experience. This position is the first line of IT s...

Teleperformance is looking for motivated and tech-savvy individuals to join our Technical Support Team for a blended process. As a Technical Support Executive , you will assist customers in resolving technical issues, troubleshooting device problems and ensuring a smooth customer experience through voice and non-voice channels. This role is ideal for candidates with strong technical aptitude, communication skills, and a passion for helping others while working remotely from the comfort of their home . Eligibility Criteria: Education: Under-graduate/Graduate Experience: Fresher's/Candidates with prior technical support experience Require Skills: Excellent fluency in English (Both Verbal & Wri...

Act as primary point of contact for IT support for Bangalore office with remote support to other offices across India and Singapore. This includes overseeing day-to-day IT operations, including hardware, software, and network management etc. Required Candidate profile Strong background in IT infrastructure, networking, and cloud-based environments Expert in cybersecurity frameworks Expert in Desktop Support, Networking Fundamentals, O365/G-Suite administration

Handle technical queries, Troubleshoot issues, Manage tickets, Coordinate with internal teams, Maintain logs, Support installation/training, Ensure timely resolution for clients.