Software Engineering Specialist(Splunk Specialist)

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit

At Amdocs, our mission is to empower our employees to Live Amazing, Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

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In one sentence

Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.

What will your job look like

• Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable.
• Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
• Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
• Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
• Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners

All you need is...

1. 1. Manage and maintain Splunk infrastructure, including installation, configuration, and ongoing support.
   2. Perform upgrades, patches, and troubleshooting of Splunk components.
   3. Implement and enforce best practices for Splunk security, access controls, and data retention policies.
   4. Monitor system performance and ensure optimal resource utilization.
   5. Develop custom Splunk applications, dashboards, and reports to address specific business requirements.
   6. Create and maintain Splunk searches, alerts, and saved reports to facilitate proactive monitoring and issue resolution.
   7. Collaborate with cross-functional teams to gather requirements and translate them into Splunk solutions.
   8. Splunk ITSI service configuration, correlation, optimization, and service Analyzer
   9. Integrate Splunk with other systems and tools to enhance overall system functionality.
   10. Collaborate with IT teams to ensure seamless integration with existing infrastructure and applications.
   11. Develop and maintain Splunk connectors for various data sources.
   12. Implement automation scripts and workflows to streamline routine Splunk administrative tasks.
   13. Identify opportunities for process automation and efficiency improvements.
   14. Provide training to end-users and IT staff on best practices for using Splunk.
   15. Maintain detailed documentation of Splunk configurations, customizations, and troubleshooting procedures.

Why you will love this job:

• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• We provide stellar benefits from health to dental to paid time off and parental leave!