1036 Software Support Jobs - Page 2

At IDEMIA, we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more ...

As an IT Support Engineer Lead at FloQast, your role will involve providing front-line technical support to all employees, setting up, supporting, and troubleshooting end-user applications. You will need to be highly self-motivated, thrive in a fast-paced environment, and be willing to take on various tasks to ensure the smooth functioning of the IT support system. **Key Responsibilities:** - Provide first and second-line technical support to employees in local and remote locations through Email, Slack, Walk-in, and Ticketing - Serve as Tier 3 support, handling escalated tickets and technically complex issues until resolution - Drive continuous service improvement in technology-related matte...

As a Desktop Support Specialist at Allen Lund Company, you will play a crucial role in providing technical support across various systems and devices to ensure a seamless user experience. Your proactive and solution-oriented approach will be essential in resolving desktop-related issues efficiently. Here's what will be expected from you: Key Responsibilities: - Provide hands-on and remote technical assistance to end-users for desktop-related issues, ensuring timely resolution - Monitor and respond to user requests and incidents via ticketing systems, emails, phone calls, and instant messages, tracking and resolving all issues efficiently - Support and maintain desktops, laptops, desk phones,...

As a Technical Support Engineer at our company, your primary responsibility will be to provide technical assistance to our Restaurant Partners in the field. Here are the key details of the role: **Role Overview:** - Visit our Restaurant Partners in the Field to provide service and customer support during field visits. - Install our POS software in their System/Device and offer training about our product to our client. - Diagnose errors or technical problems, determine proper solutions, and resolve queries promptly. - Build positive relationships with customers and identify solutions to software and hardware issues. - Troubleshoot technical issues, including account setup and network configur...

You will be joining a fast-growing US-based company as a Hardware Technician based in Ahmedabad, India. Your main responsibilities will include: - Configuring hardware bundles for the retail point-of-sale system - Assisting customers in diagnosing and troubleshooting defective hardware - Conducting warranty repairs and coordinating with manufacturers for warranty claims - Supporting software technicians in helping customers - Creating documentation and guides for software and hardware You will need to work evening and night shifts to cover the US-based time zone and be physically present in the office in Iskon Crossroads, Ahmedabad. Your shifts will be 10 hours with a 1-hour break for 5 rota...

We are looking for a highly skilled and motivated Technical Software Support Engineer to join our team at Imagic Solution. The ideal candidate should have 0 to 2 years of experience in software support. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve software-related issues efficiently. Collaborate with internal teams to identify and implement solutions. Develop and maintain technical documentation and knowledge base articles. Stay updated with new technologies and product releases. Participate in training and development programs to enhance skills and knowledge. Job Requirements Strong understanding of softwa...

Responsibilities Works on the assembly, configuration, installation and level II/III support of computer hardware and software including peripherals and components. Participates in coordinating internal/departmental project initiatives which may involve multiple IT/User groups. Support Telecommunications hardware/software assets such as VOIP, Cellular and mobile devices. Coordinating user relocation support for all IT equipment. Assists the Regional IT Manager with improvements to processes and establishing and maintaining a set of Service Level Agreements (SLA) applicable to the IT operations groups Implements, supports and monitors internal applications and tools used by the IT operations ...

Job Description: 1. Graduate (In any Stream Prefer for B.Tech/BCA/BScIT) 2. Having Knowledge of Computer Hardware & Networking "LAN as D-Link" knowledge I.e. operation and some troubleshooting of CPU, Projectors, UPS, and Network. 3. Basis knowledge of Linux OS I.e. Installation and troubleshooting of the same. 4. The candidate will be on contractual basis for 11 months, if the performance is good - the contract will be again extended for another 11 months and likewise. 5. Willing to travel across the city. Location: Dibrugarh silchar Banaras Agartala Rohtas Salary: Up to 25k In-Hand

Hirning for Technical Support (Voice Process only ) Technical troubleshooting & support for electronics, strong knowledge of computer, mobile devices, and tech products. Ability to diagnose & solve the basis technical issues. Ready to work in BPO Required Candidate profile •Excellent English & Hindi Dayshift Salary - 21000 to 24000 per month if interested pls call Nidhi 8982430907 Regards Nidhi Nidhi 8982430907

Key Responsibilities: 1. Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits.2. Train clients on software usage and best practices.3. Collaborate with the development team for escalated issues and ensure timely resolution.4. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: 1. Strong problem-solving and communication skills.2. Familiarity with common software systems and technical troubleshooting.

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

Job Track Description: Requires broad technical expertise and company and industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely project completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledg...

Job Track Description: Requires broad technical expertise and company and industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely project completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledg...

Role & responsibilities Own end-to-end customer support for our V7 SaaS product, ensuring timely resolution of queries and issues. Define, document, and continuously improve support processes, including ticketing, escalation, and resolution workflows. Act as the primary point of contact for strategic customers, maintaining strong relationships and proactively addressing concerns. Collaborate with Engineering teams to provide feedback from customers and help prioritize product enhancements. Track, analyze, and report on support metrics (response time, resolution time, CSAT, etc.) to drive continuous improvement. Develop knowledge base articles, FAQs, and other self-service resources for custo...

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...

JOB POSTING: Job Title & Designation : CavinKare Group Retail- IT System Engineer Business: CKs Bakery- Retail Outlets Company: CavinKare Group CKs Bakery (Corporate Office: CavinKare Group, CKR Retail Pvt Ltd - Foods Division, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai, India 600018) Work Category: On Company Roles Work Location: Corporate Office, Chennai and Travel to Ck bakery Outlets for Marketing activities across various outlet locations PAN India in need basis Work Timings: 9.30am to 5.30pm, Alternate Saturdays holiday & rest of Saturdays half day Education:Bachelor’s degree in IT, Computer Science, or related field. Experience: 2-4 years Salary: As per CavinKare & Job Mark...

We are hiring for Multiple position in Information Technology Department at Goa for Bangalore Location. Interested Candidates can walk in on 9th Nov 2025 or apply for this position Date & Time 09 th November ,2025 (Sunday). Time: 9.00 AM TO 5.00 PM. Note: Contact person Mr. Srinivasa M, those who are unable to attend the interview are requested to forward their resumes to email id: naveenkumarp@microlabs.in Candidates are requested to carry their copies of Resume, Mark Sheets, Experience Certificates, Latest salary certificate, pay slips of three months andone photographs. If any queries call us on: 080-27839033, 34 & 38 Information Technology (IT) 1. Position: Asst. Manager/ Dy. Manager / M...

Interact with clients to provide advice and assistance and achieve customer satisfaction. Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer inter...

We are hiring Customer Support Associates (Voice Process) for our Hyderabad location. This is a non-sales role in the BPO/ITES industry, primarily handling inbound calls (internal) and providing the L1 support on our Web/Mobile Applications. If you are customer-focused, fluent in Hindhi and a regional language, and passionate about providing excellent service, wed love to meet you! Key Responsibilities: Handle inbound voice process queries from customers Provide support on using the application Maintain high levels of customer satisfaction and service quality Follow standard operating procedures, call etiquettes, and company policies Work closely with team members to ensure smooth day-to-day...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Quality Management Good to have skills : Quality Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role is responsible for understanding and delivering client & customer requirements in terms of Quality and Performance.1. Knowledge of Transaction Monitoring Process2. Candidate should have good Communication skills.3. Ability to provide effective feedback and coac...

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software products. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide insights to improve product quality and user experience. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support fo...

Overview Telecom - OSS/BSS Suppot We are looking for enthusiastic and motivated fresh graduates or early-career professionals to join our Telecom OSS/BSS support team. This role involves monitoring and resolving issues related to customer orders that fail during processing (order fallouts) and managing support tickets raised by users or systems. You will work with telecom applications like Siebel, OSM, UIM, AIA, and BRM. Responsibilities Key Responsibilities: Continuously monitor telecom systems to detect order fallouts, analyze root causes, and apply corrective actions to restore normal operations. Handle and resolve support tickets related to customer orders, billing discrepancies, and ser...

Title of the position - IT Support Engineer Location - TEPS Hosur About The Business Tata Electronics Pvt. Ltd. is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly & Test, Semiconductor Foundry, and Design Services. Established in 2020 as a greenfield venture of the Tata Group, the company aims to serve global customers through integrated offerings across a trusted electronics and semiconductor value chain. With a rapidly growing workforce, the company currently employs over 65,000 people and has significant operations in Gujarat, Assam, Tamil Nadu, and Karnataka, India. Tata Ele...

Support Planner Job Description: The Support planner primarily works closely with Offering management and development on planning out the necessary support process, systems, and infrastructure changes required for the introduction of new offerings/solutions to the market place. This would include developing a technical enablement plan for the global support team. Will also plan and lead various support initiatives the global team is working on to improve their operations and customer success objectives. Responsibilities: (detail below) Develop support strategy that meets the business objectives of the products. Plan to ensure the worldwide support teams are ready at the time of product relea...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Amazon Web Services (AWS) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring ...