10 Software Administration Jobs

As a member of the Access Control and Video Solutions (ACVS) team at Johnson Controls International, you will be providing high-quality and innovative technical support to our customers and install bases. Your responsibilities will include handling technical issues through various remote support channels, such as phone, email, and chat. You will also be involved in configuration, commissioning, and installation services, including fault findings and firmware/software upgrades, in collaboration with SI/channel partners and field engineers. To qualify for this role, you must hold a Bachelor's degree in Engineering or a related Technical field from a reputable institution, along with 3-5 years of experience supporting electronic products or IT solutions. Your expertise should cover troubleshooting hardware/software and networking equipment, as well as a solid understanding of electronics, software, hardware, databases, and networking principles. Additionally, you should have a certification such as CCNA, CCNP, CompTIA Network+, or Red Hat, and be proficient in English with a minimum of C1 level proficiency in either Spanish or French. Your role will also involve utilizing remote desktop sharing tools and CRM systems such as Salesforce.com. In this position, you will be responsible for providing product support to field engineers, documenting technical issues accurately, and entering all problems into the database for tracking and resolution. You will also receive technical training and participate in technical services as needed, ensuring all activities align with quality procedures and regulations. The ideal candidate will possess excellent problem-solving, decision-making, and communication skills, along with the ability to work effectively in a global support role. If you are looking for a challenging role that involves technical support, training, and services within the security industry, this position may be a great fit for you.,

Project description Enterprise Technology Infrastructure, Platforms & Services (ETIPS) is leading the modernization of UnitedHealth Group legacy and on-prem landscape with a thoughtful migration to the cloud to help create more flexibility for speed and stability for end users. As the owner of ETIPS technology portfolio, we are exploring new ways of delivering these investments and seeking a strategic partnership to co-deliver and accelerate our ambitious and innovative agenda. Vendor will provide technology services for Core Technology components. Responsibilities Install/Maintain/Configure the Db2 software and related Db2 ISV software Experience automating process using zOSMF Experience recovering the Db2 environment in a Disaster Recovery environment Demonstrates knowledge in all areas of z System Db2 Software administration Designs and documents technical solutions required to support complex business system and/or integrations Generate documentation for use by Computer Operations as well as the Technical Help Desk z Systems Infrastructure/Platform lifecycle management (the lifecycle of Db2 Software from planning, through operation, and disposal or end-of-life) Install and support latest releases of Db2 software Experience applying all types of vendor Db2 software fixes High-impact pervasive (HIPER) PTF Pre-requisite fix Co-requisite fix Technical Refresh requisite fix Distribution requisite fix Cumulative PTF packages Service packs Authorized Program Analysis Report (APAR) Program Temporary Fix (PTF) Break complex topics into meaningful pieces of information Sort through large amounts of data to assess for relevancy Seek out multiple sources to gather information Identify cause and effect relationships between known and unknown variables Evaluate quality processes and seeks opportunities to streamline Consider the customer experience, business impact and solution objective when managing risks and development and design of solutions Pro-actively identify patterns in issues and research root-cause to improve overall quality Holding self-accountable for meeting high performance standards and agreed upon commitments Taking responsibility for outcomes of actions and decisions Identify and analyzes options and selects course of action based on best fit with desired outcomes Monitor and analyze multiple systems and researching/proposing solutions to issues Skills Must have 5+ years of experience on TWS ( Mainframe or Distributed ) batch scheduling TWS batch scheduling with strong knowledge on TWS command line utility that includes Composer & TWS higher versions ( 9.3 and above ) 5+ years using Unix Basics 5+ years using ITIL Process Nice to have Any Certifications

Key Responsibilities: 1. Windows Server Administration Install, configure, and manage Windows Server 2012/2016/2019/2022. Manage Active Directory (user/group creation, group policies, domain join, etc.). Maintain and troubleshoot file servers, DNS, DHCP, and other server roles. 2. Operating System & Software Installation Install and configure Windows OS on laptops, desktops, and servers. Install and support business-critical software (antivirus, MS Office, etc.). Perform system updates, patch management, and security hardening. 3. Networking (Static & DHCP) Configure routers,AP, switches, and firewalls. Manage both static IP and DHCP-based network environments. Monitor network performance and address issues proactively. maintain fiber optic cabling infrastructure. fiber splicing, termination, and testing. 4. CCTV Systems Install, configure, and maintain IP-based and analog CCTV systems. Manage DVR/NVR devices and ensure 24x7 recording. Provide remote monitoring access and backup video footage. 5. Data Backup & Recovery Implement and maintain regular data backup processes. Ensure backup verification and restoration testing. 6. IT Procurement & Vendor Management Identify hardware/software requirements and prepare purchase requisitions. Manage vendor relationships for IT products, services, AMC, and repairs. Track inventory, warranties, and renewal timelines. 7. Cloud Hosting & Application Support Deploy and manage cloud applications Monitor cloud performance and security. Candidate must have hands-on experience in Windows Server 2012 and above, Active Directory, networking (Static & DHCP), fiber networking, L2 / L3 switch configuration, CCTV systems, cloud-hosted applications, and data backup & recovery systems. Interested candidates can share their CV on payal.makwana@arya.in

Project description Enterprise Technology Infrastructure, Platforms & Services (ETIPS) is leading the modernization of UnitedHealth Group legacy and on-prem landscape with a thoughtful migration to the cloud to help create more flexibility for speed and stability for end users. As the owner of ETIPS technology portfolio, we are exploring new ways of delivering these investments and seeking a strategic partnership to co-deliver and accelerate our ambitious and innovative agenda. Vendor will provide technology services for Core Technology components. Responsibilities Install/Maintain/Configure the Db2 software and related Db2 ISV software Experience automating process using zOSMF Experience recovering the Db2 environment in a Disaster Recovery environment Demonstrates knowledge in all areas of z System Db2 Software administration Designs and documents technical solutions required to support complex business system and/or integrations Generate documentation for use by Computer Operations as well as the Technical Help Desk z Systems Infrastructure/Platform lifecycle management (the lifecycle of Db2 Software from planning, through operation, and disposal or end-of-life) Install and support latest releases of Db2 software Experience applying all types of vendor Db2 software fixes: High-impact pervasive (HIPER) PTF Pre-requisite fix Co-requisite fix Technical Refresh requisite fix Distribution requisite fix Cumulative PTF packages Service packs Authorized Program Analysis Report (APAR) Program Temporary Fix (PTF) Break complex topics into meaningful pieces of information Sort through large amounts of data to assess for relevancy Seek out multiple sources to gather information Identify cause and effect relationships between known and unknown variables Evaluate quality processes and seeks opportunities to streamline Consider the customer experience, business impact and solution objective when managing risks and development and design of solutions Pro-actively identify patterns in issues and research root-cause to improve overall quality Holding self-accountable for meeting high performance standards and agreed upon commitments Taking responsibility for outcomes of actions and decisions Identify and analyzes options and selects course of action based on best fit with desired outcomes Monitor and analyze multiple systems and researching/proposing solutions to issues Skills Must have 5+ years of experience on TWS ( Mainframe or Distributed ) batch scheduling TWS batch scheduling with strong knowledge on TWS command line utility that includes Composer & TWS higher versions ( 9.3 and above ) 5+ years using Unix Basics 5+ years using ITIL Process Nice to have Any Certifications Other Languages EnglishC2 Proficient Seniority Regular

Overview Prodapt Solutions Looking for a System Engineer with Openshift expertise. Experience - 3.5 - 5 yrs location - Chennai (only) Work mode - 5 days Can join in short notice and rotational shift. Responsibilities Work with external customer service surrounding the Company values. Installs, maintains and upgrades the systems and technologies that constitute the internal applications (Platforms) used in the support of Datacenter and customers. Central role as the implementation and maintenance engineer for the Continuous Integration and Build environment for all internally developed applications. Work with other Engineers to create documentation for supported environments, processes, technical training, and support procedures. Provide additional support when necessary for lab infrastructure related to the support of test Platform systems. Participates in an on-call function to ensure 24/7 coverage of critical internal systems. Other duties as assigned Clear understanding of Linux administration 3 -5 years in or a demonstrated understanding of the support role managing Linux Strong understanding of Virtualized environments with VMware,VCloud. Linux System Administration, including installation and configuration Basic Windows System Administration experience. Analytical thinker, with ability to solve problems. Strong documentation skills. Strong presentation, written and verbal communication skills. Adequate professional experience and knowledge to perform Job Responsibilities. Excellent verbal, written, and interpersonal skills. Ability to prioritize and organize effectively. Ability to work on multiple projects simultaneously. Ability to work both independently and with others. Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines. Proficiency in using MS Office Suite and Windows-based computer applications. Experience providing or supporting multi-tenant, datacenter hosting solutions. Previous service provider experience strongly preferred. Apache, Tomcat administration Configuration Ansible/config management Configuration RabbitMQ, F5 load balancer, WordPress Configuration Work with external customer service surrounding the Company values. Installs, maintains and upgrades the systems and technologies that constitute the internal applications (Platforms) used in the support of Datacenter and customers. Central role as the implementation and maintenance engineer for the Continuous Integration and Build environment for all internally developed applications. Work with other Engineers to create documentation for supported environments, processes, technical training, and support procedures. Provide additional support when necessary for lab infrastructure related to the support of test Platform systems. Participates in an on-call function to ensure 24/7 coverage of critical internal systems. Other duties as assigned

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver No Performance Parameter Measure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Dynamics365 Cloud Admin.

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

Basic Section No. Of Position 1 Grade 10 Level Senior Software Engineer Organisational Industry -- Function -- Skills Skill Software Coding software Administration Infra & Dev Ops Lead Infra Monitoring and Basic Administration Compliance Monitoring System ISO 27001 PLSQL SQL Oracle Forms & Reports Dashboard Creation Minimum Qualification Master In Computer Application Computer Science Engineering CERTIFICATION No data available About The Role Job Purpose Job Purpose Description Job Context & Major Challenges Job ContextProduction System is Online and System Driven. Material flow from one Production Centre to another is online. Any disturbance in Servers or Network will directly affect production. So 100% Server and Network uptime is essential for un-interrupted production. Same in the case of Despatch of materials. If the leased line link between Alupuram and Renukoot is down, despatch will not take place. Major Challenges : Upkeep and maintain the critical on-line systems in the plant and branches. Fulfill the new requirements of the plant and branches. Ensure Database Server availability 100% without any breakdown to the plant and sales offices. Ensure continued support and availability to EIS system 100% for smooth production. Ensure round the clock uninterrupted network connectivity within the plant. Develop and implement new software within the time frame agreed upon with the users. Fallback arrangement in case of breakdown of the high-end network components like Cisco switches. Adhere to the Information Security policy and implement the same in the plant Ensure user request for modification and changes are addressed in a shortest possible time Ensure any new software requirement are quickly studied and implemented within the target set by the unit or the corporate Ensure validation of different critical computer generated MIS reports including balance sheet which are sent to corporate and other statutory agencies Ensure validation of salary, leave and other critical data before it is released. Key Result Areas KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)KRA1SoftwareNew developments and Change requests related to Production Planning & Control, Extrusion Information System, Costing, General Ledger Factory Invoice and Expenditure Distribution System of Alupuram ERP. Production Planning & Control module includes Cast house log and ingot receipt, inventory control, production and billet despatch to extrusion, Extrusion Order processing, Lot generation, production, inspection, stretcher, ageing, SHT, rework upto QA clearance for packing, online FG and Test Certificate uploading to Renukoot, Packing list, Invoice and Order Transfer downloading to Alupuram. Extrusion Info System includes Extrusion planning, SCADA software integration with Press PLC and Alupuram ERP, EIS SCADA software interface packages, EIS SCADA software maintenance, billet wise extrusion and delays capturing in production. Costing module includes Billet Inventory processing, Lot wise Machine center wise Time and Cost processing, Metal Card processing, Plan Vs Actual Cost processing. General Ledger Factory Invoice module includes Factory Invoice, Journal Voucher and Trial Balance processing. Expenditure Distribution System includes Daily Cash book, Bank Transactions and Monthwise Shoporder Cost processing. Resolve software breakdowns. Additional Data requirements in Excel for audit/data analysis.KRA2System FacilitationTo ensure proper updating and maintenance of IT system in the plant. Organize AMC for hardware and software and oversee the activities of AMC Service Providers for hardware and software in the plant. Selection of right vendors for supply and maintenance of hardware and software. Control the cost to keep the expenditure within the budgeted figures. Regular interaction with user departments regarding the performance of the systems. Provide systems related training to users in the shop floor and offices. Organize system related accessories, consumables and stationery items for the systems users and systems dept. Provide quick solutions in critical areas during sudden system failures. Quarterly audit to ensure adherence of Information Security PolicyKRA3WCM ActivityTo be an active member of Information Systems and Technology subcommittee. To flow the culture of WCM in the departmentKRA4ISO and OHSAS System UpkeepTo maintain all the ISO and OHSAS documents Toamend necessary changes in documents, procedure andothers related to Systems Department Close and takecorrective action for all the NCR s during external orinternal audits. Ensure 100% Integrated ManagementSystem availability for all usersKRA5ProjectsWork in hand with the other members of SystemsDepartment for preparing and execution of Capex Plan,development activities and modifications. Identify andimplement new projects related to systems for improvingreliability and quality of service.Identify latesttechnologies and implement the same replacing theoutdated and de-supported onesKRA6SupportProvide 24 Hr. System support for uninterrupted plantfunctioning. Provide System support to all Extrusionbranch offices.KRA7HardwareMaintenance of old Hardwares and renewal of AMC sEnsure that the AMC providers are keeping the requiredspares. Ensure that periodical maintenance of H/W isdone Ensure the backups for critical spares and PCs.Ensure un-interrupted network availability. Ensure un-interrupted Application and Database Server availability