Job
Description
As a Software Asset Management Analyst in the Enterprise IT group, you will work closely with all technology procurement operations security & legal teams to help maintain the day-to-day records responsible for containing information pertaining to the organizations software assets. You will be part of a team responsible for software compliance, software lifecycle management, managing internal customer request queues, and executing SAM related projects. Your mission is to maximize the value of IT software assets by managing processes, controlling costs, and driving compliance to mitigate risk. Key Responsibilities Software Lifecycle & Operational Support - Provide end-user support for software requests, installations, renewals, removals, and purchase-related inquiries - Understand software license agreements and terms and conditions to identify rules, obligations, and product metrics to ensure compliance with all software license agreements and software usage - Manage contracts entitlements and assignments of existing or new purchases within Flexera - Answer software license related questions pertaining to the number of installs, purchases, and provide licensing knowledge and advisory services to stakeholders to maximize the value of Software Asset Management Compliance & Risk Management - Work with the packaging teams to ensure deployment methods and media are correctly operating in line with license restrictions (server and workstation) - Proactively identify compliance risks, discrepancies, or unauthorized software usage - Assist in Software audit activities, working closely with the technology procurement, cyber security & legal teams - Maintain and update the SAM risk tracker, documenting key risks, status, and mitigation actions Optimization & Vendor Management - Identify opportunities for cost savings and work with the Software Asset Manager on renewals, true-ups, optimization, and negotiations - Monitor software renewal requirements, coordinating with software owners on operational requirements - Contribute to software process improvements and automation Qualifications: - Minimum of 3 to 5 years of experience in a Software Asset Management role - Experience with SAM tools such as Flexera, ServiceNow, USU (Aspera), or Snow License Manager - Ability to interpret and calculate vendor licensing contracts and models; familiarity with SAP, Oracle, Microsoft, and other Tier1 vendor license metrics - Hands-on experience with reconciling software licensing and software maintenance terms & conditions between procured rights and quantities with compliant deployment of software assets - Must be able to independently interpret, analyze & summarize contracts and evaluate pricing & licensing proposals - Ability to manage time and workload effectively, which includes planning, organizing, and prioritizing with attention to detail - Working knowledge of current IT technologies and full understanding of industry practices - Hands-on experience with the end-to-end IT software procurement lifecycle and related best practices - Strong problem-solving with excellent verbal and written communication skills - Advanced interpersonal skills with the ability to work effectively with internal contacts and vendors - Strong data analysis manipulation and Excel skills with the ability to work with complex data sets - Self-motivated, detail-oriented, and able to work independently Preferred Qualifications - CSAM or similar certification - Proven experience in software cost savings or optimization initiatives - Automation/scripting experience to reduce any manual or repeated tasks - Familiarity with Endpoint Management and inventory tools (Tanium, Intune, etc.) - Experience with building SQL queries is a plus - Experience with building data models and BI Reports in PowerBI is a plus Our Benefits - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including rsum screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review (where permitted by law), please contact your local HR representative. NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023. NIQ, combined with GfK, brings together the two industry
