Posted:2 weeks ago|
Platform:
On-site
Full Time
Do you want to revolutionize how millions of Amazonians worldwide receive HR support Are you passionate about building intelligent, AI-powered solutions that transform employee experiences Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale If so, we invite you to join the Employee Services Technology team within Amazon's People eXperience & Technology (PXT) organization.
In this role you will:1. Lead the architectural design and development of critical platform features, ensuring solutions are highly scalable, maintainable, and align with AWS best practices2. Drive technical excellence through mentorship of junior engineers and establishment of coding standards, design patterns, and engineering best practices3. Architect and implement AI powered solutions leveraging AWS services to enable predictive support capabilities and automated workflow orchestration4. Design and build robust integration patterns between multiple HR systems while ensuring data security and compliance5. Partner with product and business stakeholders to translate complex requirements into elegant technical solutions6. Lead cross-team technical initiatives and drive consensus on architectural decisions7. Champion operational excellence through monitoring, alerting, and continuous improvement of system reliabilityOur mission is to transform how HR support works at Amazon by:1. Delivering swift, accurate, and personalized support through an AI-enhanced unified platform2. Building intelligent systems that anticipate employee needs and proactively surface solutions3. Creating seamless experiences that connect service teams across Amazon's HR support ecosystem4. Developing scalable solutions that optimize workforce management and operational efficiencyKey job responsibilitiesYou will also partner with SDE-IIIs and Principal Engineers in the organization to drive execution of our 3-year architecture plans (3YAP) for the technology as well as drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. You will be a mentor for SDE-Is in the team, coaching your peers on engineering excellence and leadership principles and partner with SDMs and PMs to deliver team level goals. Lastly, you will also get an opportunity to be mentored by other Sr. engineers in the team and learn from Principal Engineers while working on the goals.A day in the life- Write maintainable, well-structured, and testable code to advance your in-flight project and submit a code review to the team - Design a system to solve an Amazon scale problem and present a design document to the team to build consensus on your recommended approach - Attend a team-level operations review meeting to understand system health and identify actions we need to take to keep the system available for our clients- Meet with a customer to understand the problems they are facing, brainstorm solutions, and discuss with your management to affect team priorities- Review a teammate's code change and raise the bar on team code quality by providing insightful comments- Research new technologies that could help simplify your team's system and draft a message to the team with your findings- Root cause and resolve a trouble ticket filed by a customer of your system- Attend a one to one meeting with your manager to receive support on your work and discuss career developmentAbout the teamWe are part of Amazon's People eXperience & Technology (PXT) organization, focused on building and evolving the Unified Service Console (USC) - a transformative platform that revolutionizes how HR support is delivered to Amazonians worldwide. Our team is at the forefront of developing solutions that combine AI-powered employee relationship management with streamlined workflows.Our mission is to empower People Services teams to provide swift, accurate, and personalized support while reducing manual effort and improving operational efficiency. We're currently engaged in exciting initiatives including implementing Gen AI solutions, and building innovative features to enhance the employee support experience.
- 1+ years of non-internship professional software development experience
- Experience programming with at least one software programming language
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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