1045 Software Support Jobs - Page 14

As an experienced candidate with a minimum of 1+ years in Software Support or hands-on experience with Tally, Marg, Busy, Quick Books, or any other ERP software, your role will involve creating and maintaining a positive and professional learning environment. Your knowledge of the internet, MS Excel, and Word is essential for this role. Your key responsibilities will include: - Providing first-line technical support to software users via phone, email, or chat. - Diagnosing and troubleshooting software-related issues reported by customers. - Guiding customers through step-by-step solutions for software problems. - Escalating complex issues to higher-level technical support or engineering team...

So, what’s the role all about? The Senior Cloud Transformation Engineer works as an operational resource for a specific software application or suite of applications and accompanying infrastructures. This includes implementation of new systems as well as providing mid-level and escalation support for other groups and working to resolve production issues in conjunction with development, operational, and architectural resources. How will you make an impact? Supports NICE Engage and Multi-ACD . Understand AudioCodes Configurations and work with AudioCodes for resolutions and bug fixes. Know how PBX Cisco, Avaya and others work and integrate CTI Integration and SIP troubleshooting. Familiar with...

As an IT Support Specialist, you will be responsible for providing on-site support for computer hardware, software, and networking-related issues. Your key responsibilities will include: - Diagnosing and troubleshooting system problems (hardware/software). - Performing installation and configuration of operating systems, application software, antivirus, etc. - Setting up and maintaining LAN, internet connectivity, and basic network infrastructure. - Maintaining system performance and security updates. - Coordinating with vendors for hardware replacement or service support. - Keeping logs for daily tasks and issue resolutions. To qualify for this role, you should meet the following eligibilit...

WORK FROM OFFICE - GURUGRAM SECTOR 33 MONDAY-FRIDAY - 5:30 PM-2:30 AM (NIGHT SHIFT) Job Summary: We are seeking a highly motivated and detail-oriented Implementation Engineer to join our dynamic team. As an Implementation Engineer, you will be responsible for the successful deployment and integration of our solutions into client systems. This role requires technical expertise, strong problem-solving skills, and excellent communication abilities to ensure our solutions meet client requirements and are delivered on time and within scope. Key Responsibilities: • Solution Deployment & Integration: Work with the project team to Onboard Client, configure, and integrate clients Apps according to sp...

The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Lev...

Job Profile We are looking for a Customer Support Executive (Female) to join our team! She will handle day-to-day tasks, Provide timely response to customer feedback or enquiries. Attend to customers' email and phone enquiries professionally and amicably. Liaise and coordinate between vendors to ensure the Campaign requirements are met.Assist with documentation tasks such as data entry, filing documents, and preparing reports.Your responsibilities will cover both Back office support and direct communication with customers across various platforms. Role & responsibilities: This is a full-time on-site role for a Customer Support Executive located in Navrangpura, Ahmedabad. In this role, you wi...

Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software products. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide insights to improve product quality and user experience. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support fo...

At IDEMIA, we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more ...

We are seeking experienced SQL Database Developers to join our global IT team. As a Database Developer, you will be responsible for designing, developing, testing, improving, and maintaining both new and legacy databases. This role will involve close collaboration with software developers, administrators, and clients, ensuring optimal data delivery and system consistency. Key Responsibilities: Design stable, reliable, and high-performance database systems. Optimize and maintain legacy systems and existing databases. Modify databases according to requests and perform necessary testing. Solve database usage issues and malfunctions. Liaise with developers to enhance applications and recommend b...

Responsibilities: * Manage IT infrastructure and software applications * Collaborate with team on project implementation and maintenance * Troubleshoot hardware and network issues * Provide desktop administration and support Health insurance Provident fund

Responsible for supporting the activities of the function to ensure effective maintenance and smooth functioning of IT systems and infrastructure. Conduct periodic backups of servers / databases to prevent data loss from any system failure.

Myridius x Aethereus is looking for Technical Support Analyst (AI Tooling) to join our dynamic team and embark on a rewarding career journey As a Support Staff member, you will play a crucial role in providing assistance and support to various departments within the organization This position involves a range of administrative and operational tasks to ensure the smooth functioning of daily operations Key Responsibilities:Administrative Support:Assist in handling routine administrative tasks, including data entry, filing, and document management Manage phone calls, emails, and correspondence on behalf of the department Facility Management:Oversee the organization and cleanliness of workspaces...

To provide L1/L2 support for Lawson-Financials ERP V10(On-Prem) in OS/400 with database technology DB2. In-scope modules of Core Transaction Processing - Enterprise Financial Management (AP, MA, PO & GL) - Inventory - Costing General requirements Provide L1 and L2 support for the Application Maintenance engagement which is heavy off-shore Nature of the work predominantly handling - Access, psw, sign on etc, application down incidents and user requests with interface issues / Printers / reports. L2 issues w.r.t timely processing of invoice jobs, Pos, functional issues etc., Before getting into L1/L2 Support, person should be able to take KT as needed as per the defined process, provide steady...

Role: Manager / Senior Manager- IT & ERP Exp 10-15 Years Location: New Delhi / Gurugram Qualification: BE/B Tech/ BCA/ MCA Preferred Role Objective: We are seeking a highly skilled and experienced Manager of IT Infrastructure Administration to lead our IT infrastructure and support operations within our corporate environment. The ideal candidate will possess a comprehensive understanding of IT systems, infrastructure, and administration, with a proven track record of success in managing complex IT environments. Key Job Responsibilities: Deployment, Implementation and Customization of ERP Module Farvision Setup and configuration of new Projects/Business Units/Workflows etc. ERP data rectifica...

Domain Experience Insurance (good-to-have) Job Duties / Responsibilities - Good written and Verbal communication - Exposure to IT applications - Build sound understanding of the supported application estate. - Resolve Support Tickets strictly in a timely manner. - Willing to work in 24*7 shift - Incident Management - Service Request Fulfillment - Monitor Application Performance & Batch Jobs - Keep documentation current and prepare SOPs for routine tasks - Collaborate with internal & external teams to provide end-to-end resolution across Application issues Skills (Good-to-have) - Familiarity of commonly used Software Products in Insurance domain

Role & responsibilities 365x24x7 monitoring and IT operation support of the server hardware and operating systems. Operating System (AIX, Windows, Linux, VMware) L1 administration and monitoring, Log collection and Analysis. Hardware issues fixing and OEM/CAMC vendor coordination. Installation and Re-installation of the server and Desktop and other hardware in the event of system crash/failures. Backup / Restore Operations (Manual /Automated) Facilitate required support infrastructure for hosted application Troubleshooting day to day IT issues on web services, mail services, applications software, Application Monitoring and Backend services Mail, messaging desktop/server relationship issues ...

Job Summary We are seeking a talented Technical Consultant to join our Banking Consulting team. As a Technical Consultant, you will play a key role in delivering next-generation Oracle Banking products, leveraging the latest technologies to drive business growth and customer satisfaction. Your expertise will help us design, implement, and support solutions that meet the evolving needs of our financial services clients. Key Responsibilities Collaborate with cross-functional teams to analyze business requirements and design customized solutions for clients Develop, test, and implement software programs using Oracle SQL, PL/SQL, and Oracle Database Provide technical expertise and support for so...

Roles and Responsibilities Should have knowledge about operating systems Work form Office Rotational Shifts/ Day shift Desired Candidate Profile Fresher / experience in International BPO call center voice and non voice process knowledge about computers & Internet Perks and Benefits Domestic and International call Center No Fees Call 9781021114 WhatsApp number 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Job opening for Technical Support with Zinq ELECTRONICS at Navi Mumbai NOTE - If Interested mail me your updated CV on careers@zinq.in or you can call us on 98203 43217 Company Website: www.zinq.in Company Address: ZINQ ELECTRONICS PVT. LTD. 418-419, 4th Floor, Platinum Technopark, Near Vashi Station, Vashi, Navi Mumbai - 400703 Position Summary: As a Technical Support Specialist, you will provide remote and on-site support for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including but not limited to CCTV, alarm systems, access control, and intercoms. Your goal is to ensure client satisfaction through timely resolution of technical issues ...

Min 2 Yr Exp Into Technical Support International Voice Must Have -Service Desk Voice Any Graduate Up to 6 LPA + Allowances and Incentives Night Shift Both Way Cab | 2 Days Off | WFO Absconded Cases Not Considerable Notice Immediate HR 8079009780

As a Sr. Technical Support Consultant at Adobe, you will play a crucial role in providing exceptional customer experiences and driving revenue growth through upselling and customer retention. You will handle real-time chats, calls, and emails from Adobe business users, offering consultative support throughout the customer journey. Your focus will be on understanding customer needs, resolving complex issues, and ensuring high levels of customer satisfaction. Key Responsibilities: - Handle real-time chats, calls, and emails from Adobe business users. - Provide consultative support across the customer journey, from onboarding to troubleshooting and post-sales care. - Upsell and cross-sell Adobe...

We are looking for a Software Support Engineer (Technical) for "Configit-India" team at Kedge Systems Private. Ltd., Chennai. Configit is a CPQ software product firm from Denmark, with offices in US, UK and Germany. http://www.configit.com The selected candidate will work for an international company following European work culture, getting an opportunity to work with customers from all around the world in a global #oneteam setup. The position requires working in support shifts. The support engineer is responsible for providing customers with expert-level technical assistance of Configits products. They conduct incident management and problem management activities relating to complex issues ...

Associate - Product Support Location: Gurgaon Functional Area: Operations Education Qualification: B. Tech, BCA, MCA/ Any Graduate Experience: 1-2.5 Years Key Responsibilities: • Respond to and log all inquiries received from clients via telephone, chat, email, or web site • Maintain detailed documentation and updating tickets for all incoming support requests in real-time • Keep well documented and updated case notes on all tickets daily • Provide daily communication to clients on outstanding ticket status • Identify, analyze, troubleshoot and resolve client service requests • Work as a team member to collaboratively resolve client requests and technical issues, partners and vendors. • Part...

Responsibilities: * Provide product support through phone, email & chat * Document customer issues & resolutions * Maintain knowledge base & user manuals * Collaborate with development team on bug fixes & enhancements Annual bonus

Key Responsibilities: Application Support & Maintenance: Provide day-to-day support for insurance broking software, CRM tools, and internal applications. Troubleshoot issues related to policy issuance, claims processing, and reporting systems. Monitor system health and coordinate with vendors for timely resolution of software glitches. Operations Support: Assist operations and sales teams in generating reports, managing data, and ensuring system accuracy. Coordinate between IT and business teams for software enhancement requests and process automation needs. User Training & Documentation: Provide basic training and guidance to end-users on new features or system upgrades. Document recurring ...