444 Software Support Jobs - Page 13

Role & responsibilities Collaborate with educational institutions and internal stakeholders to gather, analyze, and document business processes and system requirements. Define clear project objectives, scope, and deliverables in alignment with business goals. Conduct training sessions and provide ongoing user support during and after system deployment. Monitor project milestones and progress using appropriate tools; ensure timely escalation of risks and issues. Prepare project reports and dashboards for internal review and client communication. Continuously identify opportunities to improve project efficiency and delivery processes. Prepare detailed documentation including business rules, data models, system workflows, and SOPs. Coordinate with development, testing, and design teams to ensure accurate and timely implementation of requirements. Lead User Acceptance Testing (UAT) by working closely with users to validate functionality against requirements. Preferred candidate profile Good ommunication and stakeholder management skills. Problem-solving and decision-making abilities. Ability to handle multiple projects and meet deadlines. Proactive, self-motivated, and detail-oriented.

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements.

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements.

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server, Exchange server and M365. Asset/Device management.

Need MIn 7+yrs exp in Process Training & Min 1+yr exp as a Manager Training from Technical Support Voice Chat Process BPO. Handled a team of Training Team Leads and Trainers Fluent English US Shifts Call 8447780697 send CV monu@creativeindians.com

GreyOrange seeks a talented and motivated TSE to support external customers for warehouse automation industry products. He will provide level 3 support for allocated product lines per decided SOPs. You are also responsible for sharing knowledge within the client service team and relevant feedback with R&D. Responsibilities: * Responsible for efficiently handling and resolving technical issues passed on by L2. * Ensure timely and effective action as per decided workflow basis priority and severity for each ticket. *Should ensure maximum issues are resolved without L4/R&D involvement. *Should ensure adherence to committed SLAs for each reported issue. *Should follow ticketing SOPs and ensure tickets are generated for R&D with all relevant technical details captured for every issue. *Should follow internal escalation matrix based on severity and resolution time. *Should ensure all relevant site-specific technical documentation and documentation regarding new product lines and/or features are accurately captured from R&D and shared with the Client Service team. *Should support CSMs in developing an eminently capable and technically competent team of assistant client service managers and service engineers. *Responsible for creating and monitoring software and hardware component-wise reliability metrics for each installation. *Should develop a framework to predict potential/future failures and ensure requisite preventive measures are taken Required : *Engineering graduate with at least 3 years of experience in a 24*7 Software Support role. *Experience with Linux/Unix *Experience with SQL *Experience with scripting - Python/Shell. *Must have strong communication skills.

Job Title: Technical Support Executive Location: Kamakshipalya, Bengaluru-560079 Department: Administration / Operations Reports To: Office Manager / Facility Manager Contact: Amulya S (HR Recruitment Manager) Mobile: +91-7026683267

Good understanding of ERP software implementation & support, Training Good functional knowledge of ERP processes / communication and Client handling skills. ready to travel. should have worked for impel. in MFG companies. Loc: Bangalore , Kolkata

Job ID: 199107 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) In one sentence Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. All you need is... Bachelor s degree in Computer Science/Information Technology or equivalent. 5+ years experience as a Software Support specialist. Experience in unix, database & shell scripting. Should have an experience in Kubernetes, Kibana. Should have a knowledge in Team Management. What will your job look like Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution. Analyse production issues from the business and application perspective and outlines corrective actions. Technical focal point with other teams to resolve cross product/solution issues. Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues. Bring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions. Contribute in meeting various SLA s and critical metrics to guarantee that tasks are completed on time and the delivery timelines meet the quality targets of the organization. Onboard new employees and train them on processes and collaboration with team members. Take active role in team building, including technical mentoring and knowledge transfer. Partner with internal/external customers to improve the understanding of customer problems and verifies that an appropriate resolution has been applied. Why you will love this job: Get a chance to gain valuable experience and wide knowledge of Software integrative systems! Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise! Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Technical : Previous technical support /Product Support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (exMS SQL Server, MySQL, Postgre SQL), General experience in **Data Analytics** (e.g., Data Visualization, BI tools, Data Cubes) Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customers technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education : Bachelors Degree (CSE, IT) or MCA Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About UsHear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.

Job Information Job Opening ID ZR_1723_JOB Date Opened 14/03/2023 Industry Technology Job Type Work Experience 6-10 years Job Title .Net Full Stack Developer City Pune Province Maharashtra Country India Postal Code 411018 Number of Positions 1 Roles and Responsibilities: Support the software and cloud related development for various products. Support and resolve any customer issues in priority. Work with development teams and product managers to ideate software solutions. Build the front-end of applications through appealing visual design. Develop and manage well-functioning databases and applications. Test software to ensure responsiveness and efficiency. Essential Skills Required: 5.5 years+ of product development experience (web, desktop), 2.5+ Years of Azure cloud development experience (Azure certification is preferred)Strong front end work experienceAngular/React, Node.js, JavaScript/Typescript, HTML, CSS, jQuery RESTful Web services. Flexible to learn and develop in any language/technology/tools as per the projects need.Strong web development experience with C#, ASP.NET, .NET Core, SQL Server and able to troubleshoot complex scenarios including networking and performance. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1939_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Technical Writer City Noida Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 4 You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent writing and communication skills. You should also be a self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills Soft Skill Set: Cutting edge isnt limited by what is today but looks for what is next Technical quick to grasp how Fiserv software supports Financial Institutions Network builds relationships easily throughout the organization Detailed realizes the importance of details in leading to impactful outcomes Collaborative works with others to get the job done Professional personal ethics, quality work and a quality attitude Eager to learn enjoys life-long learning. The bullet points highlighted are key. The duration of the contract is for a year. API tech writing Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Supporting customers over Voice/Mail/Chat Resolving customer queries Updating customer about changes Technical knowledge of Mobile Software Building customer relations Managing technical escalations

Role & responsibilities Providing inputs to the team leads for the status update calls with the key stakeholders from the client side Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis Provide technical assistance via phone, email and WebEx to clients, across the globe for eProcurement tools Proactively communicate issue status in a timely way to the clients and the management. Take ownership of issues until they are successfully resolved. Ensuring the timely resolution to meet our Service Level Objectives (SLOs) Answering inbound calls of clients as per the SLA`s and ensure resolution on callfirst fix Making outbound calls to clients if process demands so Ensuring complete documentation with the ticketing system for ease of reporting and follow up as per the process Efficiently and concisely document support calls/email support inquiries and resolution into the companys tracking system, practicing ITIL concepts Filing Solutions’ and ‘Problem Reports’. Co-coordinating with various concerned departments to ensure the dynamic fixture of bugs and issues Analysis of issues, collecting of right information Perform special projects as requested by the Manager Deliver product training courses to customers and internal staff Develop a strong professional rapport with assigned customer accounts to help build our business Ensure customer feedback as per the set standards of the company Practice process improvements as defined Perform UAT`s as required and ensure complete documentation as defined – over the weekends Preferred candidate profile Excellent communication written and verbal Analytical aptitude and business acumen Excellent follow up & coordination skills Knowledge of computer software applications, MS Excel, Word & PowerPoint (PF) ITIL Certification Accent Trained Knowhow of Procurement or Supply Chain management Willing to work in Night Shifts - 6 PM onwards

Roles and Responsibilities Candidate should be comfortable with: 24*7 shifts with rotational weeks off Comfortable to work in night shifts Excellent communication skills in English speaking. Experience in any international voice process is a must. Immediate joiners will be preferred. Desired Candidate Profile Knowledge & Skills Required Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all patients Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues patients present Ability to concentrate follow patients issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independently No Fees Call 9988353971 7508062612 9988350971 WhatsApp number 9781021114 12th or Graduate any degree or diploma can apply Salary 15000 to 80000 and incentive 1 lakh

Key Responsibilities: Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits. Train clients on software usage and best practices. Collaborate with the development team for escalated issues and ensure timely resolution. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: Strong problem-solving and communication skills. Familiarity with common software systems and technical troubleshooting.

Provide Tier 13 technical support for Epicor ERP (e.g., Kinetic or E10). Troubleshoot system errors, perform root cause analysis, and resolve technical issues in collaboration with internal teams and vendors. Develop and maintain BAQs, BPMs, Dashboards, and Reports using Epicor tools. Utilize DMT for data imports/exports and manage user permissions and security roles. Customize modules using Epicor Application Studio, C#, and .NET, where needed. Write, modify, and optimize SQL queries and SSRS reports. Monitor system performance, schedule maintenance, and deploy patches or updates. Assist with ERP implementation tasks, upgrades, and post-deployment support. Document support processes, system changes, and technical configurations. Train and support end users on Epicor features, new processes, and best practices.

Role & responsibilities This role requires the team member to follow established guidelines, responds to inquiries through various methods of contacts, processing or request procedures, systems status and network connectivity, and a variety of basic to moderately complex applications and hardware /software problems. Records inquiries, and repair / service requests. Resolves or directs request to appropriate technical area or vendor. Tracks status and follows up to ensure client satisfaction. Escalates to or consults with next level support when solution is unclear. Reports problems with procedures and suggests improvements. Identifies possible alternative solutions for problems, escalates solution for approval, helps to document and submit to knowledge base Identifies problem trends and escalates appropriately Proactively seeks information about our customers, partners and internal areas within TC. Demonstrates an in-depth understanding of the computer systems and processes needed to perform work Builds a reputation as a recognized expert and support resource in a specific line of support. Preferred candidate profile 1. A degree in Computer Science, Information Technology, Business Administration, or a related field is preferred 2. Strong written and verbal communication skills with the ability to convey passion, energy, and enthusiasm. Capable of handling C-level customer communications and creating action plans 3. Must have worked in Customer Service industry with a good exposure of handling Enterprise customers 4. Familiarity with Digital Marketing, ITIL principles and incident management would be an added advantage

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Account Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of formal education Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and acting as a software detective to ensure smooth functioning of the systems. Roles & Responsibilities: Provide technical support to clients and resolve issues related to the application. Collaborate with cross-functional teams to ensure timely resolution of issues. Maintain a thorough understanding of the application and its components. Identify and troubleshoot technical issues related to the application. Ensure timely delivery of services to clients. Professional & Technical Skills: Must To Have Skills:Account Management. Good To Have Skills:Account Delivery Management. Strong understanding of application support and troubleshooting. Experience in providing technical support to clients. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Account Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications 15 years of formal education Graduate

Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations to fully understand user issues, employing effective probing techniques. Problem Solving: Provide accurate information and solutions for client software products or services. Offer alternative solutions when necessary, guiding users through the resolution process. Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem. Post-Resolution Follow-Up: Ensure customer satisfaction by following up and updating customer status before case closure. Client and Operational Responsibilities: Coordinate with team leaders and managers for guidance on escalated cases. Follow team-internal and external processes and procedures. Record detailed events and problem resolutions in system logs. Forward customer feedback and suggestions to the appropriate internal team. Suggest improvements to processes and knowledge resources. Participate actively in team meetings and maintain effective communication with internal teams. Participate actively in up-skilling and training sessions

Job Title : IT Manager Job Summary: We are seeking an experienced IT Manager to lead and manage the hospitals IT infrastructure and systems. The ideal candidate will ensure smooth and secure operation of technology services, align IT with hospital goals, and uphold healthcare compliance standards like HIPAA. Key Responsibilities: Manage hospital IT systems, servers, networks, and medical technologies. Ensure cybersecurity and regulatory compliance (e.g., HIPAA). Lead IT projects including software implementation and infrastructure upgrades. Oversee IT budgets, vendor contracts, and procurement. Provide training and support to staff on IT tools and systems. Supervise and guide IT team members. Develop IT policies and disaster recovery plans. Qualifications: Bachelor’s degree in IT, Computer Science, or related field. 5+ years of IT experience (healthcare experience preferred). Strong knowledge of EMR/EHR systems and cybersecurity. Excellent leadership, communication, and problem-solving skills.

Preferred Skills: • Experience with ERP systems and manufacturing processes. • Certifications in SAP Business One, Salesforce, or SQL Server are a plus. • Implement and customize SAP Business One to meet organizational needs. • Analyse existing business processes, identify bottlenecks, and optimize workflows in SAP Business One. • Provide training and ongoing support to ensure effective system utilization • Manage HRMS software to streamline HR processes. • Provide technical support and training for HRMS users • Provide technical support for hardware and software issues • Diagnose and resolve technical problems with desktops and peripherals. • Maintain documentation of support procedures and user guides • Create and implement SQL database operations and structures. • Assure SQL availability, security, and database performance. Qualifications: • Bachelor& degree in Information Technology, Computer Science, or a related field. • Minimum of 1 to 3 years of experience in application engineering or a similar role. • Proficiency in SAP B1, HRMS applications, SQL Server, Salesforce, and desktop support. • Strong problem-solving and analytical skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team

Role & responsibilities Able to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. Supporting to hardware team. He is responsible to maintain timing for all respective station. Able to troubleshoot hardware problems, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware & networking knowledge. he can able to maintain computer hardware. Ready for travelling in Maharashtra. Able to troubleshoot hardware problems, software issue. he will have to collect document from bus station against running ads. Preferred candidate profile Able to keep 90% up-time off all station Maintain station up time, sound level, collecting document on time, station visit and feedback report to be fill up monthly.

Hi, PFB Job Details: Shift Timings : EST timings(Flexible) Work Mode - WFO(5 Days) PFB JD: Advanced Software Support Engineer Job DescriptionThe Advanced Software Support Engineer is a focal point within the Company's software organization for customer support activities related to the Matrix Select software system. Specifically, in this role, the individual(s) will provide remote and field support to Company's customers and operations teams for the installation and configuration of the system. The Advanced Software Support Engineer will work proactively and in response to ad-hoc support calls to ensure the software system is running properly in the production warehouse automation environments of our customers. The team will also develop and maintain support driven applications for use in those same environments.Skills and Experience required: NET debugging experience Checking logs on both Linux and Windows Managing escalation calls and performing root cause analysis from logs Must-have skills: Basics of Linux Kubernetes (kubectl commands) At least one monitoring tool SQL basics Good-to-have skills: Git Ansible basics Understanding of messaging queues About Nsight: Our Leadership team of Top Tier Consultants have over a decade of Big 4 consulting experience in providing SAP, Oracle, Microsoft, and Mobility Project leadership from Conceptualization to Implementation and have managed implementation teams of mid-size to large-size scales. We have invested in our methodology and reusable models, and templates related to IT Architecture and Design Services. Many our practitioners have been speakers and SME (subject matter experts) at several user conferences. Our Practitioners have an average consulting experience of ten years and have diverse knowledge in a wide spectrum of industries and understand the markets in which our clients do business. Our consultants stay current with emerging technologies and have the business and technical experience to enable clients align their business and IT strategies. The Nsight team has a proven track record to deliver projects on time and within budget. Our consultants are well versed in different methodologies, processes, and tools. We deliver a great quality of work and provide a positive experience to clients with a sense of trust and comfort. https://www.nsight-inc.com/life-at-nsight/ https://www.nsight-inc.com/about/ https://www.linkedin.com/company/nsight-inc/ https://www.linkedin.com/pulse/unlocking-rapid-growth-decoding-dna-nsight-inc-other-fast-growing https://www.linkedin.com/pulse/from-colleagues-cohesion-building-strong-internal-community-c-/

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. About Applied Materials Applied Materials, Inc. (NasdaqAMAT) is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future. Applied Materials India is looking for a Manager to lead Application Team for Process Diagnostics and Control (PDC) Metrology product. Our PDC products comprise advanced imaging hardware- Deep UV Imaging, Scanning Electron Microscopy, and cutting-edge software to detect, measure and classify nanometer size defects from semiconductor fabrication process steps. Job Duties and Responsibilities: Builds and drives a highly professional team of Application Engineers Responsible for ensuring all team members are up to date with required training, and Technical Development of engineers Ensures correct assignment of engineers to customer and project, and extensive on-site support towards a successful product evaluation, multi-tool ramp and customer satisfaction Delivers hands-on technical training and presentations to local team and customer Qualifications and Skills: Masters in Material Science/Electronics/Physics/Instrumentation Engg with 10+ years of work experience Must have been in a people management role since at least last 3 years managing more than 10 headcounts in a dynamic environmentbuilding high performance team, career development Onsite customer support experience in Semiconductor domain Open to 25% travel to leading semiconductor chip manufacturing fabs overseas Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.