Software Quality Assurance Engineer

Mandatory Skills:

• 1 to 2 years of Software Quality Assurance in both manual and automation testing.

• Proven expertise in Test Automation, specifically using Selenium and Java.

• Experience in testing APIs and Web Services, including XML, REST, and SOAP protocols.

• Strong communication skills, both written and verbal, with a high level of energy and enthusiasm. General Requirements:

• Good experience with manual and automated testing using web-based frameworks.

• Proficiency in automation, load, and performance testing tools.

• Comprehensive knowledge of the testing process and the capability to develop and implement a robust test strategy/plan.

• Hands-on experience with cloud platforms such as AWS, Azure, or GCP, including test environment setup and application validation.

• Good knowledge of test automation, scripting languages, and test data management tools.

• Familiarity with GenAI concepts, including the use of LLMs like ChatGPT, Bedrock, or OpenAI for test data generation and requirements interpretation.

• Practical experience with defect tracking tools.

• Strong understanding of SDLC, Agile Scrum methodologies, and tools such as JIRA, SharePoint, and CI/CD pipelines.

• Experience in SQA automation and load testing tools like Selenium, Mercury LoadRunner, Mercury QTP, and JMeter.

• Good understanding of Customer Experience and Contact Center technologies, including IVR, phone, and chat tools.

• Outstanding analytical skills and test build abilities. Education: A bachelors degree in computer science, MIS, or a similar field, or equivalent experience in a related domain, is required.