153 Software Deployment Jobs - Page 2

As an IT Admin at Zenith Recruitment & Visa Services, you will be responsible for managing and administering IT systems and networks for our client in Saudi Arabia. Your role will involve providing technical support to end-users, installing, configuring, and maintaining operating systems and applications, as well as implementing and monitoring network security measures to protect sensitive data. You will collaborate with the client team to enhance system performance and efficiency, maintain up-to-date documentation of IT systems and configurations, and assist in the procurement and upgrade of IT equipment. Additionally, you will manage user accounts and permissions, conduct routine audits of IT systems for compliance and security purposes, and develop training materials and conduct training sessions for staff. To qualify for this position, you should have a Bachelor's degree in Information Technology or a related field, along with proven experience as an IT Administrator or in a similar role. Strong knowledge of networking protocols and hardware, experience with IT security and data protection, and familiarity with various operating systems and platforms are essential. Excellent problem-solving and troubleshooting skills, strong communication and interpersonal skills, and the ability to work independently and as part of a team are also required. Knowledge of cloud technologies, relevant certifications, and experience with IT project management are advantageous. Attention to detail, organizational skills, and a customer-oriented mindset are important for success in this role. If you are a dedicated IT professional looking to contribute to a dynamic team and help shape the tech future for our client in Saudi Arabia, we invite you to apply for this exciting opportunity. Join Zenith Recruitment & Visa Services and enjoy benefits such as accommodation, transportation, medical coverage, and other perks as per Saudi labor law.,

NK Securities Research is a leading financial firm that utilizes cutting-edge technology and sophisticated algorithms to trade the financial markets. Established in 2011, the company has accumulated valuable experience in High-Frequency Trading across various asset classes. The focus on innovation, entrepreneurship, and collaboration aims to cultivate a dynamic work environment mirroring a startup culture. As the DC Operations Manager at NK Securities Research, you play a pivotal role in the high-frequency trading operations by ensuring the optimal performance of production clusters. Your responsibilities include managing on-site operations, optimizing infrastructure, and fostering innovation in our state-of-the-art trading environments. Leading infrastructure projects, ensuring seamless scalability, and enhancing system efficiency are also part of your key tasks. Your main responsibilities involve managing the day-to-day operations in data centers, coordinating on-site tasks such as hardware installation, maintenance, and troubleshooting, and maintaining the smooth functioning of trading infrastructure to minimize downtime. You will also drive end-to-end infrastructure-related projects, lead initiatives to scale and upgrade infrastructure in alignment with business growth, and take charge of timelines, budgets, and cross-functional coordination. Moreover, overseeing hardware and software deployment, health monitoring and reporting, rack management and verification, inventory management, vendor management, cross-functional collaboration, process improvement and automation, and capacity planning are integral components of your role. To qualify for this position, you are required to hold a Bachelor's degree in Computer Science, Electrical Engineering, or a related field from a top-tier institution. Additionally, you should possess over 10 years of experience in managing large-scale data center or infrastructure operations, proven experience in leading cross-functional infrastructure projects, a strong understanding of server hardware, network equipment, and data center design principles, hands-on experience with automation tools, scripting, and monitoring systems, strong problem-solving skills, excellent communication and stakeholder management skills, a process-oriented mindset with a focus on automation, high accountability, and a willingness to work extended hours or weekends as needed, providing 24x7 on-call support in emergency situations. NK Securities Research offers a competitive salary package, opportunities for career growth and development, and a dynamic and collaborative work environment. Additionally, catered breakfast and lunch are provided for employees.,

Areas of Work: Leading the IAM and Devops team as a coach and leader, focus on software development, delivery with high quality while driving innovation, new ideas and enhancements. Develop and monitor necessary metrics to steer and course correct initiatives as needed. Objectives of the Job: Project & Program Management Coach your team and ensure successful delivery of software products/services within your portfolio Define and implement a future roadmap for your team's software products & services. Drive innovation projects and ensure value-add considering latest Cybersecurity trends and standards. Ensure a high level of motivation and satisfaction in your team by defining clear career paths as well as increasing the value of work while reducing repetitive tasks through automation, optimization. Focus on stakeholder management by aligning closely with the Global Cyber Security team and ensuring customer satisfaction with customers across the global. Financial management: manage product/service finances, accounting of revenues, expenses etc. Educational Qualifications Bachelors / Master's degree in Computer Science, Cyber Security (or equivalent) Security Certifications : CISSP, CSSLP, CEH Experience Range : 14+ years Specific Knowledge/Skills IT Project and Program Management Should have managed a large portfolio of software development projects/services across multiple security domains. A good record of accomplishment of grooming the topics as well as the people involved and showing a significant growth would be necessary. Minimum of 10 years of hands-on experience in secure software development with at least 3-5 years in a managerial role. Proven experience in Project/Program/delivery mgmt., stakeholder mgmt., supplier mgmt., Cost mgmt. and managing large teams (preferably 20+ employees) Expert level knowledge/skills on IAM, SAML, OIDC. Hands-on experience with programming languages and technologies: ReactJS, Java, Python, .NET, etc. Familiarity with Agile software development processes, DevSecOps, CI/CD pipelines, vulnerability assessment tools and general application security requirements is highly desirable. Should have worked with Agile Development teams with a good exposure to Scrum/Kanban/SAFe and DevOps methodologies. Should be familiar and have worked with software deployment on public, private and hybrid clouds, Kubernetes/containers etc. Proven excellence in stakeholder and customer/partner management. Proven experience in business acquisition and solutioning for new topics/setup. Experience in driving projects/topics using metrics/KPIs data driven decisions and steering. Financial acumen in managing product/service P/L and planning. German Language Skills will be an added Advantage.

Summary A Software Asset Management Specialist is responsible for managing the lifecycle of software assets within an organization using tools like ServiceNow SAM Pro. This role involves ensuring compliance with licensing agreements, optimizing software usage, and maintaining accurate records of software assets. The specialist collaborates with various departments, including IT, procurement, and finance, to align software asset management strategies with business objectives. Job Responsibilities Key Responsibilities: Maintain accurate software asset inventories using enterprise SAM tools (e.g., ServiceNow SAM Pro, Flexera, Snow). Manage the end-to-end software lifecycle: acquisition, deployment, maintenance, and retirement. Analyze software usage data to optimize licensing and reduce unused or underused software. Ensure ongoing compliance with vendor license agreements and industry regulations. Conduct internal software audits and support vendor or third-party audit requests. Interpret and apply complex licensing rules across various models (SaaS, subscription, perpetual, etc.). Collaborate with procurement to validate licensing requirements prior to software purchases. Maintain and reconcile entitlement records against deployments and usage data. Automate license harvesting and reclamation using SAM tool workflows. Monitor software renewal dates and proactively manage renewals to avoid penalties. Create and maintain license position reports (Effective License Positions ELPs) for key vendors. Develop optimization strategies to drive cost avoidance and value realization. Integrate SAM tools with ITSM and CMDB platforms to ensure real-time accuracy. Apply software normalization and categorization for consistent reporting. Mandatory Key Skills ServiceNow SAM Pro,Flexera,Snow,software lifecycle,software acquisition,software deployment,SaaS,SAM tools,license management,audit support,Software Asset Management

Reports to: Chief Operating Officer (COO/CRO) Key Responsibilities: Strategic Leadership Develop and execute a strategic sales plan that expands the companys customer base and drives revenue growth. Design and implement comprehensive marketing strategies to create awareness and drive inbound demand. Identify new market opportunities, partnerships, and customer segments. Align sales and marketing efforts with product development and company goals. Sales and Marketing Execution Lead and mentor the global sales team to achieve individual and team sales targets. Manage and optimize the sales funnel, from lead generation through to closing. Oversee branding, digital marketing, content marketing, and lead generation campaigns. Craft messaging and positioning strategies in collaboration with the product and delivery teams. Team Development Recruit, develop, and retain top sales and marketing talent across U.S. and India teams. Foster a high-performance, collaborative, and accountability-driven culture. Customer and Market Engagement Build strong relationships with key customers and partners. Represent the company at industry events, conferences, and client meetings. First Six Months - Priority Responsibilities: Build an effective organic inbound marketing strategy by assessing, utilizing, or replacing the current SEO and content creation teams. Evolve and optimize the company's website to drive increased organic traffic, improve lead generation, and enhance user experience. Evaluate and improve the effectiveness of the current sales team, introducing better processes, training, and performance management. Recruit and build a larger, more effective sales team based in the USA and/or India, focused on driving direct enterprise and mid-market sales. Build marketing collateral segmented by tech & domains Build case studies for the work done Landing pages for each tech/domain Presentations to customers, partners & prospects Marketing Announcements for new partnership, new tech (like Snowflake) Qualifications: Bachelors degree required; MBA or relevant Masters degree preferred. 15+ years of sales and marketing leadership experience, preferably in the software development or technology services industry. Proven success in building and scaling sales organizations across geographies, especially USA and India. Strong understanding of digital marketing, SEO, B2B SaaS/ Custom Software sales, and enterprise client management. Demonstrated ability to improve and grow sales teams and lead generation systems. Exceptional leadership, communication, and interpersonal skills. Data-driven decision-maker with a track record of meeting or exceeding revenue targets. Ability to travel domestically and internationally as needed. What We Offer: Competitive salary and performance-based bonuses Equity/stock option opportunities Health, dental, and vision benefits Generous PTO and flexible work arrangements A collaborative, entrepreneurial work environment Opportunity to make a global impact with a growing technology company Schedule: Day shift Morning shift Education: Bachelor's (Required) Experience: Sales and marketing: 10 years (Required) Software deployment: 10 years (Required) Digital marketing: 10 years (Required) SEO: 10 years (Required) Content marketing: 10 years (Required) Custom Software sales: 10 years (Required)

As a JAVA Developer with 3-5 years of experience, you will be responsible for utilizing your expertise in JavaScript, MySQL, and Database Architecture design. Your role will involve working with REST, SOAP, and Postman to enhance system functionalities. A2S certificate management will be a key aspect of your responsibilities. Your qualifications should include a B.E, B.Tech, M.E, M.Tech, or M.C.A degree. The position is based in Chennai. Additionally, you should possess good knowledge of software deployment, software versioning, and change control processes. If you are looking for a challenging opportunity to showcase your JAVA development skills and contribute to software projects, this role is ideal for you.,

The job involves providing ERP training to the team, preparing POC & SOP documents, coordinating with software company for requirements, changes, and updates, cross-checking updates, managing computer systems, networks, and security. You will also be responsible for coordinating with operations and other departments for ERP system resolutions, coordinating hardware and software deployments, protecting sensitive information and system-crucial data, managing applications and their security, providing software support via email and phone to staff and branches, and conducting software training for staff and branches. This is a full-time job with benefits including health insurance and provident fund. The schedule is during day shift with a yearly bonus. The preferred education is a Diploma and the required experience is 2 years of total work. The work location is in person.,

As a Release Coordinator at Zebra, you will be responsible for planning and controlling the deployments of new releases on various clients" environments. Your role will involve establishing and maintaining release management procedures to ensure successful deployments across product groups and all environments with the support of teams across different geographies. You will play a key role in preparing client-specific deployment artifacts, coordinating with IT for deployment, identifying issues in build tools, and providing feedback to the engineering team. Your responsibilities will include working with automation tools, writing basic DB queries, maintaining version control of artifacts, verifying artifacts for correctness, monitoring deployment calendars, and ensuring timely provision of deployment artifacts for every deployment. Additionally, you will be required to monitor new changes in each release and ensure compatibility of build tools and automation tools with each release. To qualify for this role, you should have a minimum of a Bachelors Degree or Associate Degree in an IT-related discipline, along with 2-3 years of work experience. Key skills and competencies essential for this position include a good understanding of version control systems, scripting languages, application architecture, databases, web servers, application servers, and IT infrastructure activities. You should also have knowledge of SDLC and expertise in Software Deployment/Release Management activities. Strong troubleshooting skills, excellent communication, documentation, and planning skills are also required for this role. To ensure authenticity, please note that Zebra's recruiters will only connect with you via @zebra.com email accounts. Applications should only be submitted through the official applicant tracking system, and personal identifying information will only be collected through that system. If you encounter any suspicious activity related to job postings or employment offers, please contact your local police department to report identity theft. Join us at Zebra to be part of a team that is shaping the future for our people, customers, and the world. Let's create tomorrow together.,

As a Technical Pre-Sales/Sales Engineering/Solutions Consultant at Whatfix, you will play a crucial role in establishing and maintaining a deep understanding of the Whatfix product portfolio and competitive landscape. You will be responsible for studying Whatfix deployments across various industries to derive industry best practices and use cases based on current deployments. Your self-driven interest in learning about customers" businesses and digital transformation trends will be key to presenting thought leadership on how Whatfix can address their pain points effectively. In this role, you will need to comprehend the enterprise software trends and technologies prevalent in the market and identify opportunities for a Digital Adoption Platform (DAP) like Whatfix. Collaborating with Account Executives, you will participate in discovery calls, prepare and deliver presentations, and conduct product demonstrations to prospects and customers. Additionally, you will manage and execute solution demonstrations, represent the product at field events, and evangelize Whatfix products to various stakeholders. Your responsibilities will also include responding to functional and technical aspects of RFIs/RFPs, conveying customer requirements to Product Management teams, and partnering with sales executives to drive strategic deals in complex sales cycles. Furthermore, you will need to effectively communicate and build confidence with customers across teams such as Engineering, Product, Marketing, and Sales. To be successful in this role, you should possess at least 8 years of experience in Technical Pre-Sales/Sales Engineering/Solutions Consulting. Your background should involve understanding deployments in industries like BFSI, Technology, Healthcare, Automotive, FMCG, and applications such as ERP, CRM, and HR systems. Consultative selling experience, excellent communication skills, self-motivation, and the ability to work well in a dynamic team environment are essential qualities for this position. As a part of the Whatfix team, you will have the opportunity to work in the APAC time zone. At Whatfix, we value collaboration, innovation, and human connection, believing that working together in the office fosters open communication, community building, and innovation. We also recognize the importance of work-life balance and offer flexibility with the option to work from home up to two days per month. Our Cultural Principles guide us in prioritizing values such as Customer First, Empathy, Transparency, Innovation, Trust, and Ownership in everything we do.,

As an Intern at KasperTech, your day-to-day responsibilities will include overseeing the end-to-end project lifecycle to ensure timelines and deliverables are met. You will be tasked with developing and maintaining project plans and schedules, monitoring and managing project risks to ensure timely resolution of issues. Additionally, you will coordinate and manage the development team to achieve project goals efficiently. Your role will involve facilitating regular stand-ups, sprint planning, and retrospective meetings to keep the project on track. Providing mentorship and guidance to team members will be essential in fostering a collaborative work environment. You will act as the primary point of contact for clients during project meetings, gathering client requirements, and sharing updates with them accordingly. Furthermore, you will oversee User Acceptance Testing (UAT) processes to ensure all deliverables meet quality standards. Conducting technical interviews to onboard top talent will be part of your responsibilities. When necessary, you will participate in coding to support the team and ensure that code quality and best practices are maintained across projects. Additionally, you will be responsible for deploying and maintaining software applications, ensuring seamless UAT processes. About the Company: Passion drives the essence of true entrepreneurship at KasperTech. Founded by a team of four engineers from IIIT Surat, KasperTech is an urban automation startup incubated at the Gujarat University Startup and Entrepreneurship Council (GUSEC). The company is dedicated to developing smart services for homes, offices, and automobiles, aiming to make automation technology accessible and economical for every business. With a vision to build a safer and more futuristic present, KasperTech focuses on integrating technology into daily lives through a range of products and services that enhance safety, efficiency, and connectivity. By seamlessly bringing together people, systems, and solutions, KasperTech aims to positively impact lives and create a more connected world.,

Description We are seeking a Customer Support Engineer to join our PPDC team in India. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our products. Responsibilities Provide technical support to customers via phone, email, and chat. Troubleshoot and resolve customer issues related to product functionality and performance. Document and track customer interactions and technical issues in the support ticketing system. Collaborate with engineering and product teams to escalate and resolve complex issues. Conduct training sessions for customers to enhance product usage and satisfaction. Develop and maintain knowledge base articles and support documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting methodologies. Proficiency in Linux/Unix operating systems and command line tools. Experience with networking concepts and protocols (TCP/IP, DNS, etc.). Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Familiarity with ticketing systems such as Zendesk, JIRA, or similar tools.

Installation, configuration, and troubleshooting of Konica Minolta production printers. Installation of new machines and providing demos to customers. Maintaining required site kits to decrease machine downtime. Providing Key Operator Training to users. Managing service deliverables to ensure maximum customer satisfaction. Ensuring maximum output in the most economical way and completing installations within the committed time frame. Driving service revenue growth through volume growth initiatives and inventory management. Preferably from a Production Printer background or related industry.

Installation, configuration, and troubleshooting of Konica Minolta production printers. Installation of new machines and providing demos to customers. Maintaining required site kits to decrease machine downtime. Providing Key Operator Training to users. Managing service deliverables to ensure maximum customer satisfaction. Ensuring maximum output in the most economical way and completing installations within the committed time frame. Driving service revenue growth through volume growth initiatives and inventory management. Preferably from a Production Printer background or related industry.

Description We are seeking a Customer Support Engineer to join our PPDC team in India. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our products. Responsibilities Provide technical support to customers via phone, email, and chat. Troubleshoot and resolve customer issues related to product functionality and performance. Document and track customer interactions and technical issues in the support ticketing system. Collaborate with engineering and product teams to escalate and resolve complex issues. Conduct training sessions for customers to enhance product usage and satisfaction. Develop and maintain knowledge base articles and support documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting methodologies. Proficiency in Linux/Unix operating systems and command line tools. Experience with networking concepts and protocols (TCP/IP, DNS, etc.). Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Familiarity with ticketing systems such as Zendesk, JIRA, or similar tools.

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Location - Delhi - Other

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Location - Noida

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Location - Bangalore

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Location - Chennai

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Location - Gurgaon

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.

Description We are looking for a dedicated and skilled Exe/Sr. Customer Support Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services. Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products and services. Collaborate with engineering and product teams to resolve complex issues. Document support interactions and maintain records of customer inquiries and resolutions. Assist in the development and improvement of support processes and documentation. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in a customer support or technical support role. Strong understanding of software applications and troubleshooting techniques. Experience with ticketing systems and customer relationship management (CRM) software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail.