1045 Software Support Jobs - Page 10

Role & responsibilities Own end-to-end customer support for our V7 SaaS product, ensuring timely resolution of queries and issues. Define, document, and continuously improve support processes, including ticketing, escalation, and resolution workflows. Act as the primary point of contact for strategic customers, maintaining strong relationships and proactively addressing concerns. Collaborate with Engineering teams to provide feedback from customers and help prioritize product enhancements. Track, analyze, and report on support metrics (response time, resolution time, CSAT, etc.) to drive continuous improvement. Develop knowledge base articles, FAQs, and other self-service resources for custo...

Responsibilities: Administer and maintain Active Directory Manage Windows Server environments (installation, patching, updates, role configuration). Deploy, configure, and maintain VMware virtualization (ESXi, vCenter, VM creation).

Role Overview: As a Customer Service Advocate, you will be the frontline representative for consumer concern/query. Your primary responsibility is to assist customers with non-technical issues related to customer query related to orders, billing, banking , and services. Youll provide timely and effective solutions, ensuring a positive Key responsibilities: * Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool * Walk customers/ Provide navigational support on self service portal * Place outbound calls to customers when required in line with Client / Company guidelines * Work productively whilst maintaining exceptional call/data q...

Role & responsibilities: Software Developer/ Technical Role (SAP) Female candidates with any technical background and a career gap, willing to return to work are requested to apply for the 'Return to Work' program. Shortlisted candidates will be hired for technical roles and will be provided with initial 6 months training. Stipend will be provided during training period and post completion of the training the suitable candidates will be hired as permanent employees with Incture. Preferred candidate profile Experience: 1+ Yrs of experience in any technical background . Location: Candidate should be open to work from Kolkata (5 Days Work from Office during initial training period) About Compan...

Designation :- IT Engineer Total Experience & Relevant Experience :- Above 2 years (Having experience in implementing ERP system) Qualification :- BCA / MCA Work Location :- Haripar, Jamnagar About us :- Jakap Metind Private Limited is an Indian company founded in. It is a second-generation family-owned business specializing in the manufacture of turned and milled components and fittings. akap Metind is a precision machining company that produces made-to-order components in materials such as brass, steel, stainless steel, aluminum, copper, and bronze. The company's headquarters are located in Jamnagar, Gujarat, India. Jakap Metind caters to a diverse range of industries, including automotive...

Bachelor's or master's degree in STEM with good academic record; technology skills in PL/SQL or other coding languages; adaptability to work with multiple countries and cultures Support creation and maintenance of Master Data; manage user access in Cloud Applications; develop and maintain Oracle reports Responsibilities: Provide software support using Orcale tools. Maintain confidentiality of client information. Collaborate with cross-functional teams on projects. Troubleshoot hardware issues and provide IT assistance. Must apply 2025,2026 passed out candidate also eligible

LamaxAI Technologies is seeking a talented Software Engineer to join our growing team. Job Responsibilities As a Software Engineer at LamaxAI, you will play a critical role in implementing and supporting AI-based software solutions, including Installing, customizing, and optimizing cutting-edge software applications Providing product demos, client presentations, and training Engaging in pre-sales and post-sales communication to ensure client success Collaborating closely with clients and cross-functional teams Required Qualifications A degree in B.Tech (Computer Applications) or MCA Excellent command of spoken and written English A customer-focused mindset with strong communication skills Ex...

Hiring for IT Executive / Senior Executive for Jaipur Airport. Any IT professional with 2 years of exp in IT can apply. Please share CV's on uzma.tabassum-skpl@adani.com

General Information Technology work involves managing or performing work across multiple areas of an organizations overall IT Platform/Infrastructure including analysis, development, and administration of: IT Systems Software, Hardware, and Databases Data & Voice Networks Data Processing Operations End User Technology & Software Support Conducts cost/benefit analyses for proposed IT projects as input to the organizations IT roadmap. Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as f...

Job Description Equipment Knowledge (Must): Network Topology & Configuration Hardware Server Linux Based Operating System Windows / Linux, etc Management router concept Computer / Server / Switch / Hub, etc Internet & Intranet Network Router / Mikrotik / Firewall License Antivirus JD: Carry out gemba to the production area according to the schedule Repair existing hardware / network / software Installing / setting / configuring devices / hardware Perform filterization of internet access users Perform Preventive maintenance Server / PC Client Perform database and software backups according to the backup schedule Technology improvement Do the job quickly and precisely Coordination with the tea...

As an IT (Infrastructure & Operations) professional with 4+ years of experience, you will play a crucial role in managing IT infrastructure and services for corporates. Your responsibilities will include: - Leading and assisting in IT Systems & Operations with daily operations, projects, and support helpdesk. - Leading small / mid-size Infra projects, including solution design and deployment of the latest IT Infra systems and services. - Assisting in managing daily operations, ensuring smooth workflow, and addressing operational challenges. - Supporting the planning, execution, and monitoring of projects, contributing to their successful completion. - Being responsible for system upgrades an...

Job opening for Technical Support with Zinq ELECTRONICS at Navi Mumbai NOTE - If Interested mail me your updated CV on careers@zinq.in or you can call us on 98203 43217 Company Website: www.zinq.in Company Address: ZINQ ELECTRONICS PVT. LTD. 418-419, 4th Floor, Platinum Technopark, Near Vashi Station, Vashi, Navi Mumbai - 400703 Position Summary: As a Technical Support Specialist, you will provide remote and on-site support for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including but not limited to CCTV, alarm systems, access control, and intercoms. Your goal is to ensure client satisfaction through timely resolution of technical issues ...

Job Purpose - About Group Technology Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Group Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. With a global reach, Group Technology provides support services to over 7500 end users worldwide. We take pride in managing the informat...

1. Follow SOP and execute test cases prepared for testing software builds on Amazon Devices 2. Raise defects for all failures observed 3. Perform daily quality checks as per established guidelines and report deviations accurately. 4. Responsible for security and maintenance of the company assets, accessories and devices allocated to perform your daily operations. 5. Use software tools for validation, analysis, and data capture on a daily basis. 6. Be comfortable with capturing results, communicating, and escalating failures and providing status reports.

Job Description About the Role: We are seeking a SCM Clinical Support Analyst with 3 to 8 years of hands-on experience supporting Allscripts Sunrise Clinical Manager, Requirements Provide day-to-day application support for Sunrise Clinical Manager modules (, documentation, orders, medication administration), Perform system configuration, build, and testing of SCM forms, rules, order sets and alerts, Collaborate with clinical end users to gather requirements and optimize workflows, Troubleshoot application issues, perform root cause analysis, and coordinate resolution with vendors or technical teams, Participate in SCM upgrades, patches, and testing cycles, including regression and user accep...

Job Summary : We are seeking a detail-oriented and technically proficient Application Support Specialist to join our team. The ideal candidate will have a strong background in user access management, system configuration, and troubleshooting, with a focus on PAM, IAM and allied identity technologies. Key Responsibilities: Act as point-of-contact by providing technical support to Enterprise customers and partners of ARCON. Handles real-time voice-calls and chats with technical queries and adheres to the SLAs Handles email queries and responds in a timely-manner Achieves understanding of ARCON products and gains expertise Applies knowledge and experience along with analytical approach to diagn...

About Shipmnts At Shipmnts, we are on a mission to Accelerate Global Trade . Were building an all-in-one technology platform with the software, integrations, and resources that freight forwarders, customs brokers, and transporters need to manage Global Trade & Logistics (GTLM). Our goal? To revolutionize technology for the second-largest industry in the world . Who You’ll Work With You’ll collaborate closely with: Head of Product – to align customer needs with product direction. Customer Success Team – to plan, implement, and onboard customers. CEO & Leadership – to shape how Shipmnts delivers value to every customer. You’ll be at the frontline of customer experience—helping logistics compan...

Job description Role: IT support Engineer(L1 Support) Shift: Rotational shift Location: Farruk nagar,Haryana IT Support Technician Onsite Technology, SbM, TSE is part of the onsite Technology team responsible to managing Onsite IT infrastructure in close working with the team. Focus will be on providing on the ground support for end user workplace services, datacentres, warehouses, projects, asset management, procurement. The team will also be called on to support remote support desks for tasks that require onsite intervention and also for critical incidents that impact the business unit and operations.

We are hiring Customer Support Associates (Voice Process) for our Hyderabad location. This is a non-sales role in the BPO/ITES industry, primarily handling inbound calls (internal) and providing the L1 support on our Web/Mobile Applications. If you are customer-focused, fluent in Hindhi and a regional language, and passionate about providing excellent service, wed love to meet you! Key Responsibilities: Handle inbound voice process queries from customers Provide support on using the application Maintain high levels of customer satisfaction and service quality Follow standard operating procedures, call etiquettes, and company policies Work closely with team members to ensure smooth day-to-day...

As a Lenovo Service Desk Engineer, your primary responsibility is to provide technical support and assistance to customers 24x7. Your role will involve troubleshooting hardware and software issues, guiding users through problem-solving processes, and ensuring all customer interactions are handled with professionalism and efficiency. Key responsibilities include: - Providing 24x7 technical support via phone, email, and live chat. - Diagnosing and resolving hardware and software issues promptly. - Documenting all customer interactions and technical procedures in the ticketing system. - Collaborating with other support team members to escalate and resolve complex issues. - Ensuring customer sat...

As a Support Executive at our company, your role will involve working closely with clients to ensure smooth implementation and usage of our software solutions. You will act as the bridge between our technical team and the client, helping users understand product functionality, troubleshoot issues, and ensure high levels of customer satisfaction. Key Responsibilities: - Serve as the first point of contact for clients seeking assistance with software solutions. - Understand client business processes and provide guidance on effective use of our products. - Conduct client onboarding, software training sessions, and post-implementation support. - Troubleshoot application issues and coordinate wit...

Greetings, We have an excellent opportunity for Senior Manager - Technical Support professionals (14+ years) at Avalara Technologies, Pune . This leadership role requires managing managers and leading large technical support teams, while driving efficiency, customer satisfaction, and innovation through AI and automation initiatives . Senior Manager, Technical Support Reporting to the Director of Global Support Operations. The Senior Manager, Technical Support will lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfactio...

Software (Tech )Support Engineer We are looking for a highly talented Software Support Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. This is a great opportunity to work with the leaders in the semiconductor industry, who constantly pushes the limits of technology that needs knowledge of SW, HW, and Computing. What you'llbedoing: Function as a technical support Tier for SW issues Contain all field SW escalations that dont require code changes. Independently resolve customer complex issues b...

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

IBM is looking for a high-caliber customer facing engineering professional to join its Support Engineering team in Noida, India. This is an exciting opportunity to join a small team and have a direct impact on IBM’s fast growing business. This highly visible position will be an integral part of both the support engineering and Terraform Open Source/Enterprise teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. Reporting to the Manager, Support Engineering, the Support Engineer will be a key member of...