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5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Support Analyst at our company, your role will involve effectively monitoring and maintaining the banks critical technology infrastructure. You will be responsible for resolving more complex technical issues while minimizing disruption to operations. Your key responsibilities include: - Providing technical support for the service management function to resolve more complex issues for a specific client or group of clients. - Developing the support model and service offering to improve the service to customers and stakeholders. - Executing preventative maintenance tasks on hardware and software and utilizing monitoring tools/metrics to identify, prevent, and address potential is...
Posted 1 day ago
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