1045 Software Support Jobs - Page 13

Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...

About us Bain & Company is a global management consulting that helps the worlds most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. B...

Good Knowledge on Customer Support(Email Chat, Email Support, Calls) Good Knowledge in Technical Support Postman API Track and interact with Customers/Employees having wide range of product related Issues. Good Command in English and Hindi Language Required Candidate profile Years of Experience – Maximum 2 years of experience 6 Days working Timings – Rotational Shift (Male candidates only need to apply) Rotational week off

Responsibilities: * Collaborate with development team on bug fixes * Provide technical assistance via phone, email & chat * Maintain customer satisfaction through timely resolutions

Role & responsibilities : Install company software at clients sites. To resolve all issues and develop all programs according to client requirements. Perform various tests on process and prepare document and coordinate with the manager to resolve issues within required time frame and inform management for any delays. Coordinate with development team to design new programs for the client implementation activities and manage all communications to resolve all issues. Identify problems and new requirements of the client, understand any new requirement from the client and implement the changes. Perform research on all client issues and document all findings and implement all technical activities....

Key Responsibilities: Asset Management & Tagging Track, tag, and maintain records of IT assets Keep inventory updated and accurate Software Installation Install and configure software Test and ensure proper functionality Hardware Installation Set up desktops, laptops, printers, etc. Check all hardware for proper operation Knowledge Base Document common issues and solutions Keep support articles updated and accessible Communication Provide updates to users on issues Coordinate with teams and take user feedback Preventive Maintenance Perform regular system checks Keep systems secure and updated Daily Call Resolution Handle IT support tickets from HRMS Resolve or escalate issues as needed.

Active Directory (AD) skills (configuration policy, etc. Networking (Fortigate, HP Aruba) Kaspersky Anti-Virus CCTV monitoring and computer troubleshooting Must have strong english speaking skills

Lead and manage client relationship team. Conduct onsite visits for client engagement, issue resolution & implementation support.. Ensure client satisfaction, retention, and upselling. Handle escalations & coordinate with internal teams. Required Candidate profile 5+ yrs of experience in client relationship management Proven team handling & client-facing expertise Strong communication & problem-solving skills Willing to travel for onsite client visits Perks and benefits PF Medical Insurance Performance based Incentives

Role & responsibilities 1. Software Maintenance: Assist in the maintenance and management of software systems and applications, ensuring they are operational and up-to-date. 2. User Support: Provide technical support to end-users and staff regarding software-related issues, troubleshooting problems and coordinating repairs or updates as needed. 3. Software Updates: Assist in implementing software updates, patches and security measures to protect against cyber security threats. 4. Documentation: Help in creating and maintaining documentation related to software configurations, user guides and support procedures. 5. Vendor Coordination: Collaborate with software vendors and service providers t...

Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...

Greetings from Blue Altair: Have you thought about the role youll play in the AI universe of tomorrow? At Blue Altair, we believe each employee is a starfull of diverse elements that emit brilliant light. Just as stars illuminate the night sky, our team members light up the business and technology world with their talent, creativity, and dedication. Blue Altair is an innovative, industry-recognized consulting firm that leverages transformative technologies to enable AI and drive digital success for its clients. Founded in 2015, our services span Assessment and Strategy, Technology Implementation, and Managed Services across API Management and Integration, Data Management, Digital Application...

Roles And Responsibilities Lead, mentor, and grow the product support team to deliver outstanding support experiences. Act as an escalation point for complex customer issues and product queries. Debug customer issues using tools like SQL, JavaScript, Postman, and browser developer tools. Build processes to log, track, and prioritize bugs and feature requests. Collaborate closely with the product and engineering teams to improve product reliability and usability. Review customer screen recordings and usage patterns to identify UI/UX improvements. Set up and maintain reporting on key support metrics (e.g., ticket volume, resolution time, CSAT). Develop SOPs and knowledge bases for internal sup...

JOB RESPONSIBILITIES:- Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application. Help clients for mobile application installation process and educate them for the utilisation. Having hands on experience about MS office. Follow up with clients to ensure their systems are functional Help to create user manual and functional document preparation SKILLS REQUIRED:- Proven work experience as a Software support assistant. Proven experience as a help desk technician or other customer support role. Hands-on experience with Windows. Excellent problem-solving and multitasking skills. Customer-oriented attitude.

Role Overview: As an Operations Executive with a strong IT background, you will be responsible for overseeing day-to-day operational activities, providing software support, managing databases, and generating operational reports. Your role will be crucial in ensuring smooth operations, system support, and data reporting. Key Responsibilities: - Overseeing and supporting day-to-day operational activities across departments - Handling software support issues and troubleshooting IT-related problems - Maintaining and managing databases - Generating operational reports and dashboards using Excel - Coordinating with internal teams to streamline workflows and improve efficiency - Supporting email an...

The Position is with a MNC Software co in Gurgaon . The candidate should be Btech BCA/ BBA with 0-2 years of experience Fresher can apply . The candidate should be able to provide remote, proactive system monitoring and support to customers for vendor software issues and application Using ticketing system to maintain and troubleshoot customer's technical issue. The candidate should be good in English spoken and written skills

Your future role Take on a new challenge and apply your software development expertise in a cutting-edge field. Youll work alongside collaborative, innovative, and forward-thinking teammates. You'll play a key role in developing and delivering microservices, ensuring detailed design, implementation, and documentation of features. Day-to-day, youll work closely with teams across the business, including the Software Manager, Program Manager, Lead Architect, and Tech Leads, contributing to the entire software development lifecycle and much more. Youll specifically take care of software modules' detailed design and coding, as well as module testing and verifications, but also support software an...

Role & responsibilities Highly skilled Senior Software Engineer to manage and maintain our ERP system, SAP Business One (SAP B1), and other critical software applications. This role involves managing and maintaining ERP systems (primarily SAP Business One), supporting various business applications such as NX, SolidWorks, and PolyWorks, and developing custom reports usin g Qlik Sense and SQL. Key responsibilities include troubleshooting software-related issues, coordinating with vendors, leading a small support team, providing user training, and ensuring optimal system performance. Preferred candidate profile

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Quality Management Good to have skills : Quality Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role is responsible for understanding and delivering client & customer requirements in terms of Quality and Performance.1. Knowledge of Transaction Monitoring Process2. Candidate should have good Communication skills.3. Ability to provide effective feedback and coac...

Job Title: Technical Assistant Imaging and Camera Calibration Role Overview: We are seeking a hands-on Technical Assistant to support our machine vision and 360 sensing product lines. The role involves executing established camera calibration pipelines, capturing and processing datasets, and assisting in ground truth data collection for model training. You will also support practical field experiments to test camera performance, and maintain accurate records for datasets and project activities. Key Responsibilities: Operate and execute camera calibration processes for depth cameras. Capture and process datasets as per defined protocols. Conduct ground truth data collection activities. Assist...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Desk Quality Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role is responsible for understanding and delivering client & customer requirements in terms of Quality and Performance.1. Knowledge of Transaction Monitoring Process2. Candidate should have good Communication skills.3. Ability to provide effective feedback and coaching to improve ...

Strong in US client handling, including voice and text. Good technical skills in networking and software installation. Interested to work in night shifts with work from office. Job location : Chennai & Kaup Send your resume : mohanrajk@desicrew.in

Key Responsibilities: Provide first-level support to customers using our ERP software for hospitality operations (e.g., PMS, POS, Inventory, Finance). Troubleshoot and resolve software issues via phone, email, chat, or remote sessions. Log and track support tickets using the helpdesk system. Collaborate with internal teams (Product, QA, Development) to escalate and resolve complex issues. Guide customers through system functionalities, updates, and best practices. Ensure timely follow-up and closure of support requests. Maintain high levels of customer satisfaction and professionalism. Ability to work independently and manage multiple tasks. Fluency in English & Hindi

Qualification (Degree, Certifications, etc.) - BCA, B.Tech Skills Required (Technical, Soft Skills, Tools, etc.) - Basic Computer Knowledge , Technical skills, S/w & H/w knowledge, database and scripting. Experience Level (Years & Relevant Industry Experience) - Fresher/Experienced can be considered. Job Responsibilities (Key Duties & Expectations) Troubleshooting Issues reported by Customers. Respond to support tickets, calls, or emails and guide Customers through solutions. Maintain detailed records of issues, resolutions, and system changes for future reference. Monitoring & maintaining system health and perform routine maintenance to prevent issues. Work with other functions to escalate ...

L1 - Support Analyst Skills : Communications IT & Relevant Exp. 0 1 year Domain Experience Insurance (good-to-have) Job Duties / Responsibilities - Good written and Verbal communication - Exposure to IT applications - Build sound understanding of the supported application estate. - Resolve Support Tickets strictly in a timely manner. - Willing to work in 24*7 shift - Incident Management - Service Request Fulfillment - Monitor Application Performance & Batch Jobs - Keep documentation current and prepare SOPs for routine tasks - Collaborate with internal & external teams to provide end-to-end resolution across Application issues Skills (Good-to-have) - Familiarity of commonly used Software Pro...

Experience: 2 to 4years Mandatory skills- SQL Server Preferred Skills: - Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement: - Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only)