1802 Soft Skills Jobs - Page 49

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

T.I.M.E. Ahmedabad requires VARC Faculty Experience: 1-5 years (Experience with CAT/IPM/Bank/CLAT exams preferred) No of vacancies - 2 No of years work Ex 1-5 years - 1 No of years work Ex 6-10 years - 1 Responsibilities: - Teach VARC to students preparing for various entrance exams. - Develop comprehensive study materials and practice questions. - Conduct regular assessments and provide feedback to help students improve. - Qualifications: Strong mathematical background with a passion for teaching. Why Join Us? - Opportunity to directly work with alumni from Top Bschool - Opportunity to make a significant impact on the future of aspiring students. - Collaborative and dynamic work environment. - Competitive salary with growth opportunities. Application Process: Interested candidates are invited to send their resume to

Experienced Faculty for Verbal Ability - Urgent Requirement Bangalore Eligibility: Person should be having a minimum teaching experience of 2 years preferably in the same coaching industry.Should be well versed with Grammar & Vocab. QUALIFICATION: Education: Bachelors Degree / Masters degree in a field with relevance to the position. MBA optional Experience: 1-3 years of teaching experience in CAT / Bank Courses. Freshers with excellent academics and good communication skills may also apply. Competencies: Professional Qualities Acceptable level of speaking skills Proficiency in the subject Good class etiquette Email id :

Desirable qualification - B.tech/MBA/M.Sc.(Math.) from reputed college Position: Full-time Location: Chennai RESPONSIBILITIES & TASKS: To be able to take classes for CAT, GMAT, IPM, Bank Po, CRT and other graduate level courses QUALIFICATION: Education: MBA / Bachelor s Degree / Masters degree in a field with relevance to the position. Experience: A minimum of 1-3 years of teaching experience. Freshers with excellent academics and good communication skills may also apply. Competencies: Professional Qualities Acceptable level of speaking skills Proficiency in the subject Good class etiquette Email id :

T.I.M.E. Hyderabad requires Full-time Verbal/Quant/LR Faculty Job Description - 1. Take classes on any one or more of Verbal Ability, Quantitative Ability, Logical Reasoning etc. for students of at least one of the courses - CAT / CLAT / IPMAT / GRE / GMAT / SSC / Bank Exams etc. 2. Guide and mentor students on the various aspects of developing skills to crack the Verbal section in the competitive exams 3. Take doubt clarification sessions CONTACT:

T.I.M.E. Hyderabad requires Part-time Verbal/Quant/LR Faculty Job Description - 1. Take classes on any one or more of Verbal Ability, Quantitative Ability, Logical Reasoning etc. for students of at least one of the courses - CAT / CLAT / IPMAT / GRE / GMAT / SSC / Bank Exams etc. 2. Guide and mentor students on the various aspects of developing skills to crack the Verbal section in the competitive exams 3. Class timeslots will be scheduled at dates/times convenient to the faculty CONTACT:

Shrimad Rajchandra Mission Dharampur is looking for Skill Development Trainers to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Diploma / Degree in Hotel Management with 3-5 years of experience in Housekeeping / Facilities Management / Training, including one year in a supervisory capacity in a classified Hotel or Facility Management Company.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

Conduct training sessions on MS Office applications. Develop and deliver personality development workshops focusing on communication, leadership, and confidence-building. Engage in community and school mobilization, encouraging participation in IT education programs. Create training materials, guides, and interactive learning modules. Assess trainees progress and provide constructive feedback. Stay updated with the latest IT trends and soft skills methodologies. Collaborate with educational institutions and community organizations to expand outreach.

Teach students aged 5-50 with PlanetSpark content.Any Graduate/PG can apply.Min.1 yr exp.English teacher freelancer.Part time English tutor.Work from home English Teacher.Online English Teacher.English Teacher Freelancer.English Teacher.English Tutor

Teach students aged 5-50 with PlanetSpark content.Any Graduate/PG can apply.Min.1 yr exp.English teacher freelancer.Part time English tutor.Work from home English Teacher.Online English Teacher.English Teacher Freelancer.English Teacher.English Tutor

Teach students aged 5-50 with PlanetSpark content.Any Graduate/PG can apply.Min1 yr exp.Part time English teacher.English teacher freelancer.Online English Teacher.Work from home English Teacher.Virtual English Teacher.English Tutor.English Teacher

Teach students aged 5-50 with PlanetSpark content.Any Graduate/P.G. can apply.Min.1 yr exp.Virtual English Teacher.Work from home English teacher.English teacher freelancer.Remote jobs English Teacher.English tutor.Online English Teacher

Teach students aged 5-50 with PlanetSpark content.Any Graduate/P.G. can apply.Min.1 yr exp.Virtual English Teacher.Work from home English teacher.English teacher freelancer.Remote jobs English Teacher.English tutor.Online English Teacher

Teach students aged 5-50 yrs with PlanetSpark content.Any Graduate/P.G. can apply.Min.1 yr. exp.Freelancer.English Tutor.Online English teacher.Part time English teacher.Virtual English Teacher.Work from home English Teacher.English Teacher

We have requirement for Spoken English Trainers (Offline & Full time) to work from our learning centres at Trivandrum and Palakkad. Candidates must be graduates in any stream. Candidates must be willing to work in Trivandrum or Palakkad The candidates should have excellent command over English Language and have a passion towards teaching. Candidate must be comfortable working with students from age 5 to 17 Candidates who are experienced in teaching are preferred. Candidates both experienced and Freshers can apply. Free training will be given for selected candidates Salary for the experienced candidates will be negotiable. Age limit for both male and female candidates is below 40 yrs. Contact: 7034142111 Jitto Jiji Asst Manager- HR

"eClerx is hiring for Product Data Management" Location - Navi Mumbai (Airoli) Work Mode - Work from office Qualification - Any Graduate Working Days - 5 Days eClerx is hiring a Product Data Management Analyst who will work within our Product Data Management team to help our customers enhance online product data quality. It will also involve creating technical specifications and product descriptions for online presentation. The candidate will also be working on consultancy projects on redesigning e-commerce customers website taxonomy and navigation. The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Apprentice_Analyst Roles and responsibilities: Data enrichment/gap fill, adding attributes, standardization, normalization, and categorization of online and offline product data via research through different sources like internet, specific websites, database, etc. Data quality check and correction Data profiling and reporting (basic) Email communication with the client on request acknowledgment, project status and response on queries Help customers in enhancing their product data quality from the technical Specification and description perspective Provide technical consulting to the customer category managers around the industry best practices of product data enhancement Technical and Functional Skills: Bachelor’s Degree (Any Graduate) Good Understanding of tools and technology. Intermediate knowledge of MS Office/Internet.

We are actively hiring for a Voice Coach Designation : Voice Coach/ Soft Skills Trainer Location - Malad / Thane Shift - Rotational Shift (including night shifts- 5 days working with 2 week offs) - Should be from a BPO Background - Candidates with 1 year and above experience in language/ soft skill training Interested candidates can contact for further information- Simran Rana-9137514621 simran.rana1@teleperformancedibs.com

We are hiring experienced Professors, Trainers & Coaches with expertise in Soft Skills & Professional Development. Role involves conducting online sessions Leading interactive group discussions Helping adult learners enhance their communication skills Communication Skills Leadership Skills

Greetings From Scorelabs ! Following the predefined session plan while delivering training to the identified youth Develop skills and knowledge on the identified subjects based on the curriculum that is designed Prepare learners to face interviews Required Candidate profile Should Have Minimum 1 year Of Exp Required Should Have Exp In Process Trainers , Ielts Trainers , Communication Trainers , Spoken English Trainers , Soft Skills Training Hr Ramana : 9550760771

As a Junior Architect at Artius, you will play a pivotal role in supporting the design and execution of our premium fenestration systems and Glulam timber homes for HNI and UHNI clients .Based in our Gurgaon office, you will collaborate with senior architects, sales teams, and clients to bring innovative, eco-friendly designs to life. This is a full-time, on-site role ideal for passionate architects eager to grow in a niche, high-growth industry. Key Responsibilities Assist in creating detailed architectural drawings, 3D models, and specifications for premium window and door systems using Glulam technology. Collaborate with senior architects to develop design concepts for luxury residences, including mountain homes, beach villas, and urban estates. Support client presentations by preparing visualizations, mood boards, and technical drawings to showcase Artiuss sustainable solutions. Coordinate with sales teams and external stakeholders (e.g., architects, interior designers, contractors) to ensure design alignment with client expectations. Conduct site visits Pan India to assess project requirements and verify installation feasibility for fenestration systems. Stay updated on industry trends, wood engineering advancements, and sustainable design practices to contribute fresh ideas. Ensure compliance with architectural standards, building codes, and Artiuss quality benchmarks. Qualifications Education : Bachelors degree in Architecture (B.Arch) from a recognized institution. Experience : 1-3 years in architectural design, preferably in interior design, fenestration, or construction. Freshers with exceptional portfolios may be considered. Skills : Proficiency in AutoCAD, SketchUp, Revit, and 3ds Max for creating detailed drawings and 3D models. Strong communication and presentation skills to engage with clients and stakeholders. Basic understanding of market trends and ability to incorporate client feedback into designs. Knowledge : Familiarity with wood engineering, Glulam technology, or sustainable construction is a plus. Attributes : Creative, detail-oriented, and collaborative, with a passion for luxury and eco-friendly design. Connections : Prior collaboration with architects, interior designers, or HNI clients is an advantage. Availability : Willingness to work MondaySaturday and undertake occasional site visits.

Soft Skills Trainer Designation- Digital Trainer Functional Area GROW Youth Operations No of Openings- 1 The objective of the position Grow is a flagship program of Dr.Reddy's Foundation designed to skill the youth of India. This position aims to develop employability skills among the unemployed youth who are graduates so that they can be employed in private sector jobs. Core employability skills include Communicative English, Digital literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Work Readiness, and interview skills. Major Deliverables 1. Following the predefined session plan while delivering training to the identified youth 2. Develop skills and knowledge on the identified subjects based on the curriculum that is designed 3. Prepare learners to face interviews confidently 4. Conduct concurrent assessments as per the plan to continue to measure the progress of the students 5. Maintain data with respect to training and related activities. 6. Participate in center activities (such as organizing Parents meet, doing retention followup, collecting training feedback etc.) along with the other staff members to make the center successful. Location- Bangalore KR Puram

Barclays Shared Services is looking for Release Train Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.