444 Software Support Jobs - Page 15

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team

Job Title: IT Administrator, Location: Noida, Sector-10, Company: Aash Logistics Pvt Ltd. Department: Information Technology Reports To: Operations Head / Mr. Kavyansh Giri (Director) Salary: 20,000 30,000 per month (Based on experience & skills) Job Summary: Aash Logistics Pvt. Ltd. is seeking a proactive and skilled IT Administrator to manage the day-to-day IT operations across our Head Office in Noida Sector-10 and 17+ branch locations. Our branches are located in: A. Delhi: Kamla Market, Zakhira, Bawana, Sanjay Gandhi Transport Nagar B. Haryana: Gurugram, RAI, Faridabad C. Rajasthan: Bhiwadi D. Uttar Pradesh: U.P Border, Ghaziabad, Noida, Surajpur E. Uttarakhand: Roorkee, Haridwar, Dehradun, Rudrapur, Kashipur The ideal candidate will be responsible for providing hardware and software support, configuring CCTV systems, troubleshooting printers and email issues, and conducting staff training on IT-related matters. This role is critical in ensuring the smooth and efficient technological functioning of the organization, supporting operational continuity and enhancing productivity across all locations. Key Responsibilities: A. Install, configure, and maintain CCTV cameras, DVR/NVR systems, and ensure proper video recording and playback. B. Monitor and troubleshoot CCTV-related issues including network connectivity, storage, and video quality. C. Diagnose and resolve printer/scanner issues, ensuring all peripherals function efficiently. D. Provide technical support for Microsoft Outlook – account setup, email sync, and common issues. E. Install and manage desktops, laptops, and IT equipment across departments. F. Maintain and support local network infrastructure (LAN/WAN, switches, routers). G. Provide basic IT training to staff for email usage, internet security, and internal software tools. H. Track and maintain inventory of IT assets and software licenses. I. Ensure regular data backups and implement cybersecurity measures. J. Troubleshoot logistics-related systems such as TMS, WMS, and other operational tools. K. Coordinate with external vendors for maintenance, procurement, and service support. L. Prepare regular IT performance reports and escalate issues to the Operations Head or Director when required. Required Qualifications & Skills: A. Bachelor’s degree in IT, Computer Science, or a related field. B. 2–5 years of experience in IT support, preferably in a logistics or operational setup. C. Experience in CCTV system setup, DVR/NVR configuration, and surveillance troubleshooting. D. Strong technical skills in printer support, Microsoft Outlook, and general system administration. E. Working knowledge of Windows OS, networking basics, and antivirus/firewall tools. F. Good interpersonal skills for training and support across departments. Preferred Certifications: A. CompTIA A+ / Network+ B. Microsoft Office Specialist (Outlook) C. Basic CCTV or Security Systems Training D. Cisco CCNA (optional)

Role & responsibilities Knowledge of Computer hardware and software. Microsoft OS 7/8/10/11 installation and trouble shooting. Experience in installation of applications and computer peripherals. Experience in Microsoft Product, AutoCAD, other Product installation + activation. Experience in email configuration /Outlook backup/troubleshoot. Experience in IP, network switches, Wi-Fi routers, network printers and optic fiber cable etc. Experience in CCTV and EPBX. Experience in building new network & troubleshoot network issues. Able to provide remote support. Coordination with the internal and external team. Installation & troubleshooting of Local and Network printer. Experience in Microsoft Active Directory. Job location - Mangalore ( Tannirbhavi Beach Road ) Exp - 2 to 4 years

Roles and Responsibilities Candidate should be comfortable with: 24*7 shifts with rotational weeks off Comfortable to work in night shifts Excellent communication skills in English speaking. Experience in any international voice process is a must. Immediate joiners will be preferred. Desired Candidate Profile Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all patients Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues patients present Ability to concentrate follow patients issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently No Fees Call 9988350971 9988353971 7508062612 01725000971 WhatsApp number 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Eligibility Criteria: Good written and verbal communication. Customer-service focus. Work Experience in helpdesk support, tech support, non-tech support, and software support would be required. Candidates should be ready for rotational shifts, rotating days off, and working on public holidays Roles and Responsibilities: Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged.

Overview With excellent communication skills, as a Technical Support Executive, your role involves direct customer interaction, presentation, helping onboarding new clients, supporting existing clients with any change, and troubleshooting any problem with our product. Experience level: 0-3 years . Job location: Bangalore Employment : Full time, Permanent No. of positions : 10 Work mode : Work from office Salary: As per the company standard Key responsibilities Minimum qualification Benefits Apply Now Key responsibilities Client onboarding Software support Account administration/management Analyzing and reporting Communication skills Troubleshooting technical issues Client profile creation Interpersonal skills MS office Minimum qualification Any graduate, any post graduate Benefits Competitive salary based on experience and skills. Ensuring work-life balance for employees. Opportunities for professional growth and development.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Document troubleshooting steps and solutions for future reference.- Provide technical support to end-users on software-related queries.- Stay updated on industry trends and best practices to enhance software support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration.- Strong understanding of system administration and troubleshooting in SUSE Linux environment.- Experience with shell scripting for automation tasks.- Knowledge of networking concepts and protocols.- Hands-on experience in managing and maintaining Linux servers. Additional Information:- The candidate should have a minimum of 2 years of experience in SUSE Linux Administration.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Implement best practices for system maintenance- Conduct regular system audits for performance optimization Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite- Strong understanding of system integration processes- Experience in troubleshooting and resolving technical issues- Knowledge of cloud-based solutions and services- Hands-on experience in system monitoring and maintenance Additional Information:- The candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite- This position is based at our Mumbai office- A BE degree is required Qualification BE

Candidate will be required to provide technical support to the client through voice / non voice process. The candidate will take client software requirement and give to development team, test the software and deliver to client Required Candidate profile Candidate should have good communication skill Candidate should be Confident Candidate should be techno savy. It is an office work. MS Office knowledge is must. Only male candidates can apply

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other system elements. Maintain and update documentation related to technical issues, resolutions, and system configurations. Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution. Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems. Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices. Test, calibrate, and configure newly purchased hardware. Maintain up-to-date knowledge of computer hardware products and emerging technology trends. Escalate complex or unresolved technical issues to senior staff or management as needed. Ensure high levels of customer satisfaction through timely resolution and professional communication. Qualifications: Proven experience in computer hardware support or technical troubleshooting. In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.). Experience with diagnostic tools and utilities for identifying hardware issues. Ability to troubleshoot and resolve hardware and peripheral problems. Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Strong customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as in a team environment. A+ certification or equivalent technical certifications (preferred but not required). Ability to lift and move hardware components when necessary. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with networking hardware and setup. Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software). Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

Job Title: IT Support Engineer Location: Pune Experience: 2 to 5 Years Email to Apply: career@geon-energy.com WhatsApp to Apply: 7777038115 Job Summary: We are looking for a skilled IT Support Engineer with 25 years of experience to join our team in Pune . The ideal candidate will be responsible for providing technical support across hardware, software, networking, and system-related issues, ensuring smooth IT operations. Key Roles & Responsibilities: Provide technical support for desktop systems, software, and hardware issues. Install, configure, and maintain Operating Systems (Windows/Linux) and other IT tools. Manage and maintain Office 365 and Microsoft Teams . Provide support for hardware and software troubleshooting . Conduct regular data backups and ensure data recovery processes are in place. Handle network-related tasks, including Naas (Network as a Service) and basic network troubleshooting. Monitor and manage antivirus consoles and ensure system security compliance. Provide support and maintenance for CCTV systems . Coordinate with vendors for hardware replacements or escalated issues. Maintain documentation for IT procedures and support activities. Work collaboratively with the System Administrator and other departments to ensure IT systems run efficiently. Required Skills: Hands-on experience in hardware and software support Good understanding of networking concepts Knowledge of OS installation and system configuration Experience with data backup & recovery tools Familiarity with Office 365 and Microsoft Teams Basic knowledge of CCTV system operations Understanding of Antivirus console management Strong communication and problem-solving skills Why Join Us? Growing energy sector company with innovative solutions Supportive team and learning-oriented environment Opportunities for growth in IT infrastructure and cybersecurity Interested candidates can share their updated CV at: career@geon-energy.com Or WhatsApp on 7777038115 Best Regards, Pranit Shegokar Trainee - Talent Acquisition Geon Energy

SLK Software Services Private Limited is looking for Consultant to join our dynamic team and embark on a rewarding career journey Analyze business requirements and industry trends Provide expert advice to optimize operations Develop and implement strategic solutions Support clients in achieving business goals

Job Description Technical support and project execution support. System and product training and software support. Fabrication and installation training. Site audits and resolving customer complaints. Project handling cross section drawings, system mockup sample execution. Exhibition and events system display execution support.

Role & responsibilities 1) Share promotion available in DMS to distributors. 2) Purchase receive on daily basis. 3) Share stock available in DMS to distributor. 4) Load out in morning. 5) Settle secondary on same day and share with distributor. 6) Stock RECO (DMS vs FLOOR). 7) Share near expiry detail with distributor. Preferred candidate profile 1) Fundamental knowledge of computers required 2) Candidates with a BCA degree are preferred 3) Open to freshers as well

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The Position is with a MNC Software co in Gurgaon . The candidate should be Btech BCA/ BBA with 0-2 years of experience Fresher can apply . The candidate should be able to provide remote, proactive system monitoring and support to customers for vendor software issues and application Using ticketing system to maintain and troubleshoot customer's technical issue. The candidate should be good in English spoken and written skills

We are seeking a highly motivated and technically proficient Technical Support Executive to join our growing team. In this role, you will be responsible for providing exceptional customer support across various channels, including email, phone, and in-person interactions. Key Responsibilities: Customer Support: Respond promptly and effectively to customer inquiries. Document customer issues and requirements accurately. Coordinate with the technical team to resolve complex issues. Onboard new customers smoothly. Gather customer feedback and identify areas for product improvement. Product Expertise: Conduct product demonstrations for customers and partners. Guide customers through the onboarding and training process. Schedule and follow up on client demos and training sessions. Manage the onboarding, training, and support of all resellers and distributors. Client Relations: Mediate between clients and the organization to resolve conflicts. Handle and resolve customer requests and complaints effectively. Contribute to product design and development by providing valuable customer insights. Required Skills: Strong technical aptitude and a passion for technology. Preferred Languages: English (Mandatory), Tamil, Hindi, Arabic Excellent communication and interpersonal skills. Analytical and problem-solving abilities. Ability to learn new technologies quickly and adapt to changing environments. Strong customer service orientation with a focus on customer satisfaction. Excellent time-management and organizational skills.

Job description PERMANENTLY REMOTE opportunity to work with Aditri Tech World, subsidiary of Apple Cinemas as a Software Support Specialist Do you have excellent spoken and written English skills? Great with communication? Are you available immediately to work in night shift? Then you are in the right place! Responsibilities: Expert level working with computer applications including MS Excel, Word, PDF. This job includes helping and supporting Corporate finance office team by classifying, reconciling day-to-day expenses accordingly. Help Corporate finance team run monthly reports as directed. Follow up with vendors to get Invoices and sort them accordingly. Provide product support to clients. Skillsets: Very good spoken and written English Ability to understand and respond to American Accent Soft skills Quick response time Troubleshooting Attention to Details Redirecting queries to relevant sources if escalation needed Interpersonal skills Communication Friendly and approachable Phone/email/message/chat response etiquette Voice call support/non-voice support Good listening skills/asking right questions to decipher the issue Required Candidate profile Graduate in any discipline with an attitude towards offering resolution to the clients. Polite demeanour Timely responses to clients

Role & responsibilities Technical Support Specialist Desktop Support Engineer IT Service Desk Analyst Preferred candidate profile Ticketing tool and Inventory management (ServiceNow) Should have experience to support on trading and Finance applications like Bloomberg, Bloomberg Gateway, MarketView Terminal, MFI Explorer, MorningStar, CCIL (TREPS, CROMS, NDS-OM, eKuber), IRIS, ARCL Dealing System, Report Browser, Refinitiv, ACE Equity, SunSystems, Vision, TdsPac Desktop Support Specialist with expertise in Windows, Microsoft Applications, and Network Fundamentals, with excellent communication and customer service skills.