Software Engineer - DevEx DevOps

You will be joining the ISG TechOps team as a Software Engineer-DevEx DevOps-Escalation Engineer in Bangalore, India. Your main focus will be enhancing developer workflows and improving the overall developer experience at scale within the established Scrum framework. **Key Responsibilities:** - Serve as the key escalation resource for technical issues impacting developer workflows, pipelines, and automation frameworks. - Troubleshoot, debug, and resolve critical incidents impacting software delivery and developer tooling. - Develop, maintain, and enhance automation scripts and tools to optimize build, test, and deployment processes. - Collaborate with cross-functional teams including developers, SREs, and platform engineers to promote best practices and reliability. - Document escalation procedures, automation workflows, and troubleshooting guides for knowledge sharing. **Qualification Required:** - 3+ years of experience in escalation support, DevOps, or automation engineering focused on developer experience. - Proficient scripting and programming skills in Python, Bash, Groovy, or similar. - Hands-on experience with CI/CD tools (Jenkins, Github actions, Artifactory), source control systems (Git). - Knowledge of Docker containerization and Kubernetes orchestration, including pod and cluster management. - Skilled in root cause analysis, technical escalation management, and effective communication. **Additional Company Details:** Dell Technologies believes in the power of each individual to make an impact and values its team members above all else. If you are seeking an opportunity to grow your career with cutting-edge technology and innovative minds, Dell Technologies is the place for you. Join the Dell family to be a part of transforming how individuals and organizations work, live, and play, creating a future that works for everyone. Dell Technologies is an equal opportunity employer committed to providing a work environment free of discrimination and harassment. *Application closing date: 31 Oct 2025*,