1045 Software Support Jobs - Page 19

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Quality Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationSupport the governance framework and ensure compliance with defined policies, processes, and reporting standards.Track and validate alignment of initiatives with business objectives and transformation strategy.Maintain the UXI dashboard, monitor daily UXI scores, and track month-to-month performance.Assist in...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft 365 Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related cha...

Roles and Responsibilities: Knowledge in Computer hardware Assembling. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Should be Skilled in Computer Hardware Assembling, OS Installation, Software Support. Traveling to the clients location or connecting via a remote link. Qualifications: Previous experience in hardware assembly, manufacturing, or a similar role is advantageous. Strong mechanical aptitude and proficiency with hand tools and power tools. Ability to read and interpret technical drawings, schematics, and as...

Act as primary point of contact for IT support for Bangalore office with remote support to other offices across India and Singapore. This includes overseeing day-to-day IT operations, including hardware, software, and network management etc. Required Candidate profile Strong background in IT infrastructure, networking, and cloud-based environments Expert in cybersecurity frameworks Expert in Desktop Support, Networking Fundamentals, O365/G-Suite administration

Role Description Technology, Data and Innovation (TDI)objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software appl...

Job Description: We are looking for an experienced IT Helpdesk Executive to provide fast and useful technical assistance on computer systems. You will be the first point of contact for technical support, and must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Roles and Responsibilities: Serve as the first point of contact for users seeking technical assistance over the phone, email, or chat. Diagnose and troubleshoot hardware and software issues. Walk customers through the problem-solving process. Escalate unresolved issues to the next level of support. Provide accurate information on IT products or services. Log ...

Interact with clients, partners, and software developers to provide advice and assistance and achieve customer satisfaction. Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep...

Technical Customer Success Support (Mumbai & Bangalore) Mumbai Suburban, India Job Description Technical Customer Success Support Executive Company Overview Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to optimize their operations and enhance productivity. https://www.adititracking.com/ Job Title: Technical Customer Success Support Executive Industry: GPS / Telematics Location: Mumbai Job Description: We are looking for a Technical Customer Success Support Executive who will help our customers u...

Lead a team of tier 1, 2 and 3 Customer Support professionals who respond via phone/email/chat to customer inquiries Implement and refine processes and procedures for the CSR Monitor CSR metrics & implement initiatives to drive continuous improvement Required Candidate profile Prior experience working in a software support role including at least 5 years of leadership experience managing direct reports Experience supporting Enterprise SaaS applications

As an ICT Engineer at a renowned Company in Saudi Arabia, your primary responsibilities will revolve around designing, developing, and implementing ICT infrastructure to meet organizational needs while ensuring scalability and security. You will be tasked with configuring and maintaining LAN/WAN, routers, switches, and firewalls, monitoring network performance, and troubleshooting connectivity issues. Your role will also involve installing, maintaining, and upgrading computer hardware and software, providing technical support to system users, and efficiently resolving any issues that arise. Implementing security protocols to safeguard data and systems from unauthorized access or breaches, mo...

You will be joining Brand Concepts Ltd as an IT Support Executive based at our warehouse. Your primary responsibility will be to offer hardware and software troubleshooting assistance to ensure seamless system operations and provide ERP-related support. Your key responsibilities will include diagnosing and repairing PC/laptop hardware issues, optimizing system performance, managing networking concerns, troubleshooting operating system errors, updating drivers, handling virus/malware removal, maintaining network connectivity, providing basic ERP support to warehouse users, and ensuring minimal downtime for operations. Additionally, you will be conducting regular system checks to uphold optima...

Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...

Job Description: 1. Graduate (In any Stream Prefer for B.Tech/BCA/BScIT) 2. Having Knowledge of Computer Hardware & Networking "LAN as D-Link" knowledge I.e. operation and some troubleshooting of CPU, Projectors, UPS, and Network. 3. Basis knowledge of Linux OS I.e. Installation and troubleshooting of the same. 4. The candidate will be on contractual basis for 11 months, if the performance is good - the contract will be again extended for another 11 months and likewise. 5. Willing to travel across the city. Location: Dibrugarh silchar Banaras Mysore Tripura Agartala Rohtas Salary: Up to 25k In-Hand

Technical Support Engineer Job Location: Coimbatore Qualifaication: DME / B.E., Mechanical or Mechatronics Gender: Male Must have a two wheeler Experience: 13 years Job role: Installing, configuring equipment and inspection Salary: 2.4 – 4.2 LPA

Responsible for managing IT infrastructure, troubleshooting hardware/software issues, maintaining network systems, ensuring data security & supporting operations. Collaborate with teams to implement IT solutions for efficient courier operations. Required Candidate profile Graduate in IT/CS with experience, strong knowledge of networking, hardware & software support, problem-solving skills, and ability to work independently.

we are looking for Implementation Executive - Mumbai Experience: 2 to 4 years Mandatory skills- SQL Server Preferred Skills:- Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement:- Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only) www.udyogsoftware.com| www.adaequare.com

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges,...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues ...

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for software-related issues. Troubleshoot and resolve customer complaints related to software products and services. Collaborate with internal teams to identify and implement solutions for recurring issues. Document customer interactions using Zendesk ticketing system for efficient tracking and resolution. Escalate complex cases to senior engineers when necessary. Desired Candidate Profile 0-5 years of experience in a similar role (Technical Support/Customer Support). MCA degree from a recognized university in any specialization. Excellent communication skills with ability to articulate technical info...

The Software Support Executive position requires individuals with the following qualifications and experiences: - Good communication skills in both spoken English and Hindi are essential. - Knowledge of additional languages is a plus. - Prior experience as a Customer Care Executive for a cloud-based software product is mandatory. - Proficiency in interacting with customers via phone, email, and chat. - Ability to effectively address customer complaints and needs in a friendly and professional manner, following established procedures. - Familiarity with the Intercom system is beneficial. - Experience in conducting demonstrations, providing support, and delivering training to clients. - Basic ...

As a First-Level Support Technician, your primary responsibility will be to provide technical assistance to end-users through various channels such as phone, email, and in-person interactions. You will be the initial point of contact for troubleshooting hardware, software, and network-related issues. Your duties will include logging and tracking user problems in the help desk ticketing system, ensuring accurate documentation and timely updates. For more complex issues, you will identify and escalate them to senior IT staff or second-level support. In addition to providing technical support, you will also be involved in setting up, installing, and maintaining hardware devices like computers, ...

As a Computer Hardware Support Technician at Campbell Computers, you will be responsible for providing field support to multiple clients in Mumbai, including SMEs and Home Users, for their computer hardware issues. We are seeking candidates with 2 to 3 years of experience in Networking, Desktop/Laptop Support, and Software Support, particularly in Windows OS/Server. This is a full-time or contract position that operates during day shift hours. The work location will require in-person attendance within the city limits of Mumbai. If you meet the criteria and have a strong background in computer hardware support, we encourage you to apply for this exciting opportunity with Campbell Computers.,

The Technical Support Engineer position at SprintRay in Hyderabad entails providing technical assistance and troubleshooting support for their 3D printing solutions. Your responsibilities will include addressing customer inquiries, diagnosing hardware/software/network issues, and effectively managing support cases to ensure exceptional customer service. You will be expected to offer technical support through various channels such as phone, email, and online sessions for 3D printers, software, and post-processing equipment. Additionally, diagnosing and resolving hardware, software, and networking issues using root cause analysis will be a key aspect of your role. Tracking and managing custome...