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NOC Engineer Bankai Group

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

Role Overview: As a NOC Engineer at Bankai Group, you will be responsible for resolving issues related to servers, networks, and telecommunications. Your role will involve troubleshooting and monitoring to ensure smooth operations. You will also handle ILD customer complaints and work on performance analysis of various protocols. Key Responsibilities: - Resolving issues related to servers, networks, and telecommunications by consistent troubleshooting and monitoring - Handling ILD customer complaint issues such as ASR, ACD, Call failure, calling card Call Failure, FAS, no RBT, mute call, NLD/ILD roaming call failure, CLI issue, one-way audio etc. - Checking Carrier wise performance Report, I...

Posted 1 month ago

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