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4 - 9 years
12 - 15 Lacs
Mumbai
Work from Office
Description This role is for one of Weekday's clients Min Experience: 4 years Location: Mumbai JobType: full-time Requirements About the role LogiNext is looking for a Product Delivery Manager to join its growing implementation and delivery team. As we experience exponential growth, we are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of LogiNext to C-level executives and senior leaders of our enterprise clients. You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs. Responsibilities: Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation Prepare detailed project plans that blend client requirements well with the companys visions and co-ordinate across various teams to establish smooth execution during all phases of project Adhere to the standards of scope, timeline and budget throughout the entire execution of project lifecycle and ensure success of the project Work closely with development team to explain the requirements and constantly monitor the progress Be hands-on, adopt practical approach to software and technology Suggest improvements in systems & processes and assist technical team with issues needing technical expertise Create technical content such as blogs, technical specification documents and system integration requirements documents Requirements: Bachelor’s Degree in Computer Science, Information Technology or related field Minimum 4 years of experience in project and delivery management for Enterprise SaaS companies Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership Strong working knowledge of Microsoft Office Excellent written and oral communication skills, judgement and decision- making skills, and the ability to work under continual deadline pressure Willingness to travel occasionally within India and internationally
Posted 1 month ago
5 - 8 years
8 - 10 Lacs
Hyderabad
Hybrid
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and or Collaboration and may also contribute to support on project work as and when required. What you'll be doing SCCM Administrator NTT Data is looking to fill the role of SCCM administrator, on contract basis. Please review the list of responsibilities and qualifications listed below for this role. Responsibilities Create complex and dynamic collections, advertisements, queries, reports, other technical documents as required and manage local and remote site boundaries, site systems, site roles, inter-site dependencies and communication Ensure timely deployment of software updates, critical patches, and out-of-band releases Maintain and update current OSD images and documentation for both servers and workstations Provide support and in-depth troubleshooting to any and all issues related to the SCCM infrastructure or functionality Create custom OSD Task Sequences utilizing Microsoft scripting technologies and components such as PowerShell, VBScript, WMI, .NET and XML, that will aid in deployment of software, packages, and configurations of operating systems, packaged software, and in-house applications Create, update and maintain standard operating procedure and knowledge base documentation for software deployment, imaging and patching in our ITSM tool Accountable for continuously evolving, and innovating the end-user computing environment while aligning with business strategies Deployment of operating system images, security patches, applications and settings Monitoring and reporting on key metrics Provide technical guidance to SCCM team and customer Leads and plans upgrades, changes, or implementations for System Center Configuration Manager Components while following established change control procedures Responsible for coordinating and implementing Configuration management for the project and/or organization maintaining the resulting product throughout its lifecycle Through understanding of enterprise data center technologies such as networking, data security, Transmission Control Protocol/Internet Protocol (TCP/IP), SAN and physical datacenter best practices sufficient to resolve hardware/software interface and interoperability problems, and administer and support technical operating system and enterprise data Perform general system administration duties in a Windows Active Directory environment Lead and drive definition, implementation and enforcement of systems administration operational processes, procedures, policies and associated documentation Research, identify, and drive the implementation of innovative approaches to system administration tasks with a focus on automation, error reduction and service improvement Managing the Windows client image, application packaging and scripting, and related project work Monthly deployment of security patches to Windows Servers Communicate with a wide variety of users from executives to individual users Assist in the creation\updating of SCCM documentation Create custom test environments to provide proof of concept before implementing into production Develop implementation strategies and deployment schedules in concert with those impacted and competently work multiple projects simultaneously Validate deployment plans for compliance with existing performance limitations of the enterprise server's software Provide monthly reporting of patching activity Maintain the health of the SCCM environment including clients, servers and distribution points Qualifications for SCCM administrator Bachelor's degree with 5-8 years of overall related Systems Administration experience 5-8 years experience with SCCM, patch management, software deployment 5-8 years in an Operations Support role for an Enterprise larger than 1500 desktops, 300 servers In depth experience with scripting to include, but not limited to, Windows PowerShell Knowledge of Packaging and Sequencing Practical, hands-on experience and demonstrable technical competence with administrative and operational tools Knowledge of server and client application administration Experience with other MS System Centre applications desirable Windows system internals, network design principles, and routing knowledge Highly motivated and have the ability to work in a highly demanding, challenging and fast-moving work environment Ability to work well under pressure and with an eye for detail Ability to work to tight deadlines and manage your own time Document issues and resolutions using the current Ticket Management system Education and Certifications Education: Bachelors degree in a related field Certifications: Anyone of MCSE, IAT, SCCM, MCSA, II, ITIL, MCITP, SSCP, GSEC, MCTS Desired Skills Key Skills: Active Directory Configuration DNS Group Policy Management Software distribution TCP/IP Windows registry Administration of computer Active Directory Desktop virtualization and thin client technologies Interaction of drivers within the OS Packaging and deployment Reporting and troubleshooting
Posted 2 months ago
5 - 10 years
5 - 10 Lacs
Kolkata
Work from Office
Job Objective: Subject Matter Expert (SME) should have deep knowledge in HR Software domain and will contribute to HR technology, software deployment, and consulting, ensuring smooth delivery & expert to manage client relationships and oversee service delivery for HR software implementations. Job description: 1. Client Engagement & Consulting: Act as the primary HR technology consultant for clients, understanding their business needs and recommending suitable HR software solutions. Manage client expectations, ensuring high satisfaction and successful product adoption. Conduct product demonstrations, requirement gathering, and solution mapping. 2. HR Software Implementation & Support: Oversee end-to-end deployment of HR software solutions (e.g., HRMS, ATS, Payroll, Performance Management, LMS). Ensure seamless integration of HR software with existing client systems. Troubleshoot software issues, collaborate with technical teams, and provide expert guidance for issue resolution. 3. Service Delivery & Process Optimization: Drive successful project execution, ensuring timely delivery of HR software services. Monitor service-level agreements (SLAs) and key performance indicators (KPIs) for service quality. Work with internal teams to improve system efficiency, automation, and usability. Provide post-implementation support, assisting clients in optimizing software usage. Develop documentation, FAQs, and best practice guidelines for software solutions. Stay updated with emerging HR technology trends and best practices. Required Qualifications: Educational Background: MBA/PGDM in HR, IT, or equivalent qualification. Required Skills: Strong understanding of HRMS, ATS, Payroll, Employee Engagement, Learning Management Systems (LMS), CRM and workforce analytics tools. Proven experience handling enterprise clients and managing HR software deployment projects. Communication & Problem-Solving: Strong analytical, troubleshooting, and stakeholder management skills. Technical Skills: Familiarity with HR SaaS platforms, API integrations, cloud-based HR solutions, and HR analytics tools. Strong Administrative Skills. Ability to work collaboratively across teams and with clients. Flexible in travelling for client visit Interested & Eligible candidates please share their profiles in - piyali.basu@mendine.com
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Troubleshoot and resolve technical issues related to critical business systems. Collaborate with cross-functional teams to identify and solve issues within multiple components of the applications. Ensure the smooth functioning of the applications. Contribute to team decisions and provide guidance to junior professionals. Professional & Technical Skills: Must To Have Skills:Proficiency in Electronic Medical Records (EMR). Strong understanding of software troubleshooting and problem-solving techniques. Experience in diagnosing and resolving technical issues within critical business systems. Knowledge of application support methodologies and best practices. Familiarity with database management systems and SQL queries. Good To Have Skills:Experience with healthcare industry software. Recommendation:Familiarity with ITIL framework and incident management processes. Ivalua Additional Information: The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR). Minimum 6 years experience in web-based software development and software deployment processes Functional knowledge of SRM, Supply Chain, and/or Procurement combined with excellent Project Management skills Experience working on SQL and other databases, including software configuration. Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Noida
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Troubleshoot and resolve technical issues related to critical business systems. Collaborate with cross-functional teams to identify and solve issues within multiple components of the applications. Ensure the smooth functioning of the applications. Contribute to team decisions and provide guidance to junior professionals. Professional & Technical Skills: Must To Have Skills:Proficiency in Electronic Medical Records (EMR). Strong understanding of software troubleshooting and problem-solving techniques. Experience in diagnosing and resolving technical issues within critical business systems. Knowledge of application support methodologies and best practices. Familiarity with database management systems and SQL queries. Good To Have Skills:Experience with healthcare industry software. Recommendation:Familiarity with ITIL framework and incident management processes. Ivalua Additional Information: The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR). Minimum 6 years experience in web-based software development and software deployment processes Functional knowledge of SRM, Supply Chain, and/or Procurement combined with excellent Project Management skills Experience working on SQL and other databases, including software configuration. Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
3 - 6 years
4 - 8 Lacs
Uttar Pradesh
Work from Office
TitleSystems Administrator Windows and VMware About The Role We are seeking a skilled Systems Administrator with expertise in PowerShell scripting, Windows Server administration, and VMware virtualization technologies. The ideal candidate will play a crucial role in maintaining and optimizing our organization's Windows based infrastructure and VMware environment. ResponsibilitiesDevelop and maintain PowerShell scripts for automation of routine tasks. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. Demonstrated experience in PowerShell scripting for system automation. Develop and maintain PowerShell scripts for automating the application packaging and deployment processes. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proven experience in application packaging and deployment, with a focus on PowerShell scripting. Implement scripting solutions to streamline repetitive tasks and improve efficiency. Manage and maintain VMware vSphere infrastructure. Create, configure, and optimize virtual machines in VMware environments. Strong understanding of Windows operating systems and software deployment methodologies. Package, test, and deploy software applications for Windows operating systems using PowerShell scripting. Proactively identify and address potential system bottlenecks. Install, configure, and maintain Windows Server operating systems. Troubleshoot and resolve issues related to Windows Server environments. Proficient in PowerShell scripting for automation and task execution. Collaborate with application owners, IT support teams, and other stakeholders to gather requirements and address concerns. Provide technical support and guidance to end users and IT teams during the deployment process Strong understanding of Windows Server operating systems. In depth knowledge of VMware vSphere and virtualization concepts. Familiarity with networking, storage, and security principles in Windows environments. Hands on experience with VMware vSphere and virtualization technologies. Implement scripting solutions to enhance system monitoring, logging, and reporting. Streamline system administration processes through efficient scripting practices. VMware VirtualizationWindows Server AdministrationInstall, configure, and maintain Windows Server operating systems. Perform regular system updates, patches, and ensure system security. Troubleshoot and resolve issues related to Windows Server environments. Implement monitoring solutions for Windows servers and VMware infrastructure. Analyze system performance and implement optimizations for resource utilization. Proactively identify and address potential system bottlenecks. DocumentationMaintain up to date documentation for system configurations, procedures, and troubleshooting guides. Collaborate with the team to create and update knowledge base articles. EducationBachelor's degree in Computer Science, Information Technology, or related field. Skills: CertificationsRelevant certifications such as Microsoft CertifiedWindows Server, VMware Certified Professional (VCP), or equivalent certifications are a plus. CommunicationExcellent communication and collaboration skills. Ability to work effectively in a team oriented environment. .
Posted 2 months ago
3 - 8 years
3 - 7 Lacs
Ahmedabad
Work from Office
Qualifications: Bachelor of Computer Engineering , Diploma in Computer Engineering , or Master of Computer Application (MCA) . Key Responsibilities: First-Level Support (Helpdesk): Provide first-level technical support to end-users via phone, email, chat, and ticketing systems. Handle common issues like account locks, password expirations, and user setup across cloud services. Software Packaging & Deployment: Automate and package software installations using silent mode deployment techniques to ensure consistent software rollout across the organization. Operating System Management: Maintain and troubleshoot client operating systems, particularly in Windows environments. Virtualization Management: Support virtualized environments (mainly Hyper-V), ensuring optimal system performance and resource management. Issue Diagnosis & Resolution: Efficiently diagnose and resolve hardware, software, and network issues to minimize downtime. Documentation: Document all support tickets, troubleshooting steps, and resolutions. Maintain FAQs and self-help resources for common issues. Collaboration: Work with second-level support teams and escalate complex issues when necessary. Proactive Problem Solving: Identify recurring technical issues and address them to prevent future disruptions. Required Skills & Qualifications: IT Degree or Certification : Degree or equivalent experience in IT-related fields. Technical Expertise : Knowledge of current client operating systems (especially Windows) and experience with software packaging, silent mode installations, and virtualization technologies like Hyper-V. Troubleshooting Skills : Strong ability to resolve hardware, software, and network-related issues. Communication Skills : Excellent communication skills, with the ability to explain technical concepts to non-technical users. Customer Service Orientation : Strong customer service focus and a collaborative, team-oriented approach. Attention to Detail : High attention to detail in both documentation and problem-solving. Language Skills : Proficiency in German is preferred, as the role involves supporting the German-speaking region.
Posted 2 months ago
2 - 5 years
3 - 6 Lacs
Mumbai
Work from Office
Alpha Plus Technologies is seeking an Assistant Manager Software (Application) Support to become a key member of our Client Support and Monitoring team What Will You Do SUPPORT DESK SUPERVISION Ensure adherence to response and resolution TATs by self and team Ensure adherence to the defined process for issue recording, replication, rectification and resolution Intervene for issues with due and expired SLA deadlines to ensure speedy closure Escalate issues, situations, blockages internally and externally to ensure quick resolution of open tickets Ensure that due follow-up is done by the team and self to get closure on the ticket resolutions from the client Ensure that only active tickets are open in the ticket reporting tool at all times Ensure that all closed tickets have a valid documented RCA which is also shared with the client Closely liaise with PRD, RES, TECH, QA, CIG and AML Teams to provide clarity on prioritization of actionable / bugs Ensure timely completion of non-troubleshooting actionable such as health checks, system audits, migration etc and maintaining a tracker of Non-Troubleshooting Services by self and team Ensure that the necessary checks are being done by the support desk executive ensuring that the release provides the desired fix and maintains a stable flow for the client Ensure that a clear line of communication is developed with the client by all Support Dek members to avoid misinterpretations, presumptions and possible escalations RELEASE MANAGER Accept / Reject incoming releases being received from the TECH Team by ensuring that the accompanying documentation, scripts, DB, etc as required / specified are in place Ensure that the release notes are properly updated across the incoming releases Ensure that GSRs are accompanied by the respective documentation as specified in the GSR Certificate Create and maintain an Application Build Tracker (in Excel or via a tool) with a trail of release accept/ reject status from various stakeholders CLIENT DELIGHT RESPONSIBILITIES Develop and cultivate a client-first culture, to ensure that all team members put their efforts in ensuring customer satisfaction and timely project completion Prepare and execute a monthly plan of calls to clients whose issues were raised/escalated and closed in the previous month to understand the working of the system currently and if any other issues persist which are hampering the usage Stand-in as the L2 level escalation and provide the required assurance to the client and required assistance to the Application Support Executive to ensure a speedy closure of the ticket Oversee the Customer Complaints Register and ensure closure of all open complaints Oversee the Customer Commitment Register and ensure timely delivery of commitments Prepare requisite reports, dashboards and trends to be presented in the Customer Delight Task Force REPORTING Provide weekly support desk ticket dashboard and ticket trends to CAT-Manager and Department Head Ensure periodic (weekly) updating of the Customer Complaint Register by self and team Ensure periodic (weekly) updating of Application Version Tracker by self and team Ensure periodic (weekly) updating of Application Build Tracker by self and team Ensure periodic (weekly) updating of Non-Troubleshooting ServicesTracker by self and team Ensure preparation and dissemination of various reports required for Functional Progress Report (FPR) and Client Delight Task Force (CDTF) or any other dashboards required by The management of specific or generic cases Assist the CAT Manager in ensuring the updating of Objective Achievement, Risk Registers, Non-Conformity Register Explore the ticketing tool for new reports/dashboards and trends that can presented to the Management and can aid as input for process improvement LEADERSHIP AND MANAGEMENT Mentor the team on best practices to be followed to ensure minimal deviation to SLA TATs Ensure adherence to CAT-Monitoring SOP and processes by the entire team and self Closely liaise with CAT-Manager to suggest process improvements in client issue resolution Closely liaise with CAT-Manger to suggest new processes to be introduced for better control and supervision of team Stand-in as the support desk member in case of the absence of any team member to ensure availability of support desk at all times by delegating issues arising out of the desk to self or team Oversee day-to-day administration of the team relating to leave approvals, voucher approvals, timing flexi hours, and other central policies Ensure compliance to INFOSEC Policies and QMS Policies of the company by self and team Provide complete administrative support to the CAT-Manager in discharging his duties to meet organizational goals, and stand in for the CAT-Manager in his absence What You Should Have Sc Minimum 4 years of experience in Software deployment and/or Customer Support In-depth and experienced knowledge of various OS, SQL & Oracle databases and hardware is a pre-requisite Sound experience in People & Team Management Powerful command of English, especially written and oral communication A keen desire for enhanced interaction with internal teams Enthusiasm to travel across the country and passion to interact with clients for Client-side Relationship Management
Posted 3 months ago
6 - 9 years
8 - 11 Lacs
Bengaluru
Work from Office
About The Role : Experience in designing, implementing, and managing SCCM and Intune solutions. Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution Familiarity with configuration profile and working with preference files (.plist) Experience with Azure/AWS Network troubleshooting Background in server administration, networking, troubleshooting, scripting, automation Experience with Active Directory including user and group management, group policies Experience with desktop operating systems including Windows 10/11 and OS X Scripting via PowerShell, BASH, and others Excellent analytical, problem-solving, and communication skills. Primary skills SCCM Intune OSD Secondary skills Azure AWS Active Directory
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Noida
Work from Office
Job Function Join an outstanding team of Software Engineers working on Qualcomm Location Services Management, and Operations. Primary responsibilities • Continuous Server Software deployment on both hosted and cloud-based infrastructure (AWS) • Infra creation, automated deployments using IAC • Access and resource control management • Co-ordinates with other internal/external teams (QA, Dev, Systems, IT, AWS, Vendors, etc.) on service deployment/quality • Willing to work in shifts if required Secondary Responsibilities • Ensure 24x7 service availability and service quality • Triage issues in co-ordination with other teams • Improve service availability by adding alerts, monitors and response plans • Perform ad-hoc reporting • Liaise with vendors and customers on service quality • Provide periodic updates on Service cost and quality • Work closely with Engineering and Management teams . Skills • Strong knowledge of AWS Services Infrastructure (VPC, IAM, EC2, CloudFront, S3, ElastiCache, LB, Lambda, RDS, SQS, etc.) • Strong scripting and automation skills (Python/Shell) • Experience in containerization and orchestration tools such as Kubernetes, Docker • Proficient with IAC such as Terraform, Pulumi • Experience using monitoring tools such as Splunk, Datadog, Grafana, Tableau, AWS CloudWatch, Zabbix • Used continuous integration tools such as Jenkins, Maven • Experience with using MySQL DB, Athena, RDS, Aurora as data sources and writing moderately complex MySQL and Hive Queries • Experience with IT operations (Hosted and AWS Cloud based) Experience Level - 2-4 years DevOps, AWS, Scripting Educational Qualifications Required : Bachelor's, Degree in Engineering.
Posted 3 months ago
5 - 7 years
3 - 7 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service and support for the application packaging process. Roles & Responsibilities: Lead the application packaging process, ensuring that all software is properly prepared for deployment. Collaborate with cross-functional teams to identify and solve issues within critical business systems. Provide dynamic service and support for the application packaging process, ensuring that all software is properly prepared for deployment. Stay updated with the latest advancements in application packaging and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in application packaging. Good To Have Skills:Experience with cloud technologies. Strong understanding of software deployment processes. Experience with troubleshooting and problem-solving. Solid grasp of scripting languages such as PowerShell or Bash. Additional Information: The candidate should have a minimum of 5 years of experience in application packaging. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Hyderabad office.
Posted 3 months ago
1 - 6 years
0 - 3 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Please find the JD below: Job Title: Implementation Specialist Location: Gurgaon Department: Implementation Department Reports to: Implementation Manager Employment Type: Full-Time Job Summary: We are seeking an Implementation Specialist to join our Implementation Department. The ideal candidate will be responsible for deploying software solutions, ensuring they meet client requirements, and providing training and support during the adoption phase. You will work closely with clients, project managers, and software developers to deliver a seamless implementation experience. Key Responsibilities: Project Coordination: Collaborate with project managers to outline project timelines, deliverables, and resource allocation for software implementation. Client Engagement: Act as the primary point of contact for clients during the software implementation process, maintaining clear communication and managing expectations. Software Deployment: Manage and execute the software installation process, ensuring configurations are tailored to meet client specifications. Training & Support: Provide hands-on training to client teams, addressing any questions or issues during the transition period. Develop user manuals and training materials. Testing & Quality Assurance: Conduct thorough testing and quality checks of the software to ensure all features function as expected before the go-live date. Documentation: Maintain comprehensive documentation of the implementation process, including meeting notes, project updates, and client feedback. Problem Solving: Identify potential challenges during implementation and develop strategies to mitigate risks and resolve issues effectively. Continuous Improvement: Gather feedback from clients post-implementation and collaborate with the development team to enhance the product based on user experiences. Qualifications: Education: Bachelors degree, Preferably in Computer Science, Information Technology, Business Administration, or a related field or else Graduation and above. Experience: 1+ years of experience in software implementation or a related role. Experience in project management is a plus. Technical Skills: Proficiency in software deployment. Communication: Strong verbal and written communication skills, with the ability to convey technical information to non-technical audiences. Analytical Skills: Excellent problem-solving abilities and attention to detail. Teamwork: Ability to work collaboratively in a team environment and manage client relationships effectively. PLEASE SHARE ME YOUR UPDATED RESUME ON - neesha.shetty@efleetsystems.com High Preference for IMMEDIATE JOINER
Posted 3 months ago
8 - 13 years
10 - 20 Lacs
Bengaluru
Work from Office
Position: Manager - Product Deployment Experience: 8-12 years Qualification: BE/MCA with experience Location: Bangalore Company Profile: - AllGoVision Technologies is a company focused on developing state of the art technology products in video analytics leveraging the latest advancements in machine learning and artificial intelligence. Our software product is sold in 30+ countries through 100+ channel partners. We are the No 1 Video Analytics brand in India. Job Description: - Be responsible for deploying the AllGoVision product in the field and ensure that customer projects are completed on time with high quality Manage the deployment team to ensure successful delivery Engage with the customer to build a long-term relationship and support the sales team for repeat business Develop training materials and manage the training of distribution and system integration partners Work with the Product Development and QA / validation team to develop comprehensive UAT test cases for the product Understand the product features well enough to engage meaningfully with customers Should be willing to travel in India and abroad Experience & skill set: Experience in any one or all of Video Analytics/ video management products, Security Products, IT enterprise products Pre and post sales activities Good communication skills Managing and growing a team System architecture knowledge for enterprise software architecture. OS knowledge: Windows & Linux If you are interested, please do share your updated resume to hr@allgovision.com along with below details. Total Experience : Current CTC : Expected CTC : Noice Period : Current Location :
Posted 3 months ago
4 - 9 years
6 - 11 Lacs
Bengaluru
Work from Office
Overview This career opportunity within our career framework is at Consultant level and is for the Domain & Consulting business unit. The role as a Manhattan Active Warehouse Management Analyst will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally. As a Manhattan Active WMS Techno Functional Consultant, this position focuses on leading the functional and technical implementation of the Manhattan Active WMS. Responsibilities include leading the functional design, system configuration and working with customers to test and implement interfaces between Manhattan Active WMS and external systems. The WMS Techno Functional Consultant is also responsible for developing project documentation and supporting the testing of the application. Responsibilities Accomplishes business objectives by identifying and solving customer information and processing problems. Identifies project requirements by interviewing customers and stakeholders; analyzing operational processes and implementing technical solutions (Warehouse Management Systems, MHE/Automation, RF, Printing, and Shipping Solutions); determining project objectives; documenting results; preparing findings and follow-ups. Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications. Works directly with the customer project team during configuration, testing, training, and implementation. Works with customers to test and implement interfaces between Manhattan Associate products or external systems. Prepares reports by collecting, analyzing, and summarizing information. Maintains and shares professional and technical knowledge with clients and peers. Collaborate and produce deliverables and client collateral to include: Functional flow documents Process descriptions and diagrams High-level system context diagrams Configuration plans Conversion plans Training plans Cut-over plans Training Job Guides, QRGs, SOPs Skills and Qualifications Bachelors degree in Logistics/Supply Chain, Business Administration, Information Technology or a related field strongly preferred Strong experience with Manhattan Active software packages 3 years of experience deploying software 1 year of experience with database troubleshooting (SQL) Provides senior level design for client specific enhancements Proactively troubleshoots and resolves issues that arise during the implementation Minimum 4 years of experience in Business Process Definition, Support, and Design Functional Flows Process Descriptions Future State Models Root Cause Analysis Minimum 4 years of WMS utilization experience and integration with other process areas Tier 1 or Tier 2 WMS experience WMS application to and support of warehouse operations Printing solutions:documents and labels Past experience as a WMS SME with knowledge of Inbound Processing, Outbound Processing, Physical Inventory, RF Transactions, cycle counting, general warehousing, and MHE/Automation integration Set-up Configuration Day-to-day Support Strong experience working in warehouse and fulfillment operations with a keen sense of: Strong leadership skills with past experience in leading workstreams and teams in problem resolution, new development of processes, and implementation of WMS applications, modifications, or extensions. Strong experience in SCI and other BI/BA tools, reports, and dashboards Understanding of data and system integration tools, methods, and platforms Excellent verbal and written communication and presentation skills Tier 1 WMS experience:Manhattan Active WM Reporting packages/ Tools
Posted 3 months ago
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