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2.0 - 3.0 years
3 - 4 Lacs
Kochi, Chennai, Bengaluru
Work from Office
Key Responsibilities Provide first and second-level technical support to B2B clients via chat, email, and phone. Assist clients in navigating and effectively utilizing the BTA travel platform. Identify, diagnose, and resolve technical issues; escalate complex cases to senior teams when necessary. Track and document all support interactions using ticketing systems like Zendesk or Freshdesk. Liaise with development and product teams to report bugs and suggest improvements. Maintain and regularly update support documentation, FAQs, and training materials. Monitor system performance and proactively identify potential client-impacting issues. Deliver client training sessions and product walkthroughs when required. Ensure client communication is clear, timely, and solution-oriented. Required Skills & Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related Required Skills & Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. 13 years of experience in technical support or a similar customer-facing technical role. Strong analytical, problem-solving, and communication skills. Proficiency in handling web-based applications and portals. Knowledge of troubleshooting web technologies (HTML, browser settings, network issues). Familiarity with CRM and ticketing tools like Zendesk, Freshdesk, or Jira. Ability to prioritize and manage multiple client issues in a fast-paced environment. Customer-first mindset with excellent interpersonal and conflict-resolution skills. Preferred Skills Experience in the travel tech or online booking domain (e.g., GDS, APIs, travel CRMs). Knowledge of software debugging tools or browser developer tools. Understanding of API error responses and system logs. Basic SQL or database query skills. What We Offer Competitive salary with performance-based growth opportunities. Structured onboarding and training programs. Exposure to global travel technology systems and platforms. Collaborative and growth-driven work environment. Opportunity to work with an innovative, tech-forward company in the travel industry. Ready to be a part of our journey? Send your resume and cover letter to hr.india@tripbrandsgroup.com Contact: 7736455581
Posted 6 days ago
1.0 - 4.0 years
25 - 30 Lacs
Bengaluru
Work from Office
EPAM Anywhere is looking for Lead Software Engineer (Generative AI Java) to join our dynamic team and embark on a rewarding career journeyLeading and managing a team of software engineers to ensure project success.Gathering and analyzing technical requirements from stakeholders to ensure the development of effective solutions.Designing and implementing software solutions that meet project requirements.Conducting code reviews and ensuring the quality of code produced by team members.Mentoring and training team members to ensure their professional growth and development.Collaborating with other departments, such as product management and quality assurance, to ensure the smooth delivery of software products.Communicating project status and risks to stakeholders and making recommendations to mitigate risks.Strong background in software development, excellent project management skills.
Posted 6 days ago
1.0 - 4.0 years
25 - 30 Lacs
Hyderabad
Work from Office
EPAM Anywhere is looking for Lead Software Engineer (Generative AI Java) to join our dynamic team and embark on a rewarding career journeyLeading and managing a team of software engineers to ensure project success.Gathering and analyzing technical requirements from stakeholders to ensure the development of effective solutions.Designing and implementing software solutions that meet project requirements.Conducting code reviews and ensuring the quality of code produced by team members.Mentoring and training team members to ensure their professional growth and development.Collaborating with other departments, such as product management and quality assurance, to ensure the smooth delivery of software products.Communicating project status and risks to stakeholders and making recommendations to mitigate risks.Strong background in software development, excellent project management skills.
Posted 6 days ago
0.0 - 8.0 years
2 - 10 Lacs
Gurugram
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
0.0 - 8.0 years
2 - 10 Lacs
Jamshedpur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
0.0 - 8.0 years
2 - 10 Lacs
Jammu
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 6 days ago
3.0 - 5.0 years
6 - 9 Lacs
Hyderabad
Work from Office
About the Role We are looking for a hands-on, dependable, and highly adaptable IT Administrator with 35 years of experience to manage and support the companys complete IT infrastructure. This is not a siloed role —we need someone who can take ownership of everything on their plate , whether it's managing cloud accounts, setting up employee systems, troubleshooting issues, handling vendors, or ensuring security and compliance. You’ll be the backbone of our IT operations , ensuring seamless tech availability, quick problem resolution, and proactive improvement of systems. Key Responsibilities IT Infrastructure & Systems Management Manage laptops, desktops (Windows, Mac, Linux), printers, and peripherals for all employees. Set up and maintain employee workstations, accounts, email systems (G Suite/MS365), VPNs, and network drives. Ensure smooth onboarding and offboarding (system access, equipment handover, backups). Cloud, SaaS & Licensing Manage user access, security groups, and licensing across SaaS tools (G Suite, Office 365, Zoom, Slack, Notion, etc.). Support internal cloud services (basic AWS/Azure admin tasks, IAM roles, billing alerts, backups). Security & Compliance Implement and enforce security policies (password hygiene, 2FA, firewalls, antivirus, encryption). Ensure regular OS and software patching, backups, and endpoint monitoring. Perform asset audits and maintain documentation for compliance readiness (ISO/SOC2 preferred). Network & Server Maintenance Oversee office network (LAN, Wi-Fi, routers, switches) and troubleshoot connectivity issues. Work with ISPs or vendors on escalations and uptime monitoring. Manage file servers, internal tools (if any), and conduct regular system health checks. IT Support & Troubleshooting Serve as L1/L2 support for all hardware/software issues and escalate to vendors if required. Handle ticketing, prioritize incidents, and ensure quick response to minimize downtime. Train employees on IT hygiene, policies, and basic troubleshooting. Procurement & Vendor Coordination Handle IT procurement (laptops, peripherals, software licenses, accessories). Maintain IT inventory, AMC contracts, and warranties. Required Qualifications 3–5 years of experience in IT Administration or System Administration roles. Strong hands-on experience with Windows/Mac/Linux OS administration. Familiarity with cloud platforms (G Suite, Office365, basic AWS/Azure/IAM admin). Solid understanding of IT security practices, backups, and patching. Experience managing office networks and troubleshooting network issues. Good documentation and inventory tracking habits. Preferred (Nice to Have) Knowledge of scripting (PowerShell, Bash) for automation. Basic exposure to DevOps tools or CI/CD pipelines (as support admin). Experience with IT compliance (ISO27001, SOC2, GDPR) or audits. Prior experience in a startup or small-team environment managing IT independently. Ideal Candidate Traits Proactive: Doesn’t wait for instructions—foresees needs and addresses issues early. Accountable: Owns the role and handles all incoming tasks with confidence. Multi-tasker: Can juggle support tickets, network issues, and onboarding setups simultaneously. Detail-oriented: Keeps systems clean, documented, and secure without needing micromanagement.
Posted 6 days ago
2.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Hardware & Software Maintenance Install, configure, and troubleshoot desktops, laptops, printers, and other peripherals. • Daily Log & Inventory Management Maintain and update logs of IT assets, service calls, software licenses, and consumables. • Network and Connectivity Support Troubleshoot internet and LAN issues, perform basic networking tasks like LAN cable crimping, testing, and switch/router installation. • IT Peripherals & Accessories Management Maintain and issue IT peripherals (keyboard, mouse, USB devices) with inventory tracking. • Meeting & System Setup Provide tech setup and support during meetings, presentations, and system upgrades. • Coordination with Digital Strategy Team Assist with backups, storage support, and content transfer for digital campaigns. • Warranty, AMC & Vendor Coordination Monitor IT equipment warranties and AMC schedules, coordinate timely service and replacements. • IT Documentation Record configuration details, licensing data, update logs, and installation records regularly. Preferred candidate profile We are looking for a dedicated and technically skilled IT Executive to manage daily IT support, hardware/software maintenance, and coordinate IT needs across departments. The role also requires hands-on experience in basic networking tasks such as LAN crimping and cable testing to ensure robust connectivity and infrastructure support. Key Skills Required: • Strong knowledge in system and hardware troubleshooting • Basic Networking, Crimping, and LAN Cable Testing Skills • Familiar with MS Windows, Office, and basic IP configuration • Organized, responsive, and problem-solving mindset • Good coordination and communication abilities What We Offer: • Competitive salary • Professional growth opportunities • Friendly and supportive team culture How to Apply: Send your updated resume to hr@spacedraft.in with the subject line: Application for IT Executive SpaceDraft”
Posted 6 days ago
1.0 - 4.0 years
0 - 2 Lacs
Jamnagar
Work from Office
Hiring for CMM5 Level Organization!! Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration issues of assigned branches.Ensure timely resolution of escalated support requests Required Candidate profile Designation: Desktop Support L1 Experience:1+ Years Location: Jamnagar Contact: ankitapisal@peshr.com/9004076848
Posted 1 week ago
2.0 - 3.0 years
3 - 3 Lacs
Noida, New Delhi, Greater Noida
Work from Office
The Field Engineer in the electrical industry acts as the technical bridge between the company and the client.They are responsible for on-site installation, inspection, testing, maintenance,troubleshooting, and ensuring successful Required Candidate profile Attend client meetings, gather project requirements, and ensure timely updates. Handle client complaints, ensure timely resolution of issues, and maintain long-term relations.
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced Tertiary -> Technology | Programming Concepts | Design Patterns | 2 - Knowledgeable Secondary -> Technology | Software System Development | Unit Testing | 2 - Knowledgeable Primary -> Technology | Programming Concepts | Object Oriented Programming (OOPS) | 2 - Knowledgeable Primary -> Technology | Programming Concepts | Programming Basics | 2 - Knowledgeable Secondary -> Technology | Database | RDBMS | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 3 - Experienced 1. Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1 (Incident and Service request). 2. Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. 3. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible. Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. 4. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.
Posted 1 week ago
0.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
XploreLogic is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to customer inquiries and issues promptly via email, phone, or online channels Provide technical assistance and troubleshooting for product-related problems Problem Resolution:Diagnose and resolve technical issues reported by customers, ensuring timely and effective solutions Document and track customer issues using a ticketing system Product Knowledge:Develop and maintain a deep understanding of our products and services Stay informed about updates, new features, and industry best practices Collaboration:Collaborate with cross-functional teams, including development and quality assurance, to resolve complex technical issues Provide feedback to improve product functionality based on customer interactions Documentation:Contribute to the creation and maintenance of knowledge base articles, FAQs, and other support documentation Document troubleshooting steps and resolutions for common issues Customer Education:Educate customers on product features, best practices, and self-service options Conduct training sessions or webinars to enhance customer understanding Requirements:Bachelor's degree in a relevant technical field or equivalent experience Proven experience in a technical support or customer service role Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a team environment
Posted 1 week ago
0.0 - 8.0 years
3 Lacs
Faizabad
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
0.0 - 8.0 years
3 Lacs
Jodhpur
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
5.0 - 6.0 years
7 - 8 Lacs
Parbhani
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
4.0 - 5.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
content="Experience : 4 5 years Responsibilities:Maintain and manage of current IT infrastructureMaintain and Manage current computer Network and SeversProvide right solution for user based query / requirementHandle day to day IT related query / issue in given timelineGiving status report to Respective supervisor / Manager on daily basisAdherence to the expected roles and responsibilities w.r.t ISMS and QMS standardsRequired Skills:Network and servers installation and managementFirewall managementWidows and Linux system managementHardware and software installation and managementO365 and Gsuite workspaceVendor communication, follow upTicketing ToolEducational Qualifications & CertificationsKnowledge of Windows server, Networking TechnologyCertification: CCNA(Preferred), MCSA (Preferred)Graduation: Any discipline (Graduation in Computer Science or related field will be a big plus)">
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Proemtech Infosystems is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports.
Posted 1 week ago
2.0 - 5.0 years
1 - 3 Lacs
Vadodara
Work from Office
Greetings !! We are looking for Service Engineers for Baroda . Role: Service Engineer Experience Required: 4 to 6 years in MFP servicing, preferably with RICOH & FUJIFILM devices Location: Baroda Budget: 3.0 4.5 LPA (based on experience) Job Description: Onsite support for installation, configuration, key operator training, and troubleshooting of MFPs Setup and installation of new Multifunction Printers Routine service and maintenance of MFPs Diagnosis and repair of faults in MFPs Regular maintenance checks of all print equipment In-depth knowledge of both hardware and software aspects of printers Ensure timely and cost-effective maintenance, with a strong focus on customer satisfaction Accurately troubleshoot technical issues and maintain optimal machine performance Respond to customer issues promptly and professionally Maximize machine uptime through effective repair and customer training Must possess strong troubleshooting, mechanical/electrical aptitude, and communication skills Willingness to travel as required Timely reporting on call closures, parts usage, and customer meter readings Ability to understand and communicate technical information both verbally and in writing Please share your updated resume to rosy.j@accelits.com
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Mid-Day Infomedia is seeking a skilled and proactive IT Support Executive with 12 years of hands-on experience in technical troubleshooting and domain support. The ideal candidate will provide end-user support across printers, laptops, desktops, and other IT assets, ensuring smooth day-to-day operations within the organization. Job Title: IT Support Executive Location: Mumbai - Bandra East Experience: 1–2 years Department: IT / Technical Support Employment Type: Full-time Key Responsibilities: Provide first-level technical support for hardware and software issues (desktops, laptops, printers, and related peripherals). Troubleshoot and resolve system problems, network connectivity issues, and printer malfunctions. Set up, configure, and maintain computer systems, ensuring optimal performance and security. Assist with OS installation, upgrades, and patch management. Maintain IT inventory, documentation, and logs for asset tracking. Coordinate with external vendors for hardware servicing, warranty claims, or replacements. Support users with email configuration, internet issues, and basic application-level support (MS Office, browsers, etc.). Ensure adherence to IT policies and security protocols. Required Skills and Qualifications: 1–2 years of relevant experience in IT support or desktop engineering roles. Strong knowledge of Windows OS, basic networking concepts, and hardware troubleshooting. Hands-on experience with printer setup, troubleshooting, and basic maintenance. Familiarity with remote support tools and ticketing systems. Good communication skills and a user-friendly attitude. Diploma/Degree in Computer Science, Information Technology, or a related field preferred. Nice to Have: Basic understanding of Active Directory, DNS, DHCP, etc. Experience in supporting antivirus software, backup tools, and cloud-based email systems.
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
Noida
Work from Office
Maintenance and Repairs: Perform routine maintenance tasks and repairs on utility systems and equipment to ensure they function efficiently and safely. This can involve inspecting, cleaning, and replacing components as needed. Troubleshooting: Identify and diagnose issues with utility systems, equipment, and infrastructure. Troubleshoot problems, determine the cause of malfunctions, and implement solutions to restore functionality. Installation: Assist in the installation and setup of new utility equipment, infrastructure, or systems. This may involve connecting utility lines, installing meters, or setting up communication networks. Emergency Response: Respond to emergency situations such as power outages, water leaks, gas leaks, and other utility-related emergencies. Follow established protocols to address emergencies and ensure public safety. Meter Reading: Collect data from utility meters to monitor consumption and ensure accurate billing. This involves recording readings, updating databases, and communicating with customers regarding usage. Customer Service: Interact with customers and the public in a courteous and professional manner. Address inquiries, concerns, and service requests, and provide information about utility services and procedures. Documentation: Maintain accurate records, logs, and documentation related to maintenance, repairs, inspections, and other tasks. This documentation is essential for tracking work performed and complying with regulatory requirements. Safety Compliance: Adhere to safety regulations, protocols, and guidelines when working with utility systems, equipment, and hazardous materials. Ensure personal safety and the safety of others while on the job. Equipment Operation: Operate specialized equipment and tools required for utility maintenance and repairs. This could include vehicles, power tools, testing equipment, and safety gear. Collaboration: Work collaboratively with other utility staff members, supervisors, and external contractors to coordinate tasks, share information, and ensure the smooth operation of utility systems. Training and Development: Stay updated on industry trends, new technologies, and changes in regulations relevant to utility services. Participate in training programs to enhance skills and knowledge. Physical Requirements: Utility staff positions may involve physical work, including lifting heavy objects, working in confined spaces, and being exposed to various weather conditions.
Posted 1 week ago
2.0 - 7.0 years
13 - 18 Lacs
Chennai
Work from Office
Responsible for driving day to day system and service engineering and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Support, maintenance, and deployment of system applications Managing storage Troubleshoot issues highlighted by service assurance teams. Publishing dashboards to track projects. System installation and configuration Support in technical analysis of software, hardware, and network systems Perform integration and migration with existing systems. Maintaining and updating technical documents and procedures Desired Skill sets Experience in network maintenance/ migrations/enhancements Expertise on various telecommunication equipment Good Knowledge in various products offered by service provider.
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
tiruppur
On-site
Position Overview We are seeking a highly skilled and experienced Senior IT Manager to join our dynamic team in Tiruppur . This is a full-time position that offers a competitive annual salary of 3,50,000 . The ideal candidate will have a strong background in IT management, with a focus on ERP systems, software installation, EDP management, and networking. As a Senior IT Manager, you will play a crucial role in overseeing our IT operations and ensuring the seamless integration of technology within our organization. Key Responsibilities Lead and manage the IT department, ensuring efficient operations and alignment with business goals. Oversee the implementation and maintenance of ERP systems to enhance business processes. Coordinate software installation and upgrades, ensuring minimal disruption to business activities. Manage EDP (Electronic Data Processing) operations, ensuring data integrity and security. Develop and implement networking strategies to improve connectivity and communication across the organization. Provide technical support and guidance to team members and other departments as needed. Monitor IT budgets and expenditures, ensuring cost-effective solutions are implemented. Stay updated with the latest technology trends and recommend improvements to enhance operational efficiency. Foster a collaborative and innovative work environment, encouraging team development and growth. Qualifications The ideal candidate will possess the following qualifications: A minimum of 3 to 8 years of relevant work experience in IT management. Proven experience with ERP systems and software installation processes. Strong knowledge of EDP management and networking principles. Excellent problem-solving skills and the ability to work under pressure. Strong leadership and team management abilities. Effective communication skills, both verbal and written. Ability to work in a rotating schedule and on-site environment. If you are a motivated IT professional looking to take the next step in your career, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our IT operations and making a significant impact within our organization. We look forward to receiving your application!
Posted 1 week ago
4.0 - 7.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
MSSQL Administration Help design, implement, and maintain Oracle / SQL databases. Complete SQL and other shell scripting. Identify and troubleshoot performance issues. Monitor major data movement processes. Ensure information security. Back up information for data recovery. Tech / B.E 24 * 7 Shift
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
faridabad, haryana
On-site
You will be joining a software provider company based in Faridabad, specializing in developing customized Billing, Inventory, and ERP solutions. As a Technical Support personnel, your primary responsibility will be to assist our clients, who are predominantly located in Faridabad. Ideally, we are looking for candidates who are currently residing in Faridabad or are open to relocating to the area. Preference will be given to male candidates with their own conveyance, particularly a bike. The ideal candidate should possess knowledge in various computer applications such as Accounting software, WIN zip, Databases, SQL server, software installation procedures, Excel, and Networking. Experience in these areas would be advantageous for this role. This position requires fieldwork and the ability to travel within Faridabad. It is a full-time position with a day shift schedule. Proficiency in English is preferred for effective communication with the team and clients. If you meet the above qualifications and are ready to take on this exciting opportunity, we look forward to reviewing your application.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
The responsibilities and duties of the role include: - Performing software installation, operating system installation, computer hardware installation and maintenance, as well as network installation and maintenance - Ensuring periodical backup procedures are carried out - Conducting troubleshooting activities and providing technical support to customers The qualifications and skills required for the position are: - Maximum of 1 year of experience in hardware-related tasks - Possession of a two-wheeler and a valid license for it - Willingness to travel and interact with people - Graduation with technical skills This is a full-time, permanent job opportunity with benefits such as cell phone reimbursement, leave encashment, and paid time off. The working shift is during the day from Monday to Friday. The job location is in Ernakulam, Kerala, and candidates must be willing to reliably commute or plan to relocate before the start date. A Bachelor's degree is required for this position. The necessary experience includes 2 years in software installation and 1 year in hardware installation. The role involves 100% travel, and work is expected to be conducted in person. The application deadline is 25/07/2025, and the expected start date is 01/08/2025.,
Posted 1 week ago
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