Tally Support Executive Cevious Technologies

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: - Provide technical assistance and support to customers, primarily focusing on Tally accounting software. - Diagnose and resolve technical issues, assist with product usage, and ensure customer satisfaction. - Offer timely and accurate technical support through various channels such as Anydesk, Ultraviewer, TeamViewer, Zoom, phone, email, and chat. - Educate customers on product features, functionalities, and best practices for maximizing their use of Tally software. - Provide training and guidance on software navigation and utilization tailored to their business needs. - Escalate complex issues to higher-level support and collaborate with the technical team to develop solutio...

Posted 13 hours ago

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