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8.0 - 13.0 years

7 - 13 Lacs

Gurugram

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Overseeing the procurement of materials, equipment, and supplies, ensuring timely delivery, quality, and cost-effectiveness. They also manage contract management, vendor relationships, and negotiations all while adhering to relevant regulations etc. Required Candidate profile JOB LOCATION IS WEST DELHI

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8.0 - 13.0 years

7 - 13 Lacs

Faridabad

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Overseeing the procurement of materials, equipment, and supplies, ensuring timely delivery, quality, and cost-effectiveness. They also manage contract management, vendor relationships, and negotiations all while adhering to relevant regulations etc. Required Candidate profile JOB LOCATION IS WEST DELHI

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8.0 - 13.0 years

7 - 13 Lacs

Ghaziabad

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Overseeing the procurement of materials, equipment, and supplies, ensuring timely delivery, quality, and cost-effectiveness. They also manage contract management, vendor relationships, and negotiations all while adhering to relevant regulations etc. Required Candidate profile JOB LOCATION IS WEST DELHI

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8.0 - 13.0 years

7 - 13 Lacs

Greater Noida

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Overseeing the procurement of materials, equipment, and supplies, ensuring timely delivery, quality, and cost-effectiveness. They also manage contract management, vendor relationships, and negotiations all while adhering to relevant regulations etc. Required Candidate profile JOB LOCATION IS WEST DELHI

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8.0 - 13.0 years

7 - 13 Lacs

Noida

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Overseeing the procurement of materials, equipment, and supplies, ensuring timely delivery, quality, and cost-effectiveness. They also manage contract management, vendor relationships, and negotiations all while adhering to relevant regulations etc. Required Candidate profile JOB LOCATION IS WEST DELHI

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10.0 - 16.0 years

35 - 40 Lacs

Pune

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Role Description You will be joining Foundational Platforms team within Automation Platform/GTI as a Lead Engineer. The team is responsible for engineering of ServiceNow platform that runs banks CMDB, ITOM, ITAM (SAM, HAM) and ITSM processes (Incident, Problem, Change, Configuration, Service Request, and others). It is one of the most used applications within the Bank. You will have an opportunity to elicit requirements, design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India). Your key responsibilities Being a Subject Matter Expert for several ITSM, ITAM, ITOM, IRM, CMDB, CSDM processes and providing support to the relevant development teams Expert in Agile Business Analysis processes, stakeholder engagement, requirement elicitation etc. Liaising with the Product Team, customers, and other stakeholders as appropriate and acting as the business/functional counterpart for solution identification Participating in the analysis of incoming demand requests and progressing them to technical stories for the backlog. Supporting Agile ceremonies: sprint planning, daily stand-up, Show & Tell and retrospectives Actively supporting the business strategy, plans, and values, contributing to the achievement of a high-performance team culture Defining and documenting the standards for how the professional discipline operates Training and educating the chapter (and others where helpful) on these standards Providing oversight and measuring how well those standards are adopted Developing the professional growth of the discipline (e.g. measuring improvements and maturity) Line manager responsibility for resources within BA chapter, ensuring clear development and career paths, succession planning, and hiring of resources Your skills and experience Minimum 15 years of experience working in dynamic IT environment Minimum 5 years of experience working as a ServiceNow Business Analyst ServiceNow in-depth product knowledge is required in one or more of the following areas. Mainline ServiceNow Certifications in these areas are an added advantage ITSM (Incident, Problem, Change, Configuration, Service Request) or ITOM (Discovery/Service Mapping) or ITAM (SAM, HAM) or IRM Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must Experience working in Scaled Agile environment Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

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4.0 - 6.0 years

3 - 4 Lacs

Ahmedabad

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Manage IT infrastructure (hardware, software, network) Troubleshoot systems and applications Ensure data security and compliance Handle IT support across departments Manage vendors and licenses Train staff on IT tools and usage Required Candidate profile Comfortable with frequent Travel Server management Email system administration Implementing two-factor authentication Hardware procurement and deployment Understanding departmental IT needs

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0.0 - 2.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide support and solutions, ensuring a high level of client satisfaction while maintaining the quality of our services. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong analytical skills to assess client needs and system performance.- Excellent communication skills to convey technical information clearly.- Ability to work collaboratively in a team-oriented environment.- Familiarity with software licensing policies and compliance. Additional Information:- The candidate should have minimum 0-2 years of experience in Software License Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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0.0 - 2.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring the smooth operation of our world-class systems. You will utilize your exceptional communication skills to provide quality support, accurately define client issues, and design effective resolutions based on your comprehensive product knowledge. Your role is essential in maintaining client satisfaction and system performance, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Good To Have Skills: Experience with software compliance and auditing processes.- Familiarity with ticketing systems and customer relationship management tools.- Understanding of software licensing agreements and regulations.- Ability to communicate technical information clearly to non-technical users. Additional Information:- The candidate should have minimum 0-2 years of experience in Software License Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

3 - 7 Lacs

Gurugram

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM)Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities:a)Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments)b)Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements.c)Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others).d)Update software entitlement and agreement information into the SAM tool.e)Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations.f)Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards.g)Maintain software installation records in SAM tool and perform product normalization.h)Perform license reconciliation in SAM tool.i)Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance.j)Respond to customer queries on software licensing. k)Create customized reports and recommendations to report on SAM function activities. l)Identify cost savings and license re-harvesting opportunities.m)Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience:Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica)Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLMGood understanding of publisher contracts, license metrics and product use rightsExperience in creation of entitlements, license overview report and contracts.Experience in handling software license requests and performing technical validation Professional Attributes:Excellent communication skillsExpert knowledge in MS Office applications (Excel & PowerPoint)Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management ToolsGood to Have Skills: Analytical and Communication Skills Educational Qualification15 years of full-time education Qualification 15 years full time education

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5.0 - 10.0 years

5 - 9 Lacs

Noida, Hyderabad, Chennai

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Job ResponsibilitiesProcess and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practice.Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of ITEnsure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets.Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance.Maintain the IT asset capability to empower the organization to better manage the lifecycle of hardware and software across R1.Support audit activities that may ariseTechnology AcumenDrive features and functionality on the IT Asset Management capability (ServiceNow) to enable the IT Asset Management Processes and show the value to continue to scale and mature the services.Create and maintain governance and support the interdependencies between ITAM (IT Asset Management), APM (Application Portfolio Management) and CMDB (Configuration Management Database) across R1s ServiceNow platform.Reporting, Dashboard and AuditsGenerate and distribute various reports, including compliance reports on current assets.Identify savings opportunities for renewals, software licensing and services.Minimum Qualifications (required)Bachelors degree, preferably in Information Technology, Computer Science/Engineering, or Project Management (or equivalent years of training, work experience and education)5+ years management experience to include:Implementing new processes and functions within an IT organizationStrong facilitation, negotiation, and conflict resolution skillsProven ability to effectively drive change4+ years of hands on IT Asset Management (hardware and software) experience in large complex organizationsAdvanced knowledge of ServiceNow technology and ITAM moduleStrong technical and ITIL service management backgroundDemonstrate visible leadership and exhibit R1 leadership expectations.Build Strong relationship across IT and our business unitsGrow and develop the team by attracting, retaining, and developing talent through training, education, and mentoring.Additional QualificationsStrong business acumen and ability to understand the larger company strategyDemonstrated ability to understand complex ideas and interdependenciesManaging complex projects and technical teamsExcellent presentation and communication skills for both technical and non-technical audiencesTrack record of using quantitative and qualitative data to prioritize decision-makingLean practitioner certifications or training, as well as applicable experience in Continuous ImprovementITIL practitioner/Agile practitioner Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Noida,Chennai,Hyderabad,Bengaluru

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15.0 - 20.0 years

17 - 22 Lacs

Gurugram

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica). Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM. Good understanding of publisher contracts, license metrics and product use rights. Experience in creation of entitlements, license overview report and contracts. Experience in handling software license requests and performing technical validation. Key ResponsibilitiesMaintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). Update software entitlement and agreement information into the SAM tool. Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. Maintain software installation records in SAM tool and perform product normalization. Perform license reconciliation in SAM tool. Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. Respond to customer queries on software licensing. Create customized reports and recommendations to report on SAM function activities. Identify cost savings and license re-harvesting opportunities. Drive periodic or ad-hoc stakeholder and project meetings. Technical ExperienceExcellent command over software licensing and use rights information of tier 1 software publishers (i.e., Microsoft, Oracle, IBM, VMware, Adobe, Citrix, and SAP) Proficient in creating and delivering IBM Sub-Capacity Mainframe ELP reports Proficient in creating Oracle DB server and Options ELP reports. Performing manual reconciliation and deployment validation as required Experience working on at least one or more SAM Tools (i.e., ServiceNow SAMPro, Flexera, SNOW License Manager) Professional AttributesExcellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management Tools Good to Have Skills: Analytical and Communication Skills Candidate should be flexible on doing shifts and coming to office. Educational Qualification15 years of full-time education Desired Certifications:CSAM CITAM FlexNet Manager Implementation & Administration Flexera Certified IT Asset Management Administrator Qualification 15 years full time education

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3.0 - 5.0 years

7 - 12 Lacs

Hyderabad

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Educational Bachelor of Engineering,BTech,BCA,BSc,MCA,MTech,MSc,Master Of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skills:Technology-EAM-IBM Maximo,Technology-Infra_ToolAdministration-ITAM-IBM Maximo Admin Preferred Skills: Technology-EAM-IBM Maximo Technology-EAM-IBM TRIRIGA

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Educational Bachelor of Engineering,Bachelor Of Technology,BSc,Bachelor Of Comp. Applications,Master Of Technology,Master Of Comp. Applications,Master Of Science,Master Of Engineering Service Line Microsoft Practice Responsibilities EUC Application Packaging, EUC App_v, Application repackaging.A day in the life of an Infoscion As part of the Infosys Delivery team, you will work on implementing designs, developing high quality programs and systems, partnering with our clients to ensure high quality deliverables. You will create technical artifacts and be the first point of contact in responding to production issues and conducting any technical analysis to arrive at solutions You will share your learnings from projects through knowledge management initiatives and leverage knowledge from other projects to drive high efficiency and effectiveness You will be a key contributor to building efficient programs/systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Advanced conceptual understanding of at least one Programming Language Advanced conceptual understanding of one database and one Operating System Understanding of Software Engineering with practice in at least one project Ability to contribute in medium to complex tasks independently Exposure to Design Principles and ability to understand Design Specifications independently Ability to run Test Cases and scenarios as per the plan Ability to accept and respond to production issues and coordinate with stake holders Good understanding of SDLC Analytical abilities Logical thinking Awareness of latest technologies and trends Technical and Professional : Primary skills:EUC-Application Packaging Preferred Skills: Technology-EUC-AppPackaging-Flexera AdminStudio

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7.0 - 10.0 years

5 - 8 Lacs

Pune

Work from Office

Job Details: Skill: SAM (Software Asset Management) Experience: 7+ Years Location: - Pune Notice Period: Immediate Joiners or within 30 days Employee type : Full-Time SAM (Software Asset Management) Must have skills: * 7-10 years of professional experience in the software licensing industry with successful SAM/ software licensing, agreements experience across publishers. *Validating the correct numbers of license consumption and entitlements. *Conducting financial analysis, challenge numbers, contract review and utilization reporting, and recommend opportunities for more efficient use of investments in software assets *Good analytical skills to catch mistakes from reports, activities and processes., *Work with International teams - Europe/US/Asia *Stakeholders/senior management facing experience. Managing Senior stakeholder expectations and communications requirements. *Strong leadership skills on meetings and calls. *Ability to work independently with minimal supervision across different organizational boundaries, cultures and in a global virtual environment *Proficiency in Microsoft Office tools (especially with Excel or Google Sheet) *Excellent verbal, written communication and presentation skills. Good to have experience: *Good understanding of virtualized environments, active directory/ Knowledge of ITAM and Inventory collection tools e.g. SCCM is advantageous. *Experience using ServiceNow Request Management Tool *Reporting experience in any tool e.g. SSRS *Software Procurement and Negotiations *Experience in driving automation and innovation practices to reduce human efforts. Roles and Responsibilities: *Performing Software Asset Management (SAM). *Help perform License Compliance verification for key software publishers like Microsoft, Adobe and eager to learn license metrics from other Tier-1 software publishers. *Respond to escalations/ analyzes data; highlights trends and gaps, and prepare data for business meetings/reviews *Support day to day Software Compliance operational activities *Support maintenance of accurate software asset data and reports as needed. *Support and challenge annual Software True-Up activities for various publishers. *Provide guidance and suggestions on licensing related queries. *Understand and interpret software licensing usage, Enterprise Agreements and provide advice/guidance to the business as appropriate. *Driving process and system improvements to improve the quality of software asset data, and improve the effectiveness and efficiency of ITAM processes *Reach out to various functional teams globally in the organization for the purpose of planned task or issue resolution. Client interfacing

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4.0 - 5.0 years

6 - 7 Lacs

Hyderabad

Work from Office

Oversee the management of software assets within an organization, ensuring compliance with licensing agreements, tracking software usage, and optimizing costs related to software purchases.

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4.0 - 8.0 years

5 - 9 Lacs

Noida

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CONSULTANT ROLE with Machine Learning Excellent Communication skills so they will need to talk to customers on Adobe Products and License Management Q&A to clarify who has command over language. Knowledge in AI They will need to be extra smart to define the conversation and out across customer satisfaction. Noida 25A 4+ years Immediate joiner only or 15 days np

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8.0 - 13.0 years

18 - 27 Lacs

Pune, Bengaluru, Delhi / NCR

Hybrid

Software Licensing consulatnt Principal/ Engagement Manager Location: This is a hybrid opportunity in Delhi-NCR-Noida, Gurgaon, Bangalore,Hyderabad Pune area. Shifts- 12 PM- 9 PM Mandatory Skills required-SAM pro, ELP,Software licensing,Stakeholder management . Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As an Engagement Manager , you will lead the delivery and relationship management for one of our most strategic, large multinational clients within our Software Asset Management (SAM) managed service offering. We will count on you to be responsible for ensuring the successful execution of the SAM managed service, driving strategic initiatives, managing operations, and building a strong, trusted partnership. Along the way, you will get to: Serve as the primary point of contact and trusted advisor for key stakeholders within a large, multinational client organization. Lead and oversee the successful delivery and evolution of the managed SAM service for the assigned client account. Manage day-to-day SAM operations, ensuring service level agreements (SLAs) are met and operational excellence is maintained. Drive and manage the portfolio of SAM initiatives and strategic projects for the client, including process transformation, compliance management, and optimization opportunities. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What were looking for Proven experience managing large, complex enterprise clients, ideally multinational organizations, with a focus on relationship management and service delivery. Demonstrated experience managing Software Asset Management (SAM) operations for significant accounts. Strong experience in managing SAM initiatives and strategic projects, including process improvement, compliance programs, and optimization efforts. Hands-on, practical experience with ServiceNow SAM Pro, including data management, configuration understanding, and leveraging its core functionalities.

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3.0 - 8.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, accurately diagnosing issues and crafting effective solutions based on your comprehensive product knowledge. Your role is essential in maintaining the integrity and performance of our world-class systems, ensuring client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for new team members to enhance their understanding of the systems.- Document and maintain records of client interactions and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software licensing agreements and compliance.- Experience with software asset management tools and processes.- Ability to analyze and interpret software usage data to optimize licensing.- Familiarity with IT service management frameworks and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Software License Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 12.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Manage software license inventory and ensure compliance with licensing agreements.- Develop and implement software license management strategies and processes.- Monitor and track software license usage and ensure optimization.- Coordinate with vendors to negotiate software license agreements and renewals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management.- Strong understanding of software licensing models and agreements.- Experience in managing software license inventory and compliance.- Knowledge of software asset management best practices.- Good To Have Skills: Experience with IT asset management tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Software License Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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2.0 - 4.0 years

2 - 6 Lacs

Gurugram

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About the Role: The Legal Department at OSTTRA is hiring a paralegal in Malaysia or India.We are a small but robust team, and the position will report to the legal lead in India. We are a highly trusted and dynamic team that works in close partnership with the business to help drive maximum results. For more regarding OSTTRA please visitwww.osttra.com About The Role This in-house paralegal position is based in our Gurgoan office in India or our Panang Office in Malaysia. Primaryresponsibilities will be to work on a broad range of corporate, corporate secretary, commercial, regulatory, privacy and transactionallegal matters in all areas of OSTTRAs business. Paralegal will work closely withcolleagues in the legal, business, front office and core infrastructure and support functions andreport to the head of procurement legal in India. Principal Responsibilities & Accountabilities Manage, draft and negotiate various commercial contracts, including procurement and support, real estate, software licenses, services, maintenance, web-based services, consulting agreements, non-disclosure agreements and other commercial agreements Support sales and other business teams including shared services groups based in different regions, globally and provide them with innovative business solutions. Developing knowledge of multiple areas of the law, including intellectual property, and privacy, and data protection to counsel internal clients on business and legal risks arising at all stages of the customer relationship. Analyzing, evaluating, and providing input to product and client initiatives with a view to identifying and highlighting possible business and legal risks to management. Assist with various projects for OSTTRA's post-trade services, including client onboarding,commercial and jurisdictional issues, responding to regulatory requests and keeping abreastof post-trade regulatory developments in India Liaise among business and various support and control divisions of OSTTRA, including IT, Tax,Compliance, Finance, Risk and Operations Engage and manage outside counsel Act as key member of team of commercial/corporate lawyers based in London, also withlegal colleagues in the US, India, Singapore, Sweden and Israel. About You Strong academic background / legal degree preferred or conversion Paralegal 2 to 4 years experience of in-house and/or large law firm experience in a transactional practice Must have an excellent command of the English language (both written and spoken) Excellent drafting and negotiating skills Legal experience in negotiating and drafting commercial and other business to business technology and information related contracts nice to have Experienced in data protection and commercial matters nice to have Knowledge of data and software licensing, intellectual property, and commercial contract law required - preferred Knowledge of the laws England and of the State of NY is also great Experience with technology, or financial services companies - nice to have Proven ability to manage a variety of commercial transactions and special projects simultaneously Ability to anticipate and respond to problems Investigative, analytical and strategic skills Proactive, enthusiastic, self-motivated team player. Strong organizational skills You'll be asked to work 2 days from the OSTTRA office About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------

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3.0 - 8.0 years

5 - 10 Lacs

Noida

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. The Demand Management Analyst plays a critical role in driving tactical initiatives and steering the Procurement Team toward achieving its strategic goals. Reporting directly to the Manager of Demand Management, this role requires cross-functional collaboration with organizational leaders to ensure the implementation of effective processes and tools that support technology usage tracking and reporting.A broad understanding of procurement, continuous improvement, technology, and operations is essential. Success in this role requires outstanding organizational skills, the ability to build structured processes, navigating ambiguity, effective time management, and a commitment to continuous improvement. This role offers an exciting opportunity to lead critical initiatives within Procurement in a fast-paced and evolving environment while maintaining a structured and organized approach to all responsibilities.Key Responsibilities:Demand Planning and Collaboration: Assist in collecting and analyzing usage data in collaboration with business and data teams. Support the analysis of historical data and market trends to help predict future software license requirements. Work with internal procurement operations and business owners to understand software needs and align with business objectives. Facilitate communication with stakeholders to gather input and provide updates on demand management activities.Utilization and Reporting Analytics: Assist in identifying opportunities to optimize software license usage. Monitor software utilization and provide recommendations for reallocating licenses to maximize value. Assist in the deployment and management of tools used for demand forecasting and software asset management. Support continuous improvement of demand management processes and tools to enhance efficiency and accuracy. Generate reports on software demand, usage, and optimization efforts for leadership and other stakeholders. Utilize data analytics to provide insights and support informed decision-making.Qualifications: Education & Experience: Bachelor's degree in a related field (e.g., Business, Management, or Process Improvement) required. 3+ years of experience in procurement operations, software asset management, or business analyst roles. Proficiency in Microsoft Excel and reporting (e.g., Pivot Tables, Macros, Formulas etc.). Skills & Competencies: Highly organized and detailed, with the ability to structure workflows and processes Exceptional written and verbal communication skills, effective across all organizational levels Strong analytical and problem-solving abilities Strong project management expertise with a proven track record to deliver results and drive change Ability to work with cross-functional teams and influence decision making Dynamic and innovative approach with adaptability to changing priorities Experience with Microsoft Power Automate is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

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1.0 - 5.0 years

1 - 3 Lacs

Bangalore Rural, Bengaluru

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Responsibilities Manage the IT asset inventory and ensure accurate records. Track and monitor the lifecycle of all IT assets from procurement to disposal. Ensure compliance with software licensing agreements and IT policies. Coordinate with the procurement team to acquire new hardware and software. Conduct regular audits to verify asset accuracy and condition. Collaborate with various departments to ensure their IT asset needs are met. Maintain documentation related to asset management processes and procedures. Provide regular reports on asset status, usage, and compliance. Qualifications Bachelors degree in Information Technology, Business Administration, or related field. 2+ years of experience in IT asset management or related role. Strong understanding of IT asset lifecycle management. Familiarity with software licensing and compliance. Attention to detail and the ability to manage multiple tasks simultaneously. Send resume to Mail - gayathri.s@accelits.com Contact - 8939745566

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6.0 - 11.0 years

6 - 10 Lacs

Bengaluru

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Key Responsibilities: - Design, develop, and implement ITSM solutions using platforms such as ServiceNow, BMC Remedy, or similar. - Design, develop, and implement ITAM solutions using platforms such as ServiceNow, Flexera, or similar. - Customize and configure ITSM & ITAM tools to meet business requirements. - Develop workflows, scripts, and automation to enhance IT service delivery. - Collaborate with IT and business teams to gather requirements and translate them into technical solutions. - Have understanding of system integrations and data migrations. - Perform data analysis and reporting on IT asset inventory. - Ensure compliance with software licensing and asset management policies. - Troubleshoot and resolve issues related to ITSM /ITAM tools. - Provide Demos to customers & presales - Stay updated with the latest ITSM and ITAM trends and technologies. Qualifications: -Relevant 6+ Years of exp - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience as an ITSM Developer or similar role. - Proficiency in ITSM and ITAM platforms such as ManageEngine, Flexera, BMC Remedy, etc. - Strong scripting and programming skills (JavaScript, Python, etc.). - Knowledge of ITIL framework and best practices. - Excellent problem-solving and communication skills. - Ability to work independently and as part of a team. 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Responsibilities: Architect, design, and implement scalable and maintainable ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM etc.). Install, configure, and test new applications and features in a sandbox/dev environment. Continuously explore ServiceNows latest capabilities, releases, and technologies to improve the platform and advise on best practices. Integrate asset management with related ITSM/ITOM processes such as CMDB, Incident, Change, and Procurement. Ensure data integrity, normalization, and reconciliation of discovery and inventory sources. Lead proof-of-concept (PoC) initiatives to validate new modules, integrations, or third-party tools. Develop and maintain technical documentation, including solution designs, configuration guides, and standard operating procedures. Establish and promote best practices for ServiceNow development, security, governance, and release management. Collaborate with business stakeholders, developers, and project managers to ensure solutions align with strategic goals and technical standards. Lead workshops, gather requirements, and translate business needs into scalable technical solutions. Provide guidance and mentorship to developers and junior engineers on platform capabilities and architectural decisions. Troubleshoot complex platform issues and recommend long-term solutions. Conduct structured knowledge transfer sessions with the Managed Service Provider (MSP) and internal support teams to ensure continuity, supportability, and platform resiliency. Knowledge of software licensing models (Microsoft, Oracle, Adobe, etc.) Strong hands-on experience with ServiceNow HAM Pro and SAM Pro modules. Qualifications: Proven experience in architecting and implementing solutions on the ServiceNow platform. Strong hands-on experience with ServiceNow administration and development (Flow Designer, Script Includes, Business Rules, UI Policies, etc.). Excellent communication skills, capable of translating complex technical concepts into business-friendly language. Deep understanding of ServiceNow modules such as ITSM, CMDB, Discovery, Service Portal, and Integration Hub. Experience with REST/SOAP integrations and third-party API interaction within the ServiceNow ecosystem. Ability to work independently in a fast-paced environment, managing multiple initiatives. Experience creating documentation and establishing development standards and best practices. ServiceNow Certified System Administrator (CSA) required; Certified Implementation Specialist (CIS) preferred. Band - B3 Location - Bangalore CBR - 200K Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years.

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