348 Soft Services Jobs - Page 5

Manage facility operations and staff. Ensure compliance with safety and hygiene standards. Develop and implement facility procedures. Monitor facility performance and suggest improvements. Collaborate with internal and external stakeholders. Prepare reports and documentation.

Brigade Group is looking for Sr. Manager- Facility to join our dynamic team and embark on a rewarding career journey Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition. This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors. Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities. This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements. Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration. This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space. Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities. This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans. Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking. This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses. Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping. This includes monitoring vendor performance, resolving issues, and maintaining good working relationships.

As Property Manager, he will play a pivotal role in themanagement and maintenance of our property. He will be responsible foroverseeing the day-to-day operations, tenant relationships, and overallperformance of Property. His extensive experience in property management,particularly in the commercial property sector, will be crucial in ensuring ourproperties meet the highest standards of service and performance. Key Responsibilities: Property Operations: Oversee the day-to-day operations of IT commercial properties, including maintenance, security, and overall building performance. Ensure that properties are well-maintained, energy-efficient, and adhere to all industry standards. Ensure timely execution of all new initiatives recommended. ESG implementation knowledge. Tenant Relations: Develop and maintain strong relationships with tenants, addressing their needs and concerns promptly and professionally. Act as the primary point of contact for tenant inquiries and issues. Financial Management: Monitor financial performance, optimize operational costs, and work to maximize property revenue. Responsible for Annual Budget Vs Actual analysis. Preparation of Annual CAM Budget and ensuring the optimization of the budget. Ensuring optimum utilization of Budgeted CAM Contract Management: Oversee vendor contracts, service agreements, and other property-related contracts. Ensure compliance with contract terms and quality of service. Compliance and Regulation: Stay informed about industry regulations and compliance standards, ensuring properties meet all legal requirements. Address any regulatory or compliance issues promptly. Qualifications: Bachelors degree in mechanical , Electrical or a related field (or equivalent experience). Proven experience in property management, with a strong focus on IT commercial properties. Knowledge of IT / commercial infrastructure, including data centres, network facilities, and associated technologies. Strong understanding of local and national property regulations and codes. Excellent communication and interpersonal skills. Exceptional problem-solving and decision-making abilities. Proficiency in property management software and Microsoft Office Suite. Ability to interact across all levels of management hierarchy.

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client Assume AFM Soft Services responsibilities if need arises Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M & E to the Facility Manager. Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports. Ensure the SLAs are being met without any deviation. Ensure all compliances are met as per EHS, requirement. Ensure Pos / Work orders, work permits are issued before starting any job. Ensure power uptime 100% for critical equipments always. Incidents to be reported as per the procedures and SLAs. Take up and complete Energy Conservation projects and ensure targets are achieved. Ensure the gap analysis reports are closed on priority. Coordinate for internal modification works. Coordinate for any Client visits / events. Ensure compliance is 100%. Validate the electricity bills and provide recommendations accordingly. Provide appropriate data for MIS and any other reports as required. Accountabilities. Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical. Contract Administration experience of 5 yrs or more desirable. Very Good people skills and ability to interact with a wide range of client staff and demands. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. 90% of SLAs are to be in green. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required.

Manage and oversee soft services operations. Develop and implement service policies and procedures. Ensure high standards of cleanliness and maintenance. Supervise and train soft services staff. Monitor service quality and performance. Coordinate with vendors and suppliers. Handle customer feedback and complaints.

Manage and oversee soft services operations. Develop and implement service policies and procedures. Ensure high standards of cleanliness and maintenance. Supervise and train soft services staff. Monitor service quality and performance. Coordinate with vendors and suppliers. Handle customer feedback and complaints.

Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions; Manage Downtime/ Breakdowns appropriately; Arrange for ad-hoc M&E setups as per the client requirement from time to time Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client Assume AFM Soft Services responsibilities if need arises Responsible to handle the shifts independently on all matters assigned; Reporting: Responsible for daily reporting on M & E to the Facility Manager. Generate Service maintenance reports on office equipments; Generate Inventory and Purchasing of spares and consumables; Generate Downtime and breakdown incident reports. Ensure the SLAs are being met without any deviation. Ensure all compliances are met as per EHS, requirement. Ensure Pos / Work orders, work permits are issued before starting any job. Ensure power uptime 100% for critical equipments always. Incidents to be reported as per the procedures and SLAs. Take up and complete Energy Conservation projects and ensure targets are achieved. Ensure the gap analysis reports are closed on priority. Coordinate for internal modification works. Coordinate for any Client visits / events. Ensure compliance is 100%. Validate the electricity bills and provide recommendations accordingly. Provide appropriate data for MIS and any other reports as required. Accountabilities. Overall accountability in driving Technical operations and soft services at site Competencies : Diploma or BE in Electrical. Contract Administration experience of 5 yrs or more desirable. Very Good people skills and ability to interact with a wide range of client staff and demands. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. 90% of SLAs are to be in green. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required.

Responsible for maintaining and continuously improving the Efficiency and profitability of the assigned operation, whilst Maintaining a high standard of service in accordance with Budget Key Responsibilities Should be innovative and should be able to give new ideas Should have good negotiation skills with vendors Conduct facility and EHS related trainings to the teams / vendors Ability to lead the team Should be able to quickly mobilize resources to meet the ever changing demands Should be able to coordinate with the building authorities for building related matters Reporting to the client on daily and weekly basis Work closely with finance to ensure vendors are paid on time Conducting compliance audits and ISO audits on behalf of clients. Able to lead, guide and motivate for Entry level & Middle level staff. Maintaining relationship with quality vendors that they are reliable and cost effective. Make Daily Reports of Attendance, Consumable Report, and Incident Report & Clients Meeting Tracker. Handling employeequeries and resolving them in a professional manner. Ensure all operational and safety procedures are properly followed. Inspect and approve staff work performance. Demonstrate leadership and training to staff. Communicate effectively to staff. Qualification: Should be having an experience of 4-10years with Facility Management background. Should possess an eye for detail The person needs to have excellent communication skills, experience in working with a very young and demanding set of employees, having the ability to navigate in unknown circumstances and situations, and needs to connect well with the employees. A very smart, energetic person who is capable of taking initiative and decisions when needed.'

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition. This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors. Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities. This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements. Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration. This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space. Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities. This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans. Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking. This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses. Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping. This includes monitoring vendor performance, resolving issues, and maintaining good working relationships.

Role & responsibilities Preferred candidate profile

Responsibilities: Supervise housekeeping teams, ensure quality cleaning, plan schedules, manage inventory, train staff, handle client queries and ensure safety compliance. Drive team efficiency and maintain high hygiene standards across sites. Health insurance Provident fund

Roles and Responsibilities: Lead onsite facility operations and supervise a team of 20+ members. Implement and monitor building procedures, performance standards, and best practices. Build and maintain strong relationships with clients, vendors, and stakeholders. Oversee service delivery, ensure timely execution, and meet performance targets. Manage onboarding, staffing, and internal training processes. Handle procurement, vendor contracts, budgeting, forecasting, and invoice processing. Ensure compliance with health and safety regulations and manage risk mitigation programs. Respond to escalation issues and implement incident reporting processes. Lead soft services, pest control, landscaping (indoor/outdoor), civil/interior work, and KPI tracking. Drive staff motivation, team development, and promote ethical work practices. Participate in transitions, RFP processes, and agreement negotiations. Maintain data integrity, cost control, and strategic planning. Communicate effectively with all levels of stakeholders, maintaining high morale.

Supervise and coordinate daily soft services operations across the site. Ensure the housekeeping, pest control, landscaping, and other outsourced service teams maintain cleanliness and hygiene standards. Monitor the quality of service delivery through regular inspections and audits. Coordinate with vendors, contractors, and internal departments for smooth execution of services. Address and resolve client or occupant complaints promptly. Ensure compliance with company policies, health & safety, and statutory regulations. Maintain stock and inventory levels for cleaning materials and consumables. Prepare daily/weekly/monthly reports on service performance and escalate issues when needed. Assist in training new staff and ensure compliance with operational procedures. Support sustainability and waste management initiatives as per organizational goals.

Role & responsibilities Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. Assume full responsibility for management of soft services against contracted scope of works. Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded. Coordination of site events (Festivals and Special events needs) Day to day supervision of the Janitorial teams Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority. Ensure that all costs and expenditure are within the budgeted levels Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping. Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness Client and customer retention and satisfaction Plan and implement training programs for department staff and clients. Analyze, develop, and design solutions to reporting requests. Design and implement reports to measure service performance metrics. Evaluate and maintain help desk software; oversee preparation and distribution of system updates. Monitor budget; review and approve purchase orders. Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position. Schedules space usage controls key issuance and building security; prepares calendars and maintains records. Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event. Prepares scheduled and periodic reports of facility usage, maintenance, and condition. Maintains and orders equipment and supplies for facility operations. In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract. Preferred candidate profile Graduation from Hospitality - Hotel Management would be preferred DISCLAIMER Due to high volume of CV we receive, we regret that we may not be able to respond to all applications individually. We will contact you if your skills and experience match what is needed for the open role, or if there is a similar opportunity currently available. Interested Candidates can share resume at archana.mattoo@cbre.com

Designation: Assistant Operations Manager Department: Operations Key Roles & Responsibilities: Maintains the Management office and control day-to-day operations of the Property. Maintain an effective command for overall management of staff as per the organizational chart Processes invoices for management approval pertaining to departments under him. Track the AMC/Warranty/Defect Liability Period- HVAC, DG, BMS, CCTV contracts, maintenance calls, etc. and emergency projects Manages critical relationships with client, tenants, and key vendors Assists with all scheduling activities, including all tenant moves, lobby events, freight elevator scheduling, plant rotations, and any vendor activities, which affect tenants (window washing, elevator maintenance, etc.) Coordinates maintenance efforts with outside contractors Coordinate all building fire/life safety drills/seminars. Promotes and fosters positive relationships with tenants and owners. Supervise Housekeeping and Security operations along with the Facility Manager & parking. Skills & Qualification Required: Minimum Experience required 4 to 5 years Strong knowledge of maintaining building facility Should have hands on experience on MEP Engineering/ Technical degree or diploma

Job Accountabilities This role is Responsible for respective building and all the soft/admn services: Ensure all employee services like HK, Pantry, Food Court, Shifting, Pest control, tea vending, furniture, painting, civil, carpentry, electrical, mechanical and other utilities are carried out as per SLA & OLA in respective buildings/phases by continuously liasianing with respective disciplinary head. Meeting employees based on the needs improvement feedback received through survey and ensure corrections and communicate feedback to employees to close the loop Ensure daily rounds are taken in respective buildings/phases to monitor upkeep of buildings/phases. Ensure smooth functioning and services of Business Centre's in respective building/phases. Ensure all fire fighting equipments are healthy and extinguishers are tested and refilled in time in respective building/phases. Ensure all pantries/conference rooms/meeting rooms/business centres should be in excellent condition in respective building/phases. Support employee engagement activities & events Ensure all unsafe conditions are corrected. Liaise with module coordinators/fire wardens. Maintain PR with important stake holders to improve service standards Ensure timely ground support during emergency situation # on site or off the site. Ensure smooth conduct of all the VVIP visits Liaise for support for completion of shifting like material, loaders, vehicle etc. Ensure updation of seating plan in the system Skill & Competencies Skills (Behavioural & Technical) Effective Execution Team Player Customer Orientation Result Orientation Risk management Situational Awareness Inventory management Process Orientation Education Required Graduate with strong communication and inter-personal skills and must have sufficient knowledge of computer operations. Hotel Management/BBM background preferred Post graduate in management will be desirable Experience Required Minimum 3 years relevant experience in a large Corporate Services department / hotel / IT / Factory.

Roles and Responsibilities Manage day-to-day operations of residential apartments and commercial buildings, ensuring smooth functioning of facilities. Oversee maintenance activities such as electrical maintenance, plumbing, housekeeping, soft services, security management, facility administration, and property management. Coordinate with vendors for timely resolution of issues related to repairs, renovations, and upgrades. Ensure compliance with safety regulations and maintain a high level of cleanliness throughout the premises. Develop strategies to improve efficiency and reduce costs in facility operations. Desired Candidate Profile 3-7 years' experience in facility management or real estate industry. Strong knowledge of electrical maintenance, plumbing systems, HVAC equipment operation. Excellent communication skills for effective coordination with vendors and stakeholders. Ability to work independently with minimal supervision while prioritizing tasks effectively.

Role and Position: Head of Mall Operations Location Gurugram HR Experience – 15 to 20 Years ([Prefer from Retail/ Mall Operations domain] Role Objective: - Lead the Management and Operations of the High-End Commercial Retail Mall . End to End P&L Management and ensure the achievement of Centre (Mall) objectives in terms of Customer Centricity & Satisfaction, Profitability and Revenue Maximization by providing Quality services to Customers and support to the Tenants/Retailers and Monitoring all support services of Mall [BOH, Utilities, Manpower Agencies] Key Job Responsibility and Deliverable: 1. Formulating of Strategies, Defining Procedures, Department Control and functionality. 2. Implementing policies, generating reports for planning and development . Communicating about roles to achieve objectives and common goals. 3. Ensuring/ introducing best industry practices to achieve a Safe and Healthy / conducive environment for deployed manpower. 4. Fit out coordination (New stores / refurbishment / handover -takeover / reports) 5. Follow up with H.O Leasing team - accounts and mall accounts. 6. Project Management: Oversee facility and horticultural-related projects, including renovations, expansions, new installations, and landscape design. Ensure projects are completed on time and within budget. 7. Customer Experience : Ensuring the mall is a Safe, Enjoyable and Comfortable Environment for Customers. 8. Profitability : Working to maximize revenue and profitability by providing quality service to customers and supporting retailers. Develop and implement short and long-term retail strategies, plans, and programs to drive sales. 9. Facility Management Agencies : Monitoring and supervising facility/ manpower agencies , such as GHK, Parking, Engineering, Horticulture etc. 10. Staff management : Supervising staff, assigning tasks, and monitoring their performance. 11. Customer Service : Handling customer complaints and queries about mall experience and service. 12. Security & Safety : Controlling security arrangements for the premises and ensuring safety norms are implemented for the mall premises. Security checking and frisking, safety checks and procedures. 13. Budgeting : Planning mall budgets and managing company budgets. 14. Branding and Marketing : Developing and executing marketing strategies to increase footfall in the mall. Preferred candidate profile 1. Facility and Maintenance: Ensure the maintenance, repair, and cleanliness of all facilities and green spaces, including offices, warehouses, gardens, and other properties. 2. Vendor Development and Management 3. Budget Management: Oversee the facilities budget, including forecasting, monitoring expenses, and ensuring cost-effective operations. 4. Compliance & Safety: Ensure compliance with health, safety, and environmental regulations. Develop and implement safety procedures and emergency response plans. 5. Horticultural Management: Develop and manage landscaping plans, oversee the maintenance of gardens and green spaces, and implement sustainable horticultural practices. Ensure plant health and aesthetic quality. 6. Sustainability : Implement and promote sustainability initiatives to reduce environmental impact and improve energy efficiency in facilities and green spaces. 7. Reporting: Provide regular reports on facilities performance, horticultural activities, maintenance, and budget status to senior management. 8. Scheduling timelines for events 9. Tenant / vendor introduction – Defining Procedures / Policies. 10. Conducting Mock Drills / Evacuation drills. 11. Training (Code of conduct / safety procedures) 12. Fitout Procedures- Guidelines 13. Inventory store management 14. Formulating Security / Parking / Housekeeping checklist. Perks and benefits As per Industry Best Practices.

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a dedicated and proactive Senior Facility Executive - Soft to manage comprehensive facility operations. This role is ideal for a professional with a strong background in hospitality or facility management, adept at overseeing both technical and soft services to ensure a seamless and high-quality environment. Roles & Responsibilities: 1. Technical Services Management: Oversee operations and maintenance of essential systems including electrical, HVAC, UPS, and fire safety. Ensure timely execution of preventive and breakdown maintenance in accordance with OEM/AMC schedules. Coordinate effectively with internal engineers and external vendors for seamless technical operations. Ensure full compliance with all statutory requirements, such as energy audits and safety certificates. Review daily reports and logs, implementing corrective actions for any identified faults or system inefficiencies. 2. Soft Services Management: Supervise all soft services, including housekeeping, pest control, indoor plants, and allied services. Ensure the highest standards of upkeep, hygiene, and cleanliness across all office premises. Coordinate with vendors for timely procurement of consumables, uniforms, and scheduled deep cleaning. Manage pantry services and ensure overall quality of service delivery. 3. F&B Services Management: Oversee the daily operations of on-site food and beverage services. Ensure high standards of hygiene, food quality, and service in cafeteria/pantry areas. Coordinate with F&B vendors for timely replenishment, menu planning, and staff deployment. Monitor consumption trends and gather employee feedback for continuous improvement of F&B services. Ensure strict compliance with all food safety and hygiene regulations (e.g., FSSAI). 4. Vendor & Staff Management: Manage third-party service providers for both technical and soft services. Conduct regular vendor performance reviews and enforce adherence to Service Level Agreements (SLAs). Lead, motivate, and provide training to on-site housekeeping and technical staff to foster high performance. 5. Client Interaction & Reporting: Act as the primary point of contact for clients regarding all facility-related matters. Conduct daily and weekly reviews with both client and internal teams. Prepare and disseminate comprehensive reports, including daily operations, Monthly Management Reports (MMR), incident reports, and audit compliance. 6. Budgeting & Cost Control: Assist in the budgeting and forecasting of facility operating expenses. Track consumption, identify opportunities for cost savings, and ensure optimal resource utilization. 7. Health, Safety & Compliance: Enforce robust safety procedures and emergency response plans. Ensure full compliance with internal EHS standards and local statutory regulations. Conduct periodic safety drills, toolbox talks, and comprehensive risk assessments. What We Are Looking For: Bachelor's degree or a Hospitality Diploma with excellent communication skills. Strong team management skills. Sound knowledge of facility operations. Excellent communication, vendor coordination, and problem-solving skills. Ability to multitask effectively and manage pressure situations calmly.