79 Soft Service Jobs - Page 2

What this job involves: Providing onsite support You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! Team player JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.

What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards. Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members. Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams. Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift. Establishing and implementing operational standards and procedures for the departments supervised. Maintaining required records of budget and other information. Maintain inventory stock to ensure that supplies and equipment are available in adequate amount. Order new equipment, supplies, or furnishings as and when required. Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site. Performing tasks, such as estimating costs and preparing / managing budgets. Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when. Managing landscaping and gardening. Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc). Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised Ensuring that employees growth by engaging them in periodic trainings and skill enhancement are conducted. Supporting employee relations issues & statutory compliances. Developing/reviewing/improving SOPs /processes/programs. Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats. Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner. Client: You will be working on __Godrej GCR ___, which is a ___Commercial____, located at ___Gurgaon____ Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any. Reporting: You will be reporting to Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills. Qualifications You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include Knowledge in functional area of soft services Adequate software exposure like MS office etc.

We are hiring Facility Executive, Service Ambassador, Facility Coordinator, Transport Executive , AM Technical for Fortune 500 company in Delhi/NCR and Bangalore.

Only soft services or Housekeeping experience will be considered Roles and Responsibilities Manage soft services operations, including housekeeping, pest control, cafeteria management, gardening, and facilities administration. Oversee facility operations to ensure smooth day-to-day functioning of facilities. Develop and implement effective cleaning schedules and protocols for all areas under management. Coordinate with vendors to maintain high standards of service delivery. Ensure compliance with health, safety, and environmental regulations. Desired Candidate Profile 6-11 years of experience in facility management or related field. Strong knowledge of facility administration, facilities management, housekeeping management, soft services operations. Excellent communication skills for effective coordination with vendors and internal stakeholders. Ability to develop detailed plans for cleaning schedules and protocols. Can apply or connect at siddhant.kanojia@sodexo.com

Manage daily operations of soft services including cleaning, waste management, and pest control. Ensure compliance with safety and hygiene standards. Coordinate with vendors and contractors for maintenance and service delivery. Monitor service quality and address any issues or complaints promptly. Assist in budget management and cost control for soft services. Conduct regular inspections and audits to maintain high standards of service. Train and support staff to ensure efficient and effective service delivery.

Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant Facility Manager - Soft Services to join our dynamic team and embark on a rewarding career journey Ensure a satisfactory level of understanding and compliance with existing and proposed legislation for HR and Sodexo policy at Client site. Coordinate with Branch Office and Head Office for need-based training at Client site. Recruit and select quality talent within stipulated time periods in both contractual and regular positions for assigned project. Interact with client on a regular basis and address issues in a timely manner. Ensure the timely payment of salaries to staff at client premises. Promote Diversity and Equal Employment Opportunity at site. Promote, implement and assist in the coordination of Sodexo existing and proposed reward and recognition programs and organise welfare programs for all Sodexo employees at the site. Ensure that the operations team at the site is provided with IR advice as and when required in consultation with Branch/Head Office. Oversee support the management of the staffing function at the site in line with Sodexo policy and ensure it operates to budget. Manage team effectively through motivation, development performance management.

Sodexo Food Solutions India Pvt. Ltd. is looking for Assistant Facility Manager - Soft Services to join our dynamic team and embark on a rewarding career journey Ensure a satisfactory level of understanding and compliance with existing and proposed legislation for HR and Sodexo policy at Client site. Coordinate with Branch Office and Head Office for need-based training at Client site. Recruit and select quality talent within stipulated time periods in both contractual and regular positions for assigned project. Interact with client on a regular basis and address issues in a timely manner. Ensure the timely payment of salaries to staff at client premises. Promote Diversity and Equal Employment Opportunity at site. Promote, implement and assist in the coordination of Sodexo existing and proposed reward and recognition programs and organise welfare programs for all Sodexo employees at the site. Ensure that the operations team at the site is provided with IR advice as and when required in consultation with Branch/Head Office. Oversee support the management of the staffing function at the site in line with Sodexo policy and ensure it operates to budget. Manage team effectively through motivation, development performance management.

Manage daily operations of soft services including cleaning, waste management, and pest control. Ensure compliance with safety and hygiene standards. Coordinate with vendors and contractors for maintenance and service delivery. Monitor service quality and address any issues or complaints promptly. Assist in budget management and cost control for soft services. Conduct regular inspections and audits to maintain high standards of service. Train and support staff to ensure efficient and effective service delivery.

Manage daily operations of soft services including cleaning, waste management, and pest control. Ensure compliance with safety and hygiene standards. Coordinate with vendors and contractors for maintenance and service delivery. Monitor service quality and address any issues or complaints promptly. Assist in budget management and cost control for soft services. Conduct regular inspections and audits to maintain high standards of service. Train and support staff to ensure efficient and effective service delivery.

Responsible for maintaining and continuously improving the Efficiency and profitability of the assigned operation, whilst Maintaining a high standard of service in accordance with Budget Key Responsibilities Should be innovative and should be able to give new ideas Should have good negotiation skills with vendors Conduct facility and EHS related trainings to the teams / vendors Ability to lead the team Should be able to quickly mobilize resources to meet the ever changing demands Should be able to coordinate with the building authorities for building related matters Reporting to the client on daily and weekly basis Work closely with finance to ensure vendors are paid on time Conducting compliance audits and ISO audits on behalf of clients Able to lead, guide and motivate for Entry level & Middle level staff Maintaining relationship with quality vendors that they are reliable and cost effective Make Daily Reports of Attendance, Consumable Report, and Incident Report & Clients Meeting Tracker Handling employeequeries and resolving them in a professional manner Ensure all operational and safety procedures are properly followed Inspect and approve staff work performance Demonstrate leadership and training to staff Communicate effectively to staff Qualification: Should be having an experience of 4-10years with Facility Management background Should possess an eye for detail The person needs to have excellent communication skills, experience in working with a very young and demanding set of employees, having the ability to navigate in unknown circumstances and situations, and needs to connect well with the employees A very smart, energetic person who is capable of taking initiative and decisions when needed

COMPANY PROFILE CBRE Group, Inc. (NYSE:CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the worlds largest commercial real estate services and investment firm (in terms of 2016 revenue). The Company has 80,000+ employees (excluding affiliates), and serves real estate owners, investors and occupiers across 100+ countries worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting. In 1994, CBRE was the first international real estate services firm to set up an office in India. Since then, our operations have grown to include more than 7500 professionals across nine offices, with a presence in over 150 cities in India. Please visit our website at www.cbre.com JOB SUMMARY Description Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. Assume full responsibility for management of soft services against contracted scope of works. Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded. Coordination of site events (Festivals and Special events needs) Day to day supervision of the Janitorial teams Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority. Ensure that all costs and expenditure are within the budgeted levels Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping. Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness Client and customer retention and satisfaction Plan and implement training programs for department staff and clients. Analyze, develop, and design solutions to reporting requests. Design and implement reports to measure service performance metrics. Evaluate and maintain help desk software; oversee preparation and distribution of system updates. Monitor budget; review and approve purchase orders. Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position. Schedules space usage controls key issuance and building security; prepares calendars and maintains records. Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event. Prepares scheduled and periodic reports of facility usage, maintenance, and condition. Maintains and orders equipment and supplies for facility operations. In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract. Minimum Skills Requirement: Good communication skills Hands on Experience in soft services Ability to work under time constraints and meet deadlines. Ability to anticipate and resolve problems. Knowledge of computer application programs. Ability to foster a cooperative work environment. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Minimum Experience Requirement: Minimum experience of 5 to 8 years in the relevant field / hospitality background

Business: Property and Asset Management, Gurgaon What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: Managing cleaning services, focusing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards. Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members. Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams. Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift. Establishing and implementing operational standards and procedures for the departments supervised. Maintaining required records of budget and other information. Maintain inventory stock to ensure that supplies and equipment are available in adequate amount. Order new equipment, supplies, or furnishings as and when required. Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site. Performing tasks, such as estimating costs and preparing / managing budgets. Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when. Managing landscaping and gardening. Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc). Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised Ensuring that employees growth by engaging them in periodic trainings and skill enhancement are conducted. Supporting employee relations issues & statutory compliances. Developing/reviewing/improving SOPs /processes/programs. Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats. Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner. Reporting: You will be reporting to Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills. Qualifications You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include Knowledge in functional area of soft services Adequate software exposure like MS office etc.

POSITION GOALS To Assist & Soft Services in accordance with comprehensive IFM contract between JLL & RSM KEY RESPONSIBILITIES Establish engineering & operational procedures and roll out the same for site staff. Establish contacts with local authorities on the facility related issues and maintain the relationship. Responsible for all legal & statutory related compliances, pertaining to facility & engineering operations. Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer Recommendations. Responsible for planning a critical spare for all installations as per manufacturers recommendations and inventory. To provide comprehensive facility, contract and procurement management for technical service to the client. Responsible for development of all maintenance related schedules & plan shutdown activities in consultation with Client. Periodically inspect the logbooks, checklists and PPM schedules for a better management of engineering system. Work towards Zero down time and set up the practices to ensure the delivery of seamless service to clients. Responsible for ensuring Landlords compliance on availability of all statutory obligations. Responsible for setting up the maintenance contracts to ensure the risk mitigation to the client operations. Assume the responsibilities of FM, as and when required . Implement the energy management programs to reduce the cost on utilities. Responsible for weekly & monthly reports on M&E, covering the maintenance contracts, spare parts Consumptions, incident reports etc. Responsible for energy management, saving opportunities, risk management & engineering systems audits. Performs handyman work including but not limited to carpentry painting drywall and plaster. Repair, miscellaneous electrical work minor plumbing repairs, door repairs/replacements etc. Conducts daily internal walk-through to ensure al M&E equipment are in good order. Oversee contractors workmanship. Monitoring of Job progress, job schedule and status. Maintaining daily team communication/ relationship while on the job including dealing with client expectations. Implementation of LOTO procedures and various other safety procedures required for sale operations. Ensure adherence to client SLAs . Monitor the operation of M&E vendor and ensure adherence to SLAs Coordinate/ monitor LL actions on areas controlled by then. Communicate to the FM all incidents issues and pending problems. Take rounds of the facility regularly to identify issues in and initiate immediate rectification action. Participate in emergency evacuation procedures including crisis management and business continuity. KEY PERFORMANCE MEASURES Leadership Able to work with multiple teams Set examples within the team . Monitors personal performance measures and achieves results . Required Skill Set Diploma / Degree with experience in electrical 3-15 years of experience in M & E maintenance

Assistant Facilities Manager, Soft Services Account Management Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role.

Facilities Executive, Soft Services Account Management Work Dynamics (APC/India, TN, Chennai) What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the Facilities day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team at the assigned location To ensure timely and accurate completion of FM reports pertaining to soft services Be accessible for escalation of all FM related issues, Oversee the Helpdesk Service request of Customers are attended. Provide management advice to Helpdesk operators for escalated issues, ensure immediate response to Priority Calls. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled, Oversee the Mailroom process and action escalations to the user satisfaction levels. Provide management advice to mail room executives for escalated issues, Visitor Management, ensure visitors are promptly attended Front office managed well. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep, ensure newspaper and magazines in the reception area as necessary. Oversee the Housekeeping Services are on satisfactory levels and as per standards set. Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff. Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints. Oversee the upkeep of indoor plants and take necessary action if required. Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions. Communicate to the FM through on all incidents and all-important operational issues which requires his assistance, guidance, and approval. Take rounds of the facility regularly to identify issues in Housekeeping and initiate immediate corrective actions Prepare weekly shift rosters for HK Services with the help of Facility Manager. Ensure the rosters are briefed well to the team to make them understand the deliverables. Co-ordinate all the FM supplies required for the location with the central resource, ensure timely availability of all FM related supplies at the site. Adhere to the reporting procedures as per JLL standards and requirements, Follow the Standard process for managing all FM requirements at the location. Ensure vendor compliance audit done at the location through JLL audit team and records maintained In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also, part of your mandate is to monitor the Facilities budget. As the person in charge, youll make sure that theres enough Supplies to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Manage and oversee soft services operations. Develop and implement service policies and procedures. Ensure high standards of cleanliness and maintenance. Supervise and train soft services staff. Monitor service quality and performance. Coordinate with vendors and suppliers. Handle customer feedback and complaints.

Manage and oversee soft services operations. Develop and implement service policies and procedures. Ensure high standards of cleanliness and maintenance. Supervise and train soft services staff. Monitor service quality and performance. Coordinate with vendors and suppliers. Handle customer feedback and complaints.

What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management Youll need to have six to eight years experience in facilities management or other related fields to land this job. A Graduate hotel management certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!

What this job involves You will be in charge of the safety and security aspects of your designated site. Your role will be to prevent Security lapses and be the first responder to emergency and non-emergency situations. Security planning, risk assessment & formulating effective guarding strategies are some of your key responsibility areas. Your role will incorporate managing the following: Supervising security staff, assigning/monitoring work assignments and providing training in daily security procedures, customer service skills, basic life safety and first aid, etc. Maintaining and updating security policies, checklists and procedure manual. Having a working knowledge of all current buildings security panels, fire and life safety code requirements. Managing all manpower records for on-roll and contract staff (training, compliance documents and scheduling details) Ensuring fire drill is carried out every week for security and unit staffs. Physically patrolling the designated area (focusing on elevators, and all areas of ingress/egress); using surveillance equipment, access control points, and alarms. Control buildings access and monitor activities of visitors. Conducting Security investigations and preparation of Incident report. Tracking of material movement and stock of lost and found. Regular and ongoing communication with Property Manager/Team members/Clients regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc. Approving and interviewing hiring of contract security staff personnel. Ensuring customer related briefing is provided to all site employees. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Reviewing security after hours reports and monitor staff performance. In case of emergency coordinate with the respective tenantadministration staff/client and ensure quick movement/transfer the injured person to the nearest hospital by coordinating with and handing-over to local doctors local legal bodies etc. Drafting disaster management plan in co-ordination with site team members & Property Manager. Playing a key role emergency (i.e. fire, evacuations human crisis, etc). Monitoring and being a part of performance/behaviour related meetings regarding contract staff Implements and provides budgets relating to the security requirements and staffing. Site dynamics: Work Schedule and other site details if any: Site team: e.g.: Property Manager +2 Reporting: You will be accountable directly to the Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You will be building, maintaining, supporting and validating performance of subordinate security staff. You must pay attention to detail and possess the ability to use logical thought processes to develop solutions for short term and long-term Security needs; Demonstrate integrity in the performance of assigned tasks. Qualifications You are qualified degree holder with 5-8 years security experience. Relevant experience in required property type (residential commercial others) will be preferred. Ability to communicate well, both orally and in writing.

What this job involves You will oversee the housekeeping services and team at site. Your main role will be to ensure we provide excellent hygiene standards at the site as per client requirements. You will also be assisting management and Property Manager with any assigned projects and providing backup to the Property Manager when required. Following would be your site deliverables: Inspect work performed to ensure that it meets specifications and established standards. Ensure the upkeep of the assignment/task as per set SOP. To make plans/ schedules and inspect/assigns work to subordinate supervisors and/or teams. Conduct regular briefing for ground staff. Ensure discipline, proper attire and etiquette in subordinate staff. Vendor management, regular meeting with respective vendors for resolution of site related issues. Implementation of all standard operating procedures at site to ensure smooth site operations. Ensure closure of complaints about services and equipment and take corrective action. Maintain required records of work hours, budgets, and other information. Regular/ frequent rounds to be taken to inspect and evaluate the physical condition of facilities to determine the type of work required. Check and maintain equipment to ensure that it is in working order. Brief and de-brief all supervisory staff. Monitor all cleaning activity, ensure it is done as per set SOP, in order to maintain premises in best possible way and to enhance the lifespan of equipment. Conduct training on regular basis for work policies and procedures. Maintain inventory of consumable stock to ensure that supplies and other equipment are available in adequate amount. Select and order or purchase new equipment, supplies, or furnishings. Prepare reports Like DMR, MMR, QBR and other related reports at site Recommend changes that could improve services and increase operational efficiency. Perform financial tasks, such as estimating costs and preparing/managing budgets Plan & arrange for change in beautification of certain areas every quarterly and for festivals & events. Site details: You will be working on Sunteck Avenue 4, which is a residential, located at Ram Mandir,Mumbai Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers. Qualifications You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.

Assistant Facility Manager - Soft What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Knows the inventory management, good keeping knowledge Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Understanding of Cafeteria operations. Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Flexible to work in shifts. Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 5 to 6 years in Facility Management Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail . Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

Key Responsibilities: 1. Supervise housekeeping, janitorial, and pantry staff to ensure cleanliness and hygiene standards are maintained. 2. Oversee front desk/reception operations and ensure excellent visitor/client handling. 3. Coordinate with security and facility teams for smooth entry/exit, ID checks, and access control. 4. Manage vendor relationships for soft services (cleaning supplies, catering, pest control, etc.). 5. Conduct regular facility inspections and audits for cleanliness, functionality, and compliance 6. Handle office events, meeting room readiness, and employee support services. 7. Prepare daily/weekly reports and escalate any service gaps or incidents to management. 8. Ensure compliance with health, safety, and environment (HSE) guidelines. Interested can share resume to G.Swathi@compass-group.co.in

Oversee daily soft services operations, including housekeeping, security, pest control, landscaping, cafeteria management, front office, and waste management. Supervise and coordinate with in-house teams and outsourced vendors to ensure timely service delivery and adherence to SLAs. Conduct routine inspections of premises to ensure hygiene, cleanliness, and service quality standards. Manage rosters, attendance, and performance of housekeeping, security, and front desk personnel. Handle customer complaints and feedback related to soft services and take corrective actions promptly. Monitor inventory and supply of consumables (cleaning agents, toiletries, etc.) and ensure stock availability. Coordinate regular training for soft services staff to maintain service excellence and safety standards. Maintain reports and documentation, including checklists, inspection logs, incident reports, and vendor invoices. Ensure compliance with safety, hygiene, and facility standards as per organizational and regulatory requirements. Support in planning and execution of events, VIP visits, and audits If anybody interested pls share resumes to G.Swathi@compass-group.co.in

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Facilities Executive What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.