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2.0 - 6.0 years
0 - 3 Lacs
Gurugram
Work from Office
Job Summary: We are hiring a Desktop Support Engineer to provide technical assistance to users. You will be responsible for installing, maintaining, and troubleshooting desktops, laptops, printers, scanners, and software, including Microsoft Outlook. Key Responsibilities: Install, configure, and support desktops, laptops, printers, and scanners Troubleshoot hardware and software issues Set up and support Microsoft Outlook and emai. Provide prompt and professional user support Log and track support requests and resolutions Ensure systems are running smoothly and securely Requirements: 2-4 years of desktop or IT support experience Good knowledge of Windows OS, MS Office, Outlook, and basic networking Strong troubleshooting and communication skills Ability to work independently and support users onsite or remotely Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Responsibilities: * Provide desktop & laptop support with troubleshooting skills * Install software & Windows on devices * Troubleshoot LAN issues * Assemble computers from parts Annual bonus Provident fund
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Designation : Desktop Engineer Qualification : Any degree Experience : Freshers Salary : 2.2 to 2.6 Lakh Year of Pass : 2018 to 2024 Location : Chennai, Bangalore, Hyderabad ( Pan India ) Contact HR - Subha - 7550143827 / 8124404404.
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Mysuru
Work from Office
We are Hiring Below Requirements Office Admin Networking Engineer Service Engineers Store Incharge Show room Sales Executives For IT Service Company Located In Kuvempunagar For more Details Call:7411543666-Taquveem
Posted 1 week ago
1.0 - 4.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Providing technical support to teachers, students & staff for hardware, software & network-related issues. Ensuring proper functioning of systems, laptops, printers, projectors & other devices used in classrooms, labs, and administrative offices. Required Candidate profile Managing & maintaining the school's network infrastructure - wired & wireless, routers, switches, access points. Maintaining an inventory of hardware & software assets
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
Mumbai Suburban
Work from Office
Ensure uninterrupted plant operations by managing end to end IT infrastructure of servers, systems, network, CCTV, telephony & plant critical software Esko.This serves as the on ground IT expert of hardware, software & sys.admin
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Neemrana
Work from Office
Role & responsibilities LAN/WAN support Ticketing system, Monitoring tools Basic understanding of networks, LAN, WIFI, Subnets, WAN etc. Concept of VLAN, and Switching L2 Switch configuration, WIFI installation/configuration. Setting, configuration and support of AV ( Audi Visual ) devices, CCTV and conference room systems.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
Rapid is looking for Systems Administrator to join our dynamic team and embark on a rewarding career journey Configuring and maintaining the networked computer system, including hardware, system software, and applications Ensuring data is stored securely and backed up regularly Diagnosing and resolving hardware, software, networking, and system issues when they arise Replacing and upgrading defective or outdated components when necessary Monitoring system performance to ensure everything runs smoothly and securely
Posted 1 week ago
4.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 1 week ago
4.0 - 7.0 years
6 - 10 Lacs
Chennai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 1 week ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.
Posted 1 week ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication
Posted 1 week ago
4.0 - 7.0 years
6 - 10 Lacs
Pune
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Amritsar
Work from Office
Role & responsibilities IT engineers design, install, and configure computer hardware, software, and networks to meet the specific needs of an organization. They manage and maintain software applications, ensuring they are up-to-date, secure, and functioning efficiently. IT engineers diagnose and resolve technical issues related to computer systems, networks, and software. They develop and implement security measures to protect computer systems and networks from cyber threats and data breaches. IT engineers provide technical support to users, assisting them with problems, answering questions, and training them on new systems. Preferred candidate profile Must be graduated Having relevant skills Perks & Benefit Paid time off
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Work Location: Ahmedabad Work type: Consultant for minimum 6 months contract period Looking for Immediate joiners Experience : 0-1 year Please share your updated profile to sugantha.krishnan@acldigital.com JD Appended below: Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Advanced Knowledge of operating systems, software applications, and remote connection systems. Advanced knowledge of antivirus software. Good problem-solving of hardware and network connectivity issues and multitasking skills. Coordinate with vendors to resolve technical problems with computing equipment and software. To set up and manage user accounts and permissions to consent access to a network. Setting up the Organizations computer system to meet specific business requirements Monitoring day to day computer performance. Update and maintain the computer inventory and equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, AV systems connections. Endorse and apply upgrades to systems to ensure durability. Assist in technical upgrading and maintaining of entire systems. Good Verbal and written communication skills
Posted 1 week ago
3.0 - 7.0 years
4 - 4 Lacs
Chennai
Work from Office
Provide support to all departments in hardware, software, and network related issues. Configure, install, and maintain IT systems CCTV Knowledge must Configure, install and maintain laptops and workstations Experience in managing LANs, WANs, and VPNs
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a global leader in diversified electronics for the semiconductor manufacturing ecosystem, KLA plays a crucial role in the production of virtually every electronic device worldwide. Our innovative systems and solutions are instrumental in the manufacturing process of wafers, integrated circuits, packaging, printed circuit boards, and flat panel displays. With a strong focus on innovation, we invest 15% of our sales back into research and development to accelerate the delivery of tomorrow's electronic devices. At KLA, our teams of physicists, engineers, data scientists, and problem-solvers collaborate with leading technology providers to drive advancements in technology and tackle challenging problems. We are currently looking for a skilled and customer-focused Technical Support Engineer to join our team. In this role, you will be responsible for providing exceptional technical support for our Frontline software solution, ensuring customer satisfaction and operational excellence. Your key responsibilities will include: - Providing first-line technical support for Frontline software, including installation, version upgrades, troubleshooting, and issue resolution. - Acting as the primary point of contact for customers, delivering timely and effective solutions while maintaining a high level of customer satisfaction. - Documenting and escalating complex technical issues and feature requests to the R&D team for further investigation and resolution. - Collaborating closely with regional Sales Managers to support business development and ensure seamless customer onboarding and retention. - Partnering with Product Management and Marketing teams to address escalated technical matters and contribute to product improvement initiatives. - Maintaining detailed records of customer interactions, technical issues, and resolutions in the support system. To qualify for this position, you should have a Bachelor's or Master's level degree with related work experience of 3-5 years. The ideal candidate will have proven experience in technical support, software troubleshooting, or a related field. Strong understanding of software installation, configuration, and maintenance is required, along with excellent communication and interpersonal skills and a customer-first mindset. The ability to work collaboratively across departments and manage multiple priorities is essential. Familiarity with CAM or CAD solutions is considered a major plus. At KLA, we offer a competitive and family-friendly total rewards package designed to reflect our commitment to an inclusive environment. We provide benefits that cater to the diverse needs of our employees and are proud to be an equal opportunity employer. It is important to be aware of potentially fraudulent job postings and suspicious recruiting activities; KLA never asks for financial compensation during the recruitment process. If you have any concerns about the legitimacy of a job posting or recruitment activity, please reach out to talent.acquisition@kla.com for verification. We take privacy seriously and handle all information confidentially.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
alwar, rajasthan
On-site
As an IT Engineer, you will be responsible for designing, implementing, and managing information technology systems. Your primary role will involve analyzing the organization's IT infrastructure, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. You will work closely with cross-functional teams to ensure seamless operation of all IT systems and provide technical support to end-users. Key responsibilities include troubleshooting hardware and software issues, monitoring system performance, and ensuring data security and integrity. You will also be involved in network administration, including configuring routers and switches, managing firewalls, and overseeing network protocols. In this role, you will stay updated with the latest technology trends and recommend upgrades or new systems that align with the organization's goals. Strong problem-solving skills, attention to detail, and excellent communication abilities are essential for success as an IT Engineer. Additionally, you must be able to work well under pressure and handle multiple tasks simultaneously.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Field Service Technician, your primary responsibility will be to install, debug, and provide technical maintenance for product and component hardware and software at customer premises. You will be required to conduct scheduled inspections, cleaning, and other services, as well as perform minor product repairs within your assigned territory. It is essential to ensure that products are operating correctly, resolve any identified issues, and escalate them as per established procedures when necessary. Your role will also involve scheduling services, completing all required paperwork, and collaborating with customers to guarantee their satisfaction with service delivery and understanding of product functionality. You will gradually gain familiarity with Field Service Technician practices and procedures. Under the guidance of more experienced technicians, you may be involved in various tasks, including incident handling, preventive maintenance, IMAC/R procedures, and customer training. This will require you to utilize diagnostic tools for troubleshooting hardware and software failures, perform hardware repairs at a component level, clean and adjust mechanical components, configure and install software, perform routine checks as per documented procedures, refill consumables as directed, and instruct customers on the usage and operation of installed hardware and software. To be successful in this role, you should possess a combination of education and relevant work experience in Field Services, totaling at least 1-2 years. Strong written and verbal communication skills are essential for effective interaction with customers and team members. Additionally, you must have a valid driver's license and a driving record that meets the fleet requirements of the company. Participating in regular hardware and software training sessions, both on the job and through various mediums, will also be a part of your responsibilities. Furthermore, you will be expected to contribute to the achievement of agreed Key Performance Indicators (KPIs) and assist with any special projects that may be assigned to you.,
Posted 1 week ago
14.0 - 19.0 years
7 - 11 Lacs
Gurugram
Work from Office
We are looking for a highly skilled and experienced Computer Systems Manager to join our team at Ezeiatech Systems Private Limited. The ideal candidate will have 14 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and maintain computer systems, networks, and peripherals. Troubleshoot hardware and software issues to ensure smooth operation. Develop and implement system maintenance procedures to prevent downtime. Collaborate with other teams to identify and prioritize project requirements. Conduct regular system backups and perform recovery operations when needed. Ensure compliance with company policies and procedures related to computer systems. Job Requirements Strong knowledge of computer systems, networks, and peripherals. Experience with system management tools and technologies. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with industry-standard protocols and procedures.
Posted 1 week ago
2.0 - 3.0 years
4 - 6 Lacs
Pimpri-Chinchwad
Work from Office
Job Title: Application Engineer Machine Tools / Laser Cutting Company: Bystronic Laser India Pvt Ltd Location: Bhosari (Pune) Experience: 2 to 3 years Employment Type: Full-Time, Permanent Department: Application & Service Reporting To: Manager Application Salary: Rs. 4 lacs p.a. to Rs. 6 lacs p.a. Job Description: Bystronic Laser India Pvt Ltd is looking for a talented and proactive Application Engineer to join our growing team in Pune. The ideal candidate will play a crucial role in delivering technical expertise, training, and support for our cutting-edge laser and machine tool solutions. Key Responsibilities: Conduct machine operations training, feasibility studies, and time studies. Install, train, and troubleshoot software applications for machines. Provide customized solutions for customer applications. Support R&D trials and prepare machines for demos. Assist with presales application support for the sales team. Offer on-site technical assistance and customer support. Required Skills: Bachelor’s/Diploma in Mechanical Engineering. Minimum 2–3 years’ experience in the capital goods industry, preferably with machine tools or laser cutting machines. Good knowledge of CAD/CAM software. Strong MS Office, presentation, and communication skills. Excellent problem-solving skills, proactive, disciplined, and a good listener. Strong relationship-building abilities and a team player mindset. Why Join Us? Work with a global leader in laser cutting technology. Grow your expertise, innovate, and be part of a collaborative team that values learning and customer success.
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
0.0 - 8.0 years
2 - 10 Lacs
Durgapur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Experience ( Relevant ) 1-3 Yrs Required engineer for attending field calls for N/B, D/T, AIO. Bike is Mandatory
Posted 1 week ago
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