1339 Software Support Jobs - Page 13

Role & responsibilities Deliver exceptional customer service at the ITS Walk-up. Provide hardware/software support and manage IT assets. Install and configure standard laptop/desktop images. Support mobile devices: setup, activation, troubleshooting. Handle A/V equipment setup and support for meetings. Assist with LAN/WAN/telephony tasks as needed. Interface with customers, vendors, and internal teams. Maintain documentation and adhere to service processes. Provide emergency after-hours support on rotation. Promote ITS services and build strong user relationships.

Key Responsibilities Provide technical support to end users via phone, email, or in person for hardware, software, and network issues. Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other peripheral equipment. Install, configure, and maintain computer systems, software, and hardware. Assist with the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Perform routine maintenance and updates to ensure optimal performance and security of IT systems. Document and track all support requests and resolutions in a ticketing system. Provide training and guidance to end users on proper use of IT equipment and softwar...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues ...

Job Description Client Support Specialist ( Rotational Night Shift ) Location: Keval Corporate Park, Chhani Road, Opp. Vadodara, Gujarat – 390024 What You Will Be Doing Act as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively. Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance. Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders. Maintain ownership of client issues through to resolution, even when coordinating with other teams. Collaborate with sales to...

We are looking for a highly skilled and motivated Support Specialist to join our team and deliver exceptional support for our T-Mobile RF cell site design product. This role involves Level 1 and Level 2 support, Swagger API workarounds, training content creation, user permission management, and documentation upkeep. All you need is... Level 1 and Level 2 Support Provide technical assistance and troubleshooting for the RF cell site design product. Resolve user issues promptly and escalate complex cases as needed. Swagger API Workarounds Develop and implement effective workarounds for Swagger API-related challenges. Collaborate with the development team to ensure smooth integration and functio...

XS Infosol is looking for Tech Support Engineer to join our dynamic team and embark on a rewarding career journey Issue Resolution: Provide timely and effective technical support to end-users, addressing hardware, software, or network-related issues This may involve diagnosing problems, identifying root causes, and implementing solutions Customer Assistance: Interact with customers or end-users to gather information about technical issues and guide them through troubleshooting steps Troubleshooting: Use diagnostic tools, knowledge bases, and problem-solving techniques to identify and resolve technical problems This may involve remote support or on-site assistance Documentation: Maintain reco...

1. To review order indents and ensure correctness. To communicate with internal functions like Technical Support to Sales (TSS) and Projects & Contract Management (PCM) for corrections to the Indents and QCPs. 2. To participate in internal kick-off meetings and provide technical inputs and ensure resolution of any technical concerns. 3. To review and approve Pump Quality Control Plans (QCPs) submitted by TSS and CM functions within (1) working day. To ensure correctness of Inspection class during the review. 4. To prepare and release an error free pump part list in SAP for standard pumps within (5) working days and for project pumps within (10) working days from the receipt of indent. To ens...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : Asset Life Cycle Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP FI CO Finance Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring the smoo...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-rel...

Job description Job Title: Technical Support Executive Location: Bangalore Experience: Freshers & Experienced candidates welcome Interview Mode: Face to face Job Description: We are looking for enthusiastic and customer-focused Technical Support Executives to join our team. You will be responsible for providing technical assistance, troubleshooting issues, and ensuring customer satisfaction across various platforms. Share profile to: 9489724007

About the Role: We are looking for an experienced IT Support Executive who can manage employee laptops, software installations, and user support. The ideal candidate will have a strong understanding of software systems and will handle employee queries related to applications, logins, and day-to-day IT operations. Key Responsibilities: Manage laptop setup, configuration, and user access for employees. Install, update, and troubleshoot business software and productivity tools. Handle day-to-day user queries related to software, system access, and performance . Understand internal software (ERP, CRM, HRMS, etc.) and assist users in navigating and resolving application-level issues. Maintain a r...

Experience on application support and lifecycle management in a corporate organization . IT knowledge on e.g. database, servers, network, AD,DNS, firewalls, API keys. LIMS, CDS, ELN, LES Experience of managing applications in pharmaceutical .

Responsibilities: * Conduct user training on implemented software solutions. * Execute implementation cycles from start to finish. * Test web applications with database queries.

Respond to customer queries in a timely way, via call/email/chat Identify customer needs Inform customers about new features Follow up with customers to ensure technical issues are resolved Experience in handling international clients like Aus/US. Required Candidate profile Looking for candidates experienced in dealing with international clients Should be willing to take US/Aus shift Looking for exclusively male candidates

Processes : Frontend / Backend / Hybrid Sectors : Tech Support / Non-tech Support / BFSI / ITeS Skills - Good communication skills, customer service orientation, proficiency in MS World & Excel Day Shift , Sunday off

Required Skills Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 3-5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design. Knowledge of Dell Boomi and API integration technologies Knowledge of mobile technologies is a plus Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus Demonstrated technical troubleshooting skills. HR, Payroll, ...

Manage and resolve complex technical issues related to Moodle LMS , including configurations, integrations (Zoom, SSO), migrations, and version upgrades. Handle escalated issues from Level 1 & Level 2 teams, ensuring timely resolution under defined SLAs. Perform data migration activities: analysis, transformation, import, validation, and post-migration support. Collaborate with Business Analysts, Developers, System Admins, and Project Leads for issue resolution and process improvements. Conduct root cause analysis , troubleshoot recurring issues, and coordinate with the development team for fixes or patches. Support system performance optimization , updates, and configurations on complex set...

Role & responsibilities Collaborate with cross-functional teams to understand application requirements and business objectives for maintenance projects. Analyze and troubleshoot issues in existing ERP applications, ensuring timely resolution of bugs and performance bottlenecks. Work closely with the testing team to identify and address software defects. Provide technical assistance and support to end-users, resolving functional and technical queries related to ERP modules. Monitor application performance, system logs, and scheduled jobs to ensure high availability and reliability. Document issue resolutions, root causes, and technical procedures to enhance the support knowledge base. Coordin...

INNSOF PVT LTD is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey. The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications. This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience. Key Responsibilities : Customer Support : Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance. Issue Diagnosis : Analyze and troubleshoot software - related problems reported by customers, identifying ro...

Graduate with Technical Background & /Or Management Degree Qualification 2-5 years Preferable in Edtech Domain / Parallel Customer Service Industry Years of Experience CANDIDATE APTITUDE AND SKILLS Key Skills: Critical Exposure Top Criteria For Evaluation: Good communication & presentation Skills Customer Service Management Customer Service Spirit An eye for detailing Good domain knowledge & prior experience of Smart Learn Class Company/ Products Target for Search: Able to drive and meet service delivery parameters General Summary : A competent professional with experience in the areas of Service Operations and Customer Satisfaction with reputed organizations Job Responsibilities: • Responsi...

As an IP Technical Expert Center Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Work effectively in a mixed environment, using best practices and business knowledge to improve products or services. Apply in-depth business knowledge of IP product services to understand ...

Hi, We are hiring skilled Technical and Application Support Specialist to join our team. This role is ideal for a dedicated problem-solver with a background in technical customer service who thrives in a fast-paced environment. Salary & Benefits : Experience(1yr to 2yr) - 32k take home per month(Salary not negotiable) Experience (2yrs & above) - 40k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Should be able to work in night shifts Fixed week offs on saturdays and sundays Should be able to join immediately Required Qualifications 1 year and above of experience in a dedicated role such as Technical Support, IT Helpd...

**Only male candidates from Udaipur are Required Responsibilities: Provide IT technical support for hardware & software issues. Troubleshoot network connectivity and printers. Install LAN, WAN devices and configure routers & printers Required Candidate profile Have Prior Experience in Software & Hardware and network Troubleshooting, will be able to perform all IT support task when required.

Roles and Responsibilities Should have knowledge about operating systems Work form Office Rotational Shifts/ Day shift Desired Candidate Profile Fresher / experience in International BPO call center voice and non voice process knowledge about computers & Internet Perks and Benefits Domestic and International call Center No Fees Call 9781021114 WhatsApp number 9781021114 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh