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15.0 - 20.0 years
16 - 20 Lacs
Noida
Work from Office
Our Company Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ years experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What youll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About us #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Posted 1 hour ago
1.0 - 5.0 years
10 - 13 Lacs
Mumbai
Work from Office
About The Role Please find below the JD for the Role :- Assist with organizing a current disparate structure into a single source for Software License entitlements. Collect and Maintain accurate software licensing information. Work of tracking Software asset life cycle. Work on software provisioning and re-harvesting. Work with vendor for the licensing procured. Understanding of OEM licensing Model. Work on Renewals of contact for license. Experience with managing various license portal like VLSC, O365 admin. Ability to create and generate reports from SAM tools and work on optimization.
Posted 17 hours ago
5.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: Software Asset Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Key Responsibilities:-1.Act as a project management lead for the HAM CMDB delivery projects.2.Provide end to end support for managing the HAM CMDB engagements.3.Leads a team of Specialists and analysts for ensuring defect free client deliverables and meeting all KPIs.4.Maintain currency on policy and process documents.5.Configure, develop, enhance, and implement application maps using service mapping.6.Handling Stakeholders and conducting scheduled cadence with them. Technical Experience:-1.Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera, Snow SLM, SCCM.2.Minimum 10- 12 years of experience in ITAM delivery and 10 years of experience in IT asset / CMDB management.3.Should have very good understanding of CSDM and Service Mapping concepts and should have applied this on previous engagements. Professional Attributes:-1.Excellent communication written and oral and interpersonal skills.2.Strong communication and presentation skills.3.Should be open to manage and oversee multiple projects.4.Desirable certified Asset manager- CITAM. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible Working hours Qualifications Graduate with 15 years of education
Posted 1 week ago
5.0 - 9.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct root cause analysis for recurring issues and implement preventive measures. Develop and maintain technical documentation for troubleshooting and knowledge sharing. Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: Must To Have Skills:Proficiency in Software License Management. Strong understanding of software licensing models and compliance. Experience in managing software licenses and ensuring compliance. Knowledge of license optimization techniques to minimize costs. Familiarity with license management tools and software asset management. Good To Have Skills:Experience with ITIL framework. Experience in supporting cloud-based applications. Knowledge of software asset management best practices. Additional Information: The candidate should have a minimum of 5 years of experience in Software License Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 week ago
3.0 - 6.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Define & prioritize CMDB roadmap Design, implementation & maintenance of the CMDB Maintain accurate records of all IT assets, including hardware, software & licenses Conduct regular CMDB audits Work with procurement & finance teams Required Candidate profile Experience in IT asset management & CMDB administration ITIL & ITSM principles Proficiency with asset management & CMDB tools ITIL certification Agile methodologies Software licensing & compliance
Posted 1 week ago
1.0 - 3.0 years
0 - 2 Lacs
Noida
Work from Office
Maintain and manage the complete lifecycle of IT assets (hardware and software). Monitor asset inventory using IT Asset Management tools and databases. Ensure data accuracy by regularly auditing and reconciling asset records.
Posted 2 weeks ago
2.0 - 7.0 years
7 - 14 Lacs
Bengaluru
Work from Office
Role: IT Asset Management Analyst. Experience: 2 to 7 years Shift Timings : UK Shift Mode of Work: 4 days WFO + 1 day work from home Skills/CTQs: 2 to 7 years of Experience Skills/CTQs: CMDB-Service now, ITAM, CHAMP ,Software Asset Management, Software licensing. Note: Share your resume to sindhuja@liderconsulting.com
Posted 2 weeks ago
6.0 - 11.0 years
19 - 25 Lacs
Mumbai
Work from Office
About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, weve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. For more details check out http://www.generalmills.com Purpose of the role The D&T Analyst II Software License Compliance - VMO is an individual contributor role that requires strong project management skills, excellent client communication, and a deep understanding of SAM best practices. Key Accountabilities 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Lead the development and implementation of enterprise-wide SAM frameworks and processes. Define requirements and act as Product Owner for SAM tool implementations (ServiceNow, Flexera, SAMPro preferred). Manage the lifecycle of software assets, ensuring license compliance and minimizing risk. Review and interpret complex software contracts, including agreements, subscriptions, and support terms. Develop and maintain accurate entitlement license positions for major software publishers. Conduct regular software audits and manage publisher renewals. Identify and implement opportunities for optimization, cost savings, and risk mitigation within hardware and software asset lifecycles. Provide expert guidance on application rationalization. Collaborate with stakeholders across the organization to ensure alignment and support for SAM initiatives Preferred Qualifications 6-10 years overall experience in IT, with at least 5+ years of continuous experience in a Software Asset Management. Proven experience leading large-scale SAM projects within an enterprise environment. Deep understanding of SAM tools (ServiceNow, Flexera, SAMPro, etc.) and their integration with discovery sources. Expertise in Software Publishers - Microsoft,IBM, Oracle, Expertise in software contract review and interpretation. Strong analytical and problem-solving skills. Data Analysis & Visualization: Proficiency in data analysis tools (e.g., SQL, Tableau, Power BI) to extract insights from SAM data and create compelling reports. ITIL Certification: Demonstrates a broader understanding of IT service management best practices. Cloud SAM Experience: Experience managing software assets in cloud environments (AWS, Azure, GCP) ITIL and Tool Certification preferred
Posted 2 weeks ago
5.0 - 10.0 years
5 - 12 Lacs
Pune
Work from Office
Responsibilities : Develop, implement, and maintain software asset management processes and procedures using the ServiceNow platform. Manage software license entitlements, usage, and compliance. Conduct software asset inventory assessments and reconcile inventory with license entitlements. Monitor software usage and ensure compliance with software license agreements. Collaborate with IT teams to identify opportunities for cost optimization and risk mitigation. Provide guidance and support to stakeholders on software asset management best practices. Generate reports and dashboards to track software asset status and compliance. Stay up to date with industry trends and best practices in software asset management and ServiceNow platform capabilities. Qualifications : Bachelor's degree in Computer Science, Information Systems, or related field. Certification in ServiceNow SAM or relevant ServiceNow certifications preferred. years of experience in IT asset management, with a focus on software asset management. Proficiency in the ServiceNow platform, particularly in SAM Pro module. Strong understanding of software licensing models and compliance requirements. Excellent analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of innovative solutions and collaborate with multiple teams to ensure successful implementation. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical specifications and design documents. Ensure the application design meets quality standards and best practices. Conduct code reviews and provide feedback to team members. Troubleshoot and resolve application defects and issues. Stay updated with the latest industry trends and technologies. Assist in the testing and deployment of applications. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Software Asset Management (SAM). Experience with ServiceNow platform and its various modules. Strong understanding of IT asset management processes and best practices. Knowledge of software licensing and compliance. Experience in designing and implementing ServiceNow SAM solutions. Good To Have Skills:Experience with IT Service Management (ITSM) processes. Familiarity with ServiceNow Discovery and Service Mapping. Experience with ServiceNow integrations and APIs. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow Software Asset Management (SAM). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 weeks ago
2.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 2 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth operation of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system or application problems and provide timely resolutions. Collaborate with the team to identify and implement improvements to enhance system performance. Ensure smooth operation of the system or application by monitoring and maintaining its functionality. Document and maintain accurate records of client interactions and issue resolutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Software License Management. Good To Have Skills:Experience with ServiceNow Software Asset Management (SAM). Strong understanding of software license management principles and best practices. Knowledge of software asset management tools and systems. Ability to analyze license usage and optimize license utilization. Familiarity with license compliance and audit processes. Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Software License Management. This position is based at our Bengaluru office. A Graduate with 15 years of education is required. Qualifications Graduate with 15 years of education
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Manage software licensing and compliance. Implement processes for tracking and ensuring the proper usage of software licenses across an organization.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
The ServiceNow_ITAM (IT Asset Management), ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management), ServiceNow domain.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
The Software Asset Management - ITAM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Software Asset Management - ITAM domain.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
The ServiceNow_ITAM (IT Asset Management), ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management), ServiceNow domain.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
The Software Asset Management - ITAM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Software Asset Management - ITAM domain.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
The Flexera role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Flexera domain.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The ServiceNow_ITAM (IT Asset Management) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management) domain.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 5 Lacs
Navi Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : End User & Data center IT Asset Mgmt Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. A typical day involves resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide timely resolution to client issues.- Communicate effectively with clients to understand and address their concerns.- Collaborate with internal teams to ensure seamless system functionality.- Document client interactions and issue resolutions.- Stay updated on product knowledge and industry trends.- Assist in training new team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt.- Strong troubleshooting skills in IT asset management.- Knowledge of ITIL framework for IT service management.- Experience in using IT asset management tools.- Good understanding of hardware and software inventory management. Additional Information:- The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
4.0 - 8.0 years
5 - 13 Lacs
Bengaluru
Work from Office
Role & responsibilities SAM Analyst(SAM, Servicenow, Software Licensing, Servicenow sam pro) Play a crucial role in managing and tracking the organization's physical & Software IT assets throughout their lifecycle, from acquisition to disposal. Responsibilities also include Procurement (overseeing license , Physical Devices, End points, Mobiles phones, Data plans), renewals, and negotiations to optimize IT assets and ensure compliance. Essential skills include proficiency with inventory management systems, a thorough understanding of hardware technologies, Maintain the contract database, effective organizational and planning capabilities, and strong communication skills for coordinating between vendors, IT teams, and other departments. Typically, these roles require a bachelors degree in IT, Business Administration, or a related field, along with 5-7 years of experience in asset management or a similar area. ITAM Resources must also excel in analytical thinking, problem-solving, and possess the ability to work both independently and as part of a team.
Posted 2 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Vadodara
Work from Office
Responsibilities: * Manage finances through renewals and licensing processes using Xero, Excel, and Hubspot. * Ensure accurate record keeping with MS Office tools.
Posted 2 weeks ago
6.0 - 8.0 years
11 - 15 Lacs
Hyderabad
Work from Office
We are looking for a skilled IT Software Asset Management Sr. 1 to join our team in Bengaluru, with 6-8 years of experience. Roles and Responsibility Creates integrations, focusing on SaaS tools for both IT and LOB software, including pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Completes quality assurance reviews of SAMPro, HAM, and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship and works with other third-party vendors when working on integrations. Develops moderate HAM or ITAM workloads as appropriate. Provides support to other (hardware, cloud) Asset Management staff within ServiceNow. Job Requirements Bachelor's Degree in Information Technology or related business concentration preferred. ServiceNow CSA certification preferred; additional developer certifications will be considered, including Certified Application Developer and Certified Implementation Specialist (CIS) in SAM. Good understanding of software licensing and compliance is required. Excellent Microsoft Office skills are essential. Ability to work independently and as part of a team is necessary. High degree of professionalism is expected. Demonstrated excellent interpersonal and communication skills are required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM beyond SAM is preferred. Related experience is preferable in a large-scale technology environment. Self-starter capability is required. Ability to build partnerships outside of tactical teams is beneficial. ServiceNow acumen is required.
Posted 3 weeks ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, We are hiring a Cloud SaaS Engineer to develop and support scalable SaaS applications running on cloud infrastructure. Key Responsibilities: Design multi-tenant architecture. Manage CI/CD and release pipelines. Monitor app performance and usage. Required Skills & Qualifications: Experience with SaaS app development in cloud environments. Familiar with container orchestration and API design. Knowledge of billing, user management, and scaling patterns. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies
Posted 3 weeks ago
5.0 - 10.0 years
1 - 5 Lacs
Vadodara
Work from Office
Role & responsibilities Software Management Executive (Offrole) Key Responsibilities: Software Lifecycle Management: Ensure all application renewals are processed on time to prevent service disruptions. Coordinate with the Purchase Department for the timely delivery of software licenses, subscriptions, and related services. Oversee the necessary invoicing process within SAP for software-related purchases. Liaise with the Finance Department to ensure timely payment processing for all software vendors. Vendor & Internal Coordination: Work closely with software vendors for new implementations, support, and license management. Collaborate with various internal departments (e.g., Manufacturing, Finance, HR) to understand their software needs and translate them into actionable requirements. Coordinate with our on-site IT teams at various locations for smooth software deployment, integration, and user support. Requirements & Validation: Serve as the central point of contact for all software-related queries and issues, directing them to the appropriate teams or vendors. Play a key role in gathering, documenting, and prioritizing software requirements from business users. Validate all software-related requirements to ensure they align with business needs and technical feasibility. First-Level Support & Troubleshooting: Develop the ability to troubleshoot issues at the first level , providing initial diagnosis and resolution or escalating effectively when needed. What We're Looking For: 5-10 years of experience in an IT role focused on enterprise software management, business analysis, or IT coordination within a corporate environment. Strong understanding of how software supports business processes, ideally in a manufacturing or chemical/pharmaceutical setting. Exceptional communication and interpersonal skills , demonstrating a "good listener" mentality to effectively liaise with vendors, internal departments, and IT teams. Proven ability to manage multiple tasks, prioritize effectively, and thrive in a dynamic environment. Experience assisting with IT budgeting, invoice processing (especially within SAP), and payment coordination. Familiarity with various enterprise applications (e.g., ERP systems like SAP,SAPHIRE) Qualifications: Bachelor's degree in Computers or a related field. Preferred candidate profile Early Joiner candidates
Posted 3 weeks ago
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