352 Soft Services Jobs - Page 14

Trustegic is looking for FACILITY EXECUTIVE to join our dynamic team and embark on a rewarding career journey Oversee the maintenance and operation of facilities. Ensure facilities are clean, safe, and well-maintained. Coordinate with vendors and service providers for facility-related tasks. Monitor and report on facility performance metrics. Assist in planning and implementing facility improvement projects. Maintain accurate records of facility activities and expenses. Ensure compliance with safety and quality standards. Provide training and support to facility staff. Experience: Minimum 2 yrs. worked in any residential building

Job Responsibilities Note - Experience of Aviation Industry /Hospitality/ Facility Management is Mandatory. 1. Infrastructure Maintenance and Management Oversee the maintenance of airport buildings, terminals, runways, taxiways, aprons, and associated systems. Ensure that HVAC, electrical, plumbing, elevators, escalators, and fire safety systems are in proper working order. Conduct regular inspections and audits to identify maintenance needs and compliance issues. 2. Compliance and Safety Ensure compliance with aviation, environmental, and safety regulations (e.g., ICAO, FAA, DGCA). Develop and implement facility safety procedures and emergency response plans. Coordinate with security and operations teams to ensure secure and safe facilities. 3. Vendor and Contractor Management Manage contracts and oversee the performance of external vendors and service providers (cleaning, landscaping, maintenance, pest control, etc.). Evaluate bids and negotiate contracts for facility-related services. 4. Budgeting and Cost Control Prepare and manage the facilities budget. Track expenses, identify cost-saving opportunities, and ensure financial accountability for maintenance and operations. 5. Sustainability and Energy Management Implement energy-efficient systems and green building practices. Monitor energy usage and introduce sustainability initiatives to reduce the airports environmental footprint. 6. Space Planning and Renovation Projects Plan and manage space utilization for airport offices, terminals, and lounges. Oversee renovation and improvement projects, ensuring minimal disruption to airport operations. 7. Stakeholder Coordination Liaise with airport authorities, airline representatives, retail tenants, ground handlers, and government agencies. Ensure that facility services support operational and passenger needs. 8. Emergency Preparedness Participate in airport emergency planning and disaster recovery procedures. Coordinate facility responses during weather events, system failures, or other crises. 9. Technology Integration Implement facility management software systems (CAFM, CMMS) to track assets, work orders, and maintenance schedules. Stay updated on new technologies that can improve facility operations. 10. Reporting and Documentation Maintain records of inspections, maintenance, compliance reports, and incident logs. Prepare periodic performance and compliance reports for management and regulatory bodies.

FACILITY EXECUTIVE - SOFT SERVICES Corporate Solutions (Integrated Facilities Management) Roles And Responsibilities : - Site Operations Management - Monitoring of Housekeeping related activities - Arrangement of all consumables and supplies for Client / VIP visits - Interfacing with the pest control for carrying out the pest control activities at the facility. - Monitoring the mail room activities - Preparing the Daily/Weekly and Monthly reports - Collecting all documents from the vendor for compliance audit - Interacting with the Housekeeping vendor. - Taking facility rounds and find out snags and raising GUTS tickets for the same - Follow up and close the tickets logged. - Effectively manage Facility team to ensure an on time deliverable system. - Routinely Inspect all services to ensure performance measures are being maintained - Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client - Ownership of the Day to day administration, including reports generation of the stocks tracker. - Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day - Inspect the turn out and attendance of the staff and sign the shift register - Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints - Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions - Communicate to the FM all incidents issues and pending problems - Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions - Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same - Monitoring the Food Vendors at site. - Monthly Accruals to be submitted to the FM. - Co-ordinate with Space planner for any moves. - Soft services stores and stocks to be maintained - Indent monthly requirements for Soft services as per the month's budget. - Involve in Vendor staff Training & Development. - Maintenance of Library books and stocks - Manage Concierge Vendor for timeliness and for any escalations - Laundry vendor co-ordination. - Gym, Spa, Bunker room& Wellness room linen maintenance. - Oversee Horticulture requirements at site. - Maintaining stock and issuing of sports equipment. - Maintain Asset Register

Role 1. Oversee the overall maintenance, safety, and efficiency of Client operations 2. Ensure compliance with ISO standards related to quality, environment, and health & safety 3. Lead various departments to support operational efficiency 4. Coordinate with the vendors for site work and completion of work. Responsibilities 1. Manage day-to-day facility operations, including maintenance, repairs, and upgrades 2. Develop and implement facility management policies and procedures 3. Oversee security, janitorial services, landscaping, and other facility-related functions 4. Ensure the facility is in compliance with all relevant regulations and standards 5. Manage budgets and allocate resources efficiently 6. Coordinate with external contractors and service providers 7. Conduct regular inspections and audits of the facility 8. Creation of daily, weekly, monthly and yearly maintenance schedule 9. Ensure all logbooks and registers are updated on regular basis 10. Ensure the Client complies with the provisions of the Govt Acts, which regulates working conditions, health, safety, and welfare of workers. 11. Ensure Client complies with fire safety regulations by maintaining proper fire-fighting equipment, emergency evacuation routes, and regular fire drills. 12. Ensure that the building complies with local building codes and safety regulations 13. Ensure compliance with labor laws, including those related to working hours, overtime, minimum wages, and employee welfare (like The Minimum Wages Act, The Payment of Wages Act). 15. Prepare/present MMR and discuss the same with Client every month. Preferred candidate profile 1. Diploma/ BE in Electrical 2. Age Limit- 35 to 48 years 3. Experience - 12+ years

We're looking for enthusiastic and responsible individuals to join our team as Property Managers for a co-living space. Freshers with a diploma or degree in hospitality are encouraged to apply. Job Description : The Property Manager facility plays a key role in maintaining high living standards for the residents, providing top-notch services, and ensuring the smooth running of operations. This position requires attention to detail, excellent customer service skills, and a proactive approach to managing the property and its services. Duties and Responsibilities: 1. Operational Management: Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently. Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance. Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility. Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met. 2. Tenant Services & Relationship Management: Resident Engagement: Ensure that the needs and concerns of residents are addressed promptly and efficiently. Act as the first point of contact for any issues or complaints. Customer Experience: Provide high-level customer service, including special requests, concierge services, and ensuring the overall comfort and satisfaction of the residents. Conflict Resolution: Mediate any disputes or issues between residents or between residents and staff, ensuring a peaceful and pleasant environment. 3. Facility & Security Management: Security & Safety: Ensure the safety and security of residents and property by maintaining security protocols, including 24/7 surveillance, alarm systems, and controlled access. Emergency Response: Handle emergencies such as fire, medical emergencies, or accidents, ensuring that the PG complies with safety regulations and has emergency procedures in place. Asset Protection: Monitor and protect the property from damage, theft, or misuse. Oversee the management of valuable assets, including furniture, electronics, and appliances. 4. Financial Management & Budgeting: Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments. Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance, and staff salaries. Ensure cost-effective management of resources while maintaining high service standards. Financial Reporting: Prepare regular financial reports, including revenue, expenses, and profitability, and share these reports with property owners or senior management. 5. Resident Welfare & Amenities Management: Meal Management: Ensure that residents receive high-quality meals, adhering to dietary preferences or restrictions. Oversee the kitchen staff and manage the dining experience to meet 5-star standards. Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards, including bed linens, towels, and bathrooms. Special Amenities: Manage additional services such as Wi-Fi, cable TV, laundry, transportation, fitness centers, and recreational areas. 6. Lease & Documentation Management: Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents. Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints. Compliance: Ensure that all legal requirements related to tenancy, safety, and health standards are followed. 7. Marketing & Resident Retention: Marketing & Promotions: Promote the PG facility through online platforms, social media, and local advertising to attract high-quality tenants. Resident Retention: Develop and implement strategies to retain residents, including providing excellent service, organizing community events, or offering personalized services. 8. Staff & Team Management: Team Leadership: Hire, train, and manage a team of staff members, including housekeeping, security, kitchen staff, and maintenance personnel. Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback.

Job Title: Assistant Facility Manager (Soft Services) Location: PAN India (Multiple locations) Client: IT Company Job Overview: We are seeking a dedicated and detail-oriented Assistant Facility Manager specializing in soft services to support our IT client's facilities across PAN India locations. The ideal candidate will work closely with the Facility Manager to ensure exceptional delivery of soft services, enhancing the overall workplace experience for our client's employees. Key Responsibilities: Oversee and coordinate soft services including cleaning, landscaping, pest control, waste management, and catering Manage and supervise soft services vendors and in-house teams to ensure high-quality service delivery Develop and implement standard operating procedures (SOPs) for all soft services Conduct regular inspections and audits to maintain cleanliness and hygiene standards Manage reception and front desk operations, ensuring a professional and welcoming environment Coordinate space management activities, including moves, adds, and changes Oversee mail and courier services, ensuring efficient distribution and handling Manage office supplies inventory and procurement Assist in organizing corporate events and managing conference room bookings Handle employee queries and complaints related to soft services promptly and effectively Implement and monitor sustainability initiatives related to waste reduction and recycling Assist in preparing and managing budgets for soft services operations Ensure compliance with health and safety regulations in all soft services areas Collaborate with the technical facility management team to provide a seamless workplace experience Qualifications: Bachelor's degree in Facility Management, Hospitality Management, or related field 3-5 years of experience in facility management or hospitality, preferably in corporate or IT environments Strong knowledge of soft services operations and best practices Excellent vendor management and negotiation skills Proficiency in customer service and conflict resolution Strong organizational and time management skills Experience working with multinational IT companies Ability to manage multiple priorities and meet deadlines Excellent communication and interpersonal skills Proficiency in Microsoft Office suite and relevant facility management software Familiarity with health and safety regulations Willingness to travel to different locations across India as required We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth within JLL. If you are a service-oriented professional with strong organizational skills and a passion for creating exceptional workplace experiences, we encourage you to apply. JLL is an equal opportunity employer committed to creating an inclusive work environment for all employees.

FACILITY EXECUTIVE - SOFT SERVICES Corporate Solutions (Integrated Facilities Management) Roles And Responsibilities : - Site Operations Management - Monitoring of Housekeeping related activities - Arrangement of all consumables and supplies for Client / VIP visits - Interfacing with the pest control for carrying out the pest control activities at the facility. - Monitoring the mail room activities - Preparing the Daily/Weekly and Monthly reports - Collecting all documents from the vendor for compliance audit - Interacting with the Housekeeping vendor. - Taking facility rounds and find out snags and raising GUTS tickets for the same - Follow up and close the tickets logged. - Effectively manage Facility team to ensure an on time deliverable system. - Routinely Inspect all services to ensure performance measures are being maintained - Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client - Ownership of the Day to day administration, including reports generation of the stocks tracker. - Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day - Inspect the turn out and attendance of the staff and sign the shift register - Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints - Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions - Communicate to the FM all incidents issues and pending problems - Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions - Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same - Monitoring the Food Vendors at site. - Monthly Accruals to be submitted to the FM. - Co-ordinate with Space planner for any moves. - Soft services stores and stocks to be maintained - Indent monthly requirements for Soft services as per the month's budget. - Involve in Vendor staff Training & Development. - Maintenance of Library books and stocks - Manage Concierge Vendor for timeliness and for any escalations - Laundry vendor co-ordination. - Gym, Spa, Bunker room& Wellness room linen maintenance. - Oversee Horticulture requirements at site. - Maintaining stock and issuing of sports equipment. - Maintain Asset Register Vendor Management : - Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA - Carrying out Vendor Background Checks. - Processing of vendor Invoices JD : Candidate Specification : Key Selection Criteria Ideal Experience : - Tertiary qualifications in property, building or facilities management preferable - Excellent people skills and ability to interact with a wide range of client staff and demands - Demonstrated experience with tendering and service improvement initiatives required. - Knowledge of occupational safety requirements - Strong PC literacy and proven ability to manage daily activities using various systems.

Role & responsibilities Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team Responsibilities Be accessible for escalation of all FM related issues for the facility Oversee the Helpdesk work process Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solutions finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Effectively manage ECRES to ensure an on time deliverable system Set stretch targets for self to achieve maximum team performance Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Ensure immediate response to Priority Calls Evaluates records to forecast department personnel requirements Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep Inspect the turn out and attendance of the staff and sign the shift register Oversee the Housekeeping Services during the ‘shift Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff and sign the shift register Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply Adhere to the Client procurement procedures Generate Monthly Management Reports in the agreed format to the FM Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM Be responsible for adherence of all FM procedures for the facility assigned Performs additional job duties as requested Property Operations Ownership of the day-to-day administration, including reports generation of the stocks tracker. Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by BA Continuum Solution Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solution’s finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews To ensure timely and accurate completion of FM reports pertaining to soft services

. Housekeeping & Cleanliness Oversee daily cleaning operations across workstations, meeting rooms, washrooms, and common areas. Conduct floor walks and audits to check cleanliness and presentation standards. Ensure deployment as per duty rosters and maintain cleaning supplies stock. 2. Pantry & Cafeteria Oversight Monitor pantry hygiene, snack refills, tea/coffee machine upkeep, and service delivery. Coordinate with catering vendors for cafeteria services (if applicable). Ensure compliance with food safety and hygiene protocols. 3. Front Office & Reception Supervise front office executives on guest handling, visitor log, and hospitality. Ensure reception area is professional, welcoming, and fully functional. 4. Vendor Management Track attendance, daily deployment, and performance of outsourced vendor teams. Conduct periodic service reviews and report service gaps or delays. Assist in new vendor onboarding, training, and daily coordination. 5. Soft Services Audit & Reporting Maintain daily checklists, audit scores, and incident logs. Support monthly MIS, inventory records, and asset movement registers. Raise PO/PR and verify bills in coordination with procurement (as required). 6. Employee Experience Support Assist with internal events, employee engagement activities, and seasonal dcor. Address employee complaints or Feedback regarding soft services. Support minor moves and setup requests (signage, meeting room kits, etc.). Qualifications & Skills: Education : Graduate (Hotel Management or Facilities diploma preferred) Experience : 13 years in corporate soft services/FM operations Tools : MS Excel, CAFM/helpdesk system familiarity Language : Good English communication and interpersonal skills

Key Responsibilities: 1. Soft Services Operations Supervise daily housekeeping activities, shift deployments, pantry management, and lobby/front desk operations. Ensure cleanliness, hygiene, and presentation standards are consistently met across all facility zones (offices, restrooms, meeting rooms, etc.). Manage helpdesk and ensure closure of service requests within defined SLAs. 2. Vendor Coordination & Supervision Monitor and manage performance of soft services vendors (housekeeping, pest control, security, etc.). Conduct routine inspections and audits; raise non-conformance reports and drive corrective actions. Ensure manpower deployment, attendance tracking, and discipline among vendor staff. 3. Client & User Interface Act as the go-to point for all soft services-related issues raised by employees or client teams. Ensure prompt resolution of complaints, courteous service delivery, and continuous engagement with stakeholders. Support townhalls, events, and internal moves by coordinating with admin and security teams. 4. Reporting & Documentation Maintain daily checklists, stock registers, attendance sheets, incident reports, and inspection logs. Prepare weekly/monthly reports on vendor performance, consumable usage, and service levels. Support internal/external audits and maintain compliance documentation. 5. Health, Safety & Compliance Ensure adherence to EHS norms across soft services functions.

Role & responsibilities . .Handling soft service operations of site. • Coordinating clients regarding challenges that team face in managing site operations. • Coordinating with vendors for timely salary disbursement for staff and any other requirement at sites. • Conducting weekly and monthly training for HK, pantry/office boy/Faade and Horticulture staff on performance improvement and Employee health and safety. • Ensuring minimum client/user escalations on cleaning and other facility services. • Planning and execution of daily, weekly and monthly cleaning schedules. • Taking care of Horticulture and Faade cleaning services of sites. • Procurement and stock management of HK, Faade and Horticulture. • Handling client complaints and feedback including other helpdesk operations along with improvisation of customer experience • Preparing all daily, weekly, monthly, and statutory reports related to site Preferred candidate profile Candidate must have good knowledge of HK Chemicals. Good Communication skills. Presentable.

Job Title: Housekeeper cum Cook Location: Directors Residence Mohali - Punjab Reporting To: Director / Estate Manager Company: Northstar Job Summary: Northstar Company is seeking a reliable, detail-oriented, and experienced Housekeeper cum Cook to manage the daily cleanliness and maintenance of the Director’s residence while preparing nutritious, high-quality meals. The ideal candidate should be proactive, discreet, and skilled in managing both housekeeping and culinary duties with high standards. Key Responsibilities: Housekeeping Duties: Maintain overall cleanliness and organization of the residence, including bedrooms, bathrooms, kitchen, living areas, and outdoor spaces. Daily dusting, sweeping, mopping, vacuuming, and sanitizing of all rooms and surfaces. Laundry care, including washing, ironing, folding, and organizing clothes. Proper care and maintenance of high-end furnishings, surfaces, and appliances. Handle grocery shopping and inventory of cleaning and kitchen supplies. Ensure household equipment and supplies are well-stocked and maintained. Cooking Duties: Plan and prepare daily meals (breakfast, lunch, dinner) as per the preferences and dietary requirements of the Director and family. Cook a variety of cuisines (Indian and Continental preferred). Maintain cleanliness and hygiene in the kitchen at all times. Handle food storage and manage refrigerator/pantry organization. Occasionally assist in caring for guests with meal preparation and table service. Qualifications & Skills: Proven experience as a housekeeper and cook in a private residence or hospitality environment. Ability to manage multiple household tasks efficiently and independently. Knowledge of food safety and hygiene standards. Discretion, reliability, and trustworthiness are a must. Good communication skills in English and Hindi. Flexibility to work on weekends or extended hours when required. Work Schedule: Full-time position (Live-out, 12 Hours duty time) Six days a week, with one weekly off Compensation: Competitive salary commensurate with experience. meals provided

Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises management is addressed immediately Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep. To ensure immediate response to all priority calls during the shift and follow escalation process Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags To discuss and assist facility manager on monthly basis on the vendor performance matrix Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipments at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Accenture Policies, Processes & procedures and also the statutory documents To adhere to Accenture SLA & KPI as agreed with JLLM To assist Facility Manager in all such ISO, Internal, External, audits that happen at Accenture and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Plan & train TPV staff on Accenture policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives Location On-site Chennai, TN Scheduled Weekly Hours: 48

Role & responsibilities Overall Responsible for Soft Services Operations at Client Site Direct the planning and delivery of all Property and Common area related and administrative support services and activities at the site on a day-to-day basis. Makes periodic inspections of the building(s) and equipment to determine if janitorial, pantry, faade cleaning, arrangements and other services are adequate and whether repair work is needed, reviews safety and security equipment and procedures for adequacy. Assigns and reviews work of subordinates, gives instructions, maintains discipline, and resolves difficult buildings and grounds maintenance and security/safety problems. Supervises, directly and through subordinates, a number of employees engaged in various operational maintenance, janitorial and other activities. Review of Implementation of audits pertaining to Soft Services, Mailroom Operations etc. Performance Review of the soft services vendor Responsible for Housekeeping & Pantry quality and processes at the site Coordination with HK Executives for implementing processes / SOPs. Training & briefing the executives and supervisors on different aspects of Housekeeping. Setting quality standards and expectations in conjunction with the client Prepare & implement housekeeping schedules for the Client Site Innovate, suggest, and implement environmentally friendly / cost saving ideas. Analyse/ recommend solution on the complaint analysis. Responsible for Front Desk Management & Helpdesk Management Oversees the Mailroom Operations for the site. Prepares correspondence, statistical, financial, and other reports. Establish and maintain essential records and files. Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event. Supervises the staff involved in performing the functions of the assigned units. Develops and establishes policies and objectives consistent with those of the organization to ensure efficient and safe operation. Responsible for overall upkeep of the site to high standards of operations, maintenance, and cleanliness. Data gathering and reporting on all facility operations. Periodically check/amend checklist, operation steps, spares parts consumption analysis. Maintain discipline and quality of work by all staff. Arrange for monthly bills to be submitted to the client. Coordinating for payments of the site contractors and sub vendors. Evaluate and maintain help desk software; oversee preparation and distribution of system updates Preferred candidate profile Minimum Education - Graduation is Required Preferred Degree - Hospitality/ Hotel Management Strong interpersonal and communication skills Knowledge of emergency/disaster/recovery plans. Ability to communicate effectively, both orally and in writing. Ability to read, understands, follow, and enforce safety procedures. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to develop and maintain record keeping systems and procedures. Skill in organizing resources and establishing priorities. Ability to coordinate quality assurance programs in area of specialty. Ability to coordinate and/or supervise independently contractors Disclaimer - Due to high volume of CV we receive, we regret that we may not be able to respond to all applications individually. We will contact you if your skills and experience match what is needed for the open role, or if there is a similar opportunity currently available.

Salary + Medical + Bonus + PF Chemical knowledge

Supervise housekeeping staff and ensure cleanliness and hygiene standards are maintained across the property. Develop and implement housekeeping schedules and procedures for daily operations. Inspect rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness standards. Train and mentor housekeeping staff, ensuring adherence to safety and sanitation protocols. Manage inventory and requisition of cleaning supplies and equipment. Address and resolve guest complaints related to housekeeping services. Collaborate with the maintenance team to ensure timely repairs and upkeep of facilities.

1. Answering and directing incoming phone calls, responding to emails and greeting visitors 2. Performing data entry and record keeping tasks 3. Filing and organizing paperwork and documents 4. Scheduling appointments, meetings and travel arrangements 5. Performing basic bookkeeping and financial tasks 6. Assisting with preparing reports, presentations and correspondence 7. Maintaining office supplies and equipment 8. Performing ad-hoc administrative tasks as required The ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment.

The Operations Executives is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives. Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards. Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness.

Job Title : Contractor Soft Services (Housekeeping, Horticulture, Pest Control) Location : Hyderabad Experience: 6 to 11 years Qualification: Degree in Hospitality or Hotel Management (Housekeeping specialization preferred) Industry type : Facilities Management / Corporate Administration Employment Type : Contractual - 1 year Shift : Rotational (Week-offs not necessarily on weekends) Key Responsibilities: Oversee daily housekeeping, office upkeep, and hygiene across office spaces Manage pest control operations and ensure scheduled and audit-based treatments Maintain indoor and outdoor plants , landscaping , and flower arrangements Handle inventory and procurement of cleaning materials, linen, and housekeeping supplies Ensure smooth functioning of recreation zones like gym, rest rooms, doctor rooms , etc. Supervise maintenance of sports equipment and coordinate with vendors for AMC and repairs Support in-house events, green initiatives, and CSR activities Handle vendor management selection, negotiation, monitoring, renewals, billing, and payments Ensure team training, rostering, EHS compliance , and staff performance management Maintain and report on budgets, service quality, and headcount projections Identify process improvements and drive automation initiatives where feasible Prepare operational dashboards, reports, and audit documentation Required Skills: Strong knowledge in housekeeping, pest control, and horticulture Excellent communication in English, Hindi, and preferably Telugu Good people management and vendor coordination skills Proficiency in documentation, reporting, and operational analysis Strong process orientation and ability to implement best practices Hands-on experience working in corporate or hospitality setups Preferred: Experience in MNCs or five-star hotel environments Candidates returning from a career break are encouraged to apply

JOB SUMMARY This position is responsible for coordination of hospitality service, preventive maintenance and corrective repair of building systems and equipment. Working under moderate supervision, assists in monitoring daily operations and performance. Utilizes several trade skills such as basic electrical, AV and problem-solving skills. In addition, performing various administrative tasks, including answering telephones and giving information to employees and visitors is often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to client inquiries and concerns. Ensure timely and quality service delivery to clients and follow up with clients to ensure customer satisfaction. Responsible for the reception duties such as answering phone, managing the meeting room, external visitor, internal overseas visitor, pantry management including the stock, preparing for the festive lunch and decoration. Response to the work orders that are assigned to the workplace. Communicate work orders and assist management in resolving problems. Ensure work orders issued are closed in time with customer satisfaction Maintain and check for accuracy on completed paperwork submitted by vendors. Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and / or communicates with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities Management Team and hospitality management). Process purchase orders and invoices and ensure proper cost center coding, manage the monthly petty cash expense and maintain the yearly operation budget. Manage contracts such as janitorial, landscaping and M&E includes holding regular supplier meetings and completing monthly supplier measurements within agreed timescale Manage building maintenance and all contractors who carry out work on site. Liaise, report and log defects over and above minor rectification, work with M&E engineers to ensure PPM is carried out to schedule. Ensure maintenance is carried out in line with procedures, using the permit to work system where applicable. Ensure Annual Plan is maintained at all times to identify when statutory works, meetings and other key events are being carried out Requests building and housekeeping services as needed. Regular inspection of office equipment to ensure good operating condition. Arranges equipment service as needed. Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Maintain and actively work on the account filing system, keeping it up to date and accurate. Escalate urgent issues identified through to the reporting manager Greets employees and update information to client on visitors. Follow the client security process for registration. Arrange escorts as needed. Issues visitor/ worker passes. Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference / meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and / or web conferencing as needed Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience / hospitality services for guests such as transportation etc. Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Work with and support other members of the FM team Other duties may be assigned SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Shifts Afternoon Shift QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Interested Candidates can share resume at archana.mattoo@cbre.com

An experienced & qualified resource with a strong background in Electrical Engineering & soft Services to oversee the maintenance, operation, Soft services and safety of our clients site. The ideal candidate will be responsible for managing all facility-related activities, ensuring compliance with health and safety standards, and maintaining high levels of operational efficiency. Key Responsibilities: Oversee the daily operations and maintenance of electrical systems, HVAC, and other critical infrastructure. Ensure compliance with safety regulations, codes, and standards. Manage vendor relationships and service contracts for electrical and facility services. Manage all Soft Services & facility services Coordinate and supervise all Soft Services and maintenance and repair activities Conduct regular inspections to ensure the safety and functionality of all equipment. Implement energy-saving initiatives and sustainability practices. Prepare and manage the facilities budget, including maintenance and utility costs. Respond to emergencies and provide technical support as needed. Creation of PR & PO and Billing. Interested candidates can share resume at archana.mattoo@cbre.com

Key Responsibilities 1. Oversee day to day operations - Soft Services, Upkeep, Cafeteria, F&B needs, Customer interaction and solving their problems. 2. Conduct regular inspections of facilities to identify Repair & Maintenance, infra upgradation needs. 3. Maintaining & enhancing standards, upkeep, look and feel of the Facilities. 4. Managing and interacting with the key Stakeholders like - Senior leadership, employees. Understanding their needs, expectation and providing effective solutions in line with the functional and Organizational objectives. 5. Managing, supervising Onsite /offsite events. Sales meets, Town halls, Conferences, meetings. 6. Managing contractual manpower including supervising, monitoring and evaluating their deliverables. 7. Formulating / Implementing functional Workflows, processes & policies to ensure the effective and efficient operation of the facilities. 8. Managing Procurement, Negotiations and payments. 9. Develop and maintain relationships with the suppliers and contractors to ensure the delivery of quality services and materials. Also, ensuring their performance evaluation/analysis along with timely payments. 10. Managing budgets to run the facilities operations within established financial parameters. 11. Ensuring office is complying with the required Laws, Acts and rules and the best Environment, Health and Safety practices. 12. Complying with Asset management system to verify and track the physical assets. 13. Managing Internal and external audits related to Finance, Compliances, Information Security and other ISO standards. 14. Closely working with various functions like - HR, IT, Finance, Legal, Marketing. 15. Handling space planning and seats allocation to the functions, employees. Working on necessary solutions for effective utilization of the space. 16. Developing and Maintaining the functional Data, Reports, MIS, and records. Requirements: 1. Bachelor's degree in Hotel Management or in related field. 2. Experienced Professional with Self- motivation, Passionate, willing to handle operational and customer challenges with 7-10 years of experience in facilities operations, Administration in the corporate industry. 3. Strong Knowledge of F&B service standard & Must have worked with F&B and Banquets in past. 4. Experience in end to end management of facilities operations Housekeeping, F&B, cafeteria, Horticulture, Security, Telecom. 5. Excellent communication and interpersonal skills to liaise with internal and external stakeholders. 6. Problem-solving and decision-making skills to resolve issues quickly and efficiently. 7. Strong organizational and time management skills to prioritize tasks and meet deadlines. 8. In-depth knowledge of Managing large size events like – Sales Kickoff, Family day, Annual parties.

Manage and maintain technical systems, including HVAC, electrical, plumbing, and fire safety equipment. Oversee soft services such as cleaning, security, landscaping, waste management, and pest control. To ensure compliance with health, safety, and statutory regulations. Plan and execute preventive and corrective maintenance schedules. Supervise on-site teams and manage vendor/service provider performance. Oversee the operation, safety, and maintenance of swimming pool facilities and related equipment. Monitor water quality and ensure adherence to health standards for the pool facilities. Prepare and manage facility budgets and procurement activities. Maintain documentation for inspections, maintenance, and certifications. To ensure efficient day-to-day facility operations and quick resolution of issues.

Business unit - Integrated Facilities Management Reporting to - Experience Lead Duties & responsibilities Lead the JLL Management team in the delivery of Facility Management Services. Ensure that the services are delivered in line with the Contractual commitments and within budgets. Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors. Develop Service Level Agreements and assist the JLL procurement department in closing Service Level Agreements between JLL and its Vendors. Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources. Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors. Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between JLL, and its subcontractors. Ensure Compliance of Minimum Wages acts for payments and statutory compliance through specialist professionals. Advise on future year budgets as and when requested for. Maintain all records related to the performance of Facility Management operations on Facilities Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings. Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Scheduled cross feedback from subcontractors and staff on our process to improve services level & satisfaction in organization. Train team members on all Quality policies & procedures Preparation and submission of management reports/analysis as and when required by client Expense tracking oversight and invoice management Assistance to for preparation of Annual Budget Formulation and implementation of Policies & Procedures Including Annual Update of Operations Manual Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Team handling experience Should have good working knowledge on soft services, cafeteria management and technical. Should have good communication skills Employee specification Candidate should have 5-8 years experience in Facilities Management industry into IT / Banking / Corporate set up.

Role & responsibilities Overall Facility Soft Service, Event and F&B Management with 8-10 yrs of exp from Office setup.