Software Engineer - Retail

Software Engineer - Retail

General Purpose

We are looking to hire a developer to work on our retail platform, with excellent technical and communication skills, to effectively collaborate with digital, IT, and business stakeholders to understand their needs and develop functionality and enhancements. This role you will own and support existing customizations as well as scope, design, and develop new features and functionality in our retail systems environment. The primary focus for this role would be systems such as Order Management (OMS) and Warehouse Management (WMS) and associated integrations. Software Engineer - Retail will also field and resolve usage issues and perform other duties as assigned that are in line with the role's responsibilities and are required for the business.

This role transcends organizational and geographical boundaries as it aims at supporting and enabling the various divisions of the MillerKnoll business across the globe. The ideal candidate should understand the software development lifecycle and use agile methodology to design, develop, test and implement solutions that deliver on end-user needs.

Responsibilities

• Assist with security audit tasks by providing reporting and necessary data.
• Be a part of a team that is developing and integrating these digital-first solutions to meet our growing customer demand.
• Design and build workflows within the applications to enhance the customer experience.
• Maintain documentation for customizations, processes, and troubleshooting steps.
• Participate in all aspects of the software development lifecycle (code reviews, sprints, scrum meetings) as well as cross-training with other members of the development team.
• Participate in the verification and testing of system build deployments.
  Partner with product managers, business analysts, and business experts to review bugs/issues, advise on capabilities native to the platform, and design solutions for non-standard requirements.
• Perform technical analysis, design, configuration, scripting, development, and implementation of system customizations and functionality within the OMS, WMS, and other related applications.
• Review escalated system issues/bugs from the Helpdesk team to determine if technical changes are required and create and propose well-considered solutions.
• Systems administration, including user setup and light configuration.
• Remain current with the latest technologies and best practices.

• Requirements

• A graduate/postgraduate in computer science/engineering or equivalent industry experience
• 5-7 years of experience in a dynamic retail environment and/or working with financial teams with 3-5 years of development/customization of systems such as Warehouse Management (WMS), Order Management (OMS), and associated Integrations.
• Strong knowledge of the Manhattan application components
• Ability to write and maintain SQL queries and PL/SQL procedures.
• Strong knowledge of the Manhattan Data Structures and configuration of the application itself.
• Experience in end-to-end implementation and go-live processes for the MAO suite.
• Experience working in a SOX and PCI compliant organization and being comfortable with SOX compliance requirements and source control methodologies is a plus.
• Strong analysis skills and ability to translate business needs into technical solutions.
• In-depth experience building and coding solutions around order allocation, invoicing, inventory movement, warehouse receiving, warehouse transfers, store receiving, and transfers.
• Strong history of developing and consuming interfaces around retail concepts like transactions, customer data, inventory management, and omnicommerce.
• Experience with developing integrations, API endpoint management, and programming against protocols/frameworks such as REST, OpenAPI, and gRPC.
• Experience developing and designing integrations into third-party services such as payment gateways, tax services, and gift card providers.
• Experienced with payment integrations and the use of tokens across applications.
• Familiarity with a Windows environment, HTML, JavaScript, XML, JSON, Version control experience preferred SOAP, REST/OData, and SQL proficiency.
• Familiarity with API management and tools/frameworks such as Boomi, Mulesoft, AWS API Gateway, and other iPaaS solutions is a plus.
• Understanding of financial and accounting practices preferred.
• Experience working on an Agile development team, preferably using SCRUM.
• Active participation through all phases of the development lifecycle.
• Excellent written and verbal communication and collaboration skills.
• Self-driven, motivated, and result-oriented.
• Strong organizational skills to deal with a varied workload and be responsive to the needs of the business Understands the necessity of and contributes to efficient coding standards Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
• Ability to effectively use office automation, communication, software, and tools currently used in the HMI office environment
• Must be able to perform all essential functions of the position with or without supervision.
• This role will work in the shift timings of 12:00 P.M. to 9:00 P.M. or 2:00 P.M. to 11:00 P.M.
• The employees could be requested to work in a different shift on rare occasions to support the business during a critical issue or for any releases/migrations that may be scheduled.
  

Reporting structure

Herman Miller is an equal opportunity employer.