Senior Help Desk Executive E-CONNECT SOLUTIONS PRIVATE LIMITED

2.0 - 7.0 years

0 - 0 Lacs

chandigarh

On-site

Pen Picture of Candidate The Helpdesk Executive is responsible for providing uninterrupted technical & operational assistance, responsible for L1 & L2 Support, incident resolution, user guidance & escalation management. Job Profile Location : Chandigarh Qualification : BE/B. Tech /BCA/B.Sc. (IT/Computer Science/Electronics)/MCA Min. Experience (in Yrs) : 2 Role & Responsibility 1. Provide first-line support for user-reported issues, including login problems, software errors, and connectivity issues. 2. Facilitate collaboration and communication among cross-functional teams to address and resolve IT-related concerns. 3. Identify and escalate technical issues that require attention from higher...

Posted 6 hours ago

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