853 Software Services Jobs - Page 32

So, what’s the role all about? The Customer Success Manager (CSM) role is pivotal in driving customer engagement, enhancing value, and ensuring satisfaction throughout the customer lifecycle, thereby enabling customers to achieve greater success with the company’s products and services. As long-term customer retention is a natural outcome of customer success, this role will also be responsible for proactively driving the end-to-end renewal process. How will you make an impact? Serve as the voice of the customer internally, managing post-sales relationships for assigned accounts. Develop and execute account-specific frameworks including governance, periodic business reviews, and internal stakeholder briefings. Collaborate with internal teams to maintain comprehensive account and client profiles, enabling timely decisions impacting clients and Actimize. Identify blockers for success and find solutions by collaborating with clients and Actimize teams. Utilize internal experts to optimize customer investment, measure solution value, and drive value adoption. Be accountable for timely contract renewals, managing all client engagement, commercial, and operational aspects, and ensuring business retention and service continuity for our clients. Provide account information and insight to support the sales team in driving new sales. Coordinate activities and provide leadership for key client initiatives across Actimize teams. Drive the Customer Satisfaction Survey process, inclusive of follow-ups, and close the feedback loop internally as well as with clients. Manage sales and industry requests for references and case studies. Orchestrate responses to assessment/information requests/enquiries from clients. Have you got what it takes? Minimum BS or BA degree, preferably in business, finance, or computer science. 3+ years of experience in software services delivery or account management. Project/Program/Delivery management experience with a technical background will be an added advantage. Experience with a SaaS provider/Product firm, preferably in AML/Fraud domain. Solution-oriented with a growth mindset and a strong sense of ownership. Excellent communication skills, critical thinking and adapting messaging effectively for stakeholders at all levels. Skilled in building positive relationships with internal teams and clients, demonstrating situational awareness and a proven track record of achieving results. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8122 Reporting into: Director Role Type: Individual Contributor

Educational Requirements MBA,MCS,MSc,MTech,Bachelor of Engineering,BCA,BSc,Bachelor Of Technology (Integrated) Service Line Enterprise Package Application Services Responsibilities You will own and drive the end-to-end implementation of the Celonis/SAP Signavio/MS Power Automate Process Mining/AssistEdge Discover/Pega Process Mining engagements across various customers. You will help customers drive significant business outcomes and ROI by leveraging the insights uncovered through process and task mining. You will collaborate directly with process owners and technical teams within each customer to understand their goals, objectives and requirements and translate them into technical requirements. You will plan, schedule and manage project timelines and activities from project kick-off through completion to ensure each project is delivered on time and meets customer requirements. You will coordinate with Data Engineer to connect the process mining application with the customers’ source systems. You will support extraction and transformation of customers' data and load into the process mining application. You will design customized process dashboards, analyses and reports. You will coordinate with Technical Engineers to set-up the task mining application across the customers’ organization and users. You will support data capture of users’ tasks and load into the task mining application. You will analyze the task mining outputs, create dashboards and reports. You will present implementation results to Infosys and customer leadership. You will organize and lead customer workshops. Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Celonis You have 5+ years experience in Business Process Management (BPM)/Process Optimization Initiatives/Technology Consulting or software services implementations. You have strong analytical skills, especially in applying technology solutions to core business problems. SAP functional knowledge of at least one of the processes (P2P, O2C, AP, AR, etc.) will be a big plus. You have basic SQL understanding and process visualization experience. You have strong communication skills and ability to explain solutions in person and in writing. Provide guidance and mentorship to junior data engineers, fostering a culture of continuous learning and improvement within the team. Create and maintain comprehensive documentation for data models, processes, and systems to facilitate knowledge sharing. Preferred Skills: Technology-Automated Testing-Automated Testing - ALL

Utilize tools like Zoom Info, Apollo.io, LinkedIn Sales Navigator, and CRM platforms for prospecting and outreach.

Required Qualifications: Bachelor's degree in Facilities Management, Business Administration, or related field Minimum of 3 years of experience in facilities management and soft services. Proven track record in managing large-scale facilities and soft services contracts Strong knowledge of industry best practices, regulations, and health and safety standards Excellent leadership and team management skills Proficiency in facilities management software and Microsoft Office suite Outstanding communication and interpersonal skills Ability to develop and implement strategic plans to improve service delivery and operational efficiency Experience in budget management and cost optimization Preferred Qualifications: Master's degree in Facilities Management, Business Administration, or related field Professional certifications such as FMP (Facility Management Professional) or CFM (Certified Facility Manager) Experience with sustainable facility management practices and LEED certification processes Knowledge of smart building technologies and IoT applications in facilities management Proficiency in data analysis and performance metrics reporting Experience in managing multi-site portfolios Familiarity with workplace experience strategies and flexible workspace solutions.

We are seeking an Software Marketing and Sales Specialist to join our team. Build and maintain strong relationships with prospective and existing clients, understanding their needs and providing solutions. Generate leads through various channels. Required Candidate profile Excellent communication, negotiation, and interpersonal skills. Ability to work independently as well as collaboratively in a fast-paced environment. Willingness to travel as needed.

- Development using Core Java, Spring, RESTful webservices - Team Management - Single point of contact for client team - Mentoring team members - Handling Quality management for project deliverables as per company processes Skills / Experience

We are looking for Support Engineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team to identify operational needs. You will become intimately familiar with the architecture of our systems while developing solutions for our customers and services. You ll drive prioritization of operational issues, scaling requirements in support of the wider organization. You will get the opportunity to work closely with a great team of software developers who will help you grow (and also learn things from you). Successful candidates should: Have the ability to learn technical concepts quickly with a strong sense of urgency Have enthusiasm for working in a fast paced, rapidly changing environment Be a creative problem solver, who is passionate about innovation and customer experience. Have strong written and oral communication skills Can deal with ambiguity; work with minimum supervision. * Resolve Availability, Shepherd, and SAS risks * Manage Peak readiness activities * Maintain infrastructure and pipelines * Execute ticket reduction plans * Troubleshoot straightforward issues * Create and streamline Standard Operating Procedures (SOPs) * Improve systems and make pre-approved configuration changes * Develop and contribute to automation efforts to enhance operational efficiency About the team AEE (Amazon Exports & Expansion) Tech builds and tests technology that brings Amazon footprint to new countries by offering BestAtAmazon with undeniable delivery experience, selection and convenience localized for our customers. We enable Amazon to new international marketplaces and give an opportunity for consumers in new geographies to find, discover, and buy anything online and for local and international sellers to choose Amazon as an indispensable channel for their products. This would be a great opportunity to be part of this exciting journey! 2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON

We are seeking a detail-oriented QA Engineer to join our quality assurance team. This role will focus on both manual and automation testing, with strong expertise in Selenium, SQL, API testing (including REST APIs). The ideal candidate should possess a solid understanding of various testing types, including functional, regression, smoke, and exploratory testing, to ensure high-quality releases. The QA Engineer will collaborate closely with development teams to validate features, build automation suites, and ensure smooth product rollouts. Responsibilities: Develop and execute comprehensive test plans and test cases for new and existing features. Manual QA testing Write, maintain, and execute unit and integration tests to ensure code quality. Collaborate with developers to identify and resolve defects in a timely manner. Leverage automated testing frameworks and scripts to enhance testing efficiency. Participate in code reviews and provide feedback on testability and quality. Analyse test results, document findings, and communicate issues to the development team. Continuously improve testing processes and methodologies to enhance product quality. Learn new languages and frameworks used in test automation Core Technical Skills (Must Have): Manual Testing Expertise : Strong knowledge in functional, regression, exploratory, and UAT testing. API Testing Tools: Proficiency in Postman or similar tools for RESTful API validation. Programming: Fair understanding of Java, OOP concepts, and automation frameworks. Problem Solving: Strong analytical skills with good knowledge of testing fundamentals. SQL: Ability to write and execute queries for data validation and database testing. Test Management Tools: Experience with Jira, Zephyr, or equivalent. Agile/Scrum Methodologies: Familiarity with sprint-based development cycles. Good to Have Skills: Exposure to automation tools (Selenium, Playwright, etc.). Familiarity with cloud environments like AWS or similar. Basic understanding of CI/CD pipelines. About Aumni Techworks: Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take on projects, and we have long-term (open-ended) contracts with our clients. When our clients sign up with us, they are looking at a multi-year relationship. For e.g. Some of the clients we signed up with 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing Benefits of working at Aumni Techworks: Our award-winning culture reminds us of our engineering days. Medical insurance (including Parents), Life and Disability insurance. 24 leaves + 10 public holidays + leaves for Hospitalization, maternity, paternity and bereavement. On site Gym, TT, Carrom, Foosball and Pool table.

Job Title Product Manager Software Services Job Description We re looking for a Product Manager for Software & Data to join our Global Services Team in Bangalore. As a Product Manager, you ll drive the value and impact of offers related to Interact Commons, including Interact Developer, Analytics, and other data-centric solutions. This involves the development of web apps, dashboards, APIs, and related service packages. You ll be responsible for software requirements and will collaborate with UX design, R&D, and stakeholders across commercial teams to deliver enhancements that meet customer/user and market needs. KEY AREAS OF RESPONSIBILITIES Discover, define, and evolve software and data analytics value propositions that drive customer and business impact. Developer a deep understanding of target customers and user needs, market trends, and competition to inform scope and prioritization. Collaborate with UX design to create optimal user experiences and validate value propositions through customer, user, and stakeholder feedback. Conduct detailed requirement collection from internal stakeholders as well as from customer insights. Document and prioritize these requirements and establish clear KPIs for R&D and downstream teams. Work closely with Architects and Product Owners to ensure product feasibility and support the R&D engineering team through software program increments. Break down and prioritize features, working with Product Owners and System Architects for feature realization and delivery in an agile process. Launch new software services and features, monitor performance using qualitative and quantitative methods, and iterate quickly. Support Signify s commercial teams through trainings and help with smooth product launches and deployments. Act as a service expert when addressing customer complaints. Ensure financial flows are in place and functioning for the overall offering. Create and maintain product documentation, including software specifications, user guides, and release notes, with support from technical writers. Maintain the platform by managing updates, security, privacy, data interfaces, data regulation, and field issues. Collaborate with lead product manager to: Create and maintain the product vision and roadmap. Support with competition benchmarking. Develop business cases for new value propositions. Execute go-to-market plans, including commercial trainings. Ensure timely and within-budget delivery with project management support. KEY PERFORMANCE INDICATORS On-time delivery of software releases by specifying clear and validated requirements. Product usage metrics: active users, feature adoption rate etc. Customer Satisfaction: High user satisfaction and positive feedback. Business Impact: Measurable contribution to product revenue and success. Product Quality: High data and UX quality and minimal technical issues. Stakeholder feedback on progress. REQUIRED COMPETENCES Bachelor s degree in computer science, data science, data analytics, or a related field. Experience launching products related to Cloud and SaaS. Minimum 8 years of experience. Experience as a product manager or product owner, or certification in product management, or an MBA. Experience with requirements collection going through the full software product lifecycle for 3+ products. Proven ability to work constructively and collaboratively with engineers, UX design, and leadership. Demonstrated ability to learn multiple functional areas: UX design, finance, sales, or marketing. Ability to solve complex issues, assess risks, and articulate thinking verbally and in writing. Awareness of modern tools and frameworks for data-driven value propositions Understanding of smart lighting and IoT systems (a big plus). Experience developing and launching products related to: AI, Big Data, Machine Learning (a big plus)

Your Impact As you build an innate understanding of the firm s businesses, you will be responsible for developing core models and services, and deep collaboration with engineers both in the team and in other teams across the firm. By taking a principled approach to that development, you will deliver a constellation of services that can be both maintained as well as extended at minimal cost. You will fulfil your potential by Building software services and libraries to provide business and/or platform functionality with security and maintainability built-in at the core Partnering with other engineers and firm experts to understand and develop models for representing the firm s business Innovating creative solutions to complex business problems, and Influencing broadly across teams to challenge entrenched practices Managing the full lifecycle of software components from requirements through design, testing, development, release and demise. Engaging in production troubleshooting, mitigation and remediation Basic Qualifications Java proficiency. 2 years+ experience Experience with Distributed systems Sound SDLC and practices and tooling experience; version control, CI/CD The ability to understand and effectively debug both new and old software The ability to communicate technical concepts effectively, both written and orally, Strong teamworking and collaboration skills required to be effective with diverse and geographically distributed teams Preferred Qualifications Cloud technologies, specifically GCP Containerization, specifically Kubernetes Experience with open source Experience monitoring, measuring, auditing and supporting software

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Overview Our Cloud support team is highly passionate about providing support and product expertise to our Standard and Premium customers. As a Support Engineer, you will be providing support to customers through chat and by isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. The candidate must be able to work EMEA business hours and also during weekends to support business needs. ","responsibilities":" Responsibilities Responsible for delivering world-class customer support experience through CHAT as the medium of support, with Atlassian Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Escalate issues in a timely manner according to Standard Operating Procedures Create new knowledge base articles to capture new learning-s for reuse throughout the organization. Participate in technical communications within the Technical Support team to share best practices and learn about new technologies Focus on an area of technical specialization and attend technical training. Competencies Customer Orientation Effective communication Adaptability Team and Collaborative Working Learning aptitude ","qualifications":" Experience 3-5 years of experience in Technical Support, Software Services, and/or system administration for a large end-user community, preferably SaaS products. Has supported customers over chat, email, phone, and screen-shares. Experience working in a high case volume environment and ability to prioritize. Must-Have Skills: Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease. Experience working with log searching, monitoring, and analyzing machine-generated data via a Web-style interface or similar tools. Experience with APIs and REST calls. Usage of Browser dev tools, HAR File analysis, Splunk. Front-end troubleshooting skills and an understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues. Good to Have Skills: Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML. Experience working in a Linux environment. Understanding of mail flow concepts and mail protocols such as SMTP/POP/IMAP Familiarity with Cloud technologies, AWS will be a plus. Experience understanding and supporting Java-based apps, being able to analyze/troubleshoot Stack trace and Java-based exceptions. To learn more about working with the Support Team at Atlassian, check out our Support Team page! Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

Position Overview: This is your opportunity to shape marketing strategies that drive business growth for our IT services and consulting firm. You will identify market opportunities, define the Ideal Customer Profile (ICP), and design impactful campaigns to build a robust lead pipeline. Leveraging tools like Microsoft Clarity, you ll analyze customer journeys, enhance brand visibility, optimize content distribution, manage content partnerships, and manage the brand website. Responsibilities: Design campaigns to maximize lead conversion and build marketing-sourced revenue pipeline. Monitor and introduce initiatives to improve soft brand metrics, such as brand mentions, recommendations, podcast invites, and organic site traffic. Improve campaign ROI and success metrics (#conversations, #inquiries, content engagement, etc.) Engage prospects based on engagement metrics and qualify leads by validating need. (Calls/meetings, if any, would be scheduled during US business hours) Role Requirements: Education: Bachelor s degree in Marketing, Business Administration, or a related field. Experience: 2-4 years of experience in B2B marketing. Must have worked in IT services/consulting or a B2B tech product company. Technical Skills: Strong understanding of content marketing & digital marketing channels social media (LinkedIn, YouTube), Email marketing. Sales Navigator experience would be a plus. Creation of marketing collateral in various formats optimized for a platform video/long-form/shortform content/flyer/brochure/emails Designing and executing brand campaigns based on the Ideal Customer Profile (ICP) to enable lead generation. Experience in tracking and improving customer journey metrics and campaign ROI. Proficiency in Google Analytics, MS Clarity, CRM, and marketing automation tools. Soft Skills Strong communication, collaboration, and presentation abilities. Creativity in campaign design and execution. Ability to manage partnerships and work cross-functionally with internal/external teams. Experience tailoring campaigns to diverse customer segments in India and globally. Business Unit: Software Services Location: Bangalore (On-site)

Job opportunity Security Operations Centre Analyst (f/m/d) at thinkproject Security Operations Centre Analyst (f/m/d) Introducing Thinkproject Platform Pioneering a new era and offering a cohesive alternative to the fragmented landscape of construction software, Thinkproject seamlessly integrates the most extensive portfolio of mature solutions with an innovative platform, providing unparalleled features, integrations, user experiences, and synergies. By combining information management expertise and in-depth knowledge of the building, infrastructure, and energy industries, Thinkproject empowers customers to efficiently deliver, operate, regenerate, and dispose of their built assets across their entire lifecycle through a Connected Data Ecosystem. What your day will look like We are looking for a skilled Security Operations Analyst to join our team and help protect Thinkproject from evolving cyber threats. In this role, you will be responsible for monitoring, detecting, investigating, and responding to security events across our environments including endpoints, networks, cloud platforms, and applications. You will play a key role in managing security tools such as SIEM, EDR, threat intelligence feeds, and vulnerability scanners to support effective incident detection and response. The Security Operations Analyst will work closely with cross-functional teams including IT, DevOps, and incident response to ensure swift and coordinated resolution of security incidents. You will also participate in proactive threat hunting, analysing threat feeds to identify potential risks relevant to our environment. Maintaining accurate documentation and knowledge sharing will be essential to the role, alongside contributing to continuous improvement of our SOC processes and capabilities. The ideal candidate will have experience working within a Security Operations Centre (SOC) environment. They should possess hands-on expertise in managing logging and monitoring solutions, particularly Security Information and Event Management (SIEM) systems. The candidate should be well-versed in tuning detection rules, managing alerts, and leveraging SIEM data for effective incident triage and response. Additionally, experience implementing automation to enhance response times and reduce operational overhead through streamlined workflows and playbooks is highly desirable. The role will involve handling both reactive responses to security events of varying criticality and proactive measures to enhance the organization s security posture. Familiarity with cloud platforms such as Azure and AWS is advantageous. This role sits within the Product Operations and Corporate IT branch, reporting to the Director of Cyber Security and Networking, and operates as part of the broader Cyber Security, Network and Security Engineering Teams. Main responsibilities: Respond competently to security events and alerts from SIEM, EDR, and other security tools across endpoints, infrastructure, cloud environments, and applications. Conduct threat hunting activities focused on analysing threat intelligence feeds to detect emerging threats and potential attack vectors. Analyse logs and security data to support incident detection, investigation, and root cause analysis. Independently manage cybersecurity incidents from identification through to resolution, coordinating with relevant stakeholders as needed. Operate, configure, and tune SIEM platforms and security tools, contributing to improved detection accuracy and reduced false positives. Develop, maintain, and execute incident response playbooks and automation solutions to streamline response efforts. Handle multiple investigations and routine SOC tasks simultaneously, prioritizing workload effectively. Perform forensic analysis during incident investigations, including evidence collection and documentation. Collaborate with IT, DevOps, and other teams to ensure timely incident containment and remediation; escalate complex issues when necessary. Manage outputs from cybersecurity assessment tools, coordinating with teams to ensure mitigation of identified vulnerabilities and risks. Participate in security exercises and testing to identify gaps in coverage and detection capabilities. Contribute to the ongoing maturation of the Security Operations Centre by introducing new logging, monitoring, and response solutions to enhance departmental operations and improve cybersecurity coverage. Maintain clear and detailed documentation of investigations, alerts, and incidents to support knowledge transfer and reporting. Proactively pursue professional development opportunities to stay current with evolving threats and security technologies. Adapt SOC processes, solutions, and procedures to enhance the monitoring of the organizations IT network health. Provide Security Operations Centre coverage on a rota basis, ensuring support is maintained in line with the organization s commitments. What you need to fulfill the role Proficiency in spoken and written English, with the ability to communicate effectively across both technical and non-technical audiences The ability to communicate difficult or sensitive information tactfully A bachelor s degree in Cyber Security or a related field, or equivalent professional experience Strong knowledge of cybersecurity principles, threat landscapes, and incident response procedures Awareness of current and emerging cyber threats affecting SaaS organisations Technical Skills: Hands-on experience with Security Information and Event Management (SIEM) tools, Endpoint Detection and Response (EDR) platforms, threat intelligence platforms, and vulnerability identification tools Experience managing security issues identified through internal tools and external assessments, ensuring remediation is completed in line with company policies and standards Experience in tuning detection rules and alerts to improve accuracy and reduce false positives in security monitoring. Experience in incident response and investigation, including forensic evidence handling and root cause analysis Experience managing business-as-usual (BAU) security operations workload alongside project-based work, both independently and in coordination with other team members Experience managing outputs from cybersecurity assessment tools, coordinating timely mitigation and remediation with key stakeholders. The ability to work effectively in a team environment, collaborating with cross-functional teams to achieve shared objectives Strong time management and prioritisation skills, with the ability to manage your own workload The ability to perform effectively under pressure, prioritise tasks, and make sound decisions in high-stress or emergency situations A proactive mindset with the ability to critically evaluate your own work, identify improvement opportunities, and automate, simplify, or standardise processes where appropriate It Would Be Good to Have: Language Skills: Proficiency in German (spoken and written) Hands-on experience with implementation of Security Information and Event Management (SIEM) tools, Endpoint Detection and Response (EDR) platforms, threat intelligence platforms, and vulnerability identification tools Experience integrating custom-built applications into SIEM platforms. Experience with Security Orchestration, Automation, and Response (SOAR) platforms to develop, test, and execute automated response playbooks, enhancing SOC efficiency and speeding incident response. Experience with threat hunting focused on application code, application and infrastructure architecture, leveraging strong programming skills and a solid understanding of the software development lifecycle (SDLC) and infrastructure components Experience coordinating outsourced penetration tests, ensuring smooth execution without service disruption. Experience implementing automation and playbooks to enhance response efficiency and reduce operational overhead. Experience with security assessment exercises to evaluate SOC operational effectiveness and the organizations ability to respond to Cyber Security incidents. Technical Expertise: Experience with Azure, Azure AD, and AWS technologies and services Experience conducting forensic analysis of cybersecurity incidents Experience working within a software services organization What we offer Lunch n Learn Sessions I Womens Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Caf ) I Hybrid working I Unlimited learning We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business. Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page. These cookies are necessary for a good functionality of our website and cannot be switched off in our system. We use these cookies to provide statistical information about our website. They are used to measure and improve performance. On some pages we embed content from social networks and other services. As a result, your personal data may be passed on to the operator of the portal from which the content originates, so that the operator can analyse your behaviour.

Job Description Job Requirements Mandatory Skills Bachelor s degree in computer science, Data Science, engineering, mathematics, information systems, or a related technical discipline 7+ years of relevant experience in data engineering roles Detailed knowledge of data warehouse technical architectures, data modelling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding Proficient in at least one or more programming languages: Java, Python, Ruby, Scala Experienced with AWS services such as Redshift, S3, EC2, Lambda, Athena, EMR, AWS Glue, Datapipeline. Exposure to data visualization and reporting with tools such as Amazon QuickSight, Metabase, Tableau, or similar software Experience building metrics deck and dashboards for KPIs including the underlying data models. Understand how to design, implement, and maintain a platform providing secured access to large datasets Primary Roles and Responsibilities An AWS Data Engineer is responsible for designing, building, and maintaining the data infrastructure for an organization using AWS cloud services. This includes creating data pipelines, integrating data from various sources, and implementing data security and privacy measures. The AWS Data Engineer will also be responsible for monitoring and troubleshooting data flows and optimizing data storage and processing for performance and cost efficiency. Preferred Skills Master s degree in computer science, Data Science, engineering, mathematics, information systems, or a related technical discipline 7+ years of work experience with ETL, Data Modelling, and Data Architecture. Experience or familiarity with newer analytics tools such as AWS Lake Formation, Sagemaker, DynamoDB, Lambda, ElasticSearch. Experience with Data streaming service e. g Kinesis Kafka Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations Proven track record partnering with business owners to understand requirements and developing analysis to solve their business problems Proven analytical and quantitative ability and a passion for enabling customers to use data and metrics to back up assumptions, develop business cases, and complete root cause analysis

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ","responsibilities":" Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud Jumping on to calls with customers to provide updates on migration. Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EAs, Devs for best outcomes towards the customers migration project Contribute to the creation and review of knowledge articles Participate in release readiness activities ","qualifications":" 8+ years of experience in support, software services, and/or system administration for a large end-user community 2+ years of experience working with enterprise customers in a high touch model Database skills, with the expertise to write and update SQL queries with ease Expertise to write Scripts (Python, bash/shell) Experience with SSO, SAML, LDAP, Active Directory, SSL, etc Experience with Splunk Experience with APIs and REST calls Worked with different operating systems, such as Linux, Unix, and Windows. Knowledge of networks Experience supporting Java, especially the JVM components Ability to handle problems, learn new technologies, and enthusiasm to evolve as a technical expert Experience working in an Enterprise environment or with Enterprise customers Exhibit team-oriented and the ability to work with several people and roles Experience in server-to-cloud migrations an added advantage Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

Identify and prioritize potential channel and implementation partners in the monitoring, ITSM, helpdesk, and log management ecosystems. Start with Zabbix s network of 200+ global implementation partners and strike strategic partnerships. Negotiate and finalize co-selling or bundling agreements with these partners. Develop and execute partner enablement plans (sales kits, product walkthroughs, co-branded content, etc. ). Track partner-sourced leads, conversions, and revenue through a structured program. Serve as the primary point of contact for partners and manage ongoing relationships. Collaborate with marketing and sales teams to create joint GTM campaigns. Collect partner feedback to shape product roadmap alignment and sales strategy

This role will be delivering technology enabled outcomes for some of our clients most challenging business issues using modern and best in class engineering methodologies Be a role model, mentor and advocate for agile principles and best practices in the engineering team. Work with product managers to analyse the business requirements and translate them into workable tickets. Take technical responsibility of the solutions. Oversees and supports development activities of team members and contractors. Mentor junior team members Desired Skillset Be a subject matter expert in C#, . Net coding, but full-stack experience preferred. Demonstrable experience leading engineering teams building distributed systems and secure products at scale. Have a solid understanding of design practices, system architecture and conducting code reviews. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with CI/CD tooling (Github Actions, CircleCI etc)

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are looking for a skilled Solutions Architect to support sales teams in designing and delivering cloud-native solutions using Kubernetes, Cilium, and eBPF. You'll lead technical discovery, PoCs, and customer enablement, while collaborating with teams across Gruve, Cisco, and Isovalent to drive adoption and provide field insights. Key Responsibilities: Sales Engagement & Technical Discovery Partner with Sales teams to qualify opportunities and conduct deep technical discovery sessions with enterprise and service provider customers. Understand customer pain points in networking, observability, and security, particularly in Kubernetes-based environments. Solution Architecture & PoCs Design and deliver tailored solutions based on Cilium, eBPF, Kubernetes, and related cloud-native technologies. Lead hands-on demonstrations and proof-of-concepts (PoCs), articulating the technical advantages and business outcomes. Assist in crafting architecture documents, bill of materials (BoMs), and migration plans. Technical Enablement & Support Present complex technical concepts to a variety of audiences including engineers, architects, and executives. Work closely with Gruve, Cisco, and Isovalent teams to enable partner and customer success. Support RFP/RFI responses and participate in technical workshops and events. Collaboration & Feedback Loop Serve as a trusted technical advisor to both Cisco and Isovalent during the sales cycle. Provide field insights and customer feedback to Gruve s internal team to shape enablement, documentation, and solution accelerators. Basic Qualifications: B.E. / B.Tech Degree / Master's Degree required 8-12 years of experience in pre-sales engineering , solutions architecture , or technical consulting roles. Strong understanding of Kubernetes , cloud-native networking , service mesh , and cloud security . Hands-on familiarity with Cilium , eBPF , and cloud-native observability tooling (e.g., Prometheus, Grafana). Experience supporting or partnering with Cisco , especially in the AppDynamics , ThousandEyes , or Intersight K8s ecosystem, is a strong advantage. Excellent communication and presentation skills. Able to work independently across a distributed team and manage stakeholders in a matrixed environment. Willingness to travel across the APAC region for key customer engagements and PoCs. Preferred Qualifications: Certifications such as CKA , CKAD , or CCNP/CCIE (Data Center or Security) . Experience in service provider environments or with large-scale enterprise customers. Prior contributions to open-source networking or Kubernetes-related projects. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Key Roles & Responsibilities: Understand the customer requirement and provide proper solutioning. Gain proper understanding of technologies such as Firewall, SASE/SSE, IPS/IDS, WAF, Load Balancers. Configure the above-mentioned devices in customer environment as per the defined scope. Build and run test cases. Assist in set up of devices in production environment. Should be able to troubleshoot issues related to products/devices in pre- and post-production environment Contribute to documentation including SOPs, test reports, configuration guides, implementation plans. Following the project guidelines and maintaining the delivery timelines. Associate with other team members and create a healthy technical and non-technical environment Achieving a decent customer satisfaction and contribute in enhancing the same. Basic Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field (BE / B. Tech / MCA or equivalent). 2-3 years of hands-on experience in configuration of different network security products, validation, and troubleshooting . Strong technical knowledge of any or all the below listed technologies: NGFW platforms : Palo Alto, Cisco FTD, FortiGate and Check Point etc. IPS/IDS platforms : Palo Alto, Cisco FTD, FortiGate, Tipping Point etc. WAF platforms: Imperva, F5, FortiWeb etc. Load Balancer platforms: F5, Citrix, FortiADC etc. Preferred Qualifications: Professional Certification: CCNA, CCNP (Security), PCNSA, PCNSE, NSE-1, NSE-2, NSE-3, NSE-4, F5 Certified Administrator. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking a skilled Site Reliability Engineer (SRE) / DevOps Engineer to join our infrastructure team. In this role, you will design, build, and maintain scalable infrastructure, CI/CD pipelines, and observability systems to ensure high availability, reliability, and security of our services. You will work cross-functionally with development, QA, and security teams to automate operations, reduce toil, and enforce best practices in cloud-native environments. Key Responsibilities: Design, implement, and manage cloud infrastructure (GCP/AWS/Azure) using Infrastructure as Code (Terraform). Maintain and improve CI/CD pipelines using tools like circleci, GitLab CI, or ArgoCD. Ensure high availability and performance of services using Kubernetes (GKE/EKS/AKS) and container orchestration. Implement monitoring, logging, and alerting using Prometheus, Grafana, ELK, or similar tools. Collaborate with developers to optimize application performance and deployment processes. Manage and automate security controls such as IAM, RBAC, network policies, and vulnerability scanning. Basic Qualifications: Strong knowledge of Linux Experience with scripting languages such as Python, Bash, or Go. Experience with cloud platforms (GCP preferred, AWS or Azure acceptable). Proficient in Kubernetes operations, including Helm, operators, and service meshes. Experience with Infrastructure as Code (Terraform). Solid experience with CI/CD pipelines (GitLab CI, Circleci, ArgoCD, or similar). Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK, etc.). Experience with scripting languages such as Python, Bash, or Go. Knowledge of networking concepts (TCP/IP, DNS, Load Balancers, Firewalls). Preferred Qualifications Experience with advanced networking solutions. Familiarity with SRE principles such as SLOs, SLIs, and error budgets. Exposure to multi-cluster or hybrid-cloud environments. Knowledge of service meshes (Istiol). Experience participating in incident management and postmortem processes. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

About the Role We are seeking a skilled and passionate Red Team Security Consultant to join our cybersecurity team. The ideal candidate will specialize in simulating adversarial tactics, techniques, and procedures (TTPs) to identify vulnerabilities and improve the organization's security posture. This role involves performing advanced penetration tests, simulating real-world attacks, and working with teams to implement effective remediation strategies Key Responsibilities Plan, execute, and document Red Team exercises mimicking advanced threat actors for medium to large enterprises. Conduct network penetration testing (VAPT), system vulnerability assessments, and security configuration reviews. Perform manual security assessments for web applications, APIs, and client-server applications. Simulate sophisticated attack chains including lateral movement, privilege escalation, and data exfiltration. Develop and execute custom attack payloads using tools and scripts. Assess physical security controls and implement social engineering assessments when required. Create and maintain custom tools/scripts in languages like Python, Bash, or PowerShell. Utilize and adapt adversary emulation frameworks such as MITRE ATT&CK, Cobalt Strike, and Metasploit. Collaborate with Blue Teams to improve detection and response mechanisms through Purple Team engagements. Basic Qualifications Education: BE/B. Tech/ MCA/ M. Sc. (IT/Computers) Experience: Required: 2 - 5 years. Excellent communication and collaboration skills. Preferred Qualifications Preferred Certifications: OSCP, OSCE, CRTP, eWPTX, Security+, CREST, CRTO. Desired Skill Set: Red Teaming, VAPT, Application Security (Web/Mobile/API). 2-5 years of relevant domain experience in VAPT, Red Teaming, and Application Security domains. Proficient in Application Security concepts, including OWASP Top 10 and OSSTMM. Experience with vulnerability scanning tools such as BurpSuite Pro, Nessus, OWASP ZAP, Kali Linux, Cobalt Strike, Caldera etc. Basic ability to write automation scripts (Bash or Python). Understanding of threat modeling and secure coding practices. Strong understanding of TTPs, threat modeling, and secure coding practices. Hands-on experience in Active Directory exploitation, phishing campaigns, and endpoint bypass techniques. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

About the Role: We are seeking a motivated and detail-oriented Network Security Engineer (L1) with 6 months to 3 years of hands-on experience in managing and supporting network security infrastructure, particularly firewalls. The ideal candidate should have working knowledge of Palo Alto firewalls , with added advantage for experience in FortiGate and Cisco firewalls . Key Roles & Responsibilities: Monitor, manage, and support firewall security infrastructure (primarily Palo Alto, FortiGate, and Cisco firewalls). Respond to network security alerts and incidents in a timely and professional manner. Perform routine firewall rule changes, configuration updates, and troubleshooting. Collaborate with senior engineers and internal teams to ensure the security posture of the organization is maintained. Assist in maintaining security documentation, including change records and network diagrams. Work with ticketing systems to resolve issues and complete tasks as per defined SLAs. Participate in scheduled on-call support and shift rotations, if applicable. Basic Qualifications: B.E / B. Tech degree in computer science, information technology, or master s degree preferred. 6 months to 3 years of experience in network security or related roles. Preferred Qualifications: Practical knowledge and hands-on experience with Palo Alto Networks firewalls . Good to have knowledge of FortiGate and Cisco firewalls . Basic understanding of network protocols, routing, and switching. Familiarity with security incident response and troubleshooting techniques. Strong analytical and problem-solving skills. Effective verbal and written communication skills. Ability to work independently and in a team environment. Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET) or PCNSA Fortinet NSE 1/2/3 or above Cisco Certified CyberOps Associate or CCNA Security Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Key Roles & Responsibilities: Understand the customer requirement and provide proper solutioning. Gain proper understanding of technologies such as Firewall, SASE/SSE, IPS/IDS, WAF, Load Balancers. Configure the above-mentioned devices in customer environment as per the defined scope. Build and run test cases. Assist in set up of devices in production environment. Should be able to troubleshoot issues related to products/devices in pre- and post-production environment Contribute to documentation including SOPs, test reports, configuration guides, implementation plans. Following the project guidelines and maintaining the delivery timelines. Associate with other team members and create a healthy technical and non-technical environment Achieving a decent customer satisfaction and contribute in enhancing the same. Basic Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field (BE / B. Tech / MCA or equivalent). 3-5 years of hands-on experience in configuration of different network security products, validation, and troubleshooting . Strong technical knowledge of any or all the below listed technologies: NGFW platforms : Palo Alto, Cisco FTD, FortiGate and Check Point etc. IPS/IDS platforms : Palo Alto, Cisco FTD, FortiGate, Tipping Point etc. WAF platforms: Imperva, F5, FortiWeb etc. Load Balancer platforms: F5, Citrix, FortiADC etc. Preferred Qualifications: Professional Certification: CCNA, CCNP (Security), PCNSA, PCNSE, NSE-1, NSE-2, NSE-3, NSE-4, F5 Certified Administrator. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary We are looking for a skilled Software Engineer with 3-5 years of experience in Java development, SaaS architectures, and cybersecurity solutions. You will play a key role in designing and implementing scalable security applications while following best practices in secure coding and cloud-native development. Key Responsibilities Develop and maintain scalable, secure software solutions using Java. Build and optimize SaaS-based cybersecurity applications, ensuring high performance and reliability. Collaborate with cross-functional teams including Product Management, Security, and DevOps to deliver high-quality security solutions. Design and implement security analytics, automation workflows and ITSM integrations. Basic Qualifications A bachelor s or master s degree in computer science, electronics engineering or a related field 3-5 years of experience in software development using Java. Experience with cloud platforms (AWS, GCP, or Azure) and microservices architectures. Proficiency in containerization and orchestration tools (Docker, Kubernetes). Knowledge of DevSecOps principles, CI/CD, and infrastructure-as-code tools (Terraform, Ansible). Preferred Qualifications Exposure to cybersecurity solutions, including SIEM (Splunk, ELK, QRadar) and SOAR (XSOAR, Swimlane). Familiarity with machine learning or AI-driven security analytics. Strong problem-solving skills and ability to work in an agile, fast-paced environment. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary: We are seeking a talented Engineer to join our AI team. You will technically lead experienced software and machine learning engineers to develop, test, and deploy AI-based solutions, with a primary focus on large language models and other machine learning applications. This is an excellent opportunity to apply your software engineering skills in a dynamic, real-world environment and gain hands-on experience in cutting-edge AI technology. Key Responsibilities: Design and implement software solutions that power machine learning models, particularly in LLMs Create robust data pipelines, handling data preprocessing, transformation, and integration for machine learning projects Collaborate with the engineering team to build and optimize machine learning models, particularly LLMs, that address client-specific challenges Partner with cross-functional teams, including business stakeholders, data engineers, and solutions architects to gather requirements and evaluate technical feasibility Design and implement a scale infrastructure for developing and deploying GenAI solutions Support model deployment and API integration to ensure interaction with existing enterprise systems . Basic Qualifications: A master's degree or PhD in Computer Science, Data Science, Engineering, or a related field Experience: 3-5 Years Strong programming skills in Python and Java Good understanding of machine learning fundamentals Hands-on experience with Python and common ML libraries (e.g., PyTorch, TensorFlow, scikit-learn) Familiar with frontend development and frameworks like React Basic knowledge of LLMs and transformer-based architectures is a plus . Preferred Qualifications: Excellent problem-solving skills and an eagerness to learn in a fast-paced environment Strong attention to detail and ability to communicate technical concepts clearly Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.