228 Software Licensing Jobs - Page 2

Please find the JD below for Licence projects. Experience juniorlevels up to 4 yrs: We are seeking energetic and self-motivated individuals to perform the role of : License Support Specialist. A License Support Specialist handles technical issues and provides more in-depth support. They often have extensive company experience and specialised training in troubleshooting and resolution. This role involves working with more complex problems and potentially requiring further investigation or escalation. The role of a License Support person t is about handling customer / partner questions regarding the use and application of licenses within the Mitel License tool providing top-tier customer service/ partner support to ensure best in class results. Responsibilities : Identifying, diagnosing, and resolving escalated technical issues related to licenses, software, or other relevant systems. Knowing when to escalate issues to higher-level support or subject matter experts while keeping stakeholders informed. Possessing a strong understanding of the relevant technology, including software, hardware, and licensing requirements. Providing clear and concise technical guidance to users, often in a more technical manner than Level 1 support. May be involved in training users on new features or processes, or assisting with more complex requests. Understanding the requirements and implications of different licensing types and ensuring compliance. Clearly explaining technical concepts to users and collaborating effectively with other support teams. ( Order Management /PLM/ IT Design ) Requirements and Qualifications Clear understanding of Mitel's product offerings and processes Preferred candidates will have some technical background Strong interpersonal and communication skills. Strong English requirement Customer focused and detail-oriented / Ability to multitask and prioritize tasks. Proven time management and organizational skills Ability to problem solve & work in a fast-paced environment. Ability to make sound decisions and recommendations Work independently with limited supervision and as part of a team Work independently to keep up to date for all new product releases /changes to rules Interview Modes: One virtual [ technical] One F2F [ Techno managerial]

Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals spanning across more than 30 countries. Driven by curiosity, entrepreneurial agility, and the commitment to create lasting value for clients, we serve and transform leading enterprises worldwide, including Fortune Global 500 companies. Our purpose, the relentless pursuit of a world that works better for people, powers our operations, leveraging deep business and industry knowledge, digital services, and expertise in data, technology, and AI. We are currently looking for a Consultant specializing in Software Asset Management with expertise in Flexera operations to join our team. The successful candidate will be responsible for managing, optimizing, and ensuring compliance of software assets through the Flexera platform. This role necessitates a thorough understanding of software licensing, vendor management, and IT asset management best practices, along with proficiency in utilizing Flexera solutions to drive cost efficiency, mitigate compliance risks, and improve operational effectiveness. Responsibilities include utilizing Flexera tools to oversee and optimize software licenses, collaborating with procurement, IT, and finance teams to maintain accurate software asset inventories, establishing SAM policies and procedures, conducting audits for compliance and optimization, serving as a Flexera subject matter expert, managing vendor relationships and agreements, generating reports and dashboards, staying updated on industry trends, and contributing to the organization's IT asset management strategy. Qualifications we are looking for in a candidate include a Bachelor's degree in computer science, Information Technology, Business Administration, or a related field, rich experience in software asset management or IT procurement, expertise in Flexera solutions, understanding of software licensing models and negotiations, proficiency in data analysis and interpretation, strong communication and stakeholder management skills, ability to work independently and manage multiple projects, and certifications in software asset management and Flexera are preferred. If you are passionate about software asset management, possess the required skills, and are looking to be part of a dynamic team at Genpact, we invite you to apply for the Consultant - Software Asset Management role based in India-Pune on a full-time basis.,

We are looking here for the opportunity for SAM

As an Open Source Developer, you will play a crucial role in contributing to and maintaining open source software projects. Your responsibilities will include collaborating with a diverse community of developers, creating high-quality code, and promoting open source principles. You will work on projects that have a global impact, providing solutions that are accessible to anyone and fostering innovation in the open source ecosystem. You will actively participate in open source communities and projects, write, review, and merge code changes, bug fixes, and enhancements. Collaborate with other developers and maintainers to improve project quality, write clean, efficient, and maintainable code following coding standards. Implement new features, fix bugs, and optimize performance, ensure code is well-documented and includes appropriate tests. Interact with the open source community through forums, mailing lists, and social media, respond to user issues, questions, and feature requests. Mentor and assist newcomers to the project, use version control systems (e.g., Git) effectively to manage code changes. Collaborate with a distributed team of developers, both internal and external to the organization, set up and maintain automated build and test pipelines. Ensure code changes pass all relevant tests and quality checks, create and maintain project documentation, including user guides and API references. Share knowledge and best practices with the open source community, identify and address security vulnerabilities promptly. Keep the project up to date with dependencies and libraries, ensure adherence to open source licenses and compliance with legal requirements. Stay updated on emerging technologies and trends in open source development, propose and implement innovative solutions to improve the project. Qualifications: - Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience). - Strong programming skills in relevant programming languages (e.g., Python, JavaScript, Java, C++, etc.). - Proficiency with version control systems, especially Git. - Familiarity with open source development practices, including code review processes and collaboration tools. - Excellent communication and teamwork skills. - Strong problem-solving and debugging abilities. - Dedication to open source principles and a passion for contributing to the community. Preferred Qualifications: - Experience with specific open source ecosystems or communities. - Previous contributions to well-known open source projects. - Knowledge of DevOps practices and tools. - Experience with continuous integration and continuous deployment (CI/CD) pipelines. - Understanding of software licensing and intellectual property issues related to open source. Benefits: - Benefit from invaluable mentorship provided by seasoned leaders. - Enjoy a vibrant atmosphere enriched with engaging games and activities. - Receive quarterly rewards as a token of recognition for your valuable contributions. - Immerse yourself in a creative and open culture that fosters innovation. Job Type: Full-time / Freelance / Part-time / Contract Experience: - A minimum duration of 6 months is mandatory. - In case of no prior experience, you have the option to apply for an internship. Location: Chandigarh (U.T.) India If this job matches your profile, we encourage you to share your CV and become part of our dynamic team, where innovation and growth are at the core of everything we do. If you think this opportunity could benefit others, feel free to share it on your social media because sharing is caring!,

About The Role Do Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience. Develop and implement continuous process improvements and operational efficiencies within End User space End to End Asset Management Life Cycle Experience in Hardware assets including Managing leased assets Create Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle Participate in Asset Management audits and remediation efforts. Identify Cost savings and establish more effective long-term planning & budgeting practices for the customers Analyze client contracts. Purchase agreements and other data to manage hardware assets effectively Experience in all processes including but not limited to New Assets, IMACS, Retirements, Disposals- Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Utilize Data analysis tools and techniques like MS Access, MS Excel. Assess data accuracy and reasonableness and follow-up directly with clients, internal support staff, or partner appropriately to achieve necessary understanding and to resolve the anomalies. Ensure quality and timely delivery of customer requirements. Generate monthly asset reports regarding this Service, as well as ad-hoc reports as requested internally or by customer. Identify and document best practices and implement them Other Hardware Asset Management duties as assigned. Drive Compliance across Organization, Correction of policies / SLA/ OLA / UC Procurement / Vendor Negotiation experience and People management experience is a plus Mandatory Skills: ITIL - IT Hardware Asset Management . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Do Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience. Develop and implement continuous process improvements and operational efficiencies within End User space End to End Asset Management Life Cycle Experience in Hardware assets including Managing leased assets Create Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle Participate in Asset Management audits and remediation efforts. Identify Cost savings and establish more effective long-term planning & budgeting practices for the customers Analyze client contracts. Purchase agreements and other data to manage hardware assets effectively Experience in all processes including but not limited to New Assets, IMACS, Retirements, Disposals- Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Utilize Data analysis tools and techniques like MS Access, MS Excel. Assess data accuracy and reasonableness and follow-up directly with clients, internal support staff, or partner appropriately to achieve necessary understanding and to resolve the anomalies. Ensure quality and timely delivery of customer requirements. Generate monthly asset reports regarding this Service, as well as ad-hoc reports as requested internally or by customer. Identify and document best practices and implement them Other Hardware Asset Management duties as assigned. Drive Compliance across Organization, Correction of policies / SLA/ OLA / UC Procurement / Vendor Negotiation experience and People management experience is a plus Mandatory Skills: ITIL - IT Hardware Asset Management .

About The Role Please find below the JD for the Role :- Assist with organizing a current disparate structure into a single source for Software License entitlements. Collect and Maintain accurate software licensing information. Work of tracking Software asset life cycle. Work on software provisioning and re-harvesting. Work with vendor for the licensing procured. Understanding of OEM licensing Model. Work on Renewals of contact for license. Experience with managing various license portal like VLSC, O365 admin. Ability to create and generate reports from SAM tools and work on optimization.

Responsibilities: * Generate leads through cold calling & email campaigns * Close deals with clients * Manage sales ,calling the customer and visit * Meet revenue targets * Maintain customer relationships computer skill, Email, Negotiations Skill

As part of the Software Asset Management - Your responsibilities include: Update and maintain software asset records, including procurement data, contract terms, software licensing & maintenance and disposal of records. Enter & maintain information in database format to address budgeting, software compliance & inventory, contracts & costing. Respond to requests from end users, managers, developers, and team members for specific IT SAM data information. Keep track (in terms of Software/contracts renewal , upgradation, co-term, & invoices) of different vendors. Identify saving opportunities for renewals, software purchase and services. Follow up with vendors to obtain identified savings. Build-up, run and continuously improve license management / Software Asset Management Portfolio. Perform self-compliance audits through software utilization, entitlement reconciliation and unauthorized software discovery data. Diagnose data-related bugs and ensure they are resolved in a timely manner & support the business with ad hoc reporting. Researches best practices and supports developing solutions & can provide recommendations for current business operations to leadership Good understanding of Software Asset tools & methodology preferred. Experience of working on ServiceNow SAM Professional tool as an administrator and capable of developing & designing Custom Dashboard in the tool. Working on Shared Mailbox to process and categorize emails as per the request. Software/Licenses request - Fulfill software license requests for publishers like Adobe, Tableau, Alteryx etc. publish allocation requests whenever needed. The team: Information Technology Services (ITS) helps power . ITS is the engine that drives which serves many of the worlds largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~2,600 professionals in ITS deliver services including: Security, risk & compliance Technology support Infrastructure Applications Relationship management Strategy Experience Delivery PMO Financials Communications Technology Management Office: The Technology Management Office is the engine of the ITS organization, ensuring a smooth, efficient, and fiscally-sound technology operation. This multi-disciplinary team runs IT as a business by transforming IT finance, reporting project portfolio metrics, quality, deployment, delivery, and adoption, and building the IT workforce of the future. SAM: The software asset team part of the Information Technology Services (ITS) organization. The software asset management is responsible for managing the software asset management tools and processes. The software asset management team’s scope includes license compliance, software contracts, managing software cost and partnering with procurement team. Qualifications: Required: Education: BE, MCA or Equivalent Degree and experience working in a matrixed global environment Required skills: 3+ years of Software Asset Management knowledge and experience gained through audit, internal SAM team or service provider environment. knowledge of Software licensing models & product use rights for different publishers like (Microsoft, IBM, Oracle, Adobe, RedHat, VMware Etc.) and able to create effective ELP (Effective License Position) reports. Should have knowledge of industry best practices for SAM & Software life cycle management . Certified Software Asset Manager & implementation knowledge of ServiceNow SAM Pro will be an added advantage. Basic understanding of Software Discovery tool (i.e ServiceNow SAM Professional , SCCM - System Center Configuration Manager, Etc.) Knowledge and experience of Vendor Onboarding process on ServiceNow SAM Pro Tool. Should have basic understanding of cloud licensing & license mobility. Experience of interpreting licensing terms and conditions. Ability to work independently. Should have strong presentation, communication, multitasking & time management skills. Strong analytical skills (Eg: Advance Excel, SQL coding) Experience: 3 - 5 years of experience in a software asset management team/ process. Shift Timing: 2PM-11PM-IST

As a member of the Legal team at Cisco, you will have the opportunity to work alongside a diverse and fun-loving group of individuals from various cultures and backgrounds. Your role will involve collaborating with different Legal teams such as Sales Legal, Global Compliance, and Global Brand Protection, among others. You will be engaging with leaders and individual contributors while fostering collaboration across different functions within Cisco. Your key responsibilities will include developing and executing the Cisco Brand Protection strategy for the Asia Pacific Region, focusing on actionable intelligence and aligning with global priorities. You will lead investigations related to counterfeiting, illegal imports, grey market activities, discount frauds, and other brand protection issues. Managing compliance reviews with channel partners, conducting sales transaction audits, and effectively communicating with channel partners, end users, and Cisco executives will be crucial aspects of your role. You will also collaborate closely with cross-functional teams, represent Brand Protection cases to Cisco senior leadership, manage disputes, and deliver Brand Protection trainings to internal and external audiences. To excel in this role, you should be assertive, proactive, and results-oriented with strong interpersonal and communication skills. Your ability to analyze and visualize data effectively, prioritize tasks in a dynamic environment, and present information to executive audiences will be essential. You should also have an interest in new technologies, particularly software and software licensing, and be familiar with platforms such as Salesforce, Tableau, Apirasol, i2, and others. A basic understanding of competition, trademark/IP laws, customs procedures, anti-corruption, and anti-bribery laws will be beneficial. Minimum qualifications for this role include a BA/BS, LLB degree or equivalent, with additional degrees such as J.D., LLM, MBA, or Masters being preferred. Professional certifications like CFE are a plus. Experience in internal investigations involving fraud and financial forensics, project management, brand protection industry, and working across different geographies and time zones will be advantageous. Knowledge of online anti-counterfeiting strategies and proficiency in foreign languages like Chinese and Vietnamese are desirable. At Cisco, we value the unique skills and perspectives that each individual brings to the table. Our inclusive culture fosters learning, development, and career growth for all employees. We encourage a diverse workforce where employees can unleash their potential and contribute to our purpose of powering an inclusive future. With a focus on connection, collaboration, and community engagement, we strive to make a positive impact both within the company and beyond. As a Cisconian, you will have the opportunity to embark on a fulfilling career journey, supported by our innovative technology, tools, and hybrid work culture. Our commitment to diversity, equity, and inclusion drives us to create a more inclusive future for all. Join us at Cisco and take your next step towards a rewarding and impactful career!,

About The Role Please find below the JD for the Role :- Assist with organizing a current disparate structure into a single source for Software License entitlements. Collect and Maintain accurate software licensing information. Work of tracking Software asset life cycle. Work on software provisioning and re-harvesting. Work with vendor for the licensing procured. Understanding of OEM licensing Model. Work on Renewals of contact for license. Experience with managing various license portal like VLSC, O365 admin. Ability to create and generate reports from SAM tools and work on optimization.

POSITION DESCRIPTION GRADE - DM-I DEPARTMENT - IT SUB-DEPARTMENT - SERVICE SUPPORT/DELIVERY REPORTS TO - Manager-IT Assets ROLE PURPOSE & OBJECTIVE Responsible to maintain the accuracy of the IT Asset Inventory. Responsible for identifying, documenting and preparing reports on compliance issues related to asset consumption. Responsible for managing and monitoring Ujjivan SFBs IT asset management system. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE All IT hardware assets of the region Region wise count of employees Hardware IT assets Region wise KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business: Responsible for ascertaining the working condition of IT assets in collaboration with users and supervisors and recommend replacement, if needed. Preparation of purchase orders for IT assets. Responsible to co-ordinate with Finance for invoice processing. Customer (Both Internal & External) To co-ordinate with Audit SPOCs to validate branch asset To validate physical regional inventory across departments Coordination with all departments for gathering requirements related to IT assets To allocate to the users the relevant IT assets for carrying out business related activities against documented approvals To co-ordinate with HR for updating employee records related to IT assets during allocation, change and handover. Customer centric AORs Allocation of assets: Time taken to allocate asset Correctness of Asset Indemnity Form Collection of assets during exit: Time taken to inform HR for FFS Stakeholders interactions AIF form submission to HR- weekly Coordinate with Configuration team for asset deployment. Co-ordinating with Employees for FNF-Full & Final of Exit Employees Internal Process To keep track of assets send for repairs and update the inventory Physical Stock verification fortnightly Provide replacement against the faulty/lost assets Remapping resigned employees' assets to new employees Provide assets to new employees by verifying stock in the branch/RO/HO within agreed TAT.\ To work on Quarterly Audit, IT Asset declaration from Branch & RO office All asset movements need to updated in Oracle Tool BLT Training of Onboarding of new users need to update in Darwin Box Mailbox Monitoring and responding mails Some Ad-hoc requirements Compliance to SLA/Policies/Processes Complete documentation (AIF) for the audi. No overdue items for the fixed assets audit crossed the timeline Process Management/ Process Excellence Ensure required desktops and laptops are allotted to project teams within the given stipulated time for project. Quarterly come to the manager with some kind of new process which can be improve the existing process Innovation & Learning ITIL Training Completion Attending team building training & Swayam Mandatory training MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduation in any stream Experience Range (Years and Core Experience Type) 1 to 2 years of relevant experience, preferably in IT asset management Certifications If required Functional Skills Basic tracking and identification methodology Asset Management Procedures Knowledge of Oracle FA.

You will be responsible for assisting the IT Manager in managing the implementation and maintenance of information systems, data processing systems, and procedures at Novotel Kolkata. This includes overseeing databases, network administration, applications programming, web design, and user support systems. You will collaborate with external clients to ensure that Information System objectives are met and analyze user needs to establish policies and procedures for the information systems. Any matter that may impact the interests of the hotel should be promptly communicated to the Management. Your role will involve planning, directing, and controlling all day-to-day information systems functions, as well as assisting in the planning and approval of equipment and software purchases related to systems. It is essential to ensure that software licensing laws are strictly adhered to and that all systems, including anti-virus software, printer, and e-mail facilities, are running smoothly. You will be responsible for installing computer systems, ensuring effective back-up systems, providing technology support for all departments, and contributing to organizational policy regarding quality standards. Maintaining seamless coordination and cooperation with all hotel departments to maximize cooperation, productivity, morale, and guest service will be a key aspect of your role. You will assign duties, inspect work, and address any complaints regarding service and equipment to take corrective actions. Collaborating with Department Coordinators, Supervisors, and other Departmental Managers will be necessary to ensure operational readiness, resource efficiency, and the timely delivery of services. Additionally, you will manage the personnel involved in database management, network administration, and user support services to meet administrative and operational needs effectively. You will also liaise with professional organizations and equipment manufacturers to stay updated on current principles and techniques in the field. As part of the benefits package, you will receive an employee benefit card offering discounted rates at Accor hotels worldwide. You will have opportunities to enhance your skills through Accor's learning programs, grow within the property and globally, contribute to the community through Corporate Social Responsibility activities, and make a difference through Environmental, Social, and Governance (ESG) initiatives.,

As an Alliance and Startups Partner + Co-innovation Manager at QX Global Group, you will play a crucial role in developing and managing strategic partnerships with technology vendors and solution providers to enhance our organization's platform and automation capabilities. Your responsibilities include discovering AI products and platforms that match business needs, arranging hackathons for startups to provide solutions, recommending targets for mergers and acquisitions, collaborating with business stakeholders to identify opportunities, evaluating potential technology partners, negotiating partnership agreements, managing relationships with partners, developing Co-GTM, Co-Innovation, and Co-Development strategies, monitoring partner performance and ROI, coordinating technical integration, influencing product roadmaps, and acquiring investments from hyper-scalers and alliance partners. To excel in this role, you should have a minimum of 8 years of experience in partnership management or technology vendor management, strong negotiation and relationship management skills, knowledge of automation and AI technology landscape, understanding of software licensing and contracts, as well as excellent communication and presentation skills. A Bachelor's degree in Business, Technology, or a related field is required. At QX Global Group, we offer a supportive and inclusive work environment where you can grow both personally and professionally. Competitive salaries, comprehensive benefits, and a focus on work-life balance are some of the perks of joining our team. This position is based in Ahmedabad, Noida, Mumbai, or Pune, with a hybrid work model and shift timings from 10:30 AM to 8 PM IST. If you are passionate about driving innovation through strategic partnerships and have the skills and experience required for this role, we encourage you to apply and be part of our dynamic team at QX Global Group.,

You will be responsible for installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. You will work closely with clients to troubleshoot and resolve technical issues within the desktop environment, including hardware and network connectivity issues. Your role will involve providing end-user support, resolving technical issues, and offering technical assistance for all Operating System and workstation applications. Additionally, you will be tasked with performing system upgrades, including the installation of new hardware and software. Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades will also be part of your responsibilities. Moreover, you should have knowledge of Server, Networking, and Firewall systems as this will be essential for the role. It is important to note that this position requires fieldwork, so you should be prepared for on-site assignments. This is a full-time position with a day shift schedule. The salary scale for this role is up to 25K. Experience in computer hardware for at least 1 year is preferred for this role. The work location is in person. As an immediate joiner, you will be expected to be available to start promptly. To apply for this field job, please ensure that you have a genuine interest. Kindly provide details of your current and expected salary along with your availability for an immediate start.,

We are looking for a highly motivated IT FinOps & Support Analyst to join our team in the Bangalore office. This individual will play a pivotal role to oversee the complete lifecycle of software assets and application licensing within RD IT Services. This role is responsible for managing software entitlements, ensuring compliance, optimizing license usage, and supporting IT financial planning. A strong focus will be on leveraging ServiceNow Software Asset Management (SAM) or similar tools to maintain visibility and control over software assets and associated costs and strong PMO qualities. Additionally, they will work closely with the ITSM PO to ensure smooth operations and deliverables, acting as a trusted backup to the ITSM PO when needed. This role will require you to work in-office for 3 days per week and will involve collaboration with various teams to ensure the seamless operation of IT service management processes and asset lifecycle management. Key responsibilities IT Application and Financial responsibilities Manage and maintain the complete lifecycle of software assets across RD IT Services. Track, monitor, and optimize software licenses and entitlements using ServiceNow SAM. Manage software procurement processes, ensuring compliance with licensing agreements and corporate policies. Analyze software usage data to identify cost-saving opportunities and eliminate waste. Lead software audits and ensure compliance with vendors' licensing requirements. Maintain a centralized inventory of software assets, including cloud-based and on-premise applications. Produce regular reports and dashboards for leadership on software spend, usage, and compliance. Review and validate vendor invoices to ensure accuracy, contract compliance, and correct cost allocation. Work closely with IT procurement and vendor management teams to reconcile discrepancies between purchase orders, delivery receipts, and invoiced amounts. Monitor and track IT operational and project-related expenses across various service lines and cost centers. Assist in monthly accruals, reclassifications, and expense forecasts in coordination with the IT finance team. Assist in the classification and management of IT capital expenditures (CapEx) and operating expenditures (OpEx). Ensure accurate tagging of expenses as CapEx or OpEx in line with accounting standards and internal guidelines. Collaborate with IT service owners and project managers to support budget planning, monitoring, and forecasting. Provide financial insights to support strategic IT investments and cost optimization initiatives. Provide operational support for Hardware Asset Management (HAM), collaborating with the IT asset management team to track hardware assets throughout their lifecycle. ITSM Support Responsibilities Collaborate with the ITSM Product Owner to align business and IT service management objectives. Serve as backup for the ITSM PO, assisting with decision-making, reporting, and project management as needed. Liaise with other teams, including procurement, finance, and IT operations, to ensure asset and service management processes are aligned and efficient. Support project management activities, ensuring that IT service management projects are delivered on time, within scope, and within budget. Help facilitate the planning and execution of service management initiatives, ensuring alignment with business priorities and IT strategies. Support project tracking, reporting, and documentation processes. Contribute to the improvement of operational workflows and documentation in ServiceNow and related systems. Maintain updated documentation for all IT service management and asset administration processes, policies, and procedures. Enhance operational workflows and documentation within ServiceNow and associated systems. Required Skills and Qualification 3-5 years' experience in IT service management, software asset management (SAM), and ServiceNow reporting. Solid understanding of metrics and performance management for IT services and assets. Experience in PMO processes and project management, including project tracking, reporting, and documentation. Hands-on experience with ServiceNow and its asset management and service reporting modules. Strong understanding of software licensing models (e.g., subscription, perpetual, SaaS). Proven ability to liaise between business and IT teams, ensuring service management initiatives align with business needs. Possess strong analytical skills and the ability to work with large datasets and reporting tools. Excellent communication and presentation skills, with the ability to effectively convey data insights to senior stakeholders. Detail-oriented with strong organizational skills. Ability to work independently, take ownership of tasks, and manage multiple responsibilities. Familiarity with ITIL best practices and frameworks for service management and asset management. Preferred Qualifications Experience with Hardware Asset Management (HAM) is a plus. Certification in ITIL or ServiceNow (preferably SAM) is advantageous. Experience in IT financial management and IT service/asset cost optimization. Proven experience in service transitions or change management within a technology-driven organization.

Microsoft Licensing Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities. An environment that embraces learning and development The Role In this position, you will play a pivotal role by providing on time reporting for Microsoft billing, business profitability and operational excellence. You will work with cross functional team (Finance, SW Support team, SW Sales Specialist) and leveraging data to support the best business outcome. The role is a challenging one, that requires a dynamic individual who is self-motivated, disciplined, ethical and results oriented. They must be able to work unsupervised and on their own initiative. Role Responsibilities Provide monthly reporting for Microsoft CSP billing and business profitability to Finance and HSP team Proactively or preparing Microsoft CSP renewals report to SW sellers to support on time renewals Drive efficiency and simplicity to enhance business processes and flow to support HSP operations Supporting SAM consultant for data enablement to support license optimization activity Any other task/ duties aligned with your role or in support of your team as advised by your leader. Key Competencies and Qualifications required Experience of data mining and reporting (min 3 years) Strong background on Microsoft products & licensing (min 3 years) Experience of leveraging data to drive business outcomes (min 3 years) Excellent knowledge of system processes and underlying technology (min 3 years) Self-motivated, details oriented, task-focused, able to use your own initiative and work both autonomously and as part of a team. Manage time effectively and be able to prioritise to meet deadlines. Professional presentation and excellent verbal and written communication skills. Brennan is an equal opportunity employer.

Role Description Technology, Data and Innovation (TDI)objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management Support analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities and frameworks for SLM to ensure that we are able to demonstrate effective cost controls & independently auditable controls around the deployed Software. You will review, improve the current software license portfolio, create real time Management Reporting, look for cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. In addition, you will manage a team and over all responsible for SLM Operation deliverable. Your key responsibilities Support the Global Head of Software Management Operation in managing and controlling license management capability within DB Administer multiple vendor portals by performing activities such as assigning, revoking, and reassigning licenses while ensuring licensing rules are met Resolve requests within agreed SLAs Act as a liaison between internal stakeholders and vendors/resellers on various licensing subjects Act as the first line point of contact for all software licensing related topics and questions for various internal stakeholders Periodic review and update of Software License Management processes and procedures Work with internal stakeholders to optimize cost and maintain software compliance Ensure all software packaging requests are registered with a corresponding software license entitlement or evidence of rights to use Prepare various reports to communicate license and software deployment status to different stakeholders Your skills and experience You will have: A strong background in banking or similar complex large organization (at least 3-5 years in the industry) Previous experience in Software License management for both commercial and Open-Source Software Understanding of software packaging and deployment processes Strong understanding of Software contracts and licensing rules Able to work well under pressure and to manage multiple activities at the same time A detail-oriented person Excellent communication skills and fluency in both written and verbal English A good understanding of the complexities around working in distributed global teams You will be: A results & customer oriented individual who is keen to learn new things, enjoys working in a fast paced environment with competing and alternating priorities and maintains a constant focus on delivery. Collaborative, team player and team lead Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Knowledge of Software License Management will be an advantage Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills

Software Asset Management: Support the team in generating compliance reports and maintaining overall software compliance across systems. Hands on experience in Software Licensing as a analyst Alerts & Monitoring: Monitor unauthorized software usage and provide alerts to end-users when non-compliance is detected. Compliance: Maintaining 100% endpoint compliance. Risk Monitoring: Regularly review and assess open-source software usage to ensure compliance with licensing terms. SNOW Reporting & Troubleshooting: Regularly monitor machine compliance and troubleshoot any technical issues within SNOW, ensuring all software compliance data is reported accurately. Contact Person : Mithra Dayalan

You will be responsible for providing technical support to enterprise users, assisting with desktop setup, resolving operating system issues, connectivity problems, email troubleshooting, security concerns, and software licensing queries. Your role will involve addressing client requests promptly, maintaining high standards for ticket resolution, and delivering exceptional client service. We are looking for candidates with previous experience supporting enterprise clients, excellent English communication skills, and a minimum of 1 year of experience in desktop or IT support roles. This is a full-time, permanent position based in Mohali, India, with a night shift schedule.,

You will be joining Druva, a company that focuses on enabling cyber, data, and operational resilience for organizations through the Data Resiliency Cloud, which is recognized as the industry's first and only at scale SaaS solution. With this platform, customers are able to simplify data protection, enhance data governance, and obtain valuable data visibility and insights to support their cloud adoption journey. Druva's innovative SaaS-based approach eliminates the need for complex infrastructure, thereby reducing management costs and providing data resilience through a unified platform that serves multiple geographies and clouds. Trusted by numerous enterprises, including 60 of the Fortune 500 companies, Druva plays a crucial role in making data more resilient and facilitating a seamless transition to the cloud. As a candidate for this role, you are expected to have at least 4 years of experience in a Service Desk or similar customer-facing role within a Product Company environment. Your role will involve interacting with customers and prospects, hence, possessing excellent phone etiquette along with strong written and verbal communication skills is essential. Proficiency in MS Office applications is considered an advantage for this position. Previous experience in Software licensing, Order-to-Cash process, AWS cloud/backup & storage technologies, and running scripts from various databases will be beneficial. Familiarity with tools like Salesforce & Google Workspace applications is also an added advantage. Your primary responsibilities will include generating and delivering appropriate product licenses to Druva prospects, channels, and customers, troubleshooting and resolving customer issues related to licensing, and collaborating with global Sales & Finance teams to address customer entitlement issues. You will also be involved in creating POC server instances on AWS cloud, participating in process design & improvement initiatives, offering superior customer support to enhance support contract retention, and contributing to customer experience enhancement programs. Additionally, you will be responsible for providing Service Desk coverage during assigned hours in a 24 X 5 working environment, identifying gaps, suggesting improvements or solutions, and promptly addressing proactive support queries within defined SLAs. If you are someone who can efficiently multi-task, adhere to defined processes, and contribute to the continuous improvement of services, this role offers an exciting opportunity to work in a dynamic and innovative environment where your skills and experiences will play a vital role in supporting Druva's mission to provide data resilience and accelerate cloud adoption for organizations globally.,

Role & responsibilities - Assist in maintaining accurate records of all IT assets, including hardware, software, and licenses. - Perform regular audits to ensure compliance with asset management policies and procedures. - Assist in tracking asset lifecycle from procurement to disposal. - Support the management of software licenses, including procurement, deployment, and compliance monitoring. - Assist in optimizing software license usage to minimize costs and ensure compliance with licensing agreements.

Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management (SLM) Analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. Your key responsibilities Vendor on-boarding including curation of licencing entitlement in Flexera or Service Now (SAMPro) Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions. Produce & maintain accurate management reporting identifying opportunity for cost reduction Responsible for managing portfolio of on-premises Server Software vendors e.g., IBM, Oracle, VMware/Broadcom, Red Hat/SUSE, Microsoft, BMC with varying degrees of licencing complexities. Develop and maintain collaborative working partnerships with key stakeholders. Provide Software licensing expertise across a broad portfolio of Server estate software vendors Support external software audits requirements as required Responsible for delivery of meeting software certification obligations Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports Support Server infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified Your skills and experience You will have: A strong background in banking or similar large complex organization (at least 2-4 years in the industry) Proven experience in Software License Management or Software Asset Management, preferably from a client perspective (min 3 years) Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and cloud environments Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Flexera and/or Service Now SAMPro Solid understanding of different software inventory discovery tools E.g., ILMT, Flexera, SAMpro Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools Experience in interpreting software contracts and publisher software licencing rules Strong analytical skills, with the ability to demonstrate flexibility in problem solving A good understanding of the complexities around working in distributed global teams (Preferred) Hands on experience in managing Software Licence Management tools (Preferred) Proven experience in software vendor on-boarding as part of a SAM project Excellent communication skills and fluency in both written and verbal English You will be: A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery. Able to build relationships and influence outcomes Collaborative and a Team Player Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills

Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management (SLM) Analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. Your key responsibilities Vendor on-boarding including curation of licencing entitlement in Service Now (SAMPro) Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions. Produce & maintain accurate management reporting identifying opportunity for cost reduction Responsible for managing portfolio of on -premises and SaaS software vendors e.g., Microsoft, Adobe, Atlassian and OpenText with varying degrees of licencing complexities. Develop and maintain collaborative working partnerships with key stakeholders. Provide Software licensing expertise across a broad portfolio of End User Desktop estate software vendors Support external software audits requirements as required Responsible for delivery of meeting software certification obligations Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports Support EUC infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified and Your skills and experience A strong background in banking or similar large complex organization (at least 2-4 years in the industry) Proven experience in Software License Management or Software Asset Management, preferably from an end user client perspective (min 3 years) Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and SaaS environments Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Service Now SAMPro Solid understanding of different software inventory discovery tools E.g., ILMT, MS Intune, SCCM Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools Experience in interpreting software contracts and publisher software licencing rules Strong analytical skills, with the ability to demonstrate flexibility in problem solving A good understanding of the complexities around working in distributed global teams (Preferred) Hands on experience in managing Software Licence Management tools (Preferred) Proven experience in software vendor on-boarding as part of a SAM project Excellent communication skills and fluency in both written and verbal English You will be: A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery. Able to build relationships and influence outcomes Collaborative and a Team Player Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills

Role Description Technology, Data, and Innovation (TDI) objective is to deploy technology and digital solution in a substantially more comprehensive manner across the bank. This function is responsible for implementing the banks technology strategy focused on strengthening engineering expertise, introducing an agile delivery model, reducing administrative overheads, de-coupling assets within our IT estate for faster, cheaper deployment, as well as modernizing the banks IT infrastructure with long-term investments and benefiting from cloud computing. Software Asset Management (SAM) involves managing and optimising the purchase, deployment, maintenance, utilisation, and disposal of software applications. Software License Management (SLM) is sub-process of SAM, which includes controlling how the company's software products are able to run to enforce and ensure compliance with software licenses. Software License Management (SLM) Analyst : The overall responsibility of this function is to improve/create a robust governance around how Deutsche Bank is handling its Software License Management (SLM). This includes, but is not limited to, defining consistent processes, roles & responsibilities, and frameworks to ensure that SLM is able to demonstrate effective & independently auditable controls around deployed Software. In addition, you will also review and improve the current software license portfolio, create real time Management Reporting, identify cost saving opportunities to help reduce DBs cost base, and define & implement new controls to ensure SLM risks are minimised. Your key responsibilities Vendor on-boarding including curation of licencing entitlement in Flexera or Service Now (SAMPro) Ensure software utilisation data meets minimum standard to maintain accurate Effective Licence Positions. Produce & maintain accurate management reporting identifying opportunity for cost reduction Responsible for managing portfolio of on-premises Server Software vendors e.g., IBM, Oracle, VMware/Broadcom, Red Hat/SUSE, Microsoft, BMC with varying degrees of licencing complexities. Develop and maintain collaborative working partnerships with key stakeholders. Provide Software licensing expertise across a broad portfolio of Server estate software vendors Support external software audits requirements as required Responsible for delivery of meeting software certification obligations Work with internal DB Software Owners, Global Sourcing & Software suppliers to configure and produce factual Effective Licence Position reports Support Server infrastructure Changes with subject matter expertise on matters in relation to software licencing ensuring risks are identified Your skills and experience You will have: A strong background in banking or similar large complex organization (at least 6+ years in the industry) Proven experience in Software License Management or Software Asset Management, preferably from a client perspective (min 3 years) Demonstrable understanding of software licencing rules and metrics with varying complexity for both on-premise and cloud environments Evident experience operating Software Licence Management tools e.g., Flexera, Aspera USU (SmartTrack), Snow License manager, preferably Flexera and/or Service Now SAMPro Solid understanding of different software inventory discovery tools E.g., ILMT, Flexera, SAMpro Experienced producing and being able to challenge Effective Licence Positions generated by Software Licence Management tools Experience in interpreting software contracts and publisher software licencing rules Strong analytical skills, with the ability to demonstrate flexibility in problem solving A good understanding of the complexities around working in distributed global teams (Preferred) Hands on experience in managing Software Licence Management tools (Preferred) Proven experience in software vendor on-boarding as part of a SAM project Excellent communication skills and fluency in both written and verbal English You will be: A result & customer-oriented individual who is keen to learn new things, enjoys working in a fast-paced environment with competing and alternating priorities and maintains a constant focus on delivery. Able to build relationships and influence outcomes Collaborative and a Team Player Calm and productive under pressure, able to manage timelines and priorities Self-confident and prepared to challenge the status quo Resourceful with an innovative approach to problem solving Strategic thinker with strong problem solving and detail orientated analytical skills Fluent, structured and compelling communications style, both verbally and in writing. Comfortable explaining complex ideas and able to address large groups where needed Strong stakeholder management skills.