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5.0 - 10.0 years

6 - 10 Lacs

Hyderabad

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Greetings from IDESLABS PVT LTD Immediate Openings on SAP Concur Consultant Experience : 5+ Skill:- SAP Concur Consultant Location :- Bangalore or Hyderabad Notice Period :- Immediate. Job description: Implementation and Upgrade hands on experience - Primary - Concur Techno functional - Configuration Debug any code or issues. Working proficiency and communication skills in verbal and written English Years of experience BSA (>7 years) 1) Plan, prioritize, deliver, and support systems solutions related to SAP & other internal tools 2) Execute on system implementation projects which involves requirements documentation, systems configuration, testing, issue identification and bug resolution. 3) Organize and manage work through comprehensive documentation to drive project delivery. 4) Architect innovative solutions to automate and scale business systems. 5) Identify constraints and dependencies for technical solutions and effectively manage/communicate to the stakeholders. 6) Troubleshoot and resolve system, data, and process-related issues.

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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Min 1-2 Yr Exp-Technical Support International Voice Must Have - Troublshooting Exp On Windows OS, Microsoft Office 365 Any Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Immediate Joiners only Location - Hyderabad 9257669383 - Harsha Required Candidate profile Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Perks and benefits Allowances work based Incentives Both way cab's

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1.0 - 3.0 years

3 - 4 Lacs

Ahmedabad, Prahladnagar

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- Strong knowledge of Ubuntu installation, software installation and troubleshooting. - Experience with Windows 10, 11 installation, configuration, and user profile management. - Familiarity with Sophos Firewall and network security configurations. - Good understanding of LAN, WAN, IP address, and network configuration. - Good Abilities to providing the remote support to the end users - Track and manage IT inventory - Good abilities to resolve the problem to communicate with users - Strong multitasking abilities, with the capacity to prioritize tasks effectively.

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5.0 - 7.0 years

14 - 19 Lacs

Bengaluru

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We are seeking a collaborative and empathetic Manager to join the Red Hat Information Technology Training and Certifications organization. In this role, you will lead a remote, cross-functional team of IT professionals in delivering Red Hat's renowned global training and certification services. Were seeking a people-centered leader with a strong technical foundation whos passionate about enabling teams, solving problems, and delivering thoughtful, scalable solutions. This is an opportunity to lead with purpose, to foster a culture of psychological safety and continuous learning, and to help shape systems that impact learners around the world. What will you do: Lead a distributed team of IT professionals, including Software Application Engineers, Quality Assurance Engineers, Business Systems Analysts, Support Technicians, and/or Scrum Masters Provide coaching, mentorship, and regular performance feedback to help team members grow and thrive Collaborate closely with cross-functional stakeholders to shape roadmaps, plan releases, evaluate and leverage vendor partnerships, and negotiate vendor contracts Align project goals with team capacity, define clear requirements, and ensure healthy delivery practices Maintain open, proactive communication with stakeholders and senior leaders about business goals, progress, risks, and decision points Guide the technical direction of the teams systems, emphasizing sustainable/automated practices, code quality, and customer experience Champion knowledge-sharing, documentation, and process improvement to support long-term success Oversee IT initiatives such as system upgrades, software implementations, and infrastructure enhancements Help define and uphold IT policies and procedures that promote secure, reliable systems Conduct regular audits and risk assessments to identify and address security vulnerabilities or issues with data privacy and/or system integrity Ensure compliance with relevant regulations and standards, such as GDPR and PII initiatives Stay engaged with new technologies and practices to keep our systems evolving in step with the industry What will you bring: Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred 5-7 years of experience in software engineering or a comparable technical field, enabling you to effectively support and guide technical teams 1-3 years of experience as a people manager of a technical team 1-3 years of experience leading Agile teams, ideally with Jira implementation experience A track record of managing IT operations, systems, or teams; experience in training or learner-facing platforms is a bonus Working knowledge of IT infrastructure, security standards, and modern software development practices Strong organizational skills with the ability to plan, prioritize, and adapt in a dynamic environment Excellent communication and interpersonal skills, with a commitment to building trust and alignment both among direct reports and across diverse teams Relevant certifications in technology and/or project management are a plus About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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1.0 - 6.0 years

3 - 8 Lacs

Pune

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Company OverviewWith 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Summary UKG is seeking energetic, customer-focused individuals to implement UKG HR Service Delivery. As a Solution Consultant, you are the subject matter expert responsible for successfully implementing all phases of your Implementation & Post Go-Live phases. Duties and Responsibilities Coordinate and perform all phases of UKG's implementation methodology Responsibility and processing for Post-Go-Live projects/requests/tickets Provide subject matter expertise and best practice guidance to the customer Provide analytical and design expertise; system configuration; data mapping; testing and client support Track, manage, and oversee the resolution of open implementation issues/items Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities Provide timely follow-up and resolution of open project- or Post-Go-Live request related items Meet project and Post-Go-Live task milestones and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results Basic Qualifications 1+ years of Saas software implementation Bachelor's degree or equivalent in Computer Sciences or a related field Excellent communication, customer service, and consulting skills Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources General Business Acumen Preferred Qualifications 3+ years of Saas software implementation in the HR industry Experience with HR software tools Configuration, testing & data mapping experience Demonstrated ability to troubleshoot technical issues Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com

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4.0 - 9.0 years

6 - 11 Lacs

Hyderabad

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Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

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8.0 - 12.0 years

10 - 14 Lacs

Chennai

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Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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Required Skills3 5 years of experience working with AWS and a proven track record of building complex infrastructure Expert level knowledge with AWS design, architecture, and services (EC2, IAM, S3 etc) Sound experience with Infrastructure as Code (Terraform, Ansible, Cloud Formation etc)Sound knowledge of server infrastructure, virtualization, and cloud computing Experience with architecting and maintaining high availability production systems Strong development skills in Python Experience in Software Installation, configuration and Patching Knowledge of system monitoring in a cloud environment including cloud specific products and tools Experience with Agile and DevOps concepts Developing monitoring architecture and implementing monitoring agents, dashboards, escalations, and alerts Desired Skills Good knowledge of security (SAML, OAuth, OpenID, Kerberos, Policies, entitlements etc) Good knowledge of Kubernetes and container management Experience in the financial industry Bachelor degree in a related field

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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The Business Analysis E4 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Business Analysis E4 domain.

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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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The InformaticaPowercentreE0 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the InformaticaPowercentreE0 domain.

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1.0 - 8.0 years

3 - 10 Lacs

Bengaluru

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Required Skills Technology | Basic Networking Activities | Configuring and Managing TCP/IP Technology | Data Center Administration | Networking Technology | Telecom OSS / BSS | Network Monitoring Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Network Monitoring Tools | Eventlog Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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Required Skills Technology | Programming Concepts | Object Oriented Programming (OOPS) Technology | Programming Concepts | Programming Basics Technology | Software System Development | Unit Testing Behavioral | Aptitude | Tasks Related Skills Technology | Database | RDBMS Behavioral | Aptitude | Communication Technology | Programming Concepts | Design Patterns Education Qualification : Engineer - B.E / B.Tech / MCA 1. Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1 (Incident and Service request). 2. Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. 3. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible. Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. 4. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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Diverse Lynx is looking for MAINFRAME Professional to join our dynamic team and embark on a rewarding career journey A Mainframe Professional is a specialized IT professional responsible for designing, developing, and maintaining large-scale mainframe systems that support critical business operations 1 Designing and developing mainframe systems: The Mainframe Professional designs and develops mainframe systems that support critical business operations They work with system architects to determine the best solutions for meeting business requirements 2 Maintaining and upgrading mainframe systems: The Mainframe Professional is responsible for maintaining and upgrading mainframe systems, ensuring that they remain secure, stable, and reliable They install software updates, patches, and security fixes as needed 3 Troubleshooting and resolving issues: The Mainframe Professional troubleshoots and resolves issues with mainframe systems, working with other IT professionals and vendors as needed They develop and implement solutions to address issues and prevent future problems 4 Managing system backups and recovery: The Mainframe Professional is responsible for managing system backups and recovery procedures to ensure that critical data is protected in case of a system failure or disaster 5 Managing security and access: The Mainframe Professional manages system security and access controls, ensuring that sensitive data is protected and that only authorized users can access it

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2.0 - 5.0 years

2 - 4 Lacs

Vadodara

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-System & Printer Installation & Configuration -Networking -CCTV & Surveillance Configuration -SAP or ERP knowledge -Other networking services

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0.0 - 1.0 years

1 - 2 Lacs

Chandigarh

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Onsite Technical Support Executive will work with Service Delivery Managers to support Software implementation and operation. Candidate will be doing follow-ups, monitoring, and new integrations Install our software by connecting with brand teams Required Candidate profile Onsite Technical Support Executive will work with Service Delivery Managers to support Software implementation and operation. Candidate will be doing follow-ups, monitoring, and new integrations

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4.0 - 6.0 years

4 - 8 Lacs

Pune

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The APAC order to invoice team is looking for an Associate to join us. In this role you will work as part of the APAC Accounting team processing customer orders in a timely manner, to meet customer needs. The role includes the mentioned scope like, receive, review and book customer orders, manage orders and inquiries queues and ability to work independently. The candidate should be able to collaborate closely with sales, accounting and other stakeholders in the running of the daily operations and ensuring compliance with policies and controls. The candidate needs to process complex internal and external customer inquiries, actively participate in UAT testing for system implementations and continuously look for ways to improve processes. What will you do: Receive, review and process orders Ensure the orders are compliant with policies and controls Collaborate with sales and other teams in the running of daily operations Available to work on Month end and Quarter end Meet individual objectives and contribute to the achievement of teams overall objectives Continuously look for ways to improve processes & Complete other ad hoc duties as needed by management What will you bring: Experience in Order Management or similar role preferred Excellent written and verbal communication skills in English and Japanese Knowledge of either Oracle or SAP ERP and Salesforce.com (SFDC) systems is a plus Proactive, adaptable, and flexible & Ability to create solid working relationships with colleagues and customers Ability to make administrative or procedural decisions, as well as identify, analyze, and solve problems , Solid organizational skills , High attention to details , Meet deadlines About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

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Responsibilities: Provide desktop & network support Troubleshoot CCTV & biometric systems Install software & hardware Maintain security systems Collaborate with IT team on projects Free meal Food allowance Annual bonus Performance bonus Onsite creche facility Flexi working Marriage & childbirth gifts Special parking for expecting mothers Accessible workspace Assistive technologies

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3.0 - 7.0 years

4 - 7 Lacs

Pune, Bengaluru

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Qualification BE/BTech in Mechanical Engineering or equivalent Role/Responsibilities Technical Support on Teamcenter Application, Licensing, Installation and Administration Provide technical support: Provide comprehensive technical pre-sales & post-sales support on Siemens products portfolio to customers and prospects across India with good expertise on Teamcenter. o Resolve user issues, product usage queries, etc. o Determine source of the problem (Product based, installation, Access, Data specific) and suggest/perform bypass methodologies wherever applicable. o Manage and review all technical activities of strategic and assigned accounts. o End-to-End ownership of tech support requests from opening until closure, ensuring customer satisfaction via visit, phone and e-mail. o Deliver answers/solutions to the customers in a timely manner. o Planning/delivering trainings, technical workshops and enablement sessions for customers and internal teams. o Deliver solution presentations to prospects, at both the end user and senior management level. o Present solutions in live demos during tradeshows and seminars. o Organize and manage technical-sales workshops/webinars. o Coordinate technical support activities with extended team to increase technical services quality and improve customer satisfaction. Troubleshoot and resolve: Diagnose and troubleshoot technical problems in Teamcenter and NX software, such as installation issues, system errors, and workflow problems etc. License support: Manage and troubleshoot licensing issues for Siemens software products and support license installations, license key renewals, etc. Collaborate with clients and SIEMENS: Work closely with customers to understand their workflows and configurations, assisting them with best practices, closely working with SIEMENS team on fixing reported issues/bugs. Installation & configuration: Support in the software installation, implementation, configuration, and upgrade. Issue tracking and reporting: Document, track, and manage support requests ensuring timely resolution and client satisfaction. Manage prompt communication with customer. Technical Documentation: Create technical documentation and knowledge base articles for users. Stay updated: Maintain knowledge of the latest versions, patches, and updates in Siemens NX and Teamcenter Communication: Excellent communication skills (both oral and written), with the ability to convey technical concepts effectively. Classification: Confidential Required skills: Hands-on experience with commonly used modules of Siemens Teamcenter and good understanding of integrated NX environment. Teamcenter Software installation, license installation/configuration, customize environment setup, troubleshooting etc. Teamcenter database, web server installation and management User, roles, license management in Teamcenter Understanding of Teamcenter capabilities, including data management, BOM, and workflows etc. Good knowledge in PLM process, various TC modules Understanding of Siemens software product licenses and license administration. Ability to troubleshoot various applications and system administration related issues Exposure and knowledge of Siemens NX for CAD, CAM, and CAE modules. Strong customer service orientation and attention to detail. Should be able to resolve issues and day to day delivery timeline by self. Effectively communicate with customer and understanding requirement. Interaction with customer for technical discussions and suggesting value additions. Coordinating with Siemens team for Customer Service Request (bugs)

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1.0 - 3.0 years

3 Lacs

Aurangabad

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1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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4.0 - 7.0 years

9 - 10 Lacs

Noida

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Infinite Computer Solutions India Pvt. Ltd. is looking for Senior Software Test Engineer to join our dynamic team and embark on a rewarding career journey Excellent software troubleshooting skills Ability to design and write complex software testing procedures Presenting test reports to management and suggesting software fixes Finalizing and documenting testing procedures You will be responsible for evaluating software functions and designing test protocols to ensure that products work as intended

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2.0 - 5.0 years

4 - 8 Lacs

Kolkata

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Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

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4.0 - 8.0 years

7 - 11 Lacs

Chennai

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Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication

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5.0 - 8.0 years

9 - 13 Lacs

Kolkata

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgemini’s activity. Is able to manage difficult and complex situations calmly and professionally. Considers ‘the bigger picture’ when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

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5.0 - 8.0 years

9 - 13 Lacs

Pune

Work from Office

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgemini’s activity. Is able to manage difficult and complex situations calmly and professionally. Considers ‘the bigger picture’ when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

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