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2.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Key Responsibilities Coordinate, assign, and track tasks across multiple SOC shifts to maintain continuity and operational efficiency. Act as a central point of communication between cross-functional teams, including security analysts, field teams, and technical support. Utilize tools such as Trello, Zendesk, and Excel to manage task workflows, track metrics, and report progress. Maintain clear and concise documentation to support seamless handovers between shifts. Identify process inefficiencies and propose improvements to enhance productivity and reduce response times. Help adjust data for daily, weekly, and monthly reports summarizing performance metrics, open issues, and resolutions. Wor...
Posted 3 months ago
0.0 - 3.0 years
3 - 4 Lacs
Mohali
Work from Office
Job Description: We are looking for an enthusiastic and dependable Entry-Level NOC/SOC Support Analyst to join our on-site team in ChandigarhMohali. This position is suited for individuals at the early stages of their IT or cybersecurity careers, with a passion for monitoring, troubleshooting, and continuous learning. As part of a rostered shift, you will be responsible for monitoring and managing both NOC (Network Operations Centre) and SOC (Security Operations Centre) support queues ensuring timely responses, accurate escalation, and clear communication. Key Responsibilities Monitor networks, systems, and security alerts using various NOC and SOC platforms. Respond to and triage incidents ...
Posted 5 months ago
2.0 - 3.0 years
3 - 5 Lacs
chennai
Work from Office
Key Responsibilities Coordinate, assign, and track tasks across multiple SOC shifts to maintain continuity and operational efficiency. Act as a central point of communication between cross-functional teams, including security analysts, field teams, and technical support. Utilize tools such as Trello, Zendesk, and Excel to manage task workflows, track metrics, and report progress. Maintain clear and concise documentation to support seamless handovers between shifts. Identify process inefficiencies and propose improvements to enhance productivity and reduce response times. Help adjust data for daily, weekly, and monthly reports summarizing performance metrics, open issues, and resolutions. Wor...
Posted Date not available
 
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