737 Software Support Jobs - Page 10

Position Summary: In this role, you will serve as the single point of contact for customers. You will manage all aspects of NCR Services delivery to the client, providing analysis and actions to improve customer satisfaction, service fidelity, and profitability. A thorough understanding of Services Systems, Operations, Policies, and Customer Contract Specifics is essential. You must quickly identify thenext steps in the problem-resolution process using ITIL practices and proactively identify actions for continuous improvements. This role can be a stand-alone position or part of a dedicated Customer Support Services Team. Key Areas of Responsibility: Client Governance, Service Delivery: Estab...

Job Title : Helpdesk / End User Support (EUS) Engineer Experience : 13 years Location : Bengaluru Employment Type : Contract To Hire Role Overview We are seeking a dedicated Helpdesk / End User Support Engineer to provide technical support and assistance to business users. The role involves troubleshooting Office 365 issues, coordinating with vendors, managing laptops/desktops, and supporting enterprise IT infrastructure. Candidates with hands-on experience in bulk laptop/desktop domain migrations and troubleshooting are highly preferred. Key Responsibilities Provide L1/L2 technical support for end users on hardware, software, and network issues. Troubleshoot Office 365 services (Outlook, Te...

We are looking for a dedicated IT Support Executive to join Vecura. The role involves providing technical assistance, troubleshooting hardware/software issues, and ensuring smooth functioning of IT systems across the organization. Key Responsibilities: Install, configure, and maintain computer systems, networks, and software. Provide technical support to staff via phone, email, or in-person. Troubleshoot system, network, and connectivity issues. Ensure data security, backups, and regular system updates. Coordinate with external vendors for IT-related services and repairs. Requirements: Bachelors degree/diploma in IT, Computer Science, or related field. Knowledge of Windows, MS Office, and ne...

What you can expect from the job The IT Support Officer provides basic to intermediate-level technical support to users across the organisation. This role acts as the first point of contact for incidents and service requests related to hardware, software, systems, and networks. Hands-on experience with diverse IT systems and applications. Exposure to enterprise-level Microsoft 365 and collaboration tools. A supportive team environment with opportunities to learn from senior IT experts. Training and development opportunities to build technical and professional skills. Involvement in projects beyond day-to-day support, such as system upgrades and deployments. Career growth path into specialize...

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the o...

Managing company's relationships with IT vendors and suppliers Initiating onboarding and account setup for new IT vendors Managing IT vendor billing and disbursements Manage IT assets Monitoring status and performance of IT assets Required Candidate profile Having experience in IT software for vendor and asset management. Exposure to SAP would be an advantage.

Job Title: Technical Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: Customer Interaction: Troubleshooting : Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective...

Skilled IT Engineer to maintain & improve company IT infrastructure Provide user support & ensure secure, smooth IT operations Manage networks, servers, cloud & participate in IT projects

Strong understanding of at least two modules: Production, Purchase, Sales, Finance. On-ground experience managing non-tech users and resolving ERP gaps practically.Experience in user training, support ticketing, and system stabilization Required Candidate profile Proactive problem-solving mindset and ability to ‘own’ ERP success. Preferred: exposure to custom ERPs or semi-automated environments in MSMEs.

Job Title: IT Support & System Administrator (Fresher) Department: Information Technology Location: Dadar, Mumbai Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented IT Support & System Administrator (Junior Level) to provide technical assistance and support to end users, as well as assist in system and network administration tasks. The role involves managing day-to-day IT operations, including user support, hardware/software troubleshooting, and supporting infrastructure tasks to ensure system uptime and security compliance. Key Responsibilities: Work Area 1: End User Support & IT Operations (50%) Respond to basic IT support tickets (hardware/software issu...

Key Responsibilities: 1. Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits.2. Train clients on software usage and best practices.3. Collaborate with the development team for escalated issues and ensure timely resolution.4. Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction. Minimum Requirements: 1. Strong problem-solving and communication skills.2. Familiarity with common software systems and technical troubleshooting.

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsib...

As a Desktop Support Specialist at Allen Lund Company, you will be responsible for providing technical support across various systems and devices to ensure a seamless user experience. Your primary focus will be on tier-one support, ticket management, hardware and software support, mobile device support, internet and network services troubleshooting, Google Workspace administration, Active Directory management, anti-virus management, and user account management. You will play a crucial role in handling end-user desktop-related issues through hands-on and remote technical assistance, ensuring timely resolution. Monitoring and responding to user requests and incidents via ticketing systems, ema...

As an AI-first SaaS platform focused on systematic literature reviews, EasySLR aims to revolutionize the way literature reviews are conducted by providing cutting-edge features such as AI-assisted study selection, intelligent data synthesis, transparent conflict resolution, comprehensive dashboard analytics, auto full-text retrieval, and customizable data extraction forms. Our platform is meticulously designed by a team of experts with a strong background in building and scaling global products, ensuring technological excellence and user-centric design at every step. In this role, you will be responsible for supporting customer queries to help users effectively utilize the EasySLR platform. ...

The job involves providing ERP training to the team, preparing POC & SOP documents, coordinating with software company for requirements, changes, and updates, cross-checking updates, managing computer systems, networks, and security. You will also be responsible for coordinating with operations and other departments for ERP system resolutions, coordinating hardware and software deployments, protecting sensitive information and system-crucial data, managing applications and their security, providing software support via email and phone to staff and branches, and conducting software training for staff and branches. This is a full-time job with benefits including health insurance and provident ...

The Software Support & MIS Executive plays a crucial role in providing support to internal users for business software applications, as well as managing MIS reports and ensuring adherence to ISO 9001:2015 Quality Standards. In terms of Software Support & Coordination, you will act as the primary point of contact for software support needs within the organization. This includes liaising with external software vendors for customization, development, and issue resolution. You will be responsible for maintaining an incident log to track software issues, providing training to users, and conducting user acceptance testing for new features. Regarding MIS Reporting & Data Management, your responsibi...

You should have 6 to 8 years of professional experience in software support at an enterprise level. As an experienced engineer, you must possess strong technical expertise, be ownership-driven, and have a focus on strong code quality. A Bachelors degree in Computer Science, Engineering, or a related IT field is essential for this role. Your responsibilities will include designing, developing, and architecting new and current systems. You will be participating in enterprise architecture reviews to provide recommendations aligning POS systems for optimized IT investments. As a technical lead, you will work on medium to large complex projects and feature enhancements. Collaboration with various...

The job involves giving training on ERP to the team, preparing POC & SOP documents for ERP, and coordinating with the software company regarding requirements, changes, and updates. You will be responsible for cross-checking the updates and changes with our requirements. Additionally, you will manage computer systems, networks, and security, as well as coordinate with operations and other departments for the resolution of the ERP system. Coordinating hardware and software deployments and protecting sensitive information and crucial system data will also be part of your responsibilities. Managing applications and their security, providing software-related support to staff and branches, and res...

SMG InfoTech is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience Key Responsibilities:Customer Support: Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance Issue Diagnosis: Analyze and troubleshoot software-related problems reported by customers, identifying root causes an...

Warm Greetings from Rivera Manpower Services, Hiring: Technical Support Associate Microsoft Products Location: Bangalore Shift: US Shifts (Night) CTC: As per industry standards Experience: Minimum 2 years in technical support (voice) Joining: Immediate Joiners Only Eligibility: Graduate / Undergraduate with 2+ years of technical support voice process experience Strong command of English communication skills Excellent troubleshooting skills in Microsoft products (Windows OS, MS Office, Outlook, O365, etc.) Roles & Responsibilities: Provide voice-based technical support to global customers using Microsoft products Troubleshoot issues related to: Windows OS Office 365 / Outlook Drivers, printer...

Roles and Responsibilities Collaborate with team members to identify root causes of recurring issues and implement solutions. Perform routine maintenance tasks such as patching, updating firmware, and monitoring system performance.

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Apply now ! Dial to HR: Sania - 9279700716 Neha - 9905338159 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Seeking Service Desk Analyst for support, troubleshooting, and customer service. Good understanding & problem-solving skills required. Basic knowledge of Computing, Networking Required Dial HR Recruiter: Puja - 9065410298 Gulnaz - 9334062188 Required Candidate profile Graduation in any trade with basic communication skill English. Min 50 % passing in all academic. Problem-Solving and Analytical Skills Required Communication and Soft skill Required Apply now!

You are a skilled and proactive IT Systems Administrator responsible for managing all office IT-related tasks, including server management, network security, office hardware, and backups, while also supporting the ArcGIS Enterprise environment. Your hands-on experience in IT infrastructure, firewall administration, network configuration, and ensuring the reliability and security of all systems are crucial for this role. Your key responsibilities include administering and maintaining servers, monitoring, troubleshooting, and performance tuning. You will manage firewalls, routers, switches, and ensure a secure and reliable network infrastructure. Implementing and monitoring SSL certificates fo...

Roles and Responsibilities Customer Support Executive / BPO / Call Center / Fresher / CCE JOB (Domestic & International BPO) Profile -CCE 15k -35k Desired Candidate Profile Graduate & Undergraduate Fresher & BPO Exp. both WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Good Incentive and Cab Facility